Hi everyone,
I have been using my nexus 5 since 4-5 days now and everything was working fine till last night when whatsapp started giving me errors (unfortunately app has been closed). I uninstalled whatsapp and when I am trying to re install it, its now giving me error "unknown error code on application install -24"
I have tried installing via apk, playstore's website, cleared the cache and data of playstore app, rebooted phone but nothing works.
I am hesitant to root my nexus 5 as there is no official recovery available and people are having issues when rooting the device and I cannot afford to have an unstable phone. Hard reset is an option but I would like to avoid it if possible. I have read that if I delete the related whatsapp folder from data/data folder somehow then it will fix the issue. Is there any way I could access and delete that folder without being rooted or if someone has any other solution to my problem.
Any help is much appreciated
Kamran9558 said:
Hi everyone,
I have been using my nexus 5 since 4-5 days now and everything was working fine till last night when whatsapp started giving me errors (unfortunately app has been closed). I uninstalled whatsapp and when I am trying to re install it, its now giving me error "unknown error code on application install -24"
I have tried installing via apk, playstore's website, cleared the cache and data of playstore app, rebooted phone but nothing works.
I am hesitant to root my nexus 5 as there is no official recovery available and people are having issues when rooting the device and I cannot afford to have an unstable phone. Hard reset is an option but I would like to avoid it if possible. I have read that if I delete the related whatsapp folder from data/data folder somehow then it will fix the issue. Is there any way I could access and delete that folder without being rooted or if someone has any other solution to my problem.
Any help is much appreciated
Click to expand...
Click to collapse
Same thing happened to me, Did you enable ART? Because that's what caused my errors (force closing). After switching back to Dalvik and trying to re-install, i was getting -24 error on the play store. I rebooted a few times and left it for a few hours. Tried again and it worked.
Whatsapp is i believe in-compatible with ART.
ronilzizou said:
Same thing happened to me, Did you enable ART? Because that's what caused my errors (force closing). After switching back to Dalvik and trying to re-install, i was getting -24 error on the play store. I rebooted a few times and left it for a few hours. Tried again and it worked.
Whatsapp is i believe in-compatible with ART.
Click to expand...
Click to collapse
Yes, I switched to ART . I went back to Dalvik and tried installing it but it still didnt work
Kamran9558 said:
Yes, I switched to ART . I went back to Dalvik and tried installing it but it still didnt work
Click to expand...
Click to collapse
Okay, As for as i know, it did fix itself when i rebooted a few times and after a while it just worked.
Things i also tried that might have helped. Clear cache for the playstore which you tried. i would do this again after you switched back to Dalvik. and make sure whatsapp is uninstalled before switching to Dalvik. Once you switch back and have cleared cache from the playstore, try to re-install Whatsapp.
As for the backup, on your phone is a whatsapp folder that has a backup of your messages and photos etc. When you re-install whatsapp it'll pick that up and restore your stuff. There is no need to delete that folder.
I Hope that fixes it for you.
ronilzizou said:
Okay, As for as i know, it did fix itself when i rebooted a few times and after a while it just worked.
Things i also tried that might have helped. Clear cache for the playstore which you tried. i would do this again after you switched back to Dalvik. and make sure whatsapp is uninstalled before switching to Dalvik. Once you switch back and have cleared cache from the playstore, try to re-install Whatsapp.
As for the backup, on your phone is a whatsapp folder that has a backup of your messages and photos etc. When you re-install whatsapp it'll pick that up and restore your stuff. There is no need to delete that folder.
I Hope that fixes it for you.
Click to expand...
Click to collapse
Ok, Here is what I did.
After switching back to Dalvik I rebooted the phone couple of times, Cleared the data and cache of playstore app then tried downloading again but still the same error
Kamran9558 said:
Ok, Here is what I did.
After switching back to Dalvik I rebooted the phone couple of times, Cleared the data and cache of playstore app then tried downloading again but still the same error
Click to expand...
Click to collapse
Right so far thats what i did, and thats exactly what happened to me. I just left it for a few hours and tried again it worked. Just give it a few hours and re-try / reboot and re-try.
It didnt work. I had to factory reset my phone eventually and wasted my evening doing all the restores, I wish Android had a seamless backup system something like that of Apple's. Helium/Titanium/mybackup, all of them have some kind of flaws
Kamran9558 said:
It didnt work. I had to factory reset my phone eventually and wasted my evening doing all the restores, I wish Android had a seamless backup system something like that of Apple's. Helium/Titanium/mybackup, all of them have some kind of flaws
Click to expand...
Click to collapse
Than you are not using TB or Helium as you should bro, app and data restoring always worked perfectly for me
gee2012 said:
Than you are not using TB or Helium as you should bro, app and data restoring always worked perfectly for me
Click to expand...
Click to collapse
I am not rooted at the moment so TB wasnt really an option. Helium works fine only for apps and their data but I am looking for something that can restore my phone exactly how it was before the reset including home screens, settings etc without being rooted.
Kamran9558 said:
I am not rooted at the moment so TB wasnt really an option. Helium works fine only for apps and their data but I am looking for something that can restore my phone exactly how it was before the reset including home screens, settings etc without being rooted.
Click to expand...
Click to collapse
That what you are looking for would be a nandroid backup made in a custom recovery, that restores everything. But not possible without root.
Hi,
I have the same problem. Error -24 if I want to install Whatsapp from Google Play Store. Local installation after downloading the APK from Whatsapp gives also an error (app not installed).
Tried several times to delete the cache and setting of the Play Store app and the Google Framework. Followed by restarts of the phone. Until now I was NOT succesful.
As far as I read on other forums, the problem is, that in data/data/ already exists a Whatsapp-directory and therefore Whatsapp doesn't want to install. You could delete this directory, but only if you are rooted. I avoided this step until now, because it's a new phone with warranty and after rooting, all data ist wiped.
I also tried adb to delete this directory, but same effect. Because the phone is not rooted, I can't remove this directory by remote shell.
Is there no way to clean up such remains WITHOUT root?
Greets,
scuba4436
Related
message
just installed vegaN 4, it worked on vegan 3
any tips on what i can do?
nextlevel60 said:
message
just installed vegaN 4, it worked on vegan 3
any tips on what i can do?
Click to expand...
Click to collapse
have you tried it without booting up market after the cache and data wipes and waiting a few minutes after rebooting?
have you tried with both TI back up and with the applications settings screen(each seperately and exclusively)?
nextlevel60 said:
message
just installed vegaN 4, it worked on vegan 3
any tips on what i can do?
Click to expand...
Click to collapse
Didn't know vegan 4 was around .....
I am having somewhat the same problem. I was on CM6.1B4, all working ok but wanted to check out this vegan ROM since it is getting so much traction. I installed vegan beta 3. Tried the market fix, got the error, rebooted, waited over 5 mins, nothing. Tried this over and over.
I keep getting 'Network Error, please try again' in the market. Yes wifi is on and working, I can browse the web, download from the web. Once in a while get the market to show a couple apps and download them. But for the most part the market errors and/or is empty.
Here is the stuff I tried. I did a data/cache wipe on ROM install. I also tried a data/cache wipe 2 more times. I have tried the market fix over and over. Sometime I do not get the market error (the expected one). I tried the new market, with the market fix.
Someone please help, what am I doing wrong, why am I getting the network error. Thing is useless without the market. Gmail seems to have issues too downloading mail. This everything worked fine with CM6.1, does the wifi support 802.11b/g/n in vegan?
What are the exact steps from ROM install or data/cache wipe to get market up and running? And don't point me to the market fix, I wants steps prior to that....
You could just install Applanet... granted it only has like the top 10,000 android market apps... It essentially has everything and anything you would really want from the market. ..
Oh yeah and its free and no need to root..
akodoreign said:
Didn't know vegan 4 was around .....
Click to expand...
Click to collapse
neither did i. :O
I found this worked for me and might work for you too.
I goto the settings and select applications and then system
apps. I basically disable google service framework, market and
market update. I then use T. backup and look for google frame-
works and wip the data. I then try to run the market, it should
fail .. You do a complete shutdown and restart ... If you done
it correctly it should get the market working.
nextlevel60 said:
message
just installed vegaN 4, it worked on vegan 3
any tips on what i can do?
Click to expand...
Click to collapse
When you are wiping the cache for the market in the applications settings do you actually see the byte size for cache go to zero 0.00B? I had the same situation on one of my rebuilds - had to wipe and rebuild because the clear cache nor the clear data were actually clearing (i.e., showing zero).
I had the same issue, tried many many times, no error. it worked for me when I first logging to Google market first. Then, do the market fix..
babybacon said:
have you tried it without booting up market after the cache and data wipes and waiting a few minutes after rebooting?
have you tried with both TI back up and with the applications settings screen(each seperately and exclusively)?
Click to expand...
Click to collapse
using titanium backup worked :bowdown: thank you sir
I found this worked for me and might work for you too.
I goto the settings and select applications and then system
apps. I basically disable google service framework, market and
market update. I then use T. backup and look for google frame-
works and wip the data. I then try to run the market, it should
fail .. You do a complete shutdown and restart ... If you done
it correctly it should get the market working.
this work for me too, I had to reboot the first time I got a error mess, I didn't do anything but reboot and when it started up market work
roebeet said:
neither did i. :O
Click to expand...
Click to collapse
lol
Neither did i know there is vegan 4!!!!!!!
Hello! I have problem with market...On the market is not showing all my applications installed I tried to delete the cache and reinstall some apps, but nothing has changed????? Please help me!
Clear cache >> clear data >> force stop & if that doesn't work doing the previously mentioned immediately followed by a reboot usually works for me.
Happened to me twice now. Had to ultimately reflash gapps
It's a common problem for many countries recently "added" to the list with paid apps available.
I've tried every solution I can think off and none of them work. Google f*cked up, simple as that.
titanium backup used to have a market fix, dont know if paid still does. it used to fix it for me.
I try all metods...clear all market cache reboot...but nothing...how to make backup???
Sent from my HTC Desire HD*!
lewak0668 said:
I try all metods...clear all market cache reboot...but nothing...how to make backup???
Sent from my HTC Desire HD*!
Click to expand...
Click to collapse
Backup of what? Rom, apps...rom use rom manager, apps use titanium
I tried everything except the backup ... I even re-installed the Android Market 2.3.4 but it did not help ... on the home page dont show application in the form of images on green background...??????
when it happened to me, i reflashed gapps and it worked for me as well.
I just went from JellyBeans18 to CM10.2 and when I rebooted no apparent issues. Then I restored TiBu data on certain apps, not all, and started having issues. Mainly that Nova Launcher wouldn't load and kept crashing, tried deleting data etc...didn't work. I uninstalled Nova and now the Play Store gives me an error when I try to reinstall Nova. Either way I rebooted and I am not getting this error.
"UIDs on the sysytem are inconsistent, you need to wipe your data partition or your device will be unstable."
with a button that stays "I'm Feeling Lucky"
I was curious if anyone else has had this and if a simple wipe will fix it? Since I just came from a clean wipe I am skeptical to say the least.
GatorsUF said:
I just went from JellyBeans18 to CM10.2 and when I rebooted no apparent issues. Then I restored TiBu data on certain apps, not all, and started having issues. Mainly that Nova Launcher wouldn't load and kept crashing, tried deleting data etc...didn't work. I uninstalled Nova and now the Play Store gives me an error when I try to reinstall Nova. Either way I rebooted and I am not getting this error.
"UIDs on the sysytem are inconsistent, you need to wipe your data partition or your device will be unstable."
with a button that stays "I'm Feeling Lucky"
I was curious if anyone else has had this and if a simple wipe will fix it? Since I just came from a clean wipe I am skeptical to say the least.
Click to expand...
Click to collapse
I just got the same message. I was on liquidsmooth 2.9 and flashed over to 3.0 unofficial. I did a clean wipe as well.
The problems started after I tried restoring some app data from Tibu, also some apps. After a reboot, since baconreader wasn't starting up I uninstalled it and went back to the play store and tried downloading it, got and error message saying some along the lines of "error 24". I
Tried setting backup location in TiBu to emulated/legacy instead of emulated/0.
Nope.
Just wondering what worked for you exactly? Or did you find out what was the problem?
I was having this issue. Did you set your backup location in tb to the legacy folder? I did that and restored the apps one at a time and have been five since.
I had a similar issue. See my post below for how I fixed it. Hope it helps.
http://forum.xda-developers.com/showthread.php?p=45409042
Sent from my SCH-I535 using xda app-developers app
Probably the cleanest solution HERE
Hi!
I did search and was hoping to find a 'Titanium Backup' section within XDA all I saw where threads in various sections. So if there is one and I should be posting there just let me know!
I will explain my situation;
I'm have a Nexus 5 that is unlocked and rooted. Within Google's update last night I had to reboot my phone and all of a sudden com.android.ui force closes and nothing worked. I wasn't able to tap on any app, app draw, dock .. nothing.
Here's where my ignorance comes to play. Could I have restored my phone from a backup which was only 3 days old without having to wipe it?
Yeah, I wiped the phone, re-rooted and let all the Google apps update and I'm bringing down my Titanium backup from the cloud to the device to restore my apps from it.
So could I have done this in a better way? If there is the next time I'll do it!
And is there some definitive guide on Titanium Backup? I followed a YouTube tut and it appeared to be have captured what I needed but I feel that there's more to it! I just feel I should be using that app to backup more than just my apps + data.
Hope you can help!
Thanks!
Dave
MrBiggzz said:
Hi!
I did search and was hoping to find a 'Titanium Backup' section within XDA all I saw where threads in various sections. So if there is one and I should be posting there just let me know!
I will explain my situation;
I'm have a Nexus 5 that is unlocked and rooted. Within Google's update last night I had to reboot my phone and all of a sudden com.android.ui force closes and nothing worked. I wasn't able to tap on any app, app draw, dock .. nothing.
Here's where my ignorance comes to play. Could I have restored my phone from a backup which was only 3 days old without having to wipe it?
Yeah, I wiped the phone, re-rooted and let all the Google apps update and I'm bringing down my Titanium backup from the cloud to the device to restore my apps from it.
So could I have done this in a better way? If there is the next time I'll do it!
And is there some definitive guide on Titanium Backup? I followed a YouTube tut and it appeared to be have captured what I needed but I feel that there's more to it! I just feel I should be using that app to backup more than just my apps + data.
Hope you can help!
Thanks!
Dave
Click to expand...
Click to collapse
Hi Dave,
Unfortunately I would suggest to do first a wipe cache/dalvik cache before trying a factory reset.
Restoring apps system with Titanium is not really recommended (become worst than before). I tried and had many force close on system ui during the test.
regards,
P.
pfloc said:
Hi Dave,
Unfortunately I would suggest to do first a wipe cache/dalvik cache before trying a factory reset.
Restoring apps system with Titanium is not really recommended (become worst than before). I tried and had many force close on system ui during the test.
regards,
P.
Click to expand...
Click to collapse
I'm bit past that point. I wasn't restoring system app .. just user apps + data. That's one thing that I caught on to when I was learning about backup up was things NOT to backup and system apps where one!
Somebody in the G+ Xposed community told me to wipe cache was well. And my reply was the same that if the UI has force closed and nothing is responsive then how can I do this?
You'll have to pardon my ignorance as this is the first time I've encountered a problem like this. I've been pretty blessed so far! =)
MrBiggzz said:
And my reply was the same that if the UI has force closed and nothing is responsive then how can I do this?
Click to expand...
Click to collapse
does the Nexus 5 comes which a standard recovery where you can do it ... otherwise install a custom recovery.
but if you could access to titanium application with the constant popup, it has a option to clean cache.
good luck
pfloc said:
does the Nexus 5 comes which a standard recovery where you can do it ... otherwise install a custom recovery.
but if you could access to titanium application with the constant popup, it has a option to clean cache.
good luck
Click to expand...
Click to collapse
The other source I'd tapped told me since I have a custom recovery that I able to wipe cache and dalvik cache as well. This person has had the same issue.
So ... I learned something new today! =)
Hope you will get a full functional phone after that
also don't backup/restore system app files/ ie messaging> call log etc between different versions or different types of android
digijedi007 said:
also don't backup/restore system app files/ ie messaging> call log etc between different versions or different types of android
Click to expand...
Click to collapse
Yep, I said that third post down! =)
Only thing was I was expecting to be able to restore from the cloud. Instead I had to copy everything from the cloud back down to the phone.
Phone works though.
But in my case I was told to get into recovery which I had done but after that had no idea what to do. Wiping and restoring was a bit premature.
Yes, this is a straight-forward fail - I am running a CM13-based ROM and flashed a nightly build (has been redrawn meanwhile) onto my N5 without backing up first. Right after the first reboot, I received a "Play Services has stopped working" error message and this keeps appearing all the time. Additionally, the Google Now Launcher has disappeared from my launcher list - and of course, all the Play Services-dependent features don't work, i.e. Chrome, Contacts sync, Play Store and so on. So, my phone basically is useless.
I suspect all the problems arise from the non-working Play Services. I managed to uninstall them after deactivating the Android Device Manager and re-installed the latest version, but this didn't fix the problem. Is there anything else I can try? Or is there no way around a complete wipe?
have u flashed Gapps?
Tried it, but didn't help either. I'll just go for a full wipe now. But thank you for answering!
YassinTP said:
Tried it, but didn't help either. I'll just go for a full wipe now. But thank you for answering!
Click to expand...
Click to collapse
try clearing Cache and dalvik cache and then delete the host file from "etc" folder!
I should've tried deleting the host file. Wiping Dalvik and Cache didn't work before...
Anyway, I took the opportunity, put my 32GB mainboard in and set up everything from scratch.
Are you using amplify?
No, I didn't use that.