Hi,
I've had this Moto G3 for just over 6 months now and have had no problems with it until very recently. Basically, I was trying to add a new Google account to the phone earlier, but after entering my PIN to access the Google screen, the phone froze, and I had to force reboot. Startup took slightly longer, but then the phone switched on.
Two hours later, I picked up the phone and pressed the power button. Nothing. I pressed and held, for about 12 seconds. Nothing. I unplugged and replugged the charger. Nothing. I put the phone down and went on my laptop, and suddenly, my lockscreen appeared.
It then did the same thing later. What's happening? It can't be the charger, or the battery. I've never rooted or modified the system things on the phone, it's close to stock Marshmallow. Any help?
Have you tried a hard reset through recovery mode?
loganwaffle8 said:
Hi,
I've had this Moto G3 for just over 6 months now and have had no problems with it until very recently. Basically, I was trying to add a new Google account to the phone earlier, but after entering my PIN to access the Google screen, the phone froze, and I had to force reboot. Startup took slightly longer, but then the phone switched on.
Two hours later, I picked up the phone and pressed the power button. Nothing. I pressed and held, for about 12 seconds. Nothing. I unplugged and replugged the charger. Nothing. I put the phone down and went on my laptop, and suddenly, my lockscreen appeared.
It then did the same thing later. What's happening? It can't be the charger, or the battery. I've never rooted or modified the system things on the phone, it's close to stock Marshmallow. Any help?
Click to expand...
Click to collapse
Send it to Motorola, best advice you can get.
Related
Hi, i have know idea what's going on, all I know is this settings app added all these icons on my home screen, so i deleted the app. An hr later i'm losing signal, so i went to turn on wifi to use the connection from my router. Soon as I turned on wifi (on the phone) my screen went black, but the bottom buttons (home, search, etc.) are all lit up, but the entire screen is black. I press every button, hold down every button, etc...it wont wake up. I've rebooted several times. It reboots fine, then 10 seconds later it goes black or the phone will reboot.
To make a long story short, i hated that i lost my info. But, I did a hard reset. BTW, my G2X is rooted, I've been running this same MIUI Rom for several months with very few problems.So I wiped data/cache, did the hard reset and my phone worked fine for a day! Sad about losing my data, but happy to have my phone back and not having to spend some money i don't have on a new phone.
Well last night, i fell asleep without putting phone on charger, I woke up and the battery was dead. I plugged in charger and the phone still wouldn't come on. I tried several chargers, so I just left the dead phone in the charger for an hour, still wouldn't boot up, finally after 2 hours it boots! It showed 90% on battery. So I think all is fine! I go to kitchen, come back and the screen is black again. Someone please help, Thanks
So I left work today at 5, paired my phone with the bluetooth in my radio, after I installed Skyfall last night. Pandora was supposedly playing and connected to the radio, but nothing was playing. I toggled the radio a few times and noticed that now only media was playing but no phone. I turned off the bluetooth on the phone thinking that was the problem.
The phone immediately disconnected from my pebble, expected. The bluetooth quick toggle was spinning like it was busy, so I waited. When the light turned green I put the phone in the cupholder. By the time I got to the next light the phone was off, not connected to anything and a bit warm.
The entire 40 minute ride home the phone was hot, and would not turn on or connect to anything. I tried holding the power button down for 10-30 seconds at a time to reset it, but it would not reset. I have tried this multiple times.
I'm home now, connected to the charger but have no charging light, and it still won't turn on. It has cooled off a lot in the past 10-30 minutes
Past couple days I've tried flashing a few things. After the last reset I installed Skyfall, power saver mod, faux kernel, set cpu (and changed some settings) and restored my app backups. Everything was running fine until I tried to connect to the bluetooth on my raido.
I can connect the phone to my computer, and windows recognizes a device connected, but neither ADB or Fastboot see the phone
Am I missing something on the hard power off?
Insertnamehere12 said:
So I left work today at 5, paired my phone with the bluetooth in my radio, after I installed Skyfall last night. Pandora was supposedly playing and connected to the radio, but nothing was playing. I toggled the radio a few times and noticed that now only media was playing but no phone. I turned off the bluetooth on the phone thinking that was the problem.
The phone immediately disconnected from my pebble, expected. The bluetooth quick toggle was spinning like it was busy, so I waited. When the light turned green I put the phone in the cupholder. By the time I got to the next light the phone was off, not connected to anything and a bit warm.
The entire 40 minute ride home the phone was hot, and would not turn on or connect to anything. I tried holding the power button down for 10-30 seconds at a time to reset it, but it would not reset. I have tried this multiple times.
I'm home now, connected to the charger but have no charging light, and it still won't turn on. It has cooled off a lot in the past 10-30 minutes
Past couple days I've tried flashing a few things. After the last reset I installed Skyfall, power saver mod, faux kernel, set cpu (and changed some settings) and restored my app backups. Everything was running fine until I tried to connect to the bluetooth on my raido.
I can connect the phone to my computer, and windows recognizes a device connected, but neither ADB or Fastboot see the phone
Am I missing something on the hard power off?
Click to expand...
Click to collapse
Have you tried holding down power and volume up? When I was using the stock rom rooted with the insecure kernel my phone was running hot and I turned it off and it wouldn't power back on. Nothing worked until I pressed power and volume up - give it a shot.
bloodiedwraith said:
Have you tried holding down power and volume up? When I was using the stock rom rooted with the insecure kernel my phone was running hot and I turned it off and it wouldn't power back on. Nothing worked until I pressed power and volume up - give it a shot.
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Click to collapse
I swear I was trying this in the car... and several attempts after... But that worked! Maybe it was because I had it on the charger when I did it this time?
Why would they ever make you hold two buttons for a hard reset ><
Phone is on now, Thank you for your assistance!
They gave us back our SD Cards... Now give us back our removable batteries!
Insertnamehere12 said:
I swear I was trying this in the car... and several attempts after... But that worked! Maybe it was because I had it on the charger when I did it this time?
Why would they ever make you hold two buttons for a hard reset ><
Phone is on now, Thank you for your assistance!
They gave us back our SD Cards... Now give us back our removable batteries!
Click to expand...
Click to collapse
Awesome, glad it's up and running.
Hello,
I flashed the latest LRX22C image on my nexus 5 today.Had flashed it clean,wiping data,cache and system etc except the Internal Storage.Then I flashed the SUPERSU 2.37 ZIP .Everything was fine for about 4 hours.Then suddenly when I pressed the power button to turn the screen off,it was not turning off and the "Switch off" mode was popping up instead .Then, when I got a call,it switched off.The phone won't turn on again.It starts,the Google Boot Splash appears and the bootanimation starts for like 2 seconds and it switches off.Same thing for bootloader mode.
Please Help me!
EDIT: Now its turning on by itself and switches off in 2 seconds!
Sounds like a bad power switch to me, but of course that is just my opinion. :good:
sounds like a mech issue.
legit isue
I have the same problem on mine now... Basically my phone powered down around 45%. Battery. At the time i thought it was dead... But it wasnt. When i would plug into external power, either usb or through wireless charging it would power cycle continuously at the android splash screen.... (1 to 2 second intervals - even if i booted into fastboot) Interestingly it would never go to the battery charging mode. But automatically boot on charge... It did this for about 6 hours then i gave up and left it unplugged for a day. I plugged it back in and it started power cycling again, however this time on its third boot it came back to life . thats when i discovered i still had 40% battery... I dont know what exactly made it boot but it did. Oddly also on boot, it started optimising apps and finishing install again. I checked the md5 before I installed the update so no issue there. Since it powered up i have powered the phone off using the power button long push and let the phone power down. After doing this when i plug the phone in to usb charge it goes to the charge screen. No issue. That said, if i try to power up while tethered and charging it will not allow it. It just stays at the charge screen. As soon as i unplug the usb the power button allows the phone to power up and work... When booted up it charges as normal when plugged in. Im convinced there is an issue with the power management drivers or drivers for the button controls. My phone worked fine until the 5.0.1 update was installed. On my nexus 5. Anyone else or just us two? Ive had a hard time finding people posting on this issue.
Hi. First of all, thanks for taking the time to read this. I know it's a long post, I'm just trying to be as detailed as possible.
I've a Moto G XT-1032 that stopped working a couple days ago. It has the original battery, original software. It didn't came with an original charger, so I have been using a Samsung Galaxy Tab one. The phone is almost two years old.
This is how it all started: It had low battery. When I got home it connected itself to the wi fi, and tons of whatsapp messages came at the same time. It went off.
I thought maybe it had drained the battery. Plugged it in to charge, didn't get the led on, and the battery showed 0% for an instant. Then the phone turned itself on, got the M logo and then the screen went black (like... some sort of backlight is on, but the screen is just black)
I turn it off, and it goes back on. No battery image, straight to the M logo, and then black screen. I tried holding power + vol down keys for more than 120 secs, finger pain is the only I got. It can access fastboot mode, but doesn't matter which option I pick, normal powerup, recovery, factory... I select them and then press vol up, but it just goes to the white screen with the M logo, then black screen.
When I plug the charger, and go to fastboot mode, it doesn't show battery charging. Just says battery low (or battery ok). When I plug it to the computer via the usb cable, and access fastboot, it shows battery charging.
The computer doesn't detect the device at all. First time I plugged it, it tried to install drivers, but failed. I downloaded them from motorola's page.
If I open motorola device manager, it tells me there aren't updates for my phone... So... I guess it's recognizing it? But I still can't see it. Windows only shows me my C and D drives, but not the phone. Tried different usb cables, different usb ports. Nothing changes.
I sent it to a service, they tested the battery and charging port, they said those were fine. But didn't find the problem.
Any ideas? Suggestions?
Thanks in advance!
Hi,
Yesterday, I updated my Pixel 3 to the latest version of Android 10.
Today, my Pixel 3 was on like 3% battery, so I turned down the brightness. All of a sudden, the phone just turned off - black screen, and started rebooting constantly until the battery was completely dead. At home, I plugged it into the charger, waited a bit (phone kept rebooting) and after a while, I tried to boot / soft reset it multiple times. When I got to recovery mode and pressed one of the volume buttons to choose factory reset - boom, phone reboots. So, I tried Fastboot to at least get it recognized by my PC. It stays in Fastboot for a few seconds, then reboots.
Can anyone help me out? I need this fixed ASAP, I'm a delivery guy and need my phone to do my job
I had that once. Had to let the phone completely die, then keep it on charger for a few hours.
I got that problem yesterday too. Then I tried to stop the loop by holding Power button and up or down buttons. After that I entered Safe mode(not sure which of the two combinations worked), restart after and everything was fine.