Moto G unlocked but asks for unlock pin - Moto G Q&A, Help & Troubleshooting

So I have a Moto G xt1032 locked to one of the carriers here in Canada. I looked up how to unlock it and ended up motorola's official unlocking page for moto g. I followed the instructions and it sent me an unlock key to my email and tried that and it said unlock complete or something like that.
Now when I turn on the phone every time I see a "Warning Bootloader Unlocked" thing on the screen before startup. But when I put in a sim it asks for unlock pin. And yes I checked the sim is compatible with moto g. They even sell these phones at the carrier stores I am with.
So can it be fixed?
I have lollipop 5.0.2 installed on this phone. And I tried a downgrading to kitkat last night and it ended up wiping all my data but didn't downgrade to kitkat. The only thing I noticed on the tutorial that the tutorial was for unlocked xt1032 phones and at the time the phone was locked. So that might have been the problem.

It sounds like you're talking about 2 different locks. Motorola's method unlocks the bootloader so you can install different ROMs and such. AFAIK it has nothing to do with locking the phone to a particular carrier. I'm not sure how SIM locks work; I think you'll have to contact your carrier about that.

Related

[Q] Some Questions about the Moto G XT1033

I basically aim for getting rid of the motorola junk from my moto g.
current setup : disabled few motorola apps.. installed google now launcher.
i want to get rid of the rest of the moto apps like motocare etc which cannot be disabled.
suggest me either a way to remove those appilcations or steps on how to convert my dual sim XT1033 Moto G to Google Play Edition.
Addition Questions : 1. if i try to install any XT1032(single sim variant) custom roms on XT1033 what happens?
A) i loose control over both sim networks?
B) i maintain 1 sim and the second sim is invalid.
C) the rom fails to load and phone crashes.
D) something else. happens.
2. If i unlock bootloader from motorola website to root my phone does my warranty get void? if yes, is it possible to lock the bootloader again to get phone back under warranty. also is there any other way of rooting the device without messing with warranties?
Thanks a ton for your help!
RIshabh
MOTO G XT1033 - INDIA
The single sim roms don't work on the dual sim models. They might flash okay, but they won't work properly.
Unlocking the bootloader voids the warranty and you need an unlocked bootloader to root the device. Relocking the device won't bring back your warranty because it's done and registered by Motorola. This applies to your region though, maybe not others.
I think the system software is installed differently on the GPE compared to the standard Moto G. There is a thread comparing the /app/ and /app-priv/ of the two devices.
You might not be able to update the phone OTA successfully if the particular update requires certain files to be in place and unmodified. That will probably depend on the update and what it's addressing.

Moto G LTE cricket unlock bootloader

I notice that the Moto G LTE from Cricket wont permit the Bootloader to be unlocked.
I am wondering, if you have your Cricket Moto G LTE unlocked (by this i mean sim unlock, not bootloader) and you then flash another carrier stock image - i.e. XT1040, etc - would it be possible to then unlock the bootloader? (I am assuming that if you flash XT1040 on XT1045 it's the same hardware, the only issue would be the radios..but if it's sim unlocked, then it shouldn't matter)
Or, is Motorola going by the IMEI #, which would stay the same if you flash another factory image?
spiritflare said:
I notice that the Moto G LTE from Cricket wont permit the Bootloader to be unlocked.
I am wondering, if you have your Cricket Moto G LTE unlocked (by this i mean sim unlock, not bootloader) and you then flash another carrier stock image - i.e. XT1040, etc - would it be possible to then unlock the bootloader? (I am assuming that if you flash XT1040 on XT1045 it's the same hardware, the only issue would be the radios..but if it's sim unlocked, then it shouldn't matter)
Or, is Motorola going by the IMEI #, which would stay the same if you flash another factory image?
Click to expand...
Click to collapse
Also interested in unlocking the Cricket Moto G LTE XT1045 bootloader as well.
Please update if you're able to get this to work.
Pretty sure the generated code is determined from the hardware. So flashing another ROM wouldn't change it.
That being said, I'm pretty sure Cricket versions of the Moto G LTE are never getting Lollipop. I spoke with a Cricket rep yesterday and they said the company had no plans to upgrade. So unless someone here can figure out some magical way to unlock the bootloader, we're all screwed.
Chrono86 said:
Pretty sure the generated code is determined from the hardware. So flashing another ROM wouldn't change it.
That being said, I'm pretty sure Cricket versions of the Moto G LTE are never getting Lollipop. I spoke with a Cricket rep yesterday and they said the company had no plans to upgrade. So unless someone here can figure out some magical way to unlock the bootloader, we're all screwed.
Click to expand...
Click to collapse
I also talked to a Cricket rep yesterday about a Lollipop update. He said it was going to be a manufacturer, not carrier update. I asked him again to confirm because of what Motorola's site said. He confirmed again that it is based on what the manufacturer (Motorola) wants to do.
spiritflare said:
I notice that the Moto G LTE from Cricket wont permit the Bootloader to be unlocked.
I am wondering, if you have your Cricket Moto G LTE unlocked (by this i mean sim unlock, not bootloader) and you then flash another carrier stock image - i.e. XT1040, etc - would it be possible to then unlock the bootloader? (I am assuming that if you flash XT1040 on XT1045 it's the same hardware, the only issue would be the radios..but if it's sim unlocked, then it shouldn't matter)
Or, is Motorola going by the IMEI #, which would stay the same if you flash another factory image?
Click to expand...
Click to collapse
You can't flash ANYTHING with a locked bootloader. Cricket can update it, should they choose to, but as far as Motorola is concerned, Cricket owns the phone - not you. You can't unlock the bootloader unless you bought a RETAIL version of the phone - like I did from Amazon. You paid a lot less by buying the phone from Cricket and, in return, you gave up all right/hope of having an unlocked bootloader.
And, yes, everything goes by the IMEI, which is unique to the phone and never changes. If it were to change, your phone would no longer work on your carrier. The phone using that IMEI is registered as belonging to Cricket - that's why you can't unlock it on it the Motorola site. For the phone I bought at Amazon, I just went to the Motorola site and had my phone bootloader unlocked in five minutes. If you want a bootloader unlockable phone, you don't want to buy it from a carrier.
Update
I just spoke with Cricket who forwarded me to Motorola who said that my Moto G (1st Gen, LTE), purchased through Cricket, would be updated to 5.X within a month.
I'll try to update this if it actually happens. I didn't ask about the bootloader.
Nick C said:
I just spoke with Cricket who forwarded me to Motorola who said that my Moto G (1st Gen, LTE), purchased through Cricket, would be updated to 5.X within a month.
I'll try to update this if it actually happens. I didn't ask about the bootloader.
Click to expand...
Click to collapse
hmmmmmmmmmm... we shall see....
I got bootloader unlock from cricket phone using china unlock tool.
hard to unlock but i did it take me forever to unlock. bye bye cricket
miniandroidp said:
hard to unlock but i did it take me forever to unlock. bye bye cricket
Click to expand...
Click to collapse
Can you direct me that China unlock tool? I would like to unlock my cricket moto g lte also. Thanks!
Info on unlocking the Cricket XT1032 bootloader can be found in the following link. It's how I unlocked mine back in September.
http://forum.xda-developers.com/showthread.php?t=2792487
DarkVanguard said:
Info on unlocking the Cricket XT1032 bootloader can be found in the following link. It's how I unlocked mine back in September.
http://forum.xda-developers.com/showthread.php?t=2792487
Click to expand...
Click to collapse
Thank you! However, I have Cricket X1045 on 4.4.4. Sunshine doesn't support it yet.
DarkVanguard said:
Info on unlocking the Cricket XT1032 bootloader can be found in the following link. It's how I unlocked mine back in September.
http://forum.xda-developers.com/showthread.php?t=2792487
Click to expand...
Click to collapse
The OP is asking about a Cricket Moto G 4G LTE - different phone than your Xt1032.
FoneWatcher said:
The OP is asking about a Cricket Moto G 4G LTE - different phone than your Xt1032.
Click to expand...
Click to collapse
Nice necro but I was aware of that when I posted my response as I helped the Dev unlock all models of the Cricket Moto G bootloader; provided they weren't running an OS higher than 4.4.3.
Unlocker
miniandroidp said:
hard to unlock but i did it take me forever to unlock. bye bye cricket
Click to expand...
Click to collapse
Hi, can you direct me to the china unlocker also please?

My Moto G3 cant be SIM unlocked-help

I bought a Moto G3 on internet, in exellent condition, everything on the phone works, but it is SIM locked (it is asking for code to unlock).
I went in 5-6 different stores and they tried to unlock it, but none of them succeed. One of them told me that they were unable to install some "drivers".
If it means something, I unlocked bootloader in meantime, it is running Android 6.
If anything comes to your mind help me, because at the moment, I can only use it as a tablet.

I have a Cricket Moto G7 Supra, please help

The bootloader can't be unlocked on Motorola's website, someone on Telegram unlocked the bootloader of his Moto G7 Power he bought at AT&T, he sim unlocked it then put a MetroPCS sim card int here and unlocked the bootloader. What I'm wondering is if I get my phone sim unlocked, will it change the CID number? Will it make the bootloader unlockable? Will it change the bootloader? I've tried flashing MetroPCS firmware and Retail firmware, both times it changed the BL:MBM number on fastboot, so did that change the bootloader? I appreciate any help in advance. Thank you.
Nothing you can readily do will change the bootloader unlockability.
Someone unlocked the bootloader on AT&T Moto G7 Power yesterday, he said all he did was sim unlock the phone then he put in a Metro PCS sim card and then he unlocked the bootloader. Obviously it changed the bootloader because before that he wasn't able to unlock the bootloader. I know that Cricket, AT&T, and Verizon all keep their bootloaders to where they can't be unlocked which should be illegal especially since I bought the phone outright and I own the phone.
I haven't seen the details.
How was it SIM unlocked?
Changing the SIM should not change the code that is submitted on the website.
The details are on the Telegram group, he sim unlocked it by calling AT&T.
Shinedowngirl87 said:
The details are on the Telegram group, he sim unlocked it by calling AT&T.
Click to expand...
Click to collapse
So an official unlock route.
That may have updated the code or Motorola's database so it pases for bootloader unlock.
What are the unofficial lock routes? Because obviously it's possible to root this phone somehow.
Shinedowngirl87 said:
What are the unofficial lock routes? Because obviously it's possible to root this phone somehow.
Click to expand...
Click to collapse
One way is buy an unlocked phone instead of one SIM locked to a carrier. Those can be bootloader unlocked out of the box.
Or go through the carrier. Policies vary so you should ask them. It appears from above that AT&T unlocking allows bootloader unlocking. That may not be true for all carriers.
There are 3rd party ways to remove a SIM lock, but that provably wouldn't allow for bootloader unlocking.
So has anybody been able to unlock bootloader on Cricket Moto g7?
I know a guy who can help but it cost money
ST Dog said:
One way is buy an unlocked phone instead of one SIM locked to a carrier. Those can be bootloader unlocked out of the box.
Or go through the carrier. Policies vary so you should ask them. It appears from above that AT&T unlocking allows bootloader unlocking. That may not be true for all carriers.
There are 3rd party ways to remove a SIM lock, but that provably wouldn't allow for bootloader unlocking.
Click to expand...
Click to collapse
Metro's G7 power can be bootloader unlocked out of the box no matter sim locked or not.
Bootloader unlocking
edwardxi said:
Metro's G7 power can be bootloader unlocked out of the box no matter sim locked or not.
Click to expand...
Click to collapse
Not always true. Carriers can gray out the allow bootloader unlocking option. I know Cricket did so on an E5 Supra (Plus) I have and I just got an Xfinity G7 Power & it's the same way. Even though it remains grayed out, the E5 allowed the bootloader unlock after I got the carrier code from Cricket, but then it's not on Motorola's site so it remains bootloader locked. The G7 Power was just the opposite- I paid to have it unlocked (cheaper than a month of service). I input the numbers from ADB there and got a bootloader unlock code from Motorola right away. When I tried to use it, it failed since the bootloader unlock option on the phone remains grayed out.
From what I've read here, the Metro G7 Power is the only carrier phone I've seen that is not bootloader locked by the carrier.
Hi, did the comcast phone have an unlock app on it? Who did you use for the unlock pllease?
I bought the supra today and sadly motorola website does not support it for unlock all other versions can be however I am hoping someone finds work around at least for root etc but totally want a bootloader unlock more than anything root and twrp without it I dont even really want the dang phone
NP08 said:
The G7 Power was just the opposite- I paid to have it unlocked (cheaper than a month of service). I input the numbers from ADB there and got a bootloader unlock code from Motorola right away. When I tried to use it, it failed since the bootloader unlock option on the phone remains grayed out.
Click to expand...
Click to collapse
Can you please share this service you paid for to unlock this phone?

Idea for e5 tracfone bl unlocking

So yea I have an idea on bootloader unlocking the xt1920dl Tracfone model (nora_trac)
So my idea is to try bootloader unlock keys from other models (that you own bc I only have nora_trac)
And also I tried unlocking the bootloader with the code 611611 and it said it was successfull it factory reset the phone but it still says
Oem_locked so I think its actually unlocked but I have no way of testing it
Ok bye
did you figure it out because I have the same phone and same problom
same problem same phone where did you put the 611611 code in at?
There are no exploits or user-end mods capable of unlocking a Moto bootloader that is not officially supported for oem unlocking. If you have a Verizon, Cricket or TracFone branded Moto E5 variant, it's simply an exercise in futility to try unlocking the bootloader.

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