Carrier: Verizon
Phone: Samsung Galaxy S3 4gLTE 32gb
Model Number: SCH-I535
OS: stock
My friend entered the pattern-swipe password too many times, which made my GS3 lock up and force me "To unlock, sign in with [my] Google account". So, I did that many times to no avail. I tried all 3 of my gmail accounts even though I know which one specifically that associated with the google play account as I had bought an application a few weeks back and found the receipt of that app in my main email. Next, I changed the passwords to all the accounts and tried them again. Then after that I changed all my passwords to strictly numerical passwords so my passwords had no letters in them as I thought perhaps my phone was auto-capitalizing the first letter of my password -- didn't work. I've turned my phone on and off multiple times, taken out the batter and sim card multiple times as well. Also, it's important to note that I attempted to log in with and without the domain name: "emailaddress" and "[email protected]" and that I assume the Wi-Fi is turned off due to the fact that manually turned it off since I was on a cruise at the time that was charging $23 per every half hour of internet... I also turned off the data inside the scroll down menu and then turned on airplane mode; however, I was able to turn off airplane mode via holding down my power button and clicking on the airplane mode button. I'm pretty sure that the data is on now, at least when I try to type in my password.
I called google: the woman told me to turn my phone on and off and to make sure I had the right password -- she was clueless
I talked to Samsung online: they told me that Verizon had unlock codes...
William: As you are unable to unlock the device with the Google account details , please contact the carrier for assistance
William: As the unlock codes are provided by the carrier
William: You can contact Verizon support at 1-888-466-4646.
I called Verizon and they said they can do a factory reset and don't have any such "unlock codes"
I've tried to access the phone with Samsung Kies, but it says that I need to unlock the phone first.
I tried accessing the phone through the my computer folder, but there's nothing inside the SCH-I535 folder.
I right clicked and looked at the properties of the SCH-I535 folder and there was no information provided (not even the file size of the harddrive).
I right clicked and tried to import movies and photos and I couldn't do that.
I tried having someone call me (I can receive calls) and quickly pressing the menu button to try to get into the phone -- that didn't work.
So yeah, I can't get into my phone.
I want to at least be able to retrieve my photos/videos from the family vacation I just went on. Is there a way to salvage them? (I didn't set up dropbox or any backup service for that matter) Does verizon backup assistant plus backup information on your phone without you having to set it up? Is the password that I need to supply the same one as my gmail password?
How can I fix this?
Someone save me.
not sure if doable, but I'd try booting into the recovery menu. It usually is done by holding a combination "volume-down + home +power" or "v-up+-home+_power". Once you get there, one of the options should be factory reset.
ricecracker96 said:
Carrier: Verizon
Phone: Samsung Galaxy S3
Model Number: SCH-I535
My friend entered the pattern-swipe password too many times, which made my GS3 lock up and force me "To unlock, sign in with [my] Google account". So, I did that many times to no avail. I tried all 3 of my gmail accounts even though I know which one specifically that associated with the google play account as I had bought an application a few weeks back and found the receipt of that app in my main email. Next, I changed the passwords to all the accounts and tried them again. Then after that I changed all my passwords to strictly numerical passwords so my passwords had no letters in them as I thought perhaps my phone was auto-capitalizing the first letter of my password -- didn't work. I've turned my phone on and off multiple times, taken out the batter and sim card multiple times as well. Also, it's important to note that I attempted to log in with and without the domain name: "emailaddress" and "[email protected]" and that I assume the Wi-Fi is turned off due to the fact that manually turned it off since I was on a cruise at the time that was charging $23 per every half hour of internet... I also turned off the data inside the scroll down menu and then turned on airplane mode; however, I was able to turn off airplane mode via holding down my power button and clicking on the airplane mode button. I'm pretty sure that the data is on now, at least when I try to type in my password.
I called google: the woman told me to turn my phone on and off and to make sure I had the right password -- she was clueless
I talked to Samsung online: they told me that Verizon had unlock codes...
William: As you are unable to unlock the device with the Google account details , please contact the carrier for assistance
William: As the unlock codes are provided by the carrier
William: You can contact Verizon support at 1-888-466-4646.
I called Verizon and they said they can do a factory reset and don't have any such "unlock codes"
I've tried to access the phone with Samsung Kies, but it says that I need to unlock the phone first.
I tried accessing the phone through the my computer folder, but there's nothing inside the SCH-I535 folder.
I right clicked and looked at the properties of the SCH-I535 folder and there was no information provided (not even the file size of the harddrive).
I right clicked and tried to import movies and photos and I couldn't do that.
I tried having someone call me (I can receive calls) and quickly pressing the menu button to try to get into the phone -- that didn't work.
So yeah, I can't get into my phone.
I want to at least be able to retrieve my photos/videos from the family vacation I just went on. Is there a way to salvage them? (I didn't set up dropbox or any backup service for that matter) Does verizon backup assistant plus backup information on your phone without you having to set it up? Is the password that I need to supply the same one as my gmail password?
How can I fix this?
Someone save me.
Click to expand...
Click to collapse
Wow! You've done everything. Possibly changing the password made the situation worse? It wasn't letting you in regardless. Wow... sucks about your pictures and videos... god damn thing. God damn friend.
Sent from my SCH-I535 using Tapatalk 2
If you're completely stock, factory reset from settings, privacy should get you back to the set up wizard or whatever its called. If rooted and custom recovery is installed, boot in to recovery and do a restore or data factory reset. Anything on your SD card should be safe.
Sent from my SCH-I535 using xda premium
Also, I should note that my goal here is to recover my pictures/videos. I do know that the factory reset is an option; however, that wouldn't allow me to retrieve my photos/videos as my 32g stock verizon galaxy s3 didn't come with an sd card, nor did I insert one, so all the pictures and videos are saved onto the harddrive.
Do you guys know if the harddrive is partitioned so that photos/videos are saved in the event of a factory reset?
ricecracker96 said:
Also, I should note that my goal here is to recover my pictures/videos. I do know that the factory reset is an option; however, that wouldn't allow me to retrieve my photos/videos as my 32g stock verizon galaxy s3 didn't come with an sd card, nor did I insert one, so all the pictures and videos are saved onto the harddrive.
Do you guys know if the harddrive is partitioned so that photos/videos are saved in the event of a factory reset?
Click to expand...
Click to collapse
When you connect it to your computer it should bring up a "Phone" drive, Inside that there should be a folder with all of your pictures and videos. Are you not seeing that at all?
And no, if you factory reset you will lose everything on the internal sdcard
Check your Google accounts. Every now and then, they get hacked or spammed and Google will lock them. Check the account online and perhaps re-set your password. If that doesn't work... you may be hosed.
Sccrluk9 said:
When you connect it to your computer it should bring up a "Phone" drive, Inside that there should be a folder with all of your pictures and videos. Are you not seeing that at all?
And no, if you factory reset you will lose everything on the internal sdcard
Click to expand...
Click to collapse
There is a "phone" drive that pops up as "SCH-I535", and inside of this drive there are 0 items. When I look at the properties the only info it gives me are:
model name
manufacturer
firmware version
serious number
battery life percentage
Yeah, nothing really useful in there.
Thanks for the clarification on the factory reset; I have a feeling that's what I'll have to end up doing :[
can you odin CWM in then backup stuff through there?
xrock80 said:
Check your Google accounts. Every now and then, they get hacked or spammed and Google will lock them. Check the account online and perhaps re-set your password. If that doesn't work... you may be hosed.
Click to expand...
Click to collapse
I already changed the passwords multiple times to test that out :[
Did you happen start start Google + ? If so, then it should have stored your photos/videos in your Google + account.
Otherwise; I think you have to reset...
con247 said:
can you odin CWM in then backup stuff through there?
Click to expand...
Click to collapse
Looking into it right now. If you have any threads you know about for my phone please let me know. Thanks ^^
con247 said:
can you odin CWM in then backup stuff through there?
Click to expand...
Click to collapse
I can't. For some reason I cannot find 2 files I need:
Blank System.img.tar
or
Rooted System.img.tar
Does anyone know where I can find these files?
ricecracker96 said:
I can't. For some reason I cannot find 2 files I need:
Blank System.img.tar
or
Rooted System.img.tar
Does anyone know where I can find these files?
Click to expand...
Click to collapse
When I originally did my phone I used the rooted stock image image (root66) found here. The original non-rooted images are available in a different thread in the same forum.
Ok just to clarify a few things that have been mentioned in the thread:
If you don't have usb debugging enabled then your phone cannot communicate with your pc so ALWAYS enable that as soon as you get your phone even if you never plan on using it (just in case). Without usb debugging enabled you cannot use any of the backup functions in the S3 ToolKit.
You cannot access internal storage if you are locked out and cannot get past the lock screen for security reasons. If you do not have any security set then you can access internal storage by turning the phone on.
Performing a NAND backup in cwm will not back your data/media folder as it could potentially require a 16/32/64GB backup file if your whole internal storage was used up. For this reason you could not recover any data from internal storage using this method.
Performing a wipe in recovery will NOT format the data/media partition so you will not lose any data on there. I just tried it to make sure and the system is reset but everything on internal storage is still there. This was tested on a custom rom and using cwm recovery 6.0.1.0.
As you dont have usb debugging enabled then your only option to get the phone working again is to wipe from recovery. If it wipes your internal storage then I apologise but there is really nothing else you can do.
Mark.
Just in time, I think this may solve your problem:
http://forum.xda-developers.com/showthread.php?t=1800799
caslca said:
Just in time, I think this may solve your problem:
http://forum.xda-developers.com/showthread.php?t=1800799
Click to expand...
Click to collapse
He has stated that his phone doesn't have usb debugging enabled so adb commands will not work.
Mark.
mskip said:
Ok just to clarify a few things that have been mentioned in the thread:
If you don't have usb debugging enabled then your phone cannot communicate with your pc so ALWAYS enable that as soon as you get your phone even if you never plan on using it (just in case). Without usb debugging enabled you cannot use any of the backup functions in the S3 ToolKit.
You cannot access internal storage if you are locked out and cannot get past the lock screen for security reasons. If you do not have any security set then you can access internal storage by turning the phone on.
Performing a NAND backup in cwm will not back your data/media folder as it could potentially require a 16/32/64GB backup file if your whole internal storage was used up. For this reason you could not recover any data from internal storage using this method.
Performing a wipe in recovery will NOT format the data/media partition so you will not lose any data on there. I just tried it to make sure and the system is reset but everything on internal storage is still there. This was tested on a custom rom and using cwm recovery 6.0.1.0.
As you dont have usb debugging enabled then your only option to get the phone working again is to wipe from recovery. If it wipes your internal storage then I apologise but there is really nothing else you can do.
Mark.
Click to expand...
Click to collapse
Thank you so much for the help, good sir. Yeah, I made a big mistake not turning on usb debugging or setting up dropbox/google+/something of the sort. Though, I guess it's somewhat of a good thing that this happened since I was never interested in understanding how android works before. Now, I'm planning on playing around with it once I wipe it. Hopefully, it'll work. Anyway, thanks again
ricecracker96 said:
Thank you so much for the help, good sir. Yeah, I made a big mistake not turning on usb debugging or setting up dropbox/google+/something of the sort. Though, I guess it's somewhat of a good thing that this happened since I was never interested in understanding how android works before. Now, I'm planning on playing around with it once I wipe it. Hopefully, it'll work. Anyway, thanks again
Click to expand...
Click to collapse
Yeah it always takes a disaster to bring you closer to your phone lol.
Let us know how it goes
Mark.
Won't a stock Odin flash fix this?
Sent from my SGH-T999 using xda premium
Hi Everyone, I am in serious problem and require help.
I have OPO and recently it got washed off in rain. Right now there is no display its completely black but gestures are working. I gave it to the service centre but they said that nothing could happen as it may brick the phone as water has entered into motherboard.
I want help to recover some few photos from it as they are of utmost important.. My phone is locked with a scrambled pin lock. If you have any solution to it, please share.
Thank you in Advance
nishantturekar said:
Hi Everyone
Click to expand...
Click to collapse
Hook your phone to computer and let connection be for transferring files.
Then use computer file manager to find your files. Easy.
All you need to do is remember your swipe, then after unlocking swipe down from top for change notification of where to tap to change the connection type.
Prolly find photos of everything online.
Also, you can run adb commands to pull files from your device.
Look how helpful google is:
https://android.stackexchange.com/q...ndroid-if-forgotten-pattern-for-screen-unlock
nishantturekar said:
Hi Everyone, I am in serious problem and require help.
I have OPO and recently it got washed off in rain. Right now there is no display its completely black but gestures are working. I gave it to the service centre but they said that nothing could happen as it may brick the phone as water has entered into motherboard.
I want help to recover some few photos from it as they are of utmost important.. My phone is locked with a scrambled pin lock. If you have any solution to it, please share.
Thank you in Advance
Click to expand...
Click to collapse
The simplest method is to connect one plus one from twrp and transfer all the data
Hi All,
Apologies for in advance for what may be a long post but I want to give as much information as possible in case anyone might be able to help.
So about 3 years ago I purchased a Samsung S7 (GM-G930f) from a phone shop. The device was rooted. This hadn't really caused any issues until today. The phone was overheating and losing it's charge very quickly. I downloaded Malwarebytes & AVG separately and did a scan with both.
One of them suggested turning off developer mode and a setting in it due to a security issue. (An OEM setting I think)
So I turned this off. A short while later the battery died. When I went to charge and turn the phone back on I got a message saying 'Custom binary locked by FAP Lock'.
After a bit of researching it seemed I had to reflash the firmware to the device. I got the most recent version from Sammobile and installed it using Odin. I used the "Home CSC" file in an effort to retain the data on the phone.
So that all seemed to work but the phone is now asking for a password- "Your phone is encrypted for security. To start up your device enter your password"
We have no clue what this password is- have tried the google account password and the samsung account password but no luck. I also logged on to the Find My Phone section on Samsung which was suggested on a couple of websites, however the device needs to be connected to a network before this service is of any use.
Is there any way at all I can retrieve the data from the phone without having to perform a factory reset? I am by no means a developer but am tech savvy and can follow clear instructions. There are recent photographs of immense sentimental value on the phone.
Also I am not some thief trying to hack into a phone. It is my partners phone and she has had it for 3 years.
Any help at all would be greatly appreciated
SquidgyPuffin said:
Hi All,
Apologies for in advance for what may be a long post but I want to give as much information as possible in case anyone might be able to help.
So about 3 years ago I purchased a Samsung S7 (GM-G930f) from a phone shop. The device was rooted. This hadn't really caused any issues until today. The phone was overheating and losing it's charge very quickly. I downloaded Malwarebytes & AVG separately and did a scan with both.
One of them suggested turning off developer mode and a setting in it due to a security issue. (An OEM setting I think)
So I turned this off. A short while later the battery died. When I went to charge and turn the phone back on I got a message saying 'Custom binary locked by FAP Lock'.
After a bit of researching it seemed I had to reflash the firmware to the device. I got the most recent version from Sammobile and installed it using Odin. I used the "Home CSC" file in an effort to retain the data on the phone.
So that all seemed to work but the phone is now asking for a password- "Your phone is encrypted for security. To start up your device enter your password"
We have no clue what this password is- have tried the google account password and the samsung account password but no luck. I also logged on to the Find My Phone section on Samsung which was suggested on a couple of websites, however the device needs to be connected to a network before this service is of any use.
Is there any way at all I can retrieve the data from the phone without having to perform a factory reset? I am by no means a developer but am tech savvy and can follow clear instructions. There are recent photographs of immense sentimental value on the phone.
Also I am not some thief trying to hack into a phone. It is my partners phone and she has had it for 3 years.
Any help at all would be greatly appreciated
Click to expand...
Click to collapse
Type (default_password) without brackets obviously, if it doesn't work root the phone with Odin and see if it's starts normally.
Also do you know if you changed photo storage to sd card? If so you can remove it and see what's pics are stored there under folder DCIM. A firmware restore does nothing to the sd card.
cooltt said:
Type (default_password) without brackets obviously, if it doesn't work root the phone with Odin and see if it's starts normally.
Also do you know if you changed photo storage to sd card? If so you can remove it and see what's pics are stored there under folder DCIM. A firmware restore does nothing to the sd card.
Click to expand...
Click to collapse
hey- thanks for getting back to me. Yeah I've checked the sd card already- unfortunately it was saving to the phone it seems! Just tried that password and no luck.
Will rooting the phone with Odin wipe the data? I'll have to look up how to do it so I don't mess it up!
Thanks again
SquidgyPuffin said:
hey- thanks for getting back to me. Yeah I've checked the sd card already- unfortunately it was saving to the phone it seems! Just tried that password and no luck.
Will rooting the phone with Odin wipe the data? I'll have to look up how to do it so I don't mess it up!
Thanks again
Click to expand...
Click to collapse
No rooting won't wipe. Use cf auto root
Hi. I just want to confirm the following first:
- The phone is mine.
- My fingerprint is stored on the phone
The screen got cracked so I had it lying around for 6 months before I got screen replaced. Now no pin code I have goes past the lock screen to open up the phone. I have set it to fingerprint unlock too.
My question is:
Can I access the data without opening up the phone? Going into some sort of developer mode on the phone?
Is it easier to bypass the lock screen and go to the fingerprint option?
I just need some pictures I have on the phone. The phone itself is not important for me to use anymore.
In advance thank you for all the help and if this is not in the right section please let me know where I should go with this.
If phone supports OTG then it should be possible to access user-data stored on phone connecting PC and phone via an USB-C OTG cable.
Thanks for your message. How will I know that the phone supports OTG?
EDIT: Seems like my phone does not support OTG. Mostly Samsung and LG.
According to this site
English Community-Lenovo Community
it should:
jwoegerbauer said:
According to this site
English Community-Lenovo Community
it should:
Click to expand...
Click to collapse
Thank you for finding this out. What would be the software needed to use to get the data extracted?
Once connection is established you should see the Android's /data partion on Windows computer using Explorer.
jwoegerbauer said:
Once connection is established you should see the Android's /data partion on Windows computer using Explorer.
Click to expand...
Click to collapse
Without needing to open up the Motorola phone?
Phone of course must got successfully powered on: Then it's detected as any USB-Host device, too.
I have ordered the OTG cable. It will arrive tomorrow. I will give you an update on how it worked here.
Thank you.
I just talked to Motorola support and their view was that it would not work. I will still try this but not sure if this has to do with the fact that the phone is in lock screen mode?
So a bit of a conundrum, my sisters Samsung ZFlip3 has had some screen damage, and the bottom half of the screen has stopped working this morning so we are unable to unlock the phone.
Due to this we are unable to use Samsung smart switch but need to be able to unlock the phone to allow the smart switch to start.
Tried to use the ADB tool however, even though Windows detects the phone, the ADB tool cannot "see" the device, which I'm guessing is because the screen cannot be unlocked after a restart.
The Samsung Remote unlocking is not activated so cant backup using the Samsung "Find my phone" web app.
Can access Recovery mode fine, so not sure if anything can be done using that?
Any advice would be appreciated.
Did you try Google's Find my Phone too?
You could only wipe it from Recovery but it will still ask for the last used PIN or Google Account password, so not a solution either.
Another solutiom would be connecting an external mouse and writing the PIN by memory or casting the phone screen on another screen.
BredzProh said:
Did you try Google's Find my Phone too?
You could only wipe it from Recovery but it will still ask for the last used PIN or Google Account password, so not a solution either.
Another solutiom would be connecting an external mouse and writing the PIN by memory or casting the phone screen on another screen.
Click to expand...
Click to collapse
Thanks for that suggestion, not sure why I didn't think of that myself. The usb keyboard trick worked like a charm! Currently backing up the device!
Thanks again!
I'm glad everything worked out in the end