My phone is swelling up i think. - ONE Q&A, Help & Troubleshooting

Hey, guys.
I've had this phone since 2014 when it first released. It's a sandstone back. My cover is kind of bulging out near the bottom of the camera. Does this necessarily mean my battery is swelling up? Because I still get 4.5 - 5 hrs of sot so is performing fine.

K.rockr said:
Hey, guys.
I've had this phone since 2014 when it first released. It's a sandstone back. My cover is kind of bulging out near the bottom of the camera. Does this necessarily mean my battery is swelling up? Because I still get 4.5 - 5 hrs of sot so is performing fine.
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i also thought this when my back covery clips started breaking off but it was fine, best thing to do is remove back cover. Get a credit card, or any sort of card (driving licence etc) and pry it under, and go round it all unclipping it all
and have a look. we cant tell you without seeing. But i'd check soon u dont want it blowing up in ur pocket or anywhere for that matter.

Related

The Battery Door saga

So, I've heard people having ridiculous troubles getting their battery doors off, but mine is quite the opposite. It takes only a little pull to get it, and when it is "on" it seems like there is a unintended gap between the door and body of the phone and it doesn't seem to lay flush with the edge of the body. I actually bought another battery door to see if mine just lost its ability to lock but the same annoyances occur.
Has anyone had a similar situation and know a fix? Is there a "right" way to put on the battery door?
Thanks!
Takes 2 people (or 3 hands) just to get my bloody phone cover off, but no issues removing the battery cover. Sure is a pill to get that darn thing back on though.
I believe you are possibly the first one to complain about it coming of that easy. Where did you buy the battery cover from? Ebay? Is it a genuine HTC part?
Try calling HTC, they might send you a replacement one and it will be genuine.
Mine was hard to pull off at first but I think I may have messed it up because now I'm having the same issue. Its quite easy to get off now. Eh well, I'm going to put a case on my phone this week so hopefully it'll hold the door tighter.
Haha, glad its not just me.
Mines been ridiculously loose since the first time I had to remove it.
I have a case mate barely there on now, and its working out great.
Sent from the future...
Mine's not loose, but after reading and watching reviews, I was prepared to do battle with the battery cover if needed. In the end, some people are just brain dead. The battery cover isn't hard to take off, or put back on.
Still has me scratching my head...
They have changed the cover since the first ones came out. If you got your inspire early on the battery cover was a nightmare and usually got destroyed trying to take it off. HTC is actually sending out free replacement battery covers because the first covers were so bad.
Sent from Uranus using my HTC Inspire 4G!
Some of them are great, and some are just horrible. We actually broke one at work trying to get the door off so we could install the battery for a customer. However; mine works great, pops right off whenever I need it to, without a hassle.

What, if any, issues/manufacturing faults did you experience with your Z3?

I wanted to create this topic because I am curious and because I see many people asking if this phone isn't too fragile or has QC issues. I believe that the people with problems are the vocal minority but the best way to find out is to have a poll.
So, have you found any faults or is your device right as a little (Xperia) ray of sunshine?
You can select more than one option.
1st phone: defective camera (purple noise)
2nd phone: USB flap misalign when closed
3rd and current phone: so far so good
My first phone's screen had an area in a line from top to bottom, right of centre that had no touch sensitivity. The area was about .5 cm wide.
I couldn't touch anything on the line or drag anything across it.
I contacted Amazon.co.uk and they sent me a new one right away. They also let me hang onto the defective one until the replacement arrived without charging me.
Awesome! thanks for the replies so far! Please keep them coming!
My phone is perfect. The USB flap is a teeny tiny bit, like a fraction of a milimeter, misaligned but the seal is intact, I do not intent to take my phone into the pool anyway and thought it was pointless to go through the hassle of returning an otherwise flawless phone for something half of my friends can't see when I point it out. My carpenters eye is ridiculously accurate so meh.
The back glass scratched a few hours after removing cover. Ive only has the phone for 2 days and Bell wont take it back with damages. The phone has only ever been in my otherwise empty pocket...
Anyone else experiencef this? I thought both were gorilla glass.
I don't think the back is as scratch resistant as the front, as I too have very minor scratches on the back, using front and back tempered glass protects now.
My unit only has a slight annoyance which is the headphone jack is wobbly. It has about less than 1mm of wiggle room. I can see a gap between the metal body and the Jack. The Jack works perfectly currently.
Don't know if it's worth bringing to the Sony store, or to just seal it with some super glue or something. :/
Took some underwater pictures at the aquarium, thought it'd be cool.
Sending my phone into Sony to get a warranty replacement today.
xxquicksh0txx said:
Took some underwater pictures at the aquarium, thought it'd be cool.
Sending my phone into Sony to get a warranty replacement today.
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I assume water got in?
hanime said:
I assume water got in?
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That's what I'm assuming. I could also hear air bubbles when squeezing my device... :/
It worked fine for a while, I even rinsed it off in the sink after exposing it to the water. (It was fresh water, but there were fish in it) No more than 6 inches submerged for like 30 seconds. Was going through the pictures and the touchscreen just stopped working.
xxquicksh0txx said:
That's what I'm assuming. I could also hear air bubbles when squeezing my device... :/
It worked fine for a while, I even rinsed it off in the sink after exposing it to the water. (It was fresh water, but there were fish in it) No more than 6 inches submerged for like 30 seconds. Was going through the pictures and the touchscreen just stopped working.
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In reality, from what I have read, some are not waterproof out of the box. So sad to hear this when Sony advertised this phone as waterproof. Before submerging, did you try the water test via software (pressure sensor)?
hanime said:
In reality, from what I have read, some are not waterproof out of the box. So sad to hear this when Sony advertised this phone as waterproof. Before submerging, did you try the water test via software (pressure sensor)?
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Yes(Although I don't really think the test proves the waterproofness), I had also had it completely submerged for 10 minutes when I bought the device.
xxquicksh0txx said:
Yes(Although I don't really think the test proves the waterproofness), I had also had it completely submerged for 10 minutes when I bought the device.
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This really sucks because there is no way we can tell if it is waterproof until we really submerge it. I am going to avoid submerging mine at all cost.
Hi
I had some problems with this new phone.
1: no nfc working
2: horizontal section from 9 to 177 of the touchscreen doesnt work properly
So i get a third replacement by SFR (in France) and I think I get a fully working Z3.
I love the advertisement of Sony for ils Z3 in France : demand perfection (exigez la perfection)!
I've had 2 copper Z3's. First one, front glass shattered whilst in my front left pocket, nothing else in the same pocket. I've carried all my phones in the same manner and never had an issue. Also had the pink spot issue.
Second phone has 2 stuck pixels.
I really like the phone. They just don't like me
Got a replacement from T-Mobile, the camera button seems to be stuck.. Only works like 20% of the time. Instead of feeling like a dual stage button, it's just a single press with no tactile feel.
When in the camera app it either does nothing, or is stuck trying to focus repeatedly.
Has the same issue with the glass coming up on the back as well. Definitely feels and sounds as if adhesive it being "pulled apart" per se.
Also, the flaps seem to be a little mis-aligned.
My T-Mobile must have gotten a bad batch...
If you have a misaligned usb flap, will replacing the flap with a spare one fix it or is it an issue with the frame?
First one I got in store, noticed the power and volume up buttons were stuck and wouldn't click, the next one's speakerphone didn't work, now this one's camera button is stuck and doesn't have the two stage shutter and can't take photos in the stock app. I still prefer the phone over any other currently out.
Edit: I got mine through t-mobile.
UPDATE: The camera button has come unstuck and works fine now, though it does get a little stuck still.
Two display/screen issues :
- Screen burn-in all the time : status bar and home button more particularly. I strongly suspect a defective screen : I send my Z3 back to Sony, and they did... a software update ! I'm kind of curious about what they did exactly because my phone was completely updated. Of course, it didn't solve anything...
- Strange parasite lines surrounding text lines. Probably a software issue. I'm waiting Lollipop to see what it gonna do on my phone.
Sent mine in for a screen repair in the USA. Its a d6603 international version that is rooted and an unlocked boot loader stock. They just informed me that they cannot fix due to it not having the correct software and it not being a US phone.

Is the phone completely flat?

My father and I both have the XZ dual, and i noticed when placing it on a flat surface it does not lie completely flat. The top left corner near the led notification light moves a bit and isn't flat on the surface.
It's worse on my phone than my dads, but i do notice that it got worse with time. I also bend it to the other side every once in a while and it becomes flat again only to bend the other way again in a few days.
I do not usually put it in tight places other than my front pocket, and I'm a thin guy so don't have much force on the phone.
Well, that's a relief. I thought I was only me. Same here. Tried some times to bend it to be flat, was ok for a couple of days, then the same thing, top left corner, no flat.
We 're talking like 0,1 mm so not really a problem, does not bother me, it's an amazing phone, can't wait for XZ Premium though.
Papanik said:
Well, that's a relief. I thought I was only me. Same here. Tried some times to bend it to be flat, was ok for a couple of days, then the same thing, top left corner, no flat.
We 're talking like 0,1 mm so not really a problem, does not bother me, it's an amazing phone, can't wait for XZ Premium though.
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So its not just me! It's driving me crazy, when i type with the phone on a flat surface it makes some sounds and is really annoying!
I thought it was supposed to be a flat phone ?
Got mine a month ago. It is completely flat.
Bad side - camera lens are also flat and prone to scratches...
Wysłane z mojego F8331 przy użyciu Tapatalka
this phone is totaly twistable and i noticed that after 10 days from when i bought it .i have put the phone on flat table and emediatly noticed its like a banana LMAO... it bends like no other phone for sure but the good side is it can go back to flat aswell ..phone is made mostly from plastic so we should expect that. i would recommend not carrying it in tight pockets it bends quickly... for a flagship device this should not happen but anyway if they continue this way i wont be buying Sony phones for sure.
cocagenda2 said:
this phone is totaly twistable and i noticed that after 10 days from when i bought it .i have put the phone on flat table and emediatly noticed its like a banana LMAO... it bends like no other phone for sure but the good side is it can go back to flat aswell ..phone is made mostly from plastic so we should expect that. i would recommend not carrying it in tight pockets it bends quickly... for a flagship device this should not happen but anyway if they continue this way i wont be buying Sony phones for sure.
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I've had a lot of plastic phones, non bent this way and stayed bent!
The XZ premium is made of glass and metal, which is better in my opinion, even for heat issues. This phone heats up in my pocket while im carrying it, reaching body temperature 37c, after that it doesnt take much to heat it up to around 40 in which case it starts to throttle and stutter. The metal on the back looks reaaaalllyy thin, you can hear it when you tap the phone on the back.
I think my phone is also diagonally bent. Damn. This make me sad.
could u please take pic and send it here
thanks
Geeks Empire said:
could u please take pic and send it here
thanks
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even if we put some pictures to prove it u wont be able to notice cuz it cant be seen by an eye u must put on the flat table and then ull notice.
Papanik said:
Well, that's a relief. I thought I was only me. Same here. Tried some times to bend it to be flat, was ok for a couple of days, then the same thing, top left corner, no flat.
We 're talking like 0,1 mm so not really a problem, does not bother me, it's an amazing phone, can't wait for XZ Premium though.
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A 10th of a mm is well within the manufacturing tolerances, it is quite hard to produce 100% flat surfaces unless you go full metal and even then it is not guaranteed. Try checking the flatness against a glass surface though. No issues here.
Aaromtaar said:
A 10th of a mm is well within the manufacturing tolerances, it is quite hard to produce 100% flat surfaces unless you go full metal and even then it is not guaranteed. Try checking the flatness against a glass surface though. No issues here.
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On my phone it's way more than 1 mm, the phone moves while on a flat surface like glass.
This is my phone bent/twisted
https://www.youtube.com/watch?v=2TWqkMP7yZc
MrRojano97 said:
This is my phone bent/twisted
https://www.youtube.com/watch?v=2TWqkMP7yZc
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That's indeed quite severe, definitely out of spec. Was it like this since you bought it or just a recent discovery ?
---------- Post added at 07:31 AM ---------- Previous post was at 07:24 AM ----------
omarfarrah said:
I've had a lot of plastic phones, non bent this way and stayed bent!
The XZ premium is made of glass and metal, which is better in my opinion, even for heat issues. This phone heats up in my pocket while im carrying it, reaching body temperature 37c, after that it doesnt take much to heat it up to around 40 in which case it starts to throttle and stutter. The metal on the back looks reaaaalllyy thin, you can hear it when you tap the phone on the back.
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Weird... Probably that's why yours got bent, overheating. Have you determined the cause ?
Bought on launch day in September, still perfectly flat.
Aaromtaar said:
That's indeed quite severe, definitely out of spec. Was it like this since you bought it or just a recent discovery ?
---------- Post added at 07:31 AM ---------- Previous post was at 07:24 AM ----------
Weird... Probably that's why yours got bent, overheating. Have you determined the cause ?
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I actually haven't. Have no idea why it happened but it does seem to go back into bent position after adjusting, seems to me as a manufacturing fault or maybe I permanently bent it before without noticing (i dont think its that easy though). I don't remember how it was when I first bought it, but I started noticing it in January and my phone is about 7 months old right now.
I meant the overheating issue ( you mentioned in a previous post that it reaches 40 centigrades ), usually polymers are susceptible to dimensional changes as they are exposed to constant heat, hence the frame warping. Mine is as flat as it was the day I bought it (early Oct. 2016)
Aaromtaar said:
I meant the overheating issue ( you mentioned in a previous post that it reaches 40 centigrades ), usually polymers are susceptible to dimensional changes as they are exposed to constant heat, hence the frame warping. Mine is as flat as it was the day I bought it (early Oct. 2016)
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I thought 40 c was normal, it always reaches that especially when doing some heavy tasks or when the weather is hot (I travel in the Middle East where its usually hot). But as from the video posted in an above reply, i think there's a weakness in the phone structure since mine is bent in exactly the same way, and other users also reported the same area.

Back glass panel question

So where I live it's been getting very hot weather wise. I've had the phone in a toughcase for almost a year, the phones 2 years old and pristine.
Few days ago thought I'd take it out the case and give it a clean, took it out the case today and one side has started to come up, it looks as though the adhesive is coming off due to the high heat.
Has anyone experienced this? And if so what did you do? The phone is out of warranty so can't get ir repaired by Sammy. I'm fairly proficient when it comes to repairs and what not.
I can obviously replace the whole thing as a long term solution, but is there anything I can do in the mean time?
Thanks in advance.
I would guess that the battery has degraded over time and giving excess heat and expanded a little. I would suggest to replace it (maybe with S7 Edge battery).
vordhosbnbg said:
I would guess that the battery has degraded over time and giving excess heat and expanded a little. I would suggest to replace it (maybe with S7 Edge battery).
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The battery is fine as I've looked at it and normally with battery swelling the battery life is dreadful but I'm still getting 17 hours use with 3-4 hours sot. The back panel fits on fine it's just the adhesive one side, I've checked battery health too and it's good.
You can buy the adhesive from various places and google will take you to various guides on removing the back cover, you need to heat it up enough to loosen the glue.

Dropped Honor View 10 (with factory scratch guard) from bed. Cause for concern?

2 days back, I was watching a video on my Honor before I slept off and the handset slipped from my grip. Next thing I know, I wake up to find my phone screen first on the ground in the morning. Although it has the factory screen guard on it, along with a transparent back cover, and doesn't have any scratches on it eemingly anywhere after the fall, m still worried I may have hampered the performance of the phone in some manner. Do I need to be this worried. Kindly advise.
Nothing to worry
I assume your mattress will be having a height of couple of feets or even less.
It has a kind of drop resistance, mainly due to its integrated “airbags” in the corners. It wont be mentioned on Amazon, but these are the factors that urged me for buying a View 10.
There is an article on Androidpit which you can go through.
So, be happy that your phone is still flawless and hit thanks if you think I helped.
Adi200 said:
2 days back, I was watching a video on my Honor before I slept off and the handset slipped from my grip. Next thing I know, I wake up to find my phone screen first on the ground in the morning. Although it has the factory screen guard on it, along with a transparent back cover, and doesn't have any scratches on it eemingly anywhere after the fall, m still worried I may have hampered the performance of the phone in some manner. Do I need to be this worried. Kindly advise.
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