[Q] Wont charge when plugged in - Moto G Q&A, Help & Troubleshooting

Hello.
I have a new Moto g 4g and sometimes when I plug it into the mains to charge the charging battery icon appears and the phone says charging on the lock screen. But as soon as the % number should go up (i.e. after a couple of mins on charge), the battery charge icon is still there but the phone no longer says charging on the lock screen, and it doesn't charge no matter how long it is plugged in for (although the battery doesnt drain either).
I turned the phone off and plugged it in and when it got to the charge screen it kept flicking between a question mark, and the percentage charged amount.
It seems to always charge fine when I plug it into a USB on my computer (although slowly).
Has anyone else seen this? Is it worth completly draining the battery and charging from flat, or would this do more harm than good?
Thanks for the help.

apr_1985 said:
Hello.
I have a new Moto g 4g and sometimes when I plug it into the mains to charge the charging battery icon appears and the phone says charging on the lock screen. But as soon as the % number should go up (i.e. after a couple of mins on charge), the battery charge icon is still there but the phone no longer says charging on the lock screen, and it doesn't charge no matter how long it is plugged in for (although the battery doesnt drain either).
I turned the phone off and plugged it in and when it got to the charge screen it kept flicking between a question mark, and the percentage charged amount.
It seems to always charge fine when I plug it into a USB on my computer (although slowly).
Has anyone else seen this? Is it worth completly draining the battery and charging from flat, or would this do more harm than good?
Thanks for the help.
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Click to collapse
did u try a different charger?

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I have had my device plugged in (i.e. not USB) for a couple of hours now. The charge has gone up from about 30% to 88% and seems to have stopped there.
Usb charging takes much longer than charging via AC. My phone will go empty -> full battery in maybe 4 hours on AC power, and will not fully charge in 6 hours using usb.
Also, I have a setting where the screen doesnt turn off for 30 minutes when plugged in, plus much brighter. If this is the case and I am playing with the phone plugged in it takes even longer still (i.e. when I am charging at work).
dg252: It is possible that your battery may be charged, but the battery indicator is stuck. Let it charge till the LED stops pulsing, then soft reset.
I've found that the provided charger work very quickly, however standard mini-usb chargers or usb leads will take forever to fuly charge, if they do ever reach a full charge. I think I read somewhere that the provided charger works at a slightly higher ampage.

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[Q] Keeps charging at 100%

Hello,
When I charge my Nexus 5, the battery icon keeps on showing it is charging even so the battery is at 100%. Also my USB charger (not the one LG one) indicates that the device is still charging. Is this normal ? Would this damage the battery ?
Thanks
It's normal.
spitefulcheerio said:
It's normal.
Click to expand...
Click to collapse
Thanks ! (But i just find this weird as I expected a device to stop at 100%)
I understand what you're saying but it's not a charging icon, it's a connected to power icon. If you were to use something like the dashclock extension it would show that it actually stopped charging once it reached 100%
Thanks for the reply.
The thing is that I have this charger http://www.portablepowersupplies.co.uk/portapow-quad-usb-mains-charger/) and the LED indicates charging (albeit I did not measure the current ).
Nice unit!
Are you connected to WiFi while charging? I had the really bad battery drain issue while connected to WiFi after the 4.4.2 update. I lost about 30% of charge after 4ish hours while connected. Currently I'm at 92% after 3 hours.
The WiFi battery drain could be causing your phone to not fully charge or at the very least make your charger THINK it's not fully charged. No harm should come of it either way but it's always best to pull your phone off the charger once it gets to 99-100%
Thanks for the reply. I had Wifi activated; it might be the reason.
My wireless charger LED didn't shut off when my N5 was charged in a powered off state. Usually it does once the battery is full.
That said, I don't think it's over-charging the battery, as that would be really bad
Sent from my Nexus 5 using Tapatalk
Don't worry about it. This isn't the 2000s where constant charging is an issue.
Just tried with the Wifi Off. My USB charger then indicates that the unit is not charging.
Thanks for the replies and great help.
Don't worry about it. The charger isn't the thing that determines how charging is handled, it's all done on the phone side. The phone knows how to take and stop taking power.
In the case of the Nexus 5, it most-likely stops charging the battery but continues using the power from the charger to actually power the unit (thereby no-longer using the battery to run the device, but not charging it any longer).

Battery jumps from 11% to 22% once plugged for charging

Battery jumps from 11% to 22% once plug
I left the battery drain to 11%, well I did not want to put in on charge in the evening and left it till in the morning. As the title says, once plugged in for charging, the battery charging percentage suddenly jumped to 22%, than charging normally, a bit faster because I am using usb wall charger taken from Lumia 520, AC16X.
I removed it and used the usb cable that came with the phone, I do not think that is the problem with the AC16X, just charges faster
And one more thing, last time when I charged the phone to 100% I left it to see when stops charging, I mean, In spite of being charged to 100% still shown charging on the battery diagram window.
I left it 30 more minutes but nothing, I expect to see the word charged, but no, keeps showing charging…
It is normal?
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My phone was dead one morning and when I plugged it in I got a vibration but the LED light that indicates charging did not light. I tried everything and as last resort I went to the manual. It said that if you drain the battery when you start charging it gives no visible clue, none, until it hits around 15%. That was true. I plugged it in and read a book and eventually the red LED came on and the phone charged and all has been well.
patrickt said:
My phone was dead one morning and when I plugged it in I got a vibration but the LED light that indicates charging did not light. I tried everything and as last resort I went to the manual. It said that if you drain the battery when you start charging it gives no visible clue, none, until it hits around 15%. That was true. I plugged it in and read a book and eventually the red LED came on and the phone charged and all has been well.
Click to expand...
Click to collapse
before this happen when i charge my phone either below or above 15% it shows the charging icon on the battery and the red LED. And like I mention plug in to charge on the computer under 15% i see the LED on and charge icon on the battery. Nonetheless i will try your method and try plugging it in under 15% to see if it charges.
Tried charging the phone at 0% and also inbetween 0% and 15% still not charging. The only way for it charge now is on a fast charger sony usb c cable.

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