Charging Problems - Moto G Q&A, Help & Troubleshooting

When I plug my Moto G into the charger, the bolt icon would show up but the battery settings would not say that it's charging. I tried to restart the phone but that made the charge drop from 13% to 6%. I've also tried to clean the port, change cables, change outlet, and the phone is still not charging up. It's been plugged in the charger for an hour and the battery is stuck at 3%. What do I do?

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[Q] Wont charge when plugged in

Hello.
I have a new Moto g 4g and sometimes when I plug it into the mains to charge the charging battery icon appears and the phone says charging on the lock screen. But as soon as the % number should go up (i.e. after a couple of mins on charge), the battery charge icon is still there but the phone no longer says charging on the lock screen, and it doesn't charge no matter how long it is plugged in for (although the battery doesnt drain either).
I turned the phone off and plugged it in and when it got to the charge screen it kept flicking between a question mark, and the percentage charged amount.
It seems to always charge fine when I plug it into a USB on my computer (although slowly).
Has anyone else seen this? Is it worth completly draining the battery and charging from flat, or would this do more harm than good?
Thanks for the help.
apr_1985 said:
Hello.
I have a new Moto g 4g and sometimes when I plug it into the mains to charge the charging battery icon appears and the phone says charging on the lock screen. But as soon as the % number should go up (i.e. after a couple of mins on charge), the battery charge icon is still there but the phone no longer says charging on the lock screen, and it doesn't charge no matter how long it is plugged in for (although the battery doesnt drain either).
I turned the phone off and plugged it in and when it got to the charge screen it kept flicking between a question mark, and the percentage charged amount.
It seems to always charge fine when I plug it into a USB on my computer (although slowly).
Has anyone else seen this? Is it worth completly draining the battery and charging from flat, or would this do more harm than good?
Thanks for the help.
Click to expand...
Click to collapse
did u try a different charger?

Battery display shows "Charging 0mA 4.2V useing OPO 2AMP charger

I noticed a minute after plugging in the charger the green charge light goes out. Unplugging and plugging back in turns it on again then after a min it turns off again. When I plug it in it shows Charging 0mA 4.2V. What is going on? Flashed Extended Oreo 5.2 from wipe.
So is it actually charging or not?

Galaxy A5 is not charging, charging logo blinks while switch off charging

few days ago, my phone stopped charging, then i switch off charging logo starts blinking but no battery percentage was showing. but i kept the phone plugged in, maybe after 30 mins it started showing percentage, i turned on my phone and plug the charger again to check if it is fine, then i showed the charging icon and started charging slowly. but i discover that when i unplug charger , charging icon was still there. i keep using my phone for 2-3 days, shown no problem but the charging icon always on even without charger, i tried other charger and also check usb cable by connecting to a computer. after 2-3 days suddenly everything is fine. no issues for next 2-3 days, then the charging icon and slow charging came back as i fall sleep at night keeping my charger on. but this time when i plug charger, no charge icon, i switch of, usb charge logo start blinking after every 10-12 seconds without battery percentages, i kept the charger on, when i turn on phone, it was charged, battery was fine, but still when i plug charger no sign , but when i switch off it starts blinking , it,s been going on for days. and i,m concerned. Is this hardware issues or is it software... i want to go for repair but i am not sure how should i address the problem to them
hmt781 said:
few days ago, my phone stopped charging, then i switch off charging logo starts blinking but no battery percentage was showing. but i kept the phone plugged in, maybe after 30 mins it started showing percentage, i turned on my phone and plug the charger again to check if it is fine, then i showed the charging icon and started charging slowly. but i discover that when i unplug charger , charging icon was still there. i keep using my phone for 2-3 days, shown no problem but the charging icon always on even without charger, i tried other charger and also check usb cable by connecting to a computer. after 2-3 days suddenly everything is fine. no issues for next 2-3 days, then the charging icon and slow charging came back as i fall sleep at night keeping my charger on. but this time when i plug charger, no charge icon, i switch of, usb charge logo start blinking after every 10-12 seconds without battery percentages, i kept the charger on, when i turn on phone, it was charged, battery was fine, but still when i plug charger no sign , but when i switch off it starts blinking , it,s been going on for days. and i,m concerned. Is this hardware issues or is it software... i want to go for repair but i am not sure how should i address the problem to them
Click to expand...
Click to collapse
Try a battery replacement.

Battery Not Charging

Been having some issue with my Xperia 5 II with wall outlets. Phone does not charge with wall outlet and portable battery. Tried different wires but does not charge. I did notice that when I plug the phone to the wall outlet the phone detects it cause I feel it vibrate but just doesn't charge. However it does charge with the same wires to a computer.
Anyone having this issue or have any solutions?
My phone was dead one morning and when I plugged it in I got a vibration but the LED light that indicates charging did not light. I tried everything and as last resort I went to the manual. It said that if you drain the battery when you start charging it gives no visible clue, none, until it hits around 15%. That was true. I plugged it in and read a book and eventually the red LED came on and the phone charged and all has been well.
patrickt said:
My phone was dead one morning and when I plugged it in I got a vibration but the LED light that indicates charging did not light. I tried everything and as last resort I went to the manual. It said that if you drain the battery when you start charging it gives no visible clue, none, until it hits around 15%. That was true. I plugged it in and read a book and eventually the red LED came on and the phone charged and all has been well.
Click to expand...
Click to collapse
before this happen when i charge my phone either below or above 15% it shows the charging icon on the battery and the red LED. And like I mention plug in to charge on the computer under 15% i see the LED on and charge icon on the battery. Nonetheless i will try your method and try plugging it in under 15% to see if it charges.
Tried charging the phone at 0% and also inbetween 0% and 15% still not charging. The only way for it charge now is on a fast charger sony usb c cable.

Phone does not charge or boot after the battery was completely drained

A few months ago I got a new phone and put my OnePlus One aside. By the end of the day the phone had discharged completely and turned off. I tried plugging it to a charger the same day, but it wouldn't charge or boot. There are no vibrations, no charging LED indicator, nothing. I tried leaving it to charge for 6 hours, stop charging, and then reconnect the charger again but nothing. The battery doesn't even get hot after leaving it on the charger for 6 hours. It's like it doesn't even charge whatsoever. I swapped the battery about a year ago for a new OPO battery, and had no issues with it. This only happened after it completely discharged and refused to charge.
I used to have problems charging an empty battery with a low powered charger. Try using a 2000+ mA charger and a decent cable.

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