Gear S3, S Health, not tracking location during run - Samsung Gear S3

Galaxy Samsung S7
Samsung Gear S3 watch
All updated, no outstanding software updates available.
I having the issue where 8 runs out of 10 S Health just stops tracking my distance.
Steps continue to count
Clock continues to count
The issue seems to happen when either I stop running - i.e. waiting to cross a road or when I pass under a bridge (bridge is probably 3 metres)... the watch seems to drop out. Only way is to stop and restart.
The interesting thing is if I stop and restart it works straight away - so that tells me I am within GPS signal.
The problem seems to be that if it drops out, it never can reconnect and start again. I have ran 7km, it has dropped out after 2km - yet for the rest of the other 5km - your telling me that I was never in GPS signal to pick up again ??
Can someone confirm that if I have my watch connected via Bluetooth, is the S Health app taking GPS from the watch itself or from the phone?

autonm said:
Galaxy Samsung S7
Samsung Gear S3 watch
All updated, no outstanding software updates available.
I having the issue where 8 runs out of 10 S Health just stops tracking my distance.
Steps continue to count
Clock continues to count
The issue seems to happen when either I stop running - i.e. waiting to cross a road or when I pass under a bridge (bridge is probably 3 metres)... the watch seems to drop out. Only way is to stop and restart.
The interesting thing is if I stop and restart it works straight away - so that tells me I am within GPS signal.
The problem seems to be that if it drops out, it never can reconnect and start again. I have ran 7km, it has dropped out after 2km - yet for the rest of the other 5km - your telling me that I was never in GPS signal to pick up again ??
Can someone confirm that if I have my watch connected via Bluetooth, is the S Health app taking GPS from the watch itself or from the phone?
Click to expand...
Click to collapse
-Deleted
I somehow but dialed I response to your post, smh sorry about that.
Sent from my SM-G935T using Tapatalk

gguy1 said:
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Sent from my SM-G935T using Tapatalk
Click to expand...
Click to collapse
Thanks for that helpful insight !

autonm said:
Thanks for that helpful insight !
Click to expand...
Click to collapse
-Deleted
I somehow but dialed I response to your post, smh sorry about that.
Sent from my SM-G935T using Tapatalk

I have the same issue. I've tried: turning off auto pause, changing type from GPS only, GPS+wireless. I changed distance, adjusted guide, nothing has fixed it. Has been like this since Day 1 for me.

No issues for me. I'm normally tracking with S-Health on the watch and Strava on the phone as S-Health integration into Strava isn't very good.
I thought I read somewhere that when its paired it uses the phone GPS. Try it stand alone and see if it works.

just quick update - I ran 6km + on Sunday - following the same run / trail as I did previous when the S3 bombed out on me. This time I changed the following:
settings - connections - wifi - Off
settings - connections - location - on - methods GPS
It managed to track the entire 6km + without any issues or dropping out. I am running twice again this week and will let you know how it goes...

autonm said:
just quick update - I ran 6km + on Sunday - following the same run / trail as I did previous when the S3 bombed out on me. This time I changed the following:
settings - connections - wifi - Off
settings - connections - location - on - methods GPS
It managed to track the entire 6km + without any issues or dropping out. I am running twice again this week and will let you know how it goes...
Click to expand...
Click to collapse
I'll try that tonight. I had WIFI on.
Wonder if that's the key.

ok so cancel that... had the same settings as Sunday and it failed again tonight after 0.9km
Restarted the tracking again ... failed after 0.2km ... retired again - failed after 0.5km
Something is seriously wrong with the S Health app for tracking..
Next i am going to try a factory restart and see if I can block all notifications from my phone - incase the alerts / pop ups are causing issue....
not good

I have similar issue.

Ok, so I tried the suggested idea of turning off wifi, leaving BT on and GPS only. No change.
I tried turning off wifi, turning off BT. Then using gps and it worked. HOWEVER, it was only 1 test. (Basically watch only)
More testing needed.

Same issue here. Like others, I've tried different combinations of settings (wifi on/off, gps only, auto-pause on/off, etc.). I haven't turned off the Bluetooth connection to the phone, because without notifications, what would be the point - I can buy a dedicated gps watch for less than $50.
However, here are a couple of things I have found that are consistent.
shutting down the gear app on the phone, and restarting it seems to immediately help "location"
doing a reset of the watch, and reconnecting to the phone/app seems to make the s-health record distance consistently and correctly for a few days. HOWEVER, after 3 or 4 days it will stop recording distance during a run. After that, no matter what I do, it is flaky. Sometimes it won't record distance at all, and other times it will record sporadically. After a reset, it will function correctly for 3 or 4 days, and then flake out again.
After reading several threads in several forums, it appears that this is common and Samsung has no response. I really want to like the Gear S3, but this is too much money to spend on a mediocre product.

Samsung Gear S3 works fine, The S-Health app also works fine. The only thing is the working concept is not clearly understood by some people and not well explained by Samsung itself.
If your Samsung Gear S3 has problem tracking your location or distance during cycling or walking activities, here how to solve that:
Condition 1: Your Gear S3 is paired to Phone vie Bluetooth.
In this situation your Gear S3 will rely the location information from your phone.
You do not have to change any setting in your gear S3 ( Bluetooth still on, Wireless on, Location mode GPS & wireless, autopause on)
Make sure your phone Location setting is set to "On" and at "highest accuracy" mode. It means enable all GPS, WiFi and wireless networks for location searching from your phone.
Make sure your phone is not in "Power Saving" mode, because it limits the location tracking ability from your phone.
In this way your gear S3 can track your location, map your distance, and generate the route correctly. Even autopause works correctly and precisely.
Any location tracking faulty in this situation is mostly your phone location tracking faulty.
(You can test your phone tracking problem by running with your phone and S-Health app installed on it separately from your Gear S3)
Condition 2: Your Gear S3 is disconnected from the phone (stand alone)
In case you are not sure your phone can track location correctly in certain condition or you want to save your phone battery, disconnect your Gear from the phone. (Bluetooth Off, Wirelss Off, Location On- GPS & wireless / GPS only, or just simply press flight mode)
In stand alone mode, your Gear S3 will rely on its own GPS.
In this way your gear S3 can track your location, map your distance, and generate the route correctly (without detailed maps). Even autopause works correctly and precisely. The cycling and walking data will be synced to your phone after it is connected again.
Before starting your activity, make sure Gear's GPS has found your location.
At the first time you are using "standalone" mode, Gear may need some time (around 1-3 minutes) for GPS to locate your position. The small location (balloon) icon is blinking when searching and turns solid when it has found your location. Once is done, next time you use standalone GPS mode, it will locate you quickly.
At the first time you are using "standalone" mode after switching from phone connected mode, it's a good practice to restart your watch especially if it takes too long to find your location at first.
I hope this helps. I have tested it consistently on my Gear S3 Frontier, and my phone is Samsung Galaxy S6.

Related

How to track a run with GPS?

So I went for my first run with just the watch - no phone. I started the S Health run tracking on the watch as I left. Initially it said it couldn't find location but then this message went away. Throughout the run the location icon on the watch was flashing grey to white. I don't know if this meant actively tracking or trying to find location?
When I came back the data synced over to S-Health on my phone, but there is no map.
I don't know if the distances and speeds have been tracked based on steps and cadence or by GPS?
How is this supposed to work? I presumed the watch GPS data would produce a map when synced with the phone?
It should show you a map in s health. You have to click on the specific run activity though to see it. If it isn't there then maybe GPS wasn't working for some reason. Did it show you the map on the watch in the completed workout summary?
Sent from my Pixel XL using Tapatalk
photojonny said:
So I went for my first run with just the watch - no phone. I started the S Health run tracking on the watch as I left. Initially it said it couldn't find location but then this message went away. Throughout the run the location icon on the watch was flashing grey to white. I don't know if this meant actively tracking or trying to find location?
When I came back the data synced over to S-Health on my phone, but there is no map.
I don't know if the distances and speeds have been tracked based on steps and cadence or by GPS?
How is this supposed to work? I presumed the watch GPS data would produce a map when synced with the phone?
Click to expand...
Click to collapse
I have had this happen with other watches and with a Gear Fit 2. I did a run this morning and had the map show up instantly on my watch at the completion of my run (LTE version). When you have the watch in S Health Run mode and hit the start button you will see a small icon at the top left that looks like a balloon, it is the icon for your GPS. It will be flashing. Once it is always on it means you have a GPS lock. Sounds like you never got a lock.
I recommend 2 things. Go outside with your phone and put the watch in run mode. Watch for the GPS icon, it should lock very fast since you have your phone working with the watch. Now put your phone inside or turn it off so you can try a stand alone test. Put the watch into run mode and see if you get a quicker GPS lock.
Good Luck
cdd543 said:
It should show you a map in s health. You have to click on the specific run activity though to see it. If it isn't there then maybe GPS wasn't working for some reason. Did it show you the map on the watch in the completed workout summary?
Click to expand...
Click to collapse
Thanks. No map, it's appears it failed to get a lock over the whole run.
Bladder61 said:
I have had this happen with other watches and with a Gear Fit 2. I did a run this morning and had the map show up instantly on my watch at the completion of my run (LTE version). When you have the watch in S Health Run mode and hit the start button you will see a small icon at the top left that looks like a balloon, it is the icon for your GPS. It will be flashing. Once it is always on it means you have a GPS lock. Sounds like you never got a lock.
I recommend 2 things. Go outside with your phone and put the watch in run mode. Watch for the GPS icon, it should lock very fast since you have your phone working with the watch. Now put your phone inside or turn it off so you can try a stand alone test. Put the watch into run mode and see if you get a quicker GPS lock.
Good Luck
Click to expand...
Click to collapse
Thanks. I'll try this but a bit concerned it failed to get a lock over the whole run. I hope the GPS chip isn't faulty after the hassle actually getting hold of it.
Edit: I should say I'm in the UK so this is the non LTE version. Don't know if that makes a difference.
I don't think the non LTE has GPS. It would only acquire GPS from your phone.
Sent from my Pixel XL using Tapatalk
cdd543 said:
I don't think the non LTE has GPS. It would only acquire GPS from your phone.
Sent from my Pixel XL using Tapatalk
Click to expand...
Click to collapse
Of course it does.
Fozzee1970 said:
Of course it does.
Click to expand...
Click to collapse
You don't need the phone. But if you have the phone connected, the connection will be faster as it uses the phone for GPS locking
Sent from my SGP521 using XDA-Developers mobile app
Fozzee1970 said:
Of course it does.
Click to expand...
Click to collapse
Yep you're correct. My bad.
Sent from my Pixel XL using Tapatalk
photojonny said:
So I went for my first run with just the watch - no phone. I started the S Health run tracking on the watch as I left. Initially it said it couldn't find location but then this message went away. Throughout the run the location icon on the watch was flashing grey to white. I don't know if this meant actively tracking or trying to find location?
When I came back the data synced over to S-Health on my phone, but there is no map.
I don't know if the distances and speeds have been tracked based on steps and cadence or by GPS?
How is this supposed to work? I presumed the watch GPS data would produce a map when synced with the phone?
Click to expand...
Click to collapse
Check your location settings on your Gear. You should have GPS+ wifi not only wifi.
Sent from my SM-G935F using XDA-Developers mobile app
Bladder61 said:
I have had this happen with other watches and with a Gear Fit 2. I did a run this morning and had the map show up instantly on my watch at the completion of my run (LTE version). When you have the watch in S Health Run mode and hit the start button you will see a small icon at the top left that looks like a balloon, it is the icon for your GPS. It will be flashing. Once it is always on it means you have a GPS lock. Sounds like you never got a lock.
I recommend 2 things. Go outside with your phone and put the watch in run mode. Watch for the GPS icon, it should lock very fast since you have your phone working with the watch. Now put your phone inside or turn it off so you can try a stand alone test. Put the watch into run mode and see if you get a quicker GPS lock.
Good Luck
Click to expand...
Click to collapse
So I've tested this out and either I have a faulty device or the S3 is useless. I repeatedly tried to get a GPS lock on a long walk today - in open countryside with no buildings around and under clear skies. The watch connects instantly when using the phone GPS via bluetooth. When I disconnect bluetooth the watch will not connect on it's own at all despite repeated attempts. It will try for around a minute and then say 'cannot connect, move to a more open area' - this is whilst I'm stood in a field k's from the nearest building under a blue sky.
After the hassle I had getting hold of this I'm tempted just just get a refund, but if this is just a faulty unit and they generally work I guess I'll give one replacement a go - though I suspect I'll be waiting weeks for one.
photojonny said:
So I've tested this out and either I have a faulty device or the S3 is useless. I repeatedly tried to get a GPS lock on a long walk today - in open countryside with no buildings around and under clear skies. The watch connects instantly when using the phone GPS via bluetooth. When I disconnect bluetooth the watch will not connect on it's own at all despite repeated attempts. It will try for around a minute and then say 'cannot connect, move to a more open area' - this is whilst I'm stood in a field k's from the nearest building under a blue sky.
After the hassle I had getting hold of this I'm tempted just just get a refund, but if this is just a faulty unit and they generally work I guess I'll give one replacement a go - though I suspect I'll be waiting weeks for one.
Click to expand...
Click to collapse
I had carried out similar test this evening, the built in GPS worked when the bluetooth of my phone was off.
RayHK said:
I had carried out similar test this evening, the built in GPS worked when the bluetooth of my phone was off.
Click to expand...
Click to collapse
I tried a factory reset and it's now working. I found a thread on a Strava forum where someone had the same problem and switching the watch on and off worked. Must reset the GPS.
It takes around 30-60 secs to get a lock but it has worked since the reset.
photojonny said:
I tried a factory reset and it's now working. I found a thread on a Strava forum where someone had the same problem and switching the watch on and off worked. Must reset the GPS.
It takes around 30-60 secs to get a lock but it has worked since the reset.
Click to expand...
Click to collapse
But if you are going for a run do you just stand there for 30-60 after the 3,2,1 countdown? If so, isn't that going to throw off your average mile times?
awilson181 said:
But if you are going for a run do you just stand there for 30-60 after the 3,2,1 countdown? If so, isn't that going to throw off your average mile times?
Click to expand...
Click to collapse
Yes, a significant design flaw seems to be the inability to get the GPS lock before you start the run as you do with all dedicated running watches. I'm not sure what happens if you start the run then immediately pause it - whether it will continue to try and get the lock. There should be an option to set the lock then start the run. It's far from perfect.
photojonny said:
Yes, a significant design flaw seems to be the inability to get the GPS lock before you start the run as you do with all dedicated running watches. I'm not sure what happens if you start the run then immediately pause it - whether it will continue to try and get the lock. There should be an option to set the lock then start the run. It's far from perfect.
Click to expand...
Click to collapse
Yes definitely not a well thought out design of the software. Did they really test it with someone that actually runs?
It was the major reason I returned my Gear Fit 2 and went with a Garmin. I love my Gear S3, and I di exactly what you mentioned, I start the run program and when it counts down 3,2,1 I immediately hit the pause. I then wait a minute and resume it and make sure I have a locked GPS signal.
I went on too many Gear Fit 2 runs only to get back and find out I didn't have a GPS lock so info was estimated and no map info. Maybe Sammy will do a software update to the run program to fix this. Again, did Sammy have any real runners test the watch and give them feedback?
Bladder61 said:
Yes definitely not a well thought out design of the software. Did they really test it with someone that actually runs?
It was the major reason I returned my Gear Fit 2 and went with a Garmin. I love my Gear S3, and I di exactly what you mentioned, I start the run program and when it counts down 3,2,1 I immediately hit the pause. I then wait a minute and resume it and make sure I have a locked GPS signal.
I went on too many Gear Fit 2 runs only to get back and find out I didn't have a GPS lock so info was estimated and no map info. Maybe Sammy will do a software update to the run program to fix this. Again, did Sammy have any real runners test the watch and give them feedback?
Click to expand...
Click to collapse
Yeah It doesn't seem like they did as it lacks some basic functionality you would expect as a runner. I'm finding pace to be off as much as 20-30 seconds per mile compared to strava. I no longer have my fenix or I'd compare that.
Make sure Location is turned on in the settings
I started a thread on XDA comparing the G3 to my Garmin 620. In addition to the GPS issue, the HR wasn't consistent day to day either. I wasn't as concerned with that as I was the GPS. No way did they have somebody actually run with this watch. The lack of lap/split times in the run summary says it all.
Seems like an easy fix to just disregard that whole countdown timer and take you to the run screen so you can see if/when you get a GPS lock. My Garmin has a little satellite that turns solid when it locks. I'd probably get the watch, again, if they resolved this run issue.
After firmware updated today, the built-in GPS locked within 3 to 4 sec (after the count down) without a phone.
awilson181 said:
I started a thread on XDA comparing the G3 to my Garmin 620. In addition to the GPS issue, the HR wasn't consistent day to day either. I wasn't as concerned with that as I was the GPS. No way did they have somebody actually run with this watch. The lack of lap/split times in the run summary says it all.
Seems like an easy fix to just disregard that whole countdown timer and take you to the run screen so you can see if/when you get a GPS lock. My Garmin has a little satellite that turns solid when it locks. I'd probably get the watch, again, if they resolved this run issue.
Click to expand...
Click to collapse
I'll stick with it for now but it seems 5 mins with an actual runner and some of the problems would have been avoided. How are you supposed to time a race with a 3 2 1 countdown? And does the first part of the run not count whilst it's finding the GPS? If they are going after Garmin's market these are bad oversights.
RayHK said:
After firmware updated today, the built-in GPS locked within 3 to 4 sec (after the count down) without a phone.
Click to expand...
Click to collapse
I saw there is an update out. Haven't been able to push it to my device yet. Hopefully it'll show up soon.

How to connect to WiFi network?!

hey guys, so I've been playing around with my new hw2 and I have noticed a somewhat issue,
the watch seems to be using my phones connection to wifi through bt, because I turn off watch's wifi and it still has internet connection, but when I turn off phone's(or watch's) bt, theres not internet on the watch any more
my home wifi network has wpa2 password and it is saved on my phone and also it shows up in saves networks list in the watch, but when I turn off watch's bt and turn wifi on, it wont connect to the network! what should I do if I dont want to use my phone and want to use the watch directly to connect to home wifi network?!
edit: when I tap the add network option, my home network wont show up! is it a defective unit?!!!
When you connect the watch to wifi, you should get the option to connect through phone to the wifi. When it connects, you should be good.
The problem is the network does not show up so I cant connect! It does not find it!
That is weird. It should show. If this persists, wipe the device. If you still have the issue then it may be a defective unit.
guys did you update to the latest version? if nobody else has this issue Im gonna send it for warranty...
also someone please tell me how long does it take for the gps to locate position without phone??
If you are using any app besides Google fit, less than 6-7 seconds. Google fit defaults to phone unless phone is not close out disconnected. In that case still 6-7 seconds.
Devolution1x said:
If you are using any app besides Google fit, less than 6-7 seconds. Google fit defaults to phone unless phone is not close out disconnected. In that case still 6-7 seconds.
Click to expand...
Click to collapse
Im actually talking about google maps, assuming that I am connected to the phone for internet but want to use watches gps instead of phone, because in my test I waited for about 10mins and google maps was still searching for location...
Hi,
i have the 4G version.
when i'm going running (without mobile at all as i don't have mobile^^), watch ask me to activate position i not already tick in prefs, and i get GPS working under 10s, max 15s when outside.
Therefore, i haven't test on google maps, if i have time il will test and tell you.
akwaba972xda said:
Hi,
i have the 4G version.
when i'm going running (without mobile at all as i don't have mobile^^), watch ask me to activate position i not already tick in prefs, and i get GPS working under 10s, max 15s when outside.
Therefore, i haven't test on google maps, if i have time il will test and tell you.
Click to expand...
Click to collapse
Thanks. I'll wait for your answer before returning my watch
Kianush said:
Thanks. I'll wait for your answer before returning my watch
Click to expand...
Click to collapse
Hi,
ok, i have install google maps on my Huawei watch 2. here are my results :
A > my watch (with simcard) is pair with a phone with no SIMcard at all. This phone have bluetooth OFF and wifi OFF . So phone is not connected to internet.
B > first test : with A and watch with no BT, no wifi and no data (SIM not activated) : google maps start, GPS icon is searching localisation but no maps is visible, about ten or 15 s, gps icon become a compass, so in my opinion, GPS find my location, but as i have no internet connection, google map cannot show the maps, so the screen is empty (i don't know if i can predownload map in watch in local)
C > second test : with A and watch without BT, without wifi but WITH data (SIM activated) : google map start, GPS icon searching for 10s, maps is visible, my location is ok and the position circle become smaller and smaller as GPS refine. BUT, when i select if theres a POI, he ask me to connect the phone AND if i select a point to go, he ask me to connect the phone .
D > third test : with A except only modify WITH wifi ON + watch without BT, without wifi but with data : exactly the same of C results : so data LTE cannot connect to phone wifi (seems logical)
E > test four : with A except only modify WITH bluetooth ON + watch WITH bluetooth ON, no wifi with data : same results as C, with the difference that google maps don't tell me to connect the phone but say that it cannot find any POI, and cannot calculate the path to destination (so even with data on watch + bluetooth on phone, nothing is possible except finding localisation)
F > last test : with A except bluetooth ON and Wifi ON on phone : and watch data ON and bluetooth ON : gps ok, localisation ok, POI are finding (by phone and sending to the watch i suppose) and when i pick a dest on watch and ask for path, google maps start on phone and calculate the path, wich appear on my watch then (i precise that at this moment, google maps on the phone tell me tha my watch have to activate it's own GPS during travel).
G > if i exit BT, wifi on the phone, the watch immediatly lost the already path... so it isn't store on the watch ...
FINALLY :
> We can say that the GPS is working well on my watch (even with no map, the compass replacing GPS icon is the witness) : so kianush you can verify this point on your's.
> we can say that google maps cannot work standalone on the watch : sim data only can show maps and watch gps localize position and show it, but NO POI or destination way ! If you want that, you have to connect watch to your phone, wiitch have to be connect to internet by wifi... and when you move, you have to get your phone too, if not, the path of destination is not in the watch.
I can tell that, google maps, is not a good apk to verify if your GPS is ok or not... the problem may be google map in fact
For me, who use SIM card in watch only and never use smartphone, googlemap is not usable at this time, because even i i get my phone with me, it will lost internet wifi connection and as it do not have simcard, it will never connect to internet for POI and Calculate path.
Hope this help you !
POST SCRIPTUM:
> i have try your configuration : i disable simcard connection in my watch and only activate bluetooth.
On my phone, i have activate bluetooth and wifi (no GPS activated on phone).
In this configuration, the watch gps find my position, so as GPS is OFF on phone, we can know that's the GPS watch is ok.
but notice that the watch tell me to connect to phone for POI or path !!!!!!!!!!! In fact, you have to connect with androidwear (via bluetooth) on phone, and then all work.
wow man! you really put your time on this, thank you very much! yeah I already returned my watch as I suspected the gps was not working, after 10 minutes of running google maps gps icon was still grey and there was a text saying still finding location! But I wonder how it could track my steps though!
also in what position were you testing? I was testing it at home at night (under the roof)
---------------
edit:
today they called me and sent a video to me showing that the wifi is working with no issue after factory reset, that's strange because I already did disconnect and reset the watch to see if it fixes the problem! could it be because of the phone that I paired it with? it's a xperia x compact with 7.1.1.
anyway they will send back the watch and I will try to test it again and see if its ok...
Im still not able to see any wifi ssid on my watch and also saw some other people on the internet talking about this issue in AW2
if anyone knows a fix, Im all ears...
Update:
So I today a was able to make sure my watch is not defective and its somehow a software bug or problem!
I disconnected and reset the watch to factory setting
then cleared the data and cache of google play services - android wear and google play store apps
Then after the watch started up, before pairing I long pressed the power button and went to wifi option there and in "add network" i was finally able to see my router and other available networks in the area!
Then i cleard all saved wifi networks on the phone (just in case it was related) and pair the watch to my phone,
and bang! Right after i confirmed the bluetooth code and it was showing that its looking for update, i went to settings the same way and I was not able to see any networks anymore!
So I decided to do these steps again and factory reset my watch and pair it to another phone(mine is xperia x compact with 7.1.1 and the other phone is galaxy j3 5.1.1), and still before pairing it showed and the moment I paired it in amdroid wear app, watch's wifi wont work anymore!
I also noticed that if instead of selecting the watch in android wear app, i just connect my phone bluetooth to it from phone settings, the phone will connect and the watch wifi is still working, but the watch wont pair and it keeps stuck at "searching for updates" screen.
So the might be something wrong with android wear app, or something else!!!
Please guys if you know how to fix this help me out
My watch is bt version leo-bx9 with build number N7176C
If there is a newer rom please give me instructions to flash, but I dont thinks its related to the rom...
WiFi issue fixed
Hi friends, I had this problems until last week, I connect watch to my phone and connect phone to WiFi for having internet, I ran VPN on the phone and go to watch and check for updates, I found the update via VPN, before I use VPN I didn't able to check update.
I started the update and watch go to Oreo, every thing were ok, WiFi was fixed, last night I check for updates again, there was new update from 1 March 2018, every thing is ok now, WiFi problem was android bug, I hope you enjoy it.
MAHBOZ said:
Hi friends, I had this problems until last week, I connect watch to my phone and connect phone to WiFi for having internet, I ran VPN on the phone and go to watch and check for updates, I found the update via VPN, before I use VPN I didn't able to check update.
I started the update and watch go to Oreo, every thing were ok, WiFi was fixed, last night I check for updates again, there was new update from 1 March 2018, every thing is ok now, WiFi problem was android bug, I hope you enjoy it.
Click to expand...
Click to collapse
Please help me too as I am having this problem, so what country or vpn did you use? Did you have to format your watch ?
Ok this is weird and I dont know why this happens but if I reset my watch and connect to my ipad using wear os. I strangely get my ability to view wifi and have wifi on my watch for the first time. Now some things did change like the tutorial looked different on my watch.
Ok so I tried to reset and reconnect back to my watch and it seems that it wont work soooo. I guess we have cleared out that its not a hardware problem meaning not defective but a bug as stated. So pretty much our phones are doing something that the watch then wont accept wifi or somthing.
Now if i cant get it to work i guess I will have to sideload or using usb adb to put something that allows two devices to be connected to the watch.
---------- Post added at 01:45 AM ---------- Previous post was at 01:31 AM ----------
Ok this is weird and I dont know why this happens but if I reset my watch and connect to my ipad using wear os. I strangely get my ability to view wifi and have wifi on my watch for the first time. Now some things did change like the tutorial looked different on my watch.
Ok so I tried to reset and reconnect back to my watch and it seems that it wont work soooo. I guess we have cleared out that its not a hardware problem meaning not defective but a bug as stated. So pretty much our phones are doing something that the watch then wont accept wifi or somthing.
Now if i cant get it to work i guess I will have to sideload or using usb adb to put something that allows two devices to be connected to the watch.

Issue with standalone GPS apps

Hi everyone!
I got my HW2 from one month now, and I really love it! Everything is wotking fine, except one thing I am not able to understand: the GPS.
I would like like to use the GPS without using my phone but here is what I can do and what I cannot:
- I can use Viewranger to follow a route, so GPS is working in standalone in this app and in this mode: great!
- I cannot use Viewranger for tracking and recording my GPS watch. I think it comes from the app which is designed to use the GPS phone in this mode. I hope this feature will be available in the future.
- I downloaded Ghost app, which can track and record GPS with a standalone watch mode, but here is the problem: when my phone is connected (and my GPS phone enabled) it works perfectly tracking data from my watch (I know that because the sensor is far more accurate than my phone). But if my phone is not connected (or my GPS phone disabled), even in standalone mode, my watch records nothing.... (of course my watch location is enabled and there is no permission problem with the app).
So.... Am I missing someting or maybe do I have to change some parameters?
Thank you for your help!
Has nobody experienced this problem with the GPS not working in standalone mode?
I use Strava on my watch and leave my phone at home.
The watch records my distance and when I get back home the watch syncs with the phone automatically and I can see the route i ran on the phone app.
I suppose I would like it to be able to see the map on my watch screen...but this doesn't seem to be offered.
Stand alone gps is working tho...that's for sure.
Wait. So you guys have a simcard in the watch and it's not uploading instantly, but waits to be connected to the phone again? Makes no sense.
I use ghostracer all the time on my watch while leaving the phone at home. Works perfectly. I have the LTE version. GPS locks in 10 or 15 seconds and never have issues with it. Perfect tracking. When i finish the run before i connect to the phone my track instantly uploads to ghostracer and strava. All automaticaly. Only thing i have enabled in ghostracer phone app under android wear settings is 'force watch gps'. So it will always use the watches GPS, even when you are still connected to the phone
Thank you very much for your answers. I tried again, and now it works perfectly...
- When I start GhostTracer with GPS watch only and bluetooth connexion to my phone: OK
- When I start GhostTracer with GPS watch only without any connexion (LTE / BT): OK
So I don't know if it comes from the several updates, or if I misunderstood something, but I'm ok with that =)
Thanks again!
Huawei watch 2 GPS doesn't work for me
valentin8709 said:
Thank you very much for your answers. I tried again, and now it works perfectly...
- When I start GhostTracer with GPS watch only and bluetooth connexion to my phone: OK
- When I start GhostTracer with GPS watch only without any connexion (LTE / BT): OK
So I don't know if it comes from the several updates, or if I misunderstood something, but I'm ok with that =)
Thanks again!
Click to expand...
Click to collapse
@valentin8709 @glenner05 @mitchward1971 I bought Huawei watch 2 recently and built-in GPS doesn't work for me. Mine has Wear OS 2.3 version installed. Please, would you tell me which Wear OS version is running your watch and if it still works? I talked to another HW2 user and he told me he is running Wear OS 2.0 version and GPS works for him. So I suspect Google killed this functionality with its latest update.
And why not use the Huawei Exercice mode on the watch ?
Iv'e had the watch for a couple of months now and use Strava to track my runs and bike rides and the results are very inconsistent. Anyone else have this issue?

HW2 - GPS inaccurate. Strava etc.

I go on a regular 5k run which is tracked and run locally as a '5K'...so I know it should be 5k! When using my HW2 watch with Strava I invariably get 4.8k for this same route. I've tried 3 or 4 times now with the same result.
When I use my phone on the same route it tracks 5k on Strava. I would like to not bring my phone with me when running but if I have to then so be it. Question is, I have heard that if the watch detects the phone it will use the phone's GPS. So, what I was thinking was to try this:
1) Run with phone and watch
2) Use Strava on the watch and hope it detects / uses the phones GPS.
3) Record result and see what happens.
Is this likely to result in another 4.8k run or does the watch deferring to the phone's GPS mean I'm more likely to get an accurate reading?
To clarify, the place I run is a park and therefore there are some trees but my Polar watch never had an issue with this and Strava on the HW2 says it has a GPS lock before I set off, so I don't think trees are the problem here.
i've only found the huawei app to work perfectly on the watch itself, while others hit and miss and that includes the built-in runtastic app - some apps you have to start on phone if you want that to record tracking if using the watch, which then makes it pointless wearing the watch.... I had issues with both mapmyfitness and runtastic where it would use the phone gps, but if turn phone off or it runs out of battery it never used the watch gps, so use one or the other...
I've also use only Huawei health built in app, since it records everything in one place - walk, sleep, calories, activity type, etc. I've use runasttic a few times and its seems to work correctly with built in gps.
For runtwstic it was hit and miss with using GPS on Watch, I had to turn off watch for it to trigger. I also found that if you had pro version the built in version wouldn't talk to it and insisted you install basic on phone.
Sent from my Huawei P20 Pro using XDA Labs
Interesting. I have just got a HW2C and tried it out running couple of days ago. Did 16.5k run, which strava and run keeper on my phone registered but the health app on watch have me a reading of 15.7km,despite tracking the route of the run perfectly.
Unfortunately this would be a deal breaker for me. Anyone else experienced this? Gonna try the strava app on the watch next time and see if that makes a difference. Any tips on getting the right distance?

Set up altitude, but "Network unavailable"?

When I selected "Calibrate now" after few seconds show up notification: "Network unavailable"
and next time will show: "Can't get a sea level air pressure reading for your location. Enter manually?"
Data/internet connection working on News, Weather apps. This behavior is same, WiFi or bluetooth connection.
Does anybody have any idea how to fix this bug?
SM-R760
Tizen Version 4.0.0.2
R760XXU2DSA1
deffyplus said:
When I selected "Calibrate now" after few seconds show up notification: "Network unavailable"
and next time will show: "Can't get a sea level air pressure reading for your location. Enter manually?"
Data/internet connection working on News, Weather apps. This behavior is same, WiFi or bluetooth connection.
Does anybody have any idea how to fix this bug?
SM-R760
Tizen Version 4.0.0.2
R760XXU2DSA1
Click to expand...
Click to collapse
Hi,
I had the same issue. Uninstalled the Wear application from phone and installed again.
Bingo..
Hope this helps.
I'm having this issue too. Ive tried reinstalling everything and resetting the watch. Nothing seems to be fixing it. Looking at the reviews of the alt-barometer app in the Samsung store seems to suggest the issue is widespread.
Have the same issue too. I think it's a problem of the defined server in the app which doesn't respond anymore. They should update the app...
Hi, i have exactly same problem after update to tizen 4.0. Have you some solutions?
Same problem , too. Last update 14.2.2019
I have noticed today at my job that I was at 188m, and when it worked I was less than 50m.
Same thing after reinstalling "wear", maybe worst, I didn't had backup
Same problem here after Tizen 4.0.
Same problem. Also affects Hiking Activity in S-Health on the watch. (It can't detect altitude so whole activity is broken showing "0km walked", "--" instead altitude and wrong calories). Tried every combination of reseting watch (with and without backup restore), reinstalling wear app and all plugins on phone and reinstalling altimeter app on watch. Even reflashed firmware via NetOdin. Also tried disabling adblock on phone in case some url gets blocked. No difference).
I'm also starting to think this have to do with predefined altitude server altimeter is contacting being down and not responding.
I had enough fiddling with this but if someone is determined they can try downgrade back to 3.0.0.2 to see if problem persist. Or try debugging the watch to see what is actually happening behind the calibrate request. Maybe even use packet sniffer.
SM-R760
Tizen Version 4.0.0.2
R760XXU2DSA1
BTU (UK) region
It must really be a widespread problem. The same here after the update to Tizen 4.0.2. I have made several hard resets of the watch, the only thing I have not done is phone hard reset. Not going to suffer this not knowing if it helps. I was solving more problems, so I have made several hard resets of the watch. For instance, SOME of the incoming calls were not vibrating on the watch. But after the first hard reset after the update the altimeter started working the second day I think!!! I thought it was really an issue connected with unavailibility of a server somewhere. I was solving more important issues, so I have made other hard resets and since then the altimeter jut won't work...
Same problem after upgrade to Tizen 4. Tommorow i trying downgrade to Tizen 3.
SM-R770
Tizen Version 4.0.0.2
Poland
I had the same problem. After several tries is now working. All I had to do was set the location to "high precision " on my phone (note 8) and after 4-5 times the watch will update automatically. Also I went outside.
I tried today and a get altitude measurement! I turned off and on my location on phone. But... I got lucky only one time. I tried 5 minutes later, and get "network unavailable"... Strange...
Problem
I have the same problem..
agawron91 said:
I tried today and a get altitude measurement! I turned off and on my location on phone. But... I got lucky only one time. I tried 5 minutes later, and get "network unavailable"... Strange...
Click to expand...
Click to collapse
I had the same experience today. At 1 a.m. of our local time (Europe) I got one calibration but since then - nothing. It makes me believe that the problem is not in our watches or phones but on the side of a server somewhere. Were they testing something?
It seems that reinstalling the app would help. I have done it, and for now it's all good
again, network not available , one or two updates and gone again.
Another +1 here - I have just discovered that my S3 Frontier is doing exactly the same thing. Uninstalling the companion app on the phone and reinstalling it hasn't worked for me, the intermittent nature of it (based on previous posts) would suggest some back end network issue at the end of whoever provides that data.
deffyplus said:
When I selected "Calibrate now" after few seconds show up notification: "Network unavailable"
and next time will show: "Can't get a sea level air pressure reading for your location. Enter manually?"
Data/internet connection working on News, Weather apps. This behavior is same, WiFi or bluetooth connection.
Does anybody have any idea how to fix this bug?
SM-R760
Tizen Version 4.0.0.2
R760XXU2DSA1
Click to expand...
Click to collapse
As I posted before, same happened to me the first time after the update to Tizen 4
I had to turn location to high accuracy and had to go outdoors, and after 4-5 tries the altitude is calibrated and working perfectly now. One thing I noticed is that you need to set your phone location on all the time with at least "device only" option.
GOTO_GOSUB said:
Another +1 here - I have just discovered that my S3 Frontier is doing exactly the same thing. Uninstalling the companion app on the phone and reinstalling it hasn't worked for me, the intermittent nature of it (based on previous posts) would suggest some back end network issue at the end of whoever provides that data.
Click to expand...
Click to collapse
Seems that the data is provided by the android location services, not by your data/wifi; in this case you need to have the location on with "device only", seems to solved my problem, BTW I havent noticed more battery drain than using "battery save" mode.
Seems that the data is provided by the android location services, not by your data/wifi; in this case you need to have the location on with "device only", seems to solved my problem, BTW I havent noticed more battery drain than using "battery save" mode.
Click to expand...
Click to collapse
Thanks for this tip - I missed your earlier comment so repeating it here again is useful and does seem to provide a work-around. Have a "Thanks" on me.
Since this is a recent change I wonder if Samsung got their device class confused and are trying to get the watch to aquire a "true" GPS fix rather than using the phone if available, but got it wrong with the latest build so now the watch has acquired a dependency it didn't have before.
My S3 has Wi-fi (but turned off) and no carrier / network (ie mobile phone) support and that used to work perfectly well with my phone's location services set to "High Accuracy" over the Bluetooth link which should surely be enough for any non mission critical consumer device since that uses network location, Wi-fi and GPS. I can see why someone might want a high degree level of accuracy on their watch but then surely the watch should be acquiring GPS itself which is why I wonder if Samsung were trying to be smart and got their wires crossed.
I will check out the battery usage implications of restricting my location to GPS at a later date, but I am mostly indoors and a) don't use the altimeter all that much and b) won't get much of a GPS fix in the concrete and steel bunker that is my office so I am expecting it to be an absolute battery sucker.
Thanks again for the tip about changing the location services on the phone.
GOTO_GOSUB said:
Thanks for this tip - I missed your earlier comment so repeating it here again is useful and does seem to provide a work-around. Have a "Thanks" on me.
Since this is a recent change I wonder if Samsung got their device class confused and are trying to get the watch to aquire a "true" GPS fix rather than using the phone if available, but got it wrong with the latest build so now the watch has acquired a dependency it didn't have before.
My S3 has Wi-fi (but turned off) and no carrier / network (ie mobile phone) support and that used to work perfectly well with my phone's location services set to "High Accuracy" over the Bluetooth link which should surely be enough for any non mission critical consumer device since that uses network location, Wi-fi and GPS. I can see why someone might want a high degree level of accuracy on their watch but then surely the watch should be acquiring GPS itself which is why I wonder if Samsung were trying to be smart and got their wires crossed.
I will check out the battery usage implications of restricting my location to GPS at a later date, but I am mostly indoors and a) don't use the altimeter all that much and b) won't get much of a GPS fix in the concrete and steel bunker that is my office so I am expecting it to be an absolute battery sucker.
Thanks again for the tip about changing the location services on the phone.
Click to expand...
Click to collapse
My S3 is exactly the same as yours, and I dont have wifi or GPS on either, it gets the location straight from the phone, I checked it and when I go to altitude on my watch I can see that the icon of "searching location" goes on in my phone.
I am pretty sure that the GPS of the watch doesnt work by itself because I use it to run everyday (with my phone) and is tracking the metrics and altitude just well, also the location is locked and working, I run 5kms per day and I get 3 and a half days of battery and when I run with the watch alone I can get 1 and a half day (cause GPS and Spotify).
BTW, where I live/work there are no high structures or buildings miles around, maybe it means faster location.
Regards.
I found solution that help me in reddit: "Switch on "location history" in Google account. Should help"

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