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Hey all,
My wife and I both have Nexus S phones bought together sometime in Jan. Both phones are running stock Android 2.3.2, no rooting or anything done yet.
Right now her phone is behaving weirdly, while mine is perfectly normal. I suspect that her battery is messed up somehow, but I can't figure out what to do.
For the last day or so, when her phone hits <15% battery, the low battery warning pop-up appears.. and just keeps reappearing. No matter how many times the pop-up is acknowledged, the pop-up just does *not* go away until we connect the phone to a charger. Sort of an aggressive warning
This means that the phone won't let itself be put to sleep, keep the screen turned off or anything -- unless we connect the phone to a charger. I feel as though the battery is charging slowly, but I can't be sure.
Another weird thing we're just noticing is that when we lock the phone by pressing the power button, the screen goes off and comes back on immediately. We have to press the power button a second time for it to actually switch off the display. This behavior goes away if the phone is connected to the charger. My phone does not show this behaviour - display goes off the moment I press the power button, regardless of charging status.
Any thoughts?
Alternatively, could anyone point me to how to recalibrate the battery on the Nexus S? We removed the battery and put it back in (which is basically a soft reset apparently) and now it seems as though the battery has lost calibration or something. Have not done a hard reset yet -- should I go ahead and try that too?
Thoughts/help much appreciated. This is very worrisome!
satishev said:
Another weird thing we're just noticing is that when we lock the phone by pressing the power button, the screen goes off and comes back on immediately. We have to press the power button a second time for it to actually switch off the display.
Click to expand...
Click to collapse
Sounds like it has a glitch in the software. Try wiping everything. Go into settings, unmount the USB memory, erase the USB memory, then do a factory reset. That will reload the firmware back into active memory for the phone and wipe anything out of the USB memory that might be causing this issue. I usually do a factory reset with a new phone after I play with it for a while anyway, and it doesn't hurt the phone at all. You simply lose your texts, contacts, photos, etc. Just copy or backup anything you need to keep and wipe it clean.
If that doesn't fix it, then you need to get it replaced.
Alternatively, could anyone point me to how to recalibrate the battery on the Nexus S?
Click to expand...
Click to collapse
Once you do a factory reset, turn off the phone and fully charge it using the supplied AC charger (don't use the computer port to charge), unplug it and wait a minute then re-connect the charger again for another hour, unplug it, turn on the phone and start using it.
Let us know if the reset fixes the issue.
I was hoping to get away without a factory reset, but I guess we have no choice. Will give it a shot later today, and let you know how it goes. Thanks.
satishev said:
I was hoping to get away without a factory reset, but I guess we have no choice. Will give it a shot later today, and let you know how it goes. Thanks.
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Click to collapse
Well a factory reset is a lot easier and faster than a return/exchange and accomplishes the same thing.
A new symptom has just surfaced -- right now, when my wife tries to lock the phone, it locks the screen but won't switch off the display. No matter how many times the phone is restarted, or the lock button is pressed, the display never actually goes off (timeout has been varied from 15 secs to 1 minute, to no avail). Phone was completely charged as of today morning, so its not popping any low battery warnings.. just not switching off display.
It definitely seems like a battery/software glitch of some kind. We've not done the factory reset yet (she's at work, and this just started happening). Just thought I'd keep the thread updated.
I went ahead and factory reset the phone, as well as manually installed the 2.3.3 update. Figured between the system reset and the update, something should get fixed
Restoring settings was relatively painless (love how everything just gets set up the way it was due to backing up everything with Google). We have the phone charging now (overnight), will update again tomorrow morning once its full charged and my wife is using it as normal.
Fixed?
Hey @satishev
I have the exact same problem, did yours get fixed?
thanks
Hey crobbie, sorry I forgot to update the thread.
After factory reset and update to 2.3.3, the phone has been working normally (so far). All issues related to battery/display are gone! Looks like it was some kind of software glitch that was causing it to read battery state incorrectly (Another symptom I had noticed was that on alarm/dock mode it would keep flashing a charging icon, despite no charger being connected). Initially after reset, the battery usage was acting wonky, but that worked itself out and everything is showing what I expect.
If interested, a blog post summarizing process/ZIPs for all updates to date can be found here.
Thanks, bfksc for all your help
My phone will randomly turn off out of nowhere. Earlier today I had 17% battery and it just turned off instantly. I turned it back on and had 87% battery. About 10 minutes later it instintly turned off again and when I turned it on I had 25% battery. It's getting really annoying. I never had this problem before, nor have I ever dropped it.
Is there something wrong with the pins on the back of the case or something?
Thanks in advanced for the replys.
Hypercore said:
My phone will randomly turn off out of nowhere. Earlier today I had 17% battery and it just turned off instantly. I turned it back on and had 87% battery. About 10 minutes later it instintly turned off again and when I turned it on I had 25% battery. It's getting really annoying. I never had this problem before, nor have I ever dropped it.
Is there something wrong with the pins on the back of the case or something?
Thanks in advanced for the replys.
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Click to collapse
Hi,
A little information is always useful when seeking help.
ROM,
Radio,
Kernel,
Mods,
Themes,
I have the same issue, my phone turn power off randomly, sometimes on high percentage of battery and sometime on low level, some days it works fine and some days it happen 5 or 6 per day , the weather so clod now so i'm sure it's heating
my phone info:
Android Version: 2.3.4
Kernal Version: 2.6.35.14
Rom: Android Revolution HD™ 3.6.8 XE | 4.1.8 Sense 3.5
Any Help will be appreciated
Thanks
tantan911 said:
I have the same issue, my phone turn power off randomly, sometimes on high percentage of battery and sometime on low level, some days it works fine and some days it happen 5 or 6 per day , the weather so clod now so i'm sure it's heating
my phone info:
Android Version: 2.3.4
Kernal Version: 2.6.35.14
Rom: Android Revolution HD™ 3.6.8 XE | 4.1.8 Sense 3.5
Any Help will be appreciated
Thanks
Click to expand...
Click to collapse
nvm................
i had this same issue, for me it helped to move all my apps back to my SD card and reformat my sd card. Since then it happend once again and that was after i dropped my phone and my sd card unmouted. but besides that occasion havent had it for about a three week now.
might be related to moving apps to sd card, not sure do if this actually started the problems for me.
I m on stock ROM and i live in europe
I've got the same problem since about a week, phone randomly turning off. Though never when i'm using it, alsways when the phone is in standby mode, including the strange battery level jumps. I thought it was an app so i did a hard reset, but the turning off remained. I switched from Sense to Launcherpro, still no change.
My phone runs on stock rom, 2.3.4, Sense 3.0, Kernel 2.6.35.13
This weekend i'll backup my SD-card and reformat it, if this helps i'll let you know.
Try a new battery
My battery's only 6 months old!?
Noppe said:
My battery's only 6 months old!?
Click to expand...
Click to collapse
Mine had 2 months
Mains said:
Mine had 2 months
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Click to collapse
Been there, done that; problem still exists... I have tried a new battery new software (factory reset and hard reset in the repair centre), boardsap, other simcard, other sd card... The problem still is there, I am trying to get a new phone. The problem is the phone ... My question is is this only a normal sensation problem or is this also a problem on the Sensation XE?
My phone is starting to show the same symtons again. Overnight it also has shut down. So i guess the sd format did not get rid of the problem. But on my phone it definitively made it less frequent. As before the format i had it 5 times a day and now i have it once a 2 days. Probably will get worse overtime as the last time i had it.
snah65 said:
Been there, done that; problem still exists... I have tried a new battery new software (factory reset and hard reset in the repair centre), boardsap, other simcard, other sd card... The problem still is there, I am trying to get a new phone. The problem is the phone ... My question is is this only a normal sensation problem or is this also a problem on the Sensation XE?
Click to expand...
Click to collapse
Let me know if u succeed, i contacted HTC today and they told me to factory reset my phone. Not looking forward to that, do. Might do it next week.
forgot to ask, did HTC give u those out of warranty our did u buy them yourself?
Let me ask you a question. Have any of you polished your covers to chrome? I have had the same issue of my phone turning off in my holster, but only when I have my polished case on it. When I put my spare one that has not been touched, the phone works flawlessly. Not sure if there is some weird static buildup that is shorting the phone. Also, to get it to turn back on, I have to pull the battery first.
I had the same problem on my Sensation, turning off randomly (not reboot). And the battery would display wrong reading once it is back on. Initially I thought this was due to bad rooting or a custom ROM issue, I restored back to stock and right there on the language selection screen on first start and without the SD card, it went off. That made me sure it was a problem something else. I thought then it would be due to bad charges in the battery, used different charger to charge, didn't work, then I replaced the battery, somehow the problem stopped and when I insert back my old battery the problem still didn't come back. I don't have an explanation to this behavior. It works fine now.
That sounds weird, I didn't polish my back to chrome... And I also do not need to pull my battery to turn it back on. A few times I had that it turned of and it would directly turn of again after it was restarted (home screen loaded). The only way to get out of that was to hook it up to the charger.
Sent from my HTC Sensation Z710e using XDA App
It's really odd. I can't even use the phone any more.
When I turn it on, as long as the screen stays on it will not turn off.
Once I lock it and put it in my pocket, about 40 seconds later it shuts off. This isn't just powering down, it just instantaneously shuts down. I also can't turn the device back on no matter how many times I press power, I have to physically pull the battery and put it back in to turn it on.
One more thing to add: My girlfriend smacked my phone out of my hand once accidentally and the case doesn't click in. It stays in place but if you hold the case and attempt to take it off it falls off. I'm thinking it could possibly be a problem regarding the pins, but from what I know the pins only control the screen.
Edit: One last thing, when it's connected to my computer and being charged it never shuts down.
Read
I had this same problem two days ago. Left work and my phone just shut off while in my pocket. I was running sense-o-maniac Desense 3.5. It continued this behavior for the next day. Also my battery was showing random charge percentages. There were two issues"
1. I was had used the battery calibrator app from the market to erase my bat stats - problem - it kept erasing my battery stats.
2. I was using set CPU and after reading many dev forums about such issues, I realized that setting the idle below 384 mhz, it causes the phone to random reboot.
Once I conducted a complete wipe and flashed MIUI I was good. no issues.
My Suggestion: Try a complete wipe, then Android Rev HD wipe, then reflash, Wipe cache, Davlick Cache, Fix permissions, then reboot. Drain the battery, then recharge to 100% and wipe bat stats
TMO US Sensation 4g
Baseband:10.56.9035.00P_10.14.9035.01_m
Kernal: 2.6.35.14-Bricked-v1.5-ondmnd-1536-192.show-p1984
ROM: Sexy MIUI 1.12.9.01
2nd factory reset and reformatting the microSD did not solve my problem...
@anari101: I'm a big fan of custom roms, but currently my sensation's still running a stock rom. I'd rather not void the guarantee at the moment by flashing it as the phone isn't functioning properly. If i can't fix this problem without flashing a custom rom, i can return it to HTC and hope for a repair or a new device/battery...
Anybody got any other ideas?
i also dont want to root a phone that might have problems.
I did not do any factory reset yet, but the problem is comming back now i have once a day it just shuts down. The last time when i picked it up and pressed the power butten the screen was white for a split second. However if i look at my history of battery monitor widget it stopped recording an houre earlier. clueless to why this happens.
If your phone is rooted, I agree with anari - use current widget and battery calibration to re-calibrate your battery. Let phone charge all the way and then some like another 2 hours. Use battery calibration to get rid of batterystats.bin. Let battery completely drain (Hopefully it doesnt shut off in the process). Definitely seems like something is wrong with your ROM's battery settings.
If you dont have your phone rooted. Have you received any updates lately? If a factory reset didnt help - go to your local Tmobile and just have them ship you a new phone. Not worth dealing with the issue and they can get you a new phone within a couple days.
EDIT: If you have NOT factory reset your phone. You can try to copy all data off your SD card, reformat it. Insert it, let the phone recognize and set it up then add everything back on. If that doesn't work, factory reset (after using Astro to backup all apps). If THAT doesnt work, go get a new phone.
I am having this same problem. Mine always happens when I take my phone out of my pocket after it's been sitting for a while. It also seems that my battery is always around 30-40 percent. It will unlock then just turn off. I turn it back on and after about 30 seconds it turns back off. The only way I can get it to stay on is plugging it in to the charger for a couple of minutes after turning it on and it won't do it again for a while. I don't know what it is but I'm thinking battery or SD card.
Hey all, I just got through with this hurricane sandy business and now I find my phone not working at all. First off I'd like to say that there is no water damage to this phone and it is NOT rooted. The problem is that it just won't turn on at all, and won't charge when I try to charge the device. The day before I charged the phone and it worked fine. I can provide more details if needed but I need to find a solution to this.
Did it run down on battery completely before it did this? You might need to charge it for a bit before it turns on. Also, see if you can get your hands on a spare battery to see if it's the battery's problem. I would also try removing the battery and putting it back just to make sure it wasn't jostled loose.
bananagranola said:
Did it run down on battery completely before it did this? You might need to charge it for a bit before it turns on. Also, see if you can get your hands on a spare battery to see if it's the battery's problem. I would also try removing the battery and putting it back just to make sure it wasn't jostled loose.
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Click to collapse
Two days ago I completely let the battery drain on its own because it was draining faster than usual and I was using it very minimally due to the lack of phone signal during the power outage. And yesterday I charged it until it was 100% in the morning and at night I charged it again until 100%. Before I went to bed, I turned off my phone and it was 90% and when I turned it on in the morning it was at 77% (which I thought was weird since the phone was not even on). Now the phone will not work at all. I took the battery out and everything. I even tried turning the phone on while trying to charge it (but it would not charge). The only feedback I got was that it vibrated when I tried turning it on this afternoon and after that was nothing. (it would either get stuck at the AT&T bootup part or I would get no display at all)
mpvsuperstar said:
Two days ago I completely let the battery drain on its own because it was draining faster than usual and I was using it very minimally due to the lack of phone signal during the power outage. And yesterday I charged it until it was 100% in the morning and at night I charged it again until 100%. Before I went to bed, I turned off my phone and it was 90% and when I turned it on in the morning it was at 77% (which I thought was weird since the phone was not even on). Now the phone will not work at all. I took the battery out and everything. I even tried turning the phone on while trying to charge it (but it would not charge). The only feedback I got was that it vibrated when I tried turning it on this afternoon and after that was nothing. (it would either get stuck at the AT&T bootup part or I would get no display at all)
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Click to collapse
And nothing happened to it in between at all? That's very odd. The only thing I can think of to try is another battery.
Please post all questions in the Q & A section. Thanks! Thread moved.
Sent from my Galaxy Nexus using Tapatalk 2
bananagranola said:
And nothing happened to it in between at all? That's very odd. The only thing I can think of to try is another battery.
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Click to collapse
Nothing I can think of. It was fully charged by 9PM the other night and shut off before I went to bed. Next morning the batter is nearly halfway drained for no apparent reason. I think I will get another battery to test.
Also I let the battery sit out of the phone for a few days now and the phone still does not work.
Niavaran
mpvsuperstar said:
Nothing I can think of. It was fully charged by 9PM the other night and shut off before I went to bed. Next morning the batter is nearly halfway drained for no apparent reason. I think I will get another battery to test.
Also I let the battery sit out of the phone for a few days now and the phone still does not work.
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Click to collapse
***
Get a hold of a charged battery, then after 1 hour with no battery in the device, replace the battery remove the SD-Card and the SIM-Card, replace all covers. Reboot your PC and go to firewall tab in the control panel and turn of your firewalls, then reboot your PC, then using USB data cable not a charging cable.. with your device being OFF conect to a USB connection in the back of your PC, if it's a laptop use the one next to the intranet connection. Then wait about 1min. If nothing happwned, hold the volume down button then press and release the power button. if nothing happened, hold the volume up then press and release the power button. If nothing happened do the samething this time by holding both up and down volume buttons. If nothing happened with your device connected to the PC go to MY Computer tab right click on C>Properties then go to tools click on check disc tab check mark both options then restart your PC. Before windows tour OS starts, your PC will go through a self check. let it do its thing. it takes a couple of hours. then after its down check to see if it has seen your device. if not then do procedures above once again. GOOD LUCK.
PHP:
Okay so I finally got it to turn on but in order to charge it, the phone must be turned off for some reason. Also, the touch screen is not working, even after I did a hard reset and erased all my data. I'm not sure if it is a hardware issue or a software issue because the display is working fine.
lobig
mpvsuperstar said:
Okay so I finally got it to turn on but in order to charge it, the phone must be turned off for some reason. Also, the touch screen is not working, even after I did a hard reset and erased all my data. I'm not sure if it is a hardware issue or a software issue because the display is working fine.
Click to expand...
Click to collapse
That same thing happened to a friend of mine. She took it to a technician tho and they sorted it out for her.
Hello every one, this just my first post here, but I have been follow the forum very very close since some days ago thanks to Mustaavalkosta and his new CyanogenMod Rom here:http://forum.xda-developers.com/showthread.php?t=2533007&page=283.
I am having a similar problem with my HTC Inspire, here is my story. I bought it like it a year ago, the first thing I do was to rooted with AAHK and install CyanoyenMod cm-7-20130301-NIGHTLY-ace. Everything works just fine till a couple of months ago. One night I just leave my Inspire and go to sleep, the next morning I wasn't able to turn on, not charging, not turn on. Was not the battery because my brother has another Inspire and I check with his battery. I just leave the phone without the battery and Sim and SD for a day and them come back again, but at next day the same occurs. I try all that time, vol down+power. voldown+volup, every convination but nothing works. So I decide to dissensambly my phone... in the process I broke the ribbon flex cable http://www.ebay.com/itm/OEM-HTC-Desire-HD-Inspire-4G-Camera-Socket-Keypad-Membrane-PBC-Ribbon-Flex-Cable-/320925341841?pt=US_Cell_Phone_Replacement_Parts_Tools&hash=item4ab8a41891 The phone was in parts on my table like a month till I was able to buy and recieve the ribbon (I live in Colombia). Finally the ribbon arrives 3 days ago, so I assembled the phone again and...magic! the phone turns on. My next step was install the Mustaavalkosta Rom that I mentioned before.... but, yesterday, my phone was dead again. So a try all steps again, put out the battery, Sim and Sd... and again try all the combinations of buttons, but nothing works... So I do it again: dissensably again my phone: Only disconnecting the display doesn't works... I have to disconect the display and the ribbon cable, assembled again and just turn on again.... Now I am waiting for the next black out...
I know is a weird behavior, but may be some one can point me in some direction to fix it.. I am not a developer or anything like that, but I like to investigate and solve problems... any help will be wonderful.
Cheers!
PD: I dont have any apps installed, just trying the Rom as it is.
PD: The next time it happens I will try the niavaran advises.
Alright everyone, I need your guys' help. Let me explain my situation. My Blu Pure XL was fine for 3 months. One day I was in a phone call and my phone was charging using the original charger. Then suddenly the person on the other line started freezing and the phone froze, then cut out completely. Then would not turn on, then one day I tried charging it. And it turned on! Then I left it charging overnight (turned off) then to my disappointment it wouldnt turn on. And it never turned on again. And now I really need a phone. Could anyone help me. Thanks!
This has happened too me to. Your best bet would be to first clear cache or wipe your phone entirely. If that doesn't work you should get in contact with BLU so they could send you another phone that works. You could also take it to a repair shop so they can switch out your battery, or you could do it yourself.
Hi thanks for replying, how would i go about wiping the data or clearing the cache if it wont boot up, thanks.
Tf2gamer28 said:
Hi thanks for replying, how would i go about wiping the data or clearing the cache if it wont boot up, thanks.
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You don't need to boot up entirely to clear those. Look at guide to root/unroot and there is part in which you're flashing custom recovery. From there you can wipe those. Maybe stock recovery also allows to do that but I don't know.
Well ive tried that but the phone wont turn on meaning the screen wont turn on and my computer wont detect it
How do you remove the battery? Does the cable just pull out and the battery come up?
TJ Green said:
How do you remove the battery? Does the cable just pull out and the battery come up?
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no thats not how it works. its a non removable battery
Any battery can be removed just depends on how far you have to go into tearing the phone down. If anyone knows how to remove the battery plug/wires I'd appreciate it.
Hello, I am using galaxy S3 stock rom and my phone keeps shutting down/rebooting when I am using it. Sometimes I let it charge and 20 minutes later it turns off and I have to try many times to boot it. Many times I let my phone on airplane mode at night at 53% battery and It drains completely. I tried other batteries but still the same thing. Did anyone ever experience this?
Thanks
spiritblastt said:
Hello, I am using galaxy S3 stock rom and my phone keeps shutting down/rebooting when I am using it. Sometimes I let it charge and 20 minutes later it turns off and I have to try many times to boot it. Many times I let my phone on airplane mode at night at 53% battery and It drains completely. I tried other batteries but still the same thing. Did anyone ever experience this?
Thanks
Click to expand...
Click to collapse
looked here? http://forum.xda-developers.com/galaxy-s3
Sent from my KFFOWI using Tapatalk
If you're sure it's not a battery problem, and you've run a battery calibration after backup, factory reset, and restore, just to be completely positive, you might want to see if it is a power button issue. The internals of the button get stuck every so often, and I found that when it was usable, I still got huge battery drain, and sometimes turning off and on by itself. There was a place near me that fixed the button on my S4 mini for $15, worked just like new.
I found that the phone was losing battery when when turned off, try leaving it off overnight and if it drains, it's probably an issue with the button.
If it's just a software problem, then that won't help. What does the OS say is using the battery? Maybe check for wakelocks with a battery saving app, I'm sure someone could recommend something
Cortmarshall said:
If you're sure it's not a battery problem, and you've run a battery calibration after backup, factory reset, and restore, just to be completely positive, you might want to see if it is a power button issue. The internals of the button get stuck every so often, and I found that when it was usable, I still got huge battery drain, and sometimes turning off and on by itself. There was a place near me that fixed the button on my S4 mini for $15, worked just like new.
I found that the phone was losing battery when when turned off, try leaving it off overnight and if it drains, it's probably an issue with the button.
If it's just a software problem, then that won't help. What does the OS say is using the battery? Maybe check for wakelocks with a battery saving app, I'm sure someone could recommend something
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Click to collapse
I Just played around with the power button because there was some dust and removed the battery and tried cleaning the metal things. I tried it today and it did not shut down once, i will see how it goes.. :good:
spiritblastt said:
Hello, I am using galaxy S3 stock rom and my phone keeps shutting down/rebooting when I am using it. Sometimes I let it charge and 20 minutes later it turns off and I have to try many times to boot it. Many times I let my phone on airplane mode at night at 53% battery and It drains completely. I tried other batteries but still the same thing. Did anyone ever experience this?
Thanks
Click to expand...
Click to collapse
I had a problem which was similar to this but the phone I got is LYF Flame 7.
My phone was automatically shutting down a few minutes after the device is locked, I investigated every setting to check whether anything like auto shutting down or sleep or something was enabled , but every settings were okay but the problem continued.
When I bought this phone, I was disabled a lot of useless stock apps . I re-enabled all these apps to their default and then the problem is solved.
So you just try reverting your apps to their default,if you have tried to disabled it.
Clear its Cache and Misc
Also try a factory reset and try to boot the phone without any SIM cards and SD card.
In my knowledge , I think , the problem of your phone is software related and hardware is okay.
And keep investigating in S3 threads.