i have decided to do a hard reset for my Huawei Mate9, the device is having a lock password and i know it, after making the hard reset the system is starting up normally and asking for the password, i really wonder that i want to enter the password but the keyboard will not show up. i have tried many alternative way but no luck and device is asking me for the password and the keyboard has disappeared.
anyone had the same story?
Yes that happened to me. I then tried to factory reset the device again and it soft bricked (booted to nothing but a black screen) so I had to send it back to Huawei to be reflashed (sent Monday, got it back Friday so can't complain about the turnaround time).
That was before FunkyHuawei existed so you might want to give that a try. Either that or sideload a keyboard if at all possible.
Sent from my MHA-L29 using XDA Labs
thanks for you reply, but this should not happened, i can make a hard reset for my device when ever i want. Huawei is not like samsung that you can count on.
going now to the service center.....
I ran into this problem when factory resetting via boot menu on pre-release firmware.
I've factory reset the device under B126 via Settings > Advanced Settings > Backup & Reset menu with no issues.
How did you reset it and what fw are you running? Any similarities with my experience?
Sent from my MHA-L29 using XDA Labs
Related
hi,
i am not rooted with stock(one s), and all of a sudden my phone stuck and started restarting itself over and over again.
what should i do ?
i can access the special screen when holding the volume button, but i dont know what to do there.
can someone help me please?
Boot into your recovery and recover an old image or wipe ROM and reinstall. The Boot.img from the previous ROM you were using was probably messed up and this should probably resolve your issue.
Dude he has not rooted how will he recover an old image and flash new ROMs??
Go into bootloader(the special screen u mentioned above) and do a factory reset from there...
Sent from my One V using xda app-developers app
i have a crazy problem!
i made already 3-4 factory reset, and after the reset, everything works perfectly until i try do activate or de-activate the wifi. when i click "on" the phone crashes again and goes into restart loop, and in order to stop it i need to do factory reset.
I don't know what to do!!
Now,go into fastboot and flash the kernel(boot.img) and then do a factory reset...this should work...
Sent from my One V using xda app-developers app
actually, i just find how to fix this problem.
(i don't know how to flash kernel or stuff like that cause i never did it.)
though i searched the internet and read about the same problem that someone had, and the fix is to cancel the "sync internet" for the google account in "settings -> Accounts and Sync -> Google -> uncheck Sync Internet"
than i can turn on\off WiFi how much i want with no boot loop.
the bad thing is that i needed to do like 4 factory resets until i got it.i think that if it happen that it is possible to clear somehow the storage data via the boot loader and re-configure the google account and imminently uncheck the "sync internet" check-box. and in this case a factory reset is not needed. but it's too late for me
this is the link where i find the solution:
http://androidforums.com/5129388-post9.html
does any one know what this "sync Internet" does in the google account? i
Thanks,
Before I do factory reset, I removed the root under SuperSU settings.
But unfortunately, when I try to do factory reset, my phone rebooted twice and starts normally.
THE ROOT GET BACK AGAIN AND FACTORY RESET DOES NOT DONE!
It seems recovery mode has some problem, don't know what problem is it.
Is any way to fix it? MY PHONE IS ZENFONE 5 (T00J)
David.Tay said:
Before I do factory reset, I removed the root under SuperSU settings.
But unfortunately, when I try to do factory reset, my phone rebooted twice and starts normally.
THE ROOT GET BACK AGAIN AND FACTORY RESET DOES NOT DONE!
It seems recovery mode has some problem, don't know what problem is it.
Is any way to fix it? MY PHONE IS ZENFONE 5 (T00J)
Click to expand...
Click to collapse
Sounds like your device comes prerooted and if that's the case you can't remove it with a factory reset. This is common among Chinese devices.
zelendel said:
Sounds like your device comes prerooted and if that's the case you can't remove it with a factory reset. This is common among Chinese devices.
Click to expand...
Click to collapse
My device is not prerooted. Before I rooting it, my device still can do factory reset. But after I rooted I can't do it anymore.
It seems like the recovery mode is dead or whatever, do you know how to fix it?
Dont worry all you need to do is to flash the frimware for your device using CWM/TWRP.
You can find your frimware from this site.
http://www.asuszenfoneblog.com/search/label/Firmware
Hope it helped you
Press the thanks button. It also Helps me a lot
Hello everyone,im having a huge issue with my device of late. It randomly just freezes up now and then and i have to do a hard reset to switch it off then. Since this has been happening i decided to do a factory reset on my device and start fresh.
Problem with that is that my phone wont let me do a factory reset by going into the settings menu and then selecting backup & reset and then going into the factory reset menu. Once there and i try to tap the reset tab, it does nothing at all. Is there another way that i can reset my device?
If anyone has any suggestions for me,id really appreciate hearing from you. My device is the E6653 and it is not rooted or bootloader unlocked if thats essential.
since factory reset is next to re flashing your device
consider reflashing using FLASHTOOL. ( even when you device has locked bootloader you can still flash untouched rom)
some time back a user having z5p ( device name Satsuki) was asking how to flash so i gave him good short tutorial at
https://forum.xda-developers.com/showpost.php?p=71394777&postcount=3
the same applies for you too! but select SUMIRE in the list and see your country , select correct build version / download and flash
I am having a problem in Huwaei mate 9 /Model: MHA-L29
I was doing hard reset wipe data and then factory reset it seems while doing the wipe its not done completely first it reaches 15% then it jumps to 100% claims thats it complete.
after the factor reset first I had a locked screen with emergency dialer and a space to put password but there is no keyboard and now I have a black screen with the soft keys but other functions like voice screen logo charging is working. Please help me could I download a new software as I don't know my build number so I can't reflash it beside when I choose the software place should it be related to the purchase country or to my residencey ?
The point that I can't do recovery so is it right to download a new software without knowing the build number or the firmware number.
Turn phone off. Hold vol up and power until you see EMUI recovery with 3 options. Clear cache and reset it a few times. Should fix
I did so this is the main cause for the problem while the wipe cache it's jumping from 15% to 100%%
And I tried yet it's not solved..
This happened to me the first time I performed a factory reset. Had to send it back to Huawei.
Parcel service collected the device Monday, received it Friday. Performed a factory reset again afterwards, all went well.
Sent from my MHA-L29 using XDA Labs
Is there any other solution without sending it to the company like if I download a new software.. But I don't know the build number I just know the model which is MHA-L29 purchased from middle east but there is no huwaei company in the country I am living in and this is the main problem..so please my question could I download a new software without knowing the build number or I should do recery beside I tried recovery with both methods and didn't work.. If yes please provide me with a link and steps..
please read the guide subforum. There is claimed all you need. Specifications for your country, firmware lists. The simplest way for middle East is flashing the C636 offline package ( You will find it within the search feature )
Hi guys. i just bought a second hand Mate 9. but i have experienced issues. one is i cant set the lock screen password. neither can i go to "security" in the settings. it just keeps going out. also, i cant uninstall apps. when i uninstall the phone just restarts and does nothing. Badly need help please. thank you!
Have you tried factory reset?
Yes already tried twice
Go to eRecovery mode, then try factory reset + wipe cache data…