[Completed] Connect to phone with win 10 when phone is off - XDA Assist

Hi, REALLY hope someone can help here!
Elephone p9000.
I am trying to connect the phone to laptop in order to run SP flash. I can connect with the phone on (listed as p9000 in dev mngr). However when turned off the connection goes away.
I have: downloaded and installed vcom, cdc and usb drivers
Turned off digital installation from recovery on laptop
Trued the drivers in win 10
This is driving me nuts so really hoping for help!
many thanks in advance

dhylly said:
Hi, REALLY hope someone can help here!
Elephone p9000.
I am trying to connect the phone to laptop in order to run SP flash. I can connect with the phone on (listed as p9000 in dev mngr). However when turned off the connection goes away.
I have: downloaded and installed vcom, cdc and usb drivers
Turned off digital installation from recovery on laptop
Trued the drivers in win 10
This is driving me nuts so really hoping for help!
many thanks in advance
Click to expand...
Click to collapse
Greetings and welcome to assist. Have you enabled usb debugging in settings and put the phone in recovery/download mode
Regards
Sawdoctor

sawdoctor said:
Greetings and welcome to assist. Have you enabled usb debugging in settings and put the phone in recovery/download mode
Regards
Sawdoctor
Click to expand...
Click to collapse
thanks for the response. The p9000 will not go in to recovery mode without twrp - i can only get factory mode and this doesnt work either. It is set for usb debugging. It seems it is an issues with windows 10. fuggingtyfuggityfug

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Hi and thank you for using XDA Assist
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Apurv29 said:
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Hello,
Do you have correct drivers installed? Also are you trying to connect phone in fastboot or normal MTP mode?
Regards
Vatsal,
Forum Moderator.
Vatsal said:
Hello,
Do you have correct drivers installed? Also are you trying to connect phone in fastboot or normal MTP mode?
Regards
Vatsal,
Forum Moderator.
Click to expand...
Click to collapse
I have already got drivers installed in my laptop and moreover I downloaded them from internet and while installing came to know that they are already installed.
I am connecting phone in normal MTP mode.
I believe that the problem's with my laptop.
If you can provide any solution, I'll be very grateful!
With regards,
Apurv29
Apurv29 said:
I have already got drivers installed in my laptop and moreover I downloaded them from internet and while installing came to know that they are already installed.
I am connecting phone in normal MTP mode.
I believe that the problem's with my laptop.
If you can provide any solution, I'll be very grateful!
With regards,
Apurv29
Click to expand...
Click to collapse
Hello,
I am not sure what solution you are looking for.
But just installing the correct drivers should fix the issue.
Regards
Vatsal,
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Click to expand...
Click to collapse
Greetings and welcome to assist. You have downloaded everything I would have suggested already, have you tried a hard reset and booting into recocery ? There is this thread I found that may help
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sawdoctor said:
Greetings and welcome to assist. You have downloaded everything I would have suggested already, have you tried a hard reset and booting into recocery ? There is this thread I found that may help
http://forum.xda-developers.com/showthread.php?t=2715209
Good Luck
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Click to expand...
Click to collapse
Thank you for your kind reply ...
But i had recovered it by sptool.. Initially the phone was not responding to windows but then i installed the mediatek vcom drivers and after it formated and then flashed it
jazibzps said:
Thank you for your kind reply ...
But i had recovered it by sptool.. Initially the phone was not responding to windows but then i installed the mediatek vcom drivers and after it formated and then flashed it
Click to expand...
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That's great news, glad you fixed it

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