LTE issues - Honor 8 Questions & Answers

Hey guys I dont see this issue anywhere so maybe i got a dud but basically my phone loves to sit on edge for really no reason. I have tried to restart it, toggle on and off airplane mode, switch between network modes, toggle on and off data, and none of it seesm to work. It seems fine most of the time but if I enter a area with edge and then leave it my phone will take a good 10 minutes to switch back to LTE. If I fiddle with it enough I can sometimes get it to switch back to LTE. Im on T-Mobile and for whatever reason it does NOT want to be on anything other than LTE or Edge. Ive never even seen the 3g or 4g icons. So any ideas?

It could be that the LTE coverage in the area you go to is spotty, which is why your device switches the EDGE. As it gets better reception via the EDGE band.

I remember reading in a review that this was a problem for one reviewer. Maybe it's the network bands used that your Honor dislikes or maybe it's just a software issue. If I were you I'd try with a different SIM card from a different carrier that does not use the same network (some carriers share their network).

I think the area you're in, isn't fully supported by honor 8 modem

Related

[Q] why would this happen?

yesterday I was at my friend's house where I would get really crappy reception. I decided that I would turn off the data connection and make the phone use only 2g networks to save on some battery life. when I re-enabled 3g networks, my phone would only get edge service. this happened for the rest of night, and even though I figured that it might be a carrier issue, I decided to do some searching on the internet. I tried doing the *#*#4636#*#* thing and turning on only gsm networks and resetting the radio, but nothing seemed to help. finally I found a thread that talked about being on the wrong radio band (I think it's called), so I did the *#*#4636#*#* thing again and put it on the usa band. this actually fixed my problem and i've been getting 3g ever since.
why would enabling only 2g networks or turning off the data connection put the phone on the wrong band? i've found that it happens whenever I enable only 2g networks in the settings menu. anyone know why?
I can't speak for your case, but I know for T-Mobile in America when you switch from edge (2g) to 3g the phone has to actually turn off the data, then turn it back on with the frequencies of the other connection.
andythefan said:
I can't speak for your case, but I know for T-Mobile in America when you switch from edge (2g) to 3g the phone has to actually turn off the data, then turn it back on with the frequencies of the other connection.
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that might explain why it went to a different band in the first place, but why would it get stuck on that band even after 3g was turned back on? I even did a hard reset and turned data off and on during the few hours that I was stuck on edge but it did nothing. could it be a carrier problem? I would imagine that the only fix would be to bring it into the carrier's store or call them to get the phone put back on the correct band

[Q] Why does my AT&T HOX keep switching to EDGE?

I've noticed this only at night time when I'm at home. My phone will be on Edge instead of 4G. Data is fine because I'm on wifi but if I turn wifi off, I will have no data and it will not connect to 4G.
I live in an area without 4G LTE, but we do have HSPA+. I have a few iPhones in my house also and they are not, nor have they ever, switched to Edge in this area. So why does HOX keep doing it? Is there something I need to do like turn of LTE or something?
relic120 said:
I've noticed this only at night time when I'm at home. My phone will be on Edge instead of 4G. Data is fine because I'm on wifi but if I turn wifi off, I will have no data and it will not connect to 4G.
I live in an area without 4G LTE, but we do have HSPA+. I have a few iPhones in my house also and they are not, nor have they ever, switched to Edge in this area. So why does HOX keep doing it? Is there something I need to do like turn of LTE or something?
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I have yet to see mine display anything but 4G, even when my signal is very low
I have run into the same problem as you, and likewise my iphone 4S never went to edge nor had a signal issue where I live. I think i'm going to take my phone back to AT&T and either ask for another phone or a refund. I really like this phone but having no signal at home is unacceptable.
Some of my "android" co-workers have said it may have something to do with the battery profile? Since we don't have root we can't check it but. But something about the phone is thinking "I don't use 4g at night" so it shuts it down to save battery... anyone?
My first HOX would never switch to "E", but always showed "4G", except when it would lose all bars and show a small X. I finally swapped it out yesterday for another one and the new one hasn't lost the signal completely yet, so I'm guessing there are a few bad HOX's out there with buggy radio firmware.
I'd keep swapping out units until you find one with stable cell reception. My new one finally switched to E today, but that's because I'm barricaded in a fortified complex with no cell penetration whatsoever. Seems to be working as expected.
mine does the same. I live in a low reception area and my 4s can hold on to the hspa signal while the one x goes between edge, no service, 4g. Love the phone but I need my phone to work at home.

Data Connection Issues

Have anyone experienced data connection issues on the AT&T variant, some of my apps like Craigslist won't open, but it will on other devices?
same
alhadee12 said:
Have anyone experienced data connection issues on the AT&T variant, some of my apps like Craigslist won't open, but it will on other devices?
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Yes. I am having issues on my Sprint Note EDGE. The signal goes up and down and the data is very spotty only giving me any data about 20% of the time. I am waiting on my replacement but I doubt the phone is faulty.
Sortilege said:
Yes. I am having issues on my Sprint Note EDGE. The signal goes up and down and the data is very spotty only giving me any data about 20% of the time. I am waiting on my replacement but I doubt the phone is faulty.
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My issue is now turning out to be one app, which is Craigslist. I can't connect via AT&T data, but I was able to use a Verizon Hotspot to connect.
I have noticed data & wifi connection dropping frequently. I have been blaming my mobile operator and internet service provider until I saw this thread.
On my T-mobile Edge i was getting Wifi drop outs every minute or so.
I am getting a replacement tomorrow and I will report back.
here is what my battery stats looked like
https://dl.dropboxusercontent.com/u/28335306/tempFileForShare_2014-11-21-08-19-24.jpg
Firmware.....
Its a Firmware issue
Guys I am almost positive this issue is due to a glitch in Samsungs firmware. I tested the data and was able to download over 1 megabyte per second with only one bar on 4g Spark LTE.
According to the tech support person I talked to that would not be possible on only 1 bar. (btw I stopped the test after hitting 1 Megabyte per second for those that need help converting that equals 8mbps). I was in a saturated 4g Spark network with 5 towers within spitting distance from my location and it still only showed 1 bar. I'm thinking either how the tower reads the signal strength or a bad code line shows no more then 1 bar no matter what.
Now for those having dropped data. Check the Sprint {if you are on Sprint or your providers site for a similar coverage map) site to see the saturation for 4g Spark service, the phones are now setup to LOCK on and HOLD onto the FASTEST tower, which according to the tech who also filled me in on the way the new antennas work, can lead to what seems to be dropped service. She would recommend for individuals having this issue if Spark service is not fully activated in your area to switch over to CDMA only under settings to fix the LTE data dropping issue. BTW the Spark LTE service is apparently different then the old LTE service so those versions do not appear to work interchangeably (according to the Sprint service map). I'm assuming this new triband lte is new for all the carriers but maybe not...
I also noticed someone else got the new version of the firmware, which I also have and that did NOT fix anything for me. If anyone is struggling with this issue I would wait until the firmware is updated again. WHICH I hope by that point we can get flashable firmware for those of us that are rooted...???
Now for a VERY Important Fact: there will now be no way to use data while on a phone call. These phones are a single antenna model. You can either be on the phone or data... UNLESS you are making a WiFi call. That is why this is now a option. It will keep the antenna set to the data side of things and make it possible to use data for the internet at the same time.
I hope this helps.
Adan
alhadee12 said:
Have anyone experienced data connection issues on the AT&T variant, some of my apps like Craigslist won't open, but it will on other devices?
Click to expand...
Click to collapse
http://blog.craigslist.org/2014/11/24/craigslist-dns-outage/
Thank you for the info. I agree it has to be a firmware issue. I am getting a replacement handset tomorrow to verify that but I can see all these hansets being bad. I am in areas all day long with strong lte/spark/and 3g but my data connection constantly drops. I do also see the cellular signal shooting up and down but have no issues with my call quality at least. Have to reboot...toggle airplane mode....or shut data off and on just to get a little bit of 3g service for a second or two. I really hope the firmware update comes soon. I also went under networks in setting and set it to CDMA only and it as at least seeming to give me a steady 3g connection for now...will reply if that changes
signal
I had the note 4 for 3 weeks before giving it to my wife and getting the edge....the note 4 in all my normal travel was perfect....now with the edge i have horrible data so its something i hope they update quickly
I don't rely on the stock signal bars, they are not really reliable in my opinion. Instead if you install SignalCheck Lte or SignalCheck Pro (for those that are rooted) from the play store. It accurately shows the true signal strength of your connection.
I like the Pro version since it allows to reset the connection quickly if need be.
TS

[Q] Sprint - can't connect to 3G? LTE only.

I have the opposite of the LTE dropping problem I see most people have. I can't get 3G, but my LTE works fine (well, once it spazzed out after a PRL update and would only do 0.5mbs on LTE). At work, where I know I can't get LTE, but could get 3G with my Note 2 (and we even have a repeater), I can't get data. If I go to the window where I can barely get LTE and reset my antenna, it'll get LTE, and when I walk away it'll flash 3G for a second and go out. I still get several bars and can talk and text fine. Everyone else with 3G is fine. After thinking about it I realized that in the month I've had the phone I've NEVER been able to connect to 3G in places where I used to be able to. It's LTE or nothing. I'd be more than happy with 3G if the alternative is to read a book. Could this be a SIM card issue? Hardware? Firmware? It's annoying the hell out of me, I work 10 hour shifts at night, I need my data.
Just a follow up, I downloaded a network signal info app and it shows me having a solid 40% signal. Net type: will alternate between EHRPD, EVDO A, 1xRTT, and Unknown. Data state: will alternate between "Setting up data connection" and "no activity". It seems like it's looking for a connection but won't connect. I know the signal is there. The only time I can get the 3G logo to light up is right after going out of LTE range, it'll light up 3G for a few seconds and then go out. My coworkers with Sprint have confirmed the new repeaters we have are working, and I've confirmed it won't hook up to 3G at home like my old phone.

Signal issue, phone choosing low/0 signal 3g over full LTE

This is driving me nuts, I'd love to know the answer. Here goes: in my room my Pixel 3 either chooses from full LTE signal or one bar of h+ (basically unusable). It seemingly chooses at random. I have gone into phone information and set to only use LTE which immediately switches me to full signal and fast internet speeds. However, when I make this switch people are unable to call me. Any idea what's going on? Why is the phone not using the full strength LTE all the time!? Why would it choose an alternative signal that I can't barley speak to anyone or use the internet! Not sure if I should blame the phone or the provider. I'd love to understand exactly what's going on
FYI I'm on Three and the phone is provisioned for VoLTE. The full signal I'm referring to must be the 800mhz.
Appreciate any advice, thanks
Pixel 3 has really bad signal. Tried to become a sms over 30min in my room. Theres enough signal for it. Not good but enough but on pixel 3 never came on.
Switched into flightmode and turned off but no sms...
I was angry cause i did mobile banking. Never had this probleme bevore. Then i switched sim to nokia8 sirocco and became my sms instantly...
Pixel3 is a nice phone in design but software is ****! Never again a pixel...
Thought on a google phone they pick the best out of a phone but it isnt

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