Whatsapp keeps disappearing (NXT-AL10, Nougat B575, Unlocked BL, Root) - Mate 8 Q&A, Help & Troubleshooting

Hey guys,
I would like to know if anyone here has experience such an issue before. Recently updated my ROM from KangVIP Slim B357 to Nougat B575 Stock. Bootloader is unlocked, Root Access is given and everything seems to be working smoothly.
BUT
Whatsapp keeps disappearing on me! Ive tried installing it from the Play Store and manually via ApkMirror, but no dice. Once I reboot my phone, the icon is gone, both in the app drawer and the home screen.
The issue keeps happening, no matter how many times I keep reinstalling it. Whats interesting though: When I check /Data/App, there is a separate Whatsapp folder being generated with each new install. I have already deleted all folder after manually uninstalling Whatsapp, but a fresh install after reboot still doesnt stick after the following reboot....
So, anyone seen this before? Tried googling, but no luck there either.
Thanks in advance!

jbmc83 said:
Hey guys,
I would like to know if anyone here has experience such an issue before. Recently updated my ROM from KangVIP Slim B357 to Nougat B575 Stock. Bootloader is unlocked, Root Access is given and everything seems to be working smoothly.
BUT
Whatsapp keeps disappearing on me! Ive tried installing it from the Play Store and manually via ApkMirror, but no dice. Once I reboot my phone, the icon is gone, both in the app drawer and the home screen.
The issue keeps happening, no matter how many times I keep reinstalling it. Whats interesting though: When I check /Data/App, there is a separate Whatsapp folder being generated with each new install. I have already deleted all folder after manually uninstalling Whatsapp, but a fresh install after reboot still doesnt stick after the following reboot....
So, anyone seen this before? Tried googling, but no luck there either.
Thanks in advance!
Click to expand...
Click to collapse
Notifications Issues on Nougat Android 7.0
WhatsApp Users
For all of you who have been lamenting the poor notification situation on Nougat, cried over the fact that you only see the most recent message making the whole "notification" thing completely useless, things are looking out.
In version 2.17.24 (grab it from http://www.apkmirror.com/apk/whatsapp-inc/whatsapp/whatsapp-2-17-24-release/ ), WhatsApp has properly implemented notifications on Android 7.0 and 7.1 Nougat devices.
Did I help you? A ''thanks :good:'' would be highly appreciated

thx for the reply, but Im afraid you misunderstood ^^ im not having problems with notifications of whatsapp but the app itself. it completely disappears without a trace whenever i reboot / switch off my phone! and i have already tried the latest 2.17.24 version of the apk, still the same....

jbmc83 said:
thx for the reply, but Im afraid you misunderstood ^^ im not having problems with notifications of whatsapp but the app itself. it completely disappears without a trace whenever i reboot / switch off my phone! and i have already tried the latest 2.17.24 version of the apk, still the same....
Click to expand...
Click to collapse
1- Go to Settings>Apps>WatsApp>Storage>
2- Clear Cache
3- Clear Data
4- then back and Force stop.
5- And Uninstall
6- Restart phone
7- Download 2.17.25 version (http://www.apkmirror.com/apk/whatsapp-inc/whatsapp/whatsapp-2-17-25-release/)
8- Install.
9- Did I help you? A ''thanks :good:'' would be highly appreciated

clearing cache and data was one of the first things i tried, no change though. havent tried the 2.17.25 release yet tho, so ill give that one a shot...

aaand nope, didnt work either... this is sooo weird! how can the app just disappear? wth...
Sent from my Huawei Mate 8 NXT-AL10

jbmc83 said:
aaand nope, didnt work either... this is sooo weird! how can the app just disappear? wth...
Sent from my Huawei Mate 8 NXT-AL10
Click to expand...
Click to collapse
trying move whatsapp to system > app or priv-app maybe fixing this problem,,,, but really this is strange issue.
i debrand my L29 to AL10 and to DL00 many times and don't have this problem it's normal if whatsapp not working ! but disappearing really wired
edit
maybe it's hidden are you using any other launcher?

im using nova launcher. ill check again if there are any hidden app options, but i doubt it. better to be safe than sorry though...
on my previous install (kangvip b357, al10, nova launcher) i had whatsapp installed as a system app for notifications to come through. did a backup with titanium backup, but it wouldnt restore system apps on nougat. so i just installed from the play store and then restored the data & settings through TiBu.
unfortunately, that didnt work for whatsapp, so i installed it from playstore and just copied the whatsapp folder from my previous install to restore messages and still have the media.
i have also tried converting it to a system app, both through TiBu and manually, but ive only tried system/app, not priv-app. on the previous install it was in system/app though and worked like a charm.
luckily, i only reboot my phone like once a week, so for the time being, whatsapp works as intended. just that i have to backup, reinstall and restore after every reboot...annoying!
Sent from my Huawei Mate 8 NXT-AL10

Related

Problems with Titanium Backup's "Integrate system app updates into ROM" feature.

Problems with Titanium Backup's "Integrate system app updates into ROM" feature.
I searched, but didn't find any documentation on this feature, so I did the adventurous thing and tried it out. It's supposed to replace the system apps in the ROM with the updated apk, therefore saving space in the system memory. But after the batch finished, all of the updated apps were completely gone...the originals AND the updates were deleted. Since there isn't a way to "undo" this function, I had to reflash the ROM. Does anyone know more about this option? Does it work with any ROM?
Sent from my Evo with the xda app
deafcon5 said:
I searched, but didn't find any documentation on this feature, so I did the adventurous thing and tried it out. It's supposed to replace the system apps in the ROM with the updated apk, therefore saving space in the system memory. But after the batch finished, all of the updated apps were completely gone...the originals AND the updates were deleted. Since there isn't a way to "undo" this function, I had to reflash the ROM. Does anyone know more about this option? Does it work with any ROM?
Sent from my Evo with the xda app
Click to expand...
Click to collapse
If your rooted you can replace them yourself.
deafcon5 said:
I searched, but didn't find any documentation on this feature, so I did the adventurous thing and tried it out. It's supposed to replace the system apps in the ROM with the updated apk, therefore saving space in the system memory. But after the batch finished, all of the updated apps were completely gone...the originals AND the updates were deleted. Since there isn't a way to "undo" this function, I had to reflash the ROM. Does anyone know more about this option? Does it work with any ROM?
Sent from my Evo with the xda app
Click to expand...
Click to collapse
I faced the same probs. But here is a few tips to get back your app:
1. Use titanium backup, run Batch, uninstall those apps that you have moved to ROM (which already highlighted in Red)
2. Find install apks for those apps in Google, reinstall it
3. Reboot your device
4. All app icons have back
Have fun, mate!!
winbytrick said:
I faced the same probs. But here is a few tips to get back your app:
1. Use titanium backup, run Batch, uninstall those apps that you have moved to ROM (which already highlighted in Red)
2. Find install apks for those apps in Google, reinstall it
3. Reboot your device
4. All app icons have back
Have fun, mate!!
Click to expand...
Click to collapse
I had the same problem; with the Android Market app disappeared. I have tried to re-install it the way you suggest, but the app stops working when I start any download from the market. Even reset the phone to factory settings, but I have the same problem. Any clue?
Thanks!!!
I just did a hot restart and it was fine for me.
Sent from my PC36100 using XDA on Fresh 4.3.3
deafcon5 said:
I searched, but didn't find any documentation on this feature, so I did the adventurous thing and tried it out. It's supposed to replace the system apps in the ROM with the updated apk, therefore saving space in the system memory. But after the batch finished, all of the updated apps were completely gone...the originals AND the updates were deleted. Since there isn't a way to "undo" this function, I had to reflash the ROM. Does anyone know more about this option? Does it work with any ROM?
Sent from my Evo with the xda app
Click to expand...
Click to collapse
I was having a similar problem with my Galaxy Note on ICS 4.04.
Whenever I tried to integrate the Play Store it would delete both the update and the old app and I would have to reinstall the APK.
I also noticed recently that a few other updates that appeared to be integrated successfully reappeared in the list of available updates to integrate, like they reverted to user apps after a reboot?
What finally fixed it for me was selecting the option in Titanium Backup Pro *Menu; Preferences; Advanced Settings; Check the box "Auto-integrate sys Dalvik into"
I then did a backup of my launcher app, long pressed on the backup and selected "Convert to System App", then single pressed on the app backup, selected restore then selected app data only"
It prompted me to reboot, after reboot when I checked the"batch, integrate updates into system ROM" all the apps which I was having problems with had disappeared from the list, and appear to be integrated now.
I don't know if it was the reboot or enabling the option in Titanium Backup, but something changed.
I have some problems also
I used Titanium mainly to integrate the updates into rom in my previous htc sensation and in my galaxy s3 and it worked fine with them. Now it does not work properly with my galaxy s4. After the integration some apps crash, Chrome, Dropbox. Some of them only delete the update and leave the old one in rom. If I go to google play the update is there to be installed again or some apps just prompt for the update when opened. I sent an email to the developer but I have not response. I have used it successfully in my previous phones but it is not working in this one. Any help is appreciated.
rdefranx said:
I used Titanium mainly to integrate the updates into rom in my previous htc sensation and in my galaxy s3 and it worked fine with them. Now it does not work properly with my galaxy s4. After the integration some apps crash, Chrome, Dropbox. Some of them only delete the update and leave the old one in rom. If I go to google play the update is there to be installed again or some apps just prompt for the update when opened. I sent an email to the developer but I have not response. I have used it successfully in my previous phones but it is not working in this one. Any help is appreciated.
Click to expand...
Click to collapse
Yep, I'm having this exact problem. First the apps didn't show up, so I performed a hot restart. They're all back now, but Dropbox, Chrome, G+ and others that were integrated are all crashing now.
I imagine it's mostly to so with new security features with the S4. If you're using an S4 please stay away from this feature until it's officially recognised as an issue by the TitaniumBackup developer. I'll reflash PDA shortly and report back if that resolves the problem.
chrisfu said:
Yep, I'm having this exact problem. First the apps didn't show up, so I performed a hot restart. They're all back now, but Dropbox, Chrome, G+ and others that were integrated are all crashing now.
I imagine it's mostly to so with new security features with the S4. If you're using an S4 please stay away from this feature until it's officially recognised as an issue by the TitaniumBackup developer. I'll reflash PDA shortly and report back if that resolves the problem.
Click to expand...
Click to collapse
I did reflash the phone with the stock firmware and everithing is good. I have tried some apps but it did not work. I just leave them there until titanium backup is updated. This is the most used feature for me and now is not working.
rdefranx said:
I used Titanium mainly to integrate the updates into rom in my previous htc sensation and in my galaxy s3 and it worked fine with them. Now it does not work properly with my galaxy s4. After the integration some apps crash, Chrome, Dropbox. Some of them only delete the update and leave the old one in rom. If I go to google play the update is there to be installed again or some apps just prompt for the update when opened. I sent an email to the developer but I have not response. I have used it successfully in my previous phones but it is not working in this one. Any help is appreciated.
Click to expand...
Click to collapse
Titanium Backup's update this week supposedly fixed integrating on Android 4.2. Who's up to try it out?
M3wThr33 said:
Titanium Backup's update this week supposedly fixed integrating on Android 4.2. Who's up to try it out?
Click to expand...
Click to collapse
I will try one of the apps that did not work for me, when I get home. I already updated it today. Thanks
rdefranx said:
I will try one of the apps that did not work for me, when I get home. I already updated it today. Thanks
Click to expand...
Click to collapse
It's been a week. Tried it yet?
M3wThr33 said:
It's been a week. Tried it yet?
Click to expand...
Click to collapse
Sorry, I have been busy to come back. Well, some work, others no. Chrome did not work but I did google Maps, google play, and several other updates. I did not mess with ChatOn since if something goes wrong it could break S voice and S translator. I just did now Google music and Flipboard. Usually I have to reboot in order to have the shortcut in the apps or to fix the name of them. For example, after integrate flipboard is in the drawer with the name and no icon, it launched fine, google music was fine and worked fine. After reboot the icon came back. The only problem is that if does not work then I have to convert the system app to user in order to make it work. Yesterday I converted the jelly bean photosphere camera to system and it was converted but did not work. It force close, then I tried to converted to user app and it took a long time and just was frozen there. I stopped TB but the camera disapear from the drawer, since rebooting fix the icon or name problem, I did it. My phone did not pass the samsung galaxy logo on boot. It was just a black screen after the logo and pressing the power button did not power on or off when I pressed, only when I released. Lucky me that I did a NAND backup before this process and still I could access download mode and the CWM which I used to restore my phone with the backup in my external card. After everything was as before I started. Now I will be more careful when I do this doing a backup before starting.
Samsung Link update integration did not work, force close. Samsung Hub worked but when press the back button to close then force close. Group play seems to work since it opens and go to the start page and no problem when I press the back button.
Still having same problem
Several programs quit working after converting apps to rom. I couldn't get them to work and finally put the locked rom back in, then unlocked it again. I have a verizon galaxy s4 me7 sch-I545 and the update didn't help here.
i want to know if i do this method, does the phone memory will get smaller if i do this again if the system apps getting new update?
hey there,
i have to grab out this thread because i have problems too. almost every app i integrate into system rom force closes, when i try to start it.
even chmod a+x didn't make it better (but the other apps in /system/app are not executable, so this had no sense).
i'm using the latest cm11 nightly for the motorola photon q. is there a known solution?
I have the same issue with this function as rdefranx.
After the integrate process, all updates are fine and i have the old versions again which i have to update. Repeated the process with single apps with showing same results again.
I also sent an so to the developer, but that's a shame: You never ever get an answer if you have a problem with titanium backup.
The app is good and helped me a lot. But shame on the non existing support. Really disappointing and unprofessional. Oh yes: i paid for the app. Thank you.
Hi, I just quit using his feature. I don't know if will work with my note 3 because I don't want to have problems. I will be subscribing to this thread in case a solution is found.
Also happened to me 4 days ago using a Moto X. Except for me it also deleted the Google keyboard & play store among others.
So I was left with no keyboard to type with and no play store to download from. After a factory rest it meant that by having no keyboard I couldn't even type anything on my phone to create a google account to restore the aps & Keyboard with. I had to reflash the whole rom again, and will stay clear of integrating the apks. I did this 4 days ago, so i'm not sure if titanium has updated since then.
Same problem with me. LG G2 Mini Official KK4.4.2 rooted, after Integrating system apps in ROM almost all of them crashing. Don't think that has to do with titanium, but with the android version. I used tha feature on my old LG P350 (stock rom+cm) and worked perfectly. But now in kitkat is messing up. Btw i'm using the latest version of titanium pro

[Q] Whtsapp stopped working and now throwing unknown errors

Hi everyone,
I have been using my nexus 5 since 4-5 days now and everything was working fine till last night when whatsapp started giving me errors (unfortunately app has been closed). I uninstalled whatsapp and when I am trying to re install it, its now giving me error "unknown error code on application install -24"
I have tried installing via apk, playstore's website, cleared the cache and data of playstore app, rebooted phone but nothing works.
I am hesitant to root my nexus 5 as there is no official recovery available and people are having issues when rooting the device and I cannot afford to have an unstable phone. Hard reset is an option but I would like to avoid it if possible. I have read that if I delete the related whatsapp folder from data/data folder somehow then it will fix the issue. Is there any way I could access and delete that folder without being rooted or if someone has any other solution to my problem.
Any help is much appreciated
Kamran9558 said:
Hi everyone,
I have been using my nexus 5 since 4-5 days now and everything was working fine till last night when whatsapp started giving me errors (unfortunately app has been closed). I uninstalled whatsapp and when I am trying to re install it, its now giving me error "unknown error code on application install -24"
I have tried installing via apk, playstore's website, cleared the cache and data of playstore app, rebooted phone but nothing works.
I am hesitant to root my nexus 5 as there is no official recovery available and people are having issues when rooting the device and I cannot afford to have an unstable phone. Hard reset is an option but I would like to avoid it if possible. I have read that if I delete the related whatsapp folder from data/data folder somehow then it will fix the issue. Is there any way I could access and delete that folder without being rooted or if someone has any other solution to my problem.
Any help is much appreciated
Click to expand...
Click to collapse
Same thing happened to me, Did you enable ART? Because that's what caused my errors (force closing). After switching back to Dalvik and trying to re-install, i was getting -24 error on the play store. I rebooted a few times and left it for a few hours. Tried again and it worked.
Whatsapp is i believe in-compatible with ART.
ronilzizou said:
Same thing happened to me, Did you enable ART? Because that's what caused my errors (force closing). After switching back to Dalvik and trying to re-install, i was getting -24 error on the play store. I rebooted a few times and left it for a few hours. Tried again and it worked.
Whatsapp is i believe in-compatible with ART.
Click to expand...
Click to collapse
Yes, I switched to ART . I went back to Dalvik and tried installing it but it still didnt work
Kamran9558 said:
Yes, I switched to ART . I went back to Dalvik and tried installing it but it still didnt work
Click to expand...
Click to collapse
Okay, As for as i know, it did fix itself when i rebooted a few times and after a while it just worked.
Things i also tried that might have helped. Clear cache for the playstore which you tried. i would do this again after you switched back to Dalvik. and make sure whatsapp is uninstalled before switching to Dalvik. Once you switch back and have cleared cache from the playstore, try to re-install Whatsapp.
As for the backup, on your phone is a whatsapp folder that has a backup of your messages and photos etc. When you re-install whatsapp it'll pick that up and restore your stuff. There is no need to delete that folder.
I Hope that fixes it for you.
ronilzizou said:
Okay, As for as i know, it did fix itself when i rebooted a few times and after a while it just worked.
Things i also tried that might have helped. Clear cache for the playstore which you tried. i would do this again after you switched back to Dalvik. and make sure whatsapp is uninstalled before switching to Dalvik. Once you switch back and have cleared cache from the playstore, try to re-install Whatsapp.
As for the backup, on your phone is a whatsapp folder that has a backup of your messages and photos etc. When you re-install whatsapp it'll pick that up and restore your stuff. There is no need to delete that folder.
I Hope that fixes it for you.
Click to expand...
Click to collapse
Ok, Here is what I did.
After switching back to Dalvik I rebooted the phone couple of times, Cleared the data and cache of playstore app then tried downloading again but still the same error
Kamran9558 said:
Ok, Here is what I did.
After switching back to Dalvik I rebooted the phone couple of times, Cleared the data and cache of playstore app then tried downloading again but still the same error
Click to expand...
Click to collapse
Right so far thats what i did, and thats exactly what happened to me. I just left it for a few hours and tried again it worked. Just give it a few hours and re-try / reboot and re-try.
It didnt work. I had to factory reset my phone eventually and wasted my evening doing all the restores, I wish Android had a seamless backup system something like that of Apple's. Helium/Titanium/mybackup, all of them have some kind of flaws
Kamran9558 said:
It didnt work. I had to factory reset my phone eventually and wasted my evening doing all the restores, I wish Android had a seamless backup system something like that of Apple's. Helium/Titanium/mybackup, all of them have some kind of flaws
Click to expand...
Click to collapse
Than you are not using TB or Helium as you should bro, app and data restoring always worked perfectly for me
gee2012 said:
Than you are not using TB or Helium as you should bro, app and data restoring always worked perfectly for me
Click to expand...
Click to collapse
I am not rooted at the moment so TB wasnt really an option. Helium works fine only for apps and their data but I am looking for something that can restore my phone exactly how it was before the reset including home screens, settings etc without being rooted.
Kamran9558 said:
I am not rooted at the moment so TB wasnt really an option. Helium works fine only for apps and their data but I am looking for something that can restore my phone exactly how it was before the reset including home screens, settings etc without being rooted.
Click to expand...
Click to collapse
That what you are looking for would be a nandroid backup made in a custom recovery, that restores everything. But not possible without root.
Hi,
I have the same problem. Error -24 if I want to install Whatsapp from Google Play Store. Local installation after downloading the APK from Whatsapp gives also an error (app not installed).
Tried several times to delete the cache and setting of the Play Store app and the Google Framework. Followed by restarts of the phone. Until now I was NOT succesful.
As far as I read on other forums, the problem is, that in data/data/ already exists a Whatsapp-directory and therefore Whatsapp doesn't want to install. You could delete this directory, but only if you are rooted. I avoided this step until now, because it's a new phone with warranty and after rooting, all data ist wiped.
I also tried adb to delete this directory, but same effect. Because the phone is not rooted, I can't remove this directory by remote shell.
Is there no way to clean up such remains WITHOUT root?
Greets,
scuba4436

Possibility of Gmail Downgrade on Android L?

Hey guys,
I'm running Lollipop on my nexus 5 and totally hate the new Gmail app for various ui reasons. The rest of the OS I generally like. I'd like to downgrade to the previous 4.9 version of the app to get the old ui back, but just simply trying to install the apk doesn't seem to work. Since it's a system app, I was thinking about replacing the apk with root Explorer. What do you guys think? Possible to do?
Does the install fail? As with all previous versions, they've been installable.
You may just have to learn to live with it though or find an alternative app.
rootSU said:
Does the install fail? As with all previous versions, they've been installable.
You may just have to learn to live with it though or find an alternative app.
Click to expand...
Click to collapse
Yeah the install fails. I figured it out though. First what I did was freeze the original app through titanium backup, and then it allowed me to install the old version. Has been working great since. Renaming the app in the system and then trying to install the old version didn't work - it installed, but just crashed right away.
hungry4cheese said:
Yeah the install fails. I figured it out though. First what I did was freeze the original app through titanium backup, and then it allowed me to install the old version. Has been working great since. Renaming the app in the system and then trying to install the old version didn't work - it installed, but just crashed right away.
Click to expand...
Click to collapse
Oh. I didn't realise you still had the other version.
Yeah you can't have two apps the same. Its not based on package name either. So you can rename them all you want but that won't work
rootSU said:
Oh. I didn't realise you still had the other version.
Yeah you can't have two apps the same. Its not based on package name either. So you can rename them all you want but that won't work
Click to expand...
Click to collapse
Well I uninstalled all updates to the lollipop version (5.0) and then tried to rename the gmail apk in the system so the system wouldn't recognize it anymore. That removed the app and allowed me to install version 4.9, but after installing all it did was crash. I undid my changes and then tried to freeze the app in TB, which worked and allowed me to install version 4.9apk, which works great now. And then I just told the market not to update it to 5.0. I'm a fan of the older design on this app. Much more usable. The rest is okay and I like the new design.
Android likes to wait until ram is full. Then it clear ram when it needs it. This leads to lag since unlike iOS the ui is on the same thread(stupid). Also, android uses garbage collection which uses more ram unlike arc.
So, clearing processes does help but then it just builds up again.
With keyboards running at 40mb and gmail at 60mb this is only going to get worse.
There is also cache clearing that might help... But which cache doesn't lose settings? I'm also beginning to think that a lot of photos can slow things but I don't really know why since that should be static storage and nothing to do with RAM
I would really like to know how you managed to install gmail version 4.9 on lollipop... I have a oneplus one and I just got the paid version of titanium backup to try what you said worked for you - freezing gmail then installing a 4.9 APK, and while it looks like the freezing worked, when I try to install 4.9 it just says "App not installed".. no details or anything else. What else can I try?
tamale said:
I would really like to know how you managed to install gmail version 4.9 on lollipop... I have a oneplus one and I just got the paid version of titanium backup to try what you said worked for you - freezing gmail then installing a 4.9 APK, and while it looks like the freezing worked, when I try to install 4.9 it just says "App not installed".. no details or anything else. What else can I try?
Click to expand...
Click to collapse
Have you tried rebooting into recovery and wiping the dalvik cache and then trying to install and old version. I don't have a reason for an older version and right about now I don't really want to have to restore a backup if I bork it doing that
Sent from my N5
The old gmail runs on dalvik I think, whereas lollipop uses art. It won't work
Sent from my Nexus 5 using XDA Free mobile app
I got it. Just had to use the built in downloads app to open the apk, not es file explorer. For some reason that worked!
tamale said:
I got it. Just had to use the built in downloads app to open the apk, not es file explorer. For some reason that worked!
Click to expand...
Click to collapse
Congrats! Just saw this. Glad you got it to work. I've sort of given up /in to Google at this point since my note 4 is not rooted. If it was I would downgrade again. Hope others find this thread still useful.

[Q] "Unfortunately, System UI has stopped." after OTA to LRY47I

After OTA update from LRX22C to LRY47I, device reboots with:
"Android is starting... Optimizing app xx of xx." (few minutes)
"Starting apps." (few seconds) "Unfortunately, System UI has stopped. Report/OK"
Whatever is pressed, pop-up just reappears.
Clearing cache from recovery restarts app optimization, but error persists.
Basically it's unusable but everything works in the background.
If e-mail arrives, notification sound is heard. Already set alarms work. Notification LED works.
Device is without any modifications, bootloader is locked and usb debugging isn't enabled.
Is there any way to access data?
Is sideloading customized kernel with usb debugging possible with locked bootloader?
Can application for wi-fi access be pushed via google play with preconfigured options and started automagically?
Anyone tried to rescue data after factory reset with dumping disk image and doing forensics?
Any other ideas are welcome.
Btw, there is a thread on Google's Nexus support group were users reported same issue:
(as a new user I can't post direct link here so search for "Android 5.1 is Here!" on google)
From one message it looks as if they are working on this but there was no official answer yet.
Have you pressed playstore? Id a similar problem and it was a playstore system app needed to be updated. Got a message when pressed playstore
zerosum0 said:
Have you pressed playstore? Id a similar problem and it was a playstore system app needed to be updated. Got a message when pressed playstore
Click to expand...
Click to collapse
I wish it would be that simple. There isn't anything on the screen except pop-up.
Hi,
I've just updated from 5.0.1 to 5.1 (Nexus 5) and I'm having the same problem. The device won't go past a black screen with the error popping up every time.
I have tried wiping the cache twice but the problem persists. I don't want to factory reset because I haven't backed up my data in ages and I'm unable to retrieve that data via USB or whatever.
I believe the problem is caused by the launcher (stock in my case), when attempting to draw the wallpaper based on the info posted in Google's productforums by another user who had the same problem (xda won't let me post the URL since my account has too few posts).
I thought of sideloading a launcher from the recovery menu, considering that maybe it will be able to draw the wallpaper and the other stuff, but I don't know if that will work as I think.
Any ideas, please? Right now my Nexus is software bricked.
heatley said:
Hi,
I've just updated from 5.0.1 to 5.1 (Nexus 5) and I'm having the same problem. The device won't go past a black screen with the error popping up every time.
I have tried wiping the cache twice but the problem persists. I don't want to factory reset because I haven't backed up my data in ages and I'm unable to retrieve that data via USB or whatever.
I believe the problem is caused by the launcher (stock in my case), when attempting to draw the wallpaper based on the info posted in Google's productforums by another user who had the same problem (xda won't let me post the URL since my account has too few posts).
I thought of sideloading a launcher from the recovery menu, considering that maybe it will be able to draw the wallpaper and the other stuff, but I don't know if that will work as I think.
Any ideas, please? Right now my Nexus is software bricked.
Click to expand...
Click to collapse
i had the same problem. i think it was a rogue setting in an app. all fixed now.
Go to settings>apps>system ui and clear the cache and restart the phone. It worked for me
---------- Post added at 06:49 PM ---------- Previous post was at 06:45 PM ----------
fpga said:
After OTA update from LRX22C to LRY47I, device reboots with:
"Android is starting... Optimizing app xx of xx." (few minutes)
"Starting apps." (few seconds) "Unfortunately, System UI has stopped. Report/OK"
Whatever is pressed, pop-up just reappears.
Clearing cache from recovery restarts app optimization, but error persists.
Basically it's unusable but everything works in the background.
If e-mail arrives, notification sound is heard. Already set alarms work. Notification LED works.
Device is without any modifications, bootloader is locked and usb debugging isn't enabled.
Is there any way to access data?
Is sideloading customized kernel with usb debugging possible with locked bootloader?
Can application for wi-fi access be pushed via google play with preconfigured options and started automagically?
Anyone tried to rescue data after factory reset with dumping disk image and doing forensics?
Any other ideas are welcome.
Btw, there is a thread on Google's Nexus support group were users reported same issue:
(as a new user I can't post direct link here so search for "Android 5.1 is Here!" on google)
From one message it looks as if they are working on this but there was no official answer yet.
Click to expand...
Click to collapse
Go to settings>apps>system ui and clear the cache and restart the phone. It worked for me
Gekko2 said:
i had the same problem. i think it was a rogue setting in an app. all fixed now.
Click to expand...
Click to collapse
But what did you do? I can't do anything, it won't show the app drawer, it won't even let me enter the PIN for the sim card. Either I do stuff from recovery or nothing, and wiping the cache didn't solve it.
heatley said:
But what did you do? I can't do anything, it won't show the app drawer, it won't even let me enter the PIN for the sim card. Either I do stuff from recovery or nothing, and wiping the cache didn't solve it.
Click to expand...
Click to collapse
i was getting the same error loop and i was trapped in the loop with no way out.
here's what i did -
1. wiped cache partition, NO factory wipe - did this 2X - problem persisted.
2. hard reset device wipe back to factory state, then synced Google data, and reinstalled all apps and load all app settings backup files - problem persisted.
3. hard reset device wipe back to factory state, then synced Google data, and reinstalled all apps. this time i did not load my app settings backup files (Nova Launcher Prime, Fancy Widgets Unlocker, Calendar Status Pro, eWeather HD, Deliveries Package Tracker) on the hunch that perhaps there was an incompatible conflicting setting with 5.1 UI and one of the old app settings backups. AND i seemed to remember that the problem started as soon as i loaded the Calendar Status Pro backup settings file. i loaded all of the backup app settings files except for that one and had no problems. then i deleted that old backup file and started fresh with Calendar Status Pro and i've had no problems since.
so my guess is that you need to do a factory wipe and then reinstall all apps fresh. there may be an old setting from an old app that's conflicting with 5.1.
this is probably not what you wanted to hear but my fix required a hard reset and then starting fresh with the culprit app. yes it's a PIA and i spent most of the afternoon and my battery life fixing this problem.
let us know what you discover.
good luck!
I had the same problem: Seems that Calendar Status Pro is causing these issues.
This seems to be a huge problem with Nexus 5 and Nexus 6 users. You can see the complaints in Google's product forum.
Google Product Forums regarding the random reboots
On Android 5.1 I have been getting random reboots. There is no way to predict when it will happen. First time I was sending a message through line and phone went to a boot loop. I thought the power button was broken/stuck. Eventually it stopped boot looping and went through optimizing apps (I think i was holding down the power button). I thought I had a bad flash so i flashed the stock android 5.1 LRY47I through fastboot using the most recent usb drivers. Also wiped the device/set to default. Worked for a while and got Google Play and Gapps errors. Again I flashed the image through fastboot, reformatted/set to default settings in recovery. The third time I was getting gapps errors again so I reflashed/reformatted image through fastboot manually and not using the flash-all.bat. It seemed to work and put in all my settings again. Again I was looking at my phone, put it down, the screen was fading for sleep mode and then it boot looped and got it working and again went to optimizing apps. It booted then 2 minutes later it happened again when swiping apps away. Then a 3rd time. Clearing the Ui seemed to temporarily stop the boot loops. I am using a N5 unlocked, stock android. I thought it was a hardware problem until I saw a large number of users having the same issue on two different devices. Is there any way to create a system log to track down this problem? Thank you for suggesting the UI cache thing, but I am assuming it will boot loop/optimize apps again soon. This seems to be a huge problem for users. I hope this will be fixed soon.
chrisinsocalif said:
This seems to be a huge problem with Nexus 5 and Nexus 6 users. You can see the complaints in Google's product forum.
Google Product Forums regarding the random reboots
On Android 5.1 I have been getting random reboots. There is no way to predict when it will happen. First time I was sending a message through line and phone went to a boot loop. I thought the power button was broken/stuck. Eventually it stopped boot looping and went through optimizing apps (I think i was holding down the power button). I thought I had a bad flash so i flashed the stock android 5.1 LRY47I through fastboot using the most recent usb drivers. Also wiped the device/set to default. Worked for a while and got Google Play and Gapps errors. Again I flashed the image through fastboot, reformatted/set to default settings in recovery. The third time I was getting gapps errors again so I reflashed/reformatted image through fastboot manually and not using the flash-all.bat. It seemed to work and put in all my settings again. Again I was looking at my phone, put it down, the screen was fading for sleep mode and then it boot looped and got it working and again went to optimizing apps. It booted then 2 minutes later it happened again when swiping apps away. Then a 3rd time. Clearing the Ui seemed to temporarily stop the boot loops. I am using a N5 unlocked, stock android. I thought it was a hardware problem until I saw a large number of users having the same issue on two different devices. Is there any way to create a system log to track down this problem? Thank you for suggesting the UI cache thing, but I am assuming it will boot loop/optimize apps again soon. This seems to be a huge problem for users. I hope this will be fixed soon.
Click to expand...
Click to collapse
i bet many problems are the result of incompatible apps/settings. mine was. try a fresh device with no apps installed and see if you get the same errors. it's easy to blame Google/Android/Lollipop but i don't think you can blame them if you install a rogue/incompatible/conflicting app or setting. Developers are not perfect and they often do not update their apps. the OS is only as stable as what you load onto it.
---------- Post added at 01:39 AM ---------- Previous post was at 01:37 AM ----------
alephh said:
I had the same problem: Seems that Calendar Status Pro is causing these issues.
Click to expand...
Click to collapse
tell me more. did you load the app backup file? how did you fix? fresh app settings?
try a fresh device with no apps installed and see if you get the same errors.
Click to expand...
Click to collapse
I did, fresh install with wipe/default and when I typed in my email address and not restoring from saved profile got a Google Play Services and Gapps error before anything was installed. The flash was through fastboot. Plus the HUGE number of users getting the reboot/optimization problem in the Google forums affecting the Nexus 5 & Nexus 6, it's definitely the software.
Gekko2 said:
i was getting the same error loop and i was trapped in the loop with no way out.
here's what i did -
1. wiped cache partition, NO factory wipe - did this 2X - problem persisted.
2. hard reset device wipe back to factory state, then synced Google data, and reinstalled all apps and load all app settings backup files - problem persisted.
3. hard reset device wipe back to factory state, then synced Google data, and reinstalled all apps. this time i did not load my app settings backup files (Nova Launcher Prime, Fancy Widgets Unlocker, Calendar Status Pro, eWeather HD, Deliveries Package Tracker) on the hunch that perhaps there was an incompatible conflicting setting with 5.1 UI and one of the old app settings backups. AND i seemed to remember that the problem started as soon as i loaded the Calendar Status Pro backup settings file. i loaded all of the backup app settings files except for that one and had no problems. then i deleted that old backup file and started fresh with Calendar Status Pro and i've had no problems since.
so my guess is that you need to do a factory wipe and then reinstall all apps fresh. there may be an old setting from an old app that's conflicting with 5.1.
this is probably not what you wanted to hear but my fix required a hard reset and then starting fresh with the culprit app. yes it's a PIA and i spent most of the afternoon and my battery life fixing this problem.
let us know what you discover.
good luck!
Click to expand...
Click to collapse
Thanks for the post. I thought the same, that some app must be causing trouble due to some misconfiguration. I've tried booting in safe mode and the problem persists. I'll try a couple things via ADB and if not I'll give up, lose all my data and wipe to factory state.
Hi All,
I'm the developer of Calendar Status
I'm not sure yet if my app is the cause for the issue but Ill happy to assist with whatever I can.
I tried to look for LRY47I but couldn't find anything .. (I did find LMY471 but not LRY471, is it typo?)
Did anyone install fresh copy (Downloaded from Play Store) and get systemui crash ?
Does anyone who restored a backup file and got this crash still have the backup file ? (can be found under sd-card/calendarstatus/preferencesBackup.xml the other files aren't relevant)
In case it's relevant, I didn't/don't have Calendar Status installed in my device yet I suffer from the System UI error.
heatley said:
In case it's relevant, I didn't/don't have Calendar Status installed in my device yet I suffer from the System UI error.
Click to expand...
Click to collapse
Well
I know it isn't "Calendar Status bug", it is definitely an Android bug which is triggered by one of the configurations in Calendar Status (and in some other apps too)
---------- Post added at 06:32 PM ---------- Previous post was at 06:22 PM ----------
I suspect this to be due to 'transparent icon'.
Is anyone who experienced the crash can confirm he had an application (any application) with transparent icon ? (transparent isn't like 'no icon', it looks like an empty spot on the status bar)
I know from one of the backup files which were sent to me it is the case, and might be why the app crashed after restore (the default is white icon while the backup file has transparent icon selected)
SagiLo said:
Well
I know it isn't "Calendar Status bug", it is definitely an Android bug which is triggered by one of the configurations in Calendar Status (and in some other apps too)
---------- Post added at 06:32 PM ---------- Previous post was at 06:22 PM ----------
I suspect this to be due to 'transparent icon'.
Is anyone who experienced the crash can confirm he had an application (any application) with transparent icon ? (transparent isn't like 'no icon', it looks like an empty spot on the status bar)
I know from one of the backup files which were sent to me it is the case, and might be why the app crashed after restore (the default is white icon while the backup file has transparent icon selected)
Click to expand...
Click to collapse
i'm currently using transparent icon with no problems. my guess is problem is a specific font/size/number of events configuration is the culprit.
Gekko2 said:
i'm currently using transparent icon with no problems. my guess is problem is a specific font/size/number of events configuration is the culprit.
Click to expand...
Click to collapse
It was a long shot...
The log doesn't say much (thank you Google).
Ill try keep looking for the issue, if anyone have more info ill be happy to get it. (backup files / scenarios to reproduce / any thoughts..)
Bug was found (and submitted to Android issues)
https://code.google.com/p/android/issues/detail?id=163385&thanks=163385&ts=1428445417
What happened was a different notification (the one shown when no events available, like when setting the events interval to small value) was built in a specific way (as described in the bug).
The restore actually restored the interval value and this is why this bug happened after restore.
I believe there are more apps doing the same as I did (it should be fine), I hope the bug will help them to fix the issue (it is an easy workaround).
Thanks for the assistance guys.
SagiLo said:
Hi All,
I'm the developer of Calendar Status
I'm not sure yet if my app is the cause for the issue but Ill happy to assist with whatever I can.
I tried to look for LRY47I but couldn't find anything .. (I did find LMY471 but not LRY471, is it typo?)
Did anyone install fresh copy (Downloaded from Play Store) and get systemui crash ?
Does anyone who restored a backup file and got this crash still have the backup file ? (can be found under sd-card/calendarstatus/preferencesBackup.xml the other files aren't relevant)
Click to expand...
Click to collapse
It was a typo, should've been LMY47I.

Apps randomly deleted (both system and user apps!)

On my (rooted) S7 I suddenly notices that the Google services and play store were GONE. After installing these from GAPPS, I notice that several apps are disappearing.
I don't know why, don't know how, but I do know it concerns both system apps as well as user apps.
eg: I lost Waze (user app) this morning and, after a reboot, es explorer (user app), Google pictures (system app) and the gallery (also system app).
What can I do to prevent this from happening again?
I did make a titanium backup and a TWRP backup, but of cause it's unacceptable to work with my phone: clicking on an icon has about 2% change that the app is gone!
I noticed others that have this problem too, but I have nothing installed to the external SD card (which, btw. is a pain in the @SS with marshmallow)
No one can help me?
Still on every reboot I lose apps, both user and system apps.
Annoyingly is also that titanium backup cannot restore system apps!
I had link 2nd and foldermount, but removed both before. They are not installed, but still this is happening.
Please, please help!
BTW: a factory reset won't get me my system apps back, right?
I'm also having the exact same problem. Tried to search for a solution but to no avail... This is so frustrating...
what apps are missing ?
i have not seen anything like that
Randomly any apps it feels like removing. System apps, user installed apps. Once my google play store got uninstalled.
Sent from my SM-G930F using Tapatalk
u say u installed GAPPS , maybe thats the problem
Bright.light did, I didn't.
Sent from my SM-G930F using Tapatalk
I think this might be because I flashed ExtSD_Fix_rw-signed-v1.9b.zip
This is used to change the permissions for the external card.
It messes with /system/etc/permissions/platform.xml and /data/system/packages.xml
maybe that got wrong, so I made a factory reset and started all over. Now it works, even with xposed and root.
btw: It's only after I lost the play store/google services that I installed GAPPS, so GAPPS is not the problem.
Same here. I tried to revert to the packages.xml before the flash but it didn't work. Apps still getting uninstalled. So a factory reset did the trick for you? Did u flash ExtSD again after the reset?
Sent from my SM-G930F using Tapatalk
madhero said:
Same here. I tried to revert to the packages.xml before the flash but it didn't work. Apps still getting uninstalled. So a factory reset did the trick for you? Did u flash ExtSD again after the reset?
Sent from my SM-G930F using Tapatalk
Click to expand...
Click to collapse
No, I removed this ExtSD immediately, just to be sure that I won't flash it again.
For the moment I learn to live with this problem. It's possible because most sophisticated apps are already requesting the correct rights. Including the root capabilities it works as I like it to work.
When there is a better solution, I will TWRP backup and try that one, but this ExtSD is not the correct way.
I haven't found the thread, or else I would have put a warning in there too...
I have changed the permissions and ownership of the files in newer versions. Tonight I will release v2.8 with additional logging to help me finish this thing.
The ExtSD Fix thread is here.
rufus.wilson said:
I have changed the permissions and ownership of the files in newer versions. Tonight I will release v2.8 with additional logging to help me finish this thing.
The ExtSD Fix thread is here.
Click to expand...
Click to collapse
Thank rufus! Still appreciate your work on this. Don't take it the wrong way that I'm blaming this app. Users install at their own risk, so it's all in the user. [emoji4]
Sent from my SM-G930F using Tapatalk
madhero said:
Thank rufus! Still appreciate your work on this. Don't take it the wrong way that I'm blaming this app. Users install at their own risk, so it's all in the user. [emoji4]
Sent from my SM-G930F using Tapatalk
Click to expand...
Click to collapse
No bad feelings ?
My stuff does not work as well as I want it to yet and that frustrates me quite a bit...
Please join the testing team to help. If you don't want to mess your system, nandroid backup before flash and then restore. I hope the apps disappear quickly though... I know it is a pain to loose data/settings/texts/call logs...
rufus.wilson said:
No bad feelings
My stuff does not work as well as I want it to yet and that frustrates me quite a bit...
Please join the testing team to help. If you don't want to mess your system, nandroid backup before flash and then restore. I hope the apps disappear quickly though... I know it is a pain to loose data/settings/texts/call logs...
Click to expand...
Click to collapse
I didn't loose those things, however, since my backup was 'old', I just started all over, only retrieving some items from backup selectively.
No hard feelings for the ExtSD, I know it's my own risk
I do hope that the development of ExtSD will continue and that there will be a time that we beat this monster problem! :good: Or that Google finally understands that this is NOT wat we want!
btw: I have several apps which I cannot use anymore because of these ridiculous rights.:crying:
I have the same trouble with missing apps on my rooted 5.0 Lollipop phone.
I find that the missing apps usually have two copies of themselves in the data\app directory.
What I describe will apply to all updated system apps and user apps:
For example playstore is a system app but, after it is updated it is stored as data\app\com.android.vending-1 for the first update. Then data\app\com.android.vending-2 for the 2nd update.
Further updates will alternate between these two storage locations.
If something goes wrong and data\app\com.android.vending-1 does not get deleted you will have two copies of Playstore which I think will lead to a randomly disappearing Playstore.
I delete the oldest dated of the two storage locations and reboot phone. If still missing I reinstall the app and make sure there is only one copy in data\app directory, I will delete the oldest again.
I have auto update apps turned off to reduce the problem. I have a TWRP backup so I do not worry about messing up the phone.
Good Luck!

Categories

Resources