[Q] Sprint - can't connect to 3G? LTE only. - Note Edge Q&A, Help & Troubleshooting

I have the opposite of the LTE dropping problem I see most people have. I can't get 3G, but my LTE works fine (well, once it spazzed out after a PRL update and would only do 0.5mbs on LTE). At work, where I know I can't get LTE, but could get 3G with my Note 2 (and we even have a repeater), I can't get data. If I go to the window where I can barely get LTE and reset my antenna, it'll get LTE, and when I walk away it'll flash 3G for a second and go out. I still get several bars and can talk and text fine. Everyone else with 3G is fine. After thinking about it I realized that in the month I've had the phone I've NEVER been able to connect to 3G in places where I used to be able to. It's LTE or nothing. I'd be more than happy with 3G if the alternative is to read a book. Could this be a SIM card issue? Hardware? Firmware? It's annoying the hell out of me, I work 10 hour shifts at night, I need my data.

Just a follow up, I downloaded a network signal info app and it shows me having a solid 40% signal. Net type: will alternate between EHRPD, EVDO A, 1xRTT, and Unknown. Data state: will alternate between "Setting up data connection" and "no activity". It seems like it's looking for a connection but won't connect. I know the signal is there. The only time I can get the 3G logo to light up is right after going out of LTE range, it'll light up 3G for a few seconds and then go out. My coworkers with Sprint have confirmed the new repeaters we have are working, and I've confirmed it won't hook up to 3G at home like my old phone.

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[Q] 3G connection won't come back on until I end call

Hey, I'm having this weird problem with my 3G connection/data connection. If I end up loosing a 3G connection during a call. The only way to get it back is to end the conversation. To further explain... If I hit a spot with no 3G, then go back in a 3G spot, it won't come back on. I still have a good signal and i can talk but there's no E, G or 3G showing. While my phone is in this state I'm unable to browse the web,, it says no data connection which is odd because i obviously have a connection if I'm on the phone...3G starts to come back on As soon as i press end call. It instantaneously goes to E, then G, then 3G. At that point if I make another call, I'll still have a 3G connection and my phone works fine, i.e. i can browse the web and talk as usual. If I hit a spot where I loose 3G again (while in a call) it won't reactivate, I can continue to talk but I can't browse the web. No E, G or 3G showing (just bars with good signal) and it won't go back to normal until I end the call. Any suggestions?, thanks. unlocked bootloader, completely stock, not rooted running 2.3.3
Its an issue but not an isolated issue. I've experienced this as well, on both T-Mobile and att phones. Maybe LTE technology will help with better signal transfer than 3g.
Sent from my Nexus S
Same thing here.
Just for the heck of it I called t-mobile to get my original sim card activated. It's an oldie from 2004. They said it should be turned on within the next 24 hours. I don't ever remember it happening with any of my other phones while using the older sim. Maybe there's a connection,, it's worth a try, I don't have anything to loose. I'll post my results.
i was under the impression that you can't surf the web and make a call at the same time. since day 1 my phone has always turned data connectivity off as soon as i make a phone call. i thought its supposed to be that way lol. it isnt?
EDIT:
just did some testing. on 3G i can make phone calls and surf the web. on E, i cannot. i leave edge on all the time to save battery (dont need 3g to check emails), so i guess i thought its normal for data to cut out haha.
tmobile and ATT networks are not setup right now to hand a call from GSM back over to 3G during a call. if you are on 3G during a call, and lose 3g and go back to gsm, you will stay on gsm until the call ends. then the phone will switch back to 3g.
this is done on purpose by ATT and tmobile, the thought is that they will enable this hand off direction once 3g is widely covered. but since gsm footprint is larger than 3g, they set it up this way. its annoying, but normal.
kramer987 said:
i was under the impression that you can't surf the web and make a call at the same time. since day 1 my phone has always turned data connectivity off as soon as i make a phone call. i thought its supposed to be that way lol. it isnt?
EDIT:
just did some testing. on 3G i can make phone calls and surf the web. on E, i cannot. i leave edge on all the time to save battery (dont need 3g to check emails), so i guess i thought its normal for data to cut out haha.
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Click to collapse
You missed the hoop with this one lol. Topic is not about this.
Sent from my Nexus S
Roger P, I'd hit thanks for your answer but I don't see the thanks button to click. For me it's a huge deal to have some closure on the matter. As we all know, it sucks when you loose confidence in your phone. Don't know if it's a web site etiquette thing and that's why I'm not seeing it. Either way, thanks a lot. peace
It depends on the 3G carrier setup by your operator. For example, my operator uses 2 carriers for 3G service, one is data only carrier and the other one is shared between voice and data. So sometimes 3G data connectivity goes away during a call because I was connected to a data only carrier and sometimes I keep using the data connection during the call because I was using a shared carrier. I don't know if this is the case for T mobile.

Constant network issues

I am on my 3rd device in 3 days. First one was rooted, second one was not. This current one is also not rooted as well.
Unless I am very unlucky, I am going to assume there is a definite issue with the network configuration on this device. Status says I have 3 bars of 4G coverage, however I cannot connect to the internet at all.
Network Signal Info says I am on UMTS with a -93DBM, data is connected. However nothing will load. If I put the phone into airplane mode and then turn airplane mode off the networking comes back online. Speeds are slow though, barely able to perform basic mobile web browsing and watching youtube and such isnt possible. Too slow an too long to buffer.
This doesn't only happen at my house, it happens in other areas as well but it does happen constantly at home. I a not a heavy data user on my account, 1-2GB monthly, so Tmo says they arent throttling me. They have replaced the SIM every time with the devices as well.
Suggestions? If I cannot figure this out soon I am going to cancel my service as I cannot pay for a service and phone that just doesnt work. Tmo seems stumped. They just keep replacing phones since I am within my 14 day return/exchange period.
However, 3 devices all having the same issues sure seems to either prove the phone has an issue, or m general area of Tmo service.
I live in downtown Tempe, AZ.
Your wifi works?
I have the same issue in my house... I have a weak signal and 4g drops down to 2g which is terrible.... 4g downloads are 3Mbps, but uploads are under 100kps
I changed the network mode to wcdma only which helps significantly. 4g drops, but quickly returns...
Give it a try...
I'm having the same issue here in Orlando. I've had 2 phones now (first one was just a bad unit) and both have had horrible network connectivity and reception. I take my SIM card out and put it in my 2 year old MT3G and it gets perfect reception and fast data transfers while the G2x is choking on network transfers.
Go complain here in LG forum. This is software issue.
http://www.lgforum.com/forum/boards/general/lg/topics/g2x-wifi-problems
have full bars but cant download anything. just sits at waiting for data connection.
We really need a baseband modem that works better. My bars goes to zero then to edge and then to 3g constantly. Any time it switches between the connections then the the bars goes to zero and it says there is no conection. Also noticed that 3g connection fluctuates very bad while doing a speed test.
Sent from my LG-P999 using XDA App
ceroglu said:
We really need a baseband modem that works better. My bars goes to zero then to edge and then to 3g constantly. Any time it switches between the connections then the the bars goes to zero and it says there is no conection. Also noticed that 3g connection fluctuates very bad while doing a speed test.
Sent from my LG-P999 using XDA App
Click to expand...
Click to collapse
How are you getting 3g? Unless you meant to say 4g?
himmelhauk said:
How are you getting 3g? Unless you meant to say 4g?
Click to expand...
Click to collapse
T-mobile only has 3g connection avaliable where I live, of course it says 4g on the phone but in reality it is only 3g.
ngerasimatos said:
I am on my 3rd device in 3 days. First one was rooted, second one was not. This current one is also not rooted as well.
Unless I am very unlucky, I am going to assume there is a definite issue with the network configuration on this device. Status says I have 3 bars of 4G coverage, however I cannot connect to the internet at all.
Network Signal Info says I am on UMTS with a -93DBM, data is connected. However nothing will load. If I put the phone into airplane mode and then turn airplane mode off the networking comes back online. Speeds are slow though, barely able to perform basic mobile web browsing and watching youtube and such isnt possible. Too slow an too long to buffer.
This doesn't only happen at my house, it happens in other areas as well but it does happen constantly at home. I a not a heavy data user on my account, 1-2GB monthly, so Tmo says they arent throttling me. They have replaced the SIM every time with the devices as well.
Suggestions? If I cannot figure this out soon I am going to cancel my service as I cannot pay for a service and phone that just doesnt work. Tmo seems stumped. They just keep replacing phones since I am within my 14 day return/exchange period.
However, 3 devices all having the same issues sure seems to either prove the phone has an issue, or m general area of Tmo service.
I live in downtown Tempe, AZ.
Click to expand...
Click to collapse
I wonder if there is an issue with our network in Arizona?? I live in Chandler, and work in Scottsdale. my data times out ALLL THE TIME. Both here at home, and at work. Same with my text messaging. Literally, I do exactly what you do with the "airplane" mode. That's the only way to get my data and text working again (besides restarting).
Here are the issues I posted in the LG Forum:
http://www.lgforum.com/forum/boards/carriers/t-mobile/topics/few-issues-with-g2x#26861
(first issue posted is what you are talking about)
I dont think this is a regional issue. Downtown Minneapolis here, and I cant get it to stay on wifi or Edge/4g for more than a few minutes at a time. G1 has no trouble and shows strong 3g while my sisters mt4g shows full 4g. 4g/E symbol just flickers on my g2x leaving me with no connection. I can connect to wifi fine, but even with wifi sleep set to never it still disconnects every few minutes, and has to be toggled on/off to reconnect. Until toggling it just sits flickering 4g/E with no data connection.
I've never seen my Evo drop a E/4g/wifi connection and struggle to reconnect once in the year I've had it. My g2x does it almost every time I pick it up.
Did you try going into Mobile Networks in Settings and changing the mode to WCDA Preferred or something? That'll stop the flip flopping. That's what I have it on and that's what the phone came with out of the box.Also try Auto in that menu.

Slowest speed data connection?

I'm writing because, on my first road trip with the Thunderbolt, there were a lot of places I expected to have some kind of internet service and couldn't get anything. On AT&T I could always fall back on GPRS if I had any signal, yet there's a lot of places I'll have 5 bars, but no 4G, 3G, or 1X icon up top, and be totally unable to get any data at all.
Does the Thunderbolt lack some capability other Verizon phones have? Is CDMA itself unable to be used for data transport? Is EVDO the "slowest" data speed Verizon offers? What options are there for being in the boonies wanting the most minimal service possible?
Thanks,
rektide
I've used data on 1x before so I know its possible. You might want to make sure you have data roaming turned on. You might have been on sprint's network.
I've been suprised a couple of times by lack of 3g/4g signal. It has been indoors both times, but really expected to have it. One time I was at the mall and only had 1x, turned on my time warner hotspot that runs on sprint's network and got 2 bars of 4g wimax which is supposed to have better building penetration.
Go figure.

S6 with network extender

Hey guys
SO I have a weird issue.
In my office, with my wifi connected, I get decent 3g, but if I leave the phone on the desk, I see the phone bouncing back n forth from 1x to 3g. doesnt stay locked in.
When on 3g, I get about -102db, which is sufficient for voice and sms. When on 1x, I get about -98db. Not sure what is causing the constant bouncing....but needless to say, it drains the battery.
EVen while on wifi, i see the radio still bounces from 1x to 3g and back. If I were to get a network extender, do you know if the phone will still look for a a 1x or 3g tower?
I tried the network extender somewhere else, but they had decent 3g coverage anyway. SO I dunno if it still looked for it.
Thanks in advance!
I have the same problems but with LTE
My LTE signal is low so it kills the battery standby. Is there a way to force 3g? All the old apps dont work with lollipop.

Losing network after each call with Verizon Note 4 on T-Mobile network PLEASE HELP

Hello all, first post here looking for some help.
Note 4 android version 5.0.1 (won't allow me to update further)
I have a Verizon Note 4 phone I am using on T-Mobile network. I have been using the phone this way for over 30 days. I get 3-4 bars at any given time and the phone pretty much stays in the same area at all times (give or take 100feet). I get download speeds of 20-35mbs off of a Verizon tower so no problems with signal.
I live in a very rural area in Texas with only Verizon towers around.
My internet works great on the phone and USB tethered to my computer using FoxFi key app (original Verizon tethering won't work due to the T-Mobile sim).
The problem I have is when I make a phone call. As soon as I make a phone call the 4G LTE symbol (with 3-4 bars of signal) on the phone goes from white to grey 1x as soon as it starts to dial and stays that way while I'm on the phone talking. As soon as I hang up the 1x goes away and the signal symbol changes, sometimes its H+, sometimes its 3G both of which are always grey and won't allow me to use the phone for calls or internet. Rarely it will go back to the 4G LTE signal. Even when it shows the H+ and 3G greyed out it still shows at least 3 bars of signal.
I have found a work around that works SOMETIMES. I go into settings > more networks > mobile networks > network mode > select LTE/ CDMA or LTE / GSM / UMTS until I get the 4G LTE signal back then switch back to the GLOBAL network so I can use internet and make phone calls again. This doesn't always work, sometimes I have to restart the phone and hope it finds network again other times I have to just wait for it to find network again.
Anyone have a permanent fix?

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