My home button/fingerprint scanner is developing cracks and chips.
I am thinking of replacing it.
If anyone has done this, where did you purchase it? I found a ton on Google, but don't know how reputable they are, and I have my doubts about the authenticity (if it is really oem).
Any unforeseen troubles while installing?
Thank you
Sent from my SM-N920P using Tapatalk
Mine had a black chipped spot, it looked not right, but I gave up the finger print sensor and dressed phone with a red color slickwraps .
my lose the fingerprint abilitly, not sure. i would confirm before u went through the trouble of taking it apart
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I have had my Nexus for just under a month. I came from the EVO. Today I get up and notice this about 1/4 inch long scratch going horizontal on the screen. It isn't too deep although you can feel it if you take your fingernail (Just clipped mine) across it. Normal finger touches you can't feel it.
I called Sprint and asked them if they could replace the screen under my TEP because well I must highly depend on my phone for personal reasons and didn't wanna take the chance of the screen breaking. Sprint told me that they are no longer doing Nexus S screen replacements because they have tried on several and they are having problems getting the phone to go back correctly. They told me they would replace it no problem at all for of course the $100 insurance charge. He also said they may be able to buff it out.
The more I look at it the more I don't believe it is gonna shatter. I looked on Google a couple ways to remove scratches and they involved eggs and toothpaste. Well the egg thing come on it's an egg. I tried the toothpaste method as toothpaste is slightly abrasive and it lightened it but didn't work.
The scratch is an eye sore and I was wondering what other Nexus owners experiences have been or if anyone knows any scratch removals that aren't ridiculous like using eggs.
Also has anyone ever had Sprint buff there phone screen? I'm ok with it if it works and doesn't leave my phone looking like crap. If it does then they aren't touching it or replacing it if they make it look like crap. I'm not anal about my phone in severity as some others are but I don't need this $600 device looking like a beat up toy.
P.S. I don't need post that all they say is "should of bought a screen protector" or "buy a screen protector". If you are just gonna be sarcastic then move on. Anyone else feel free to discuss.
Do you any idea how it happened? For me it's my nails and keys. But you said your nails are short
Sent from my Nexus S using XDA App
No I keep my pocket free of anything but my phone. I baby it. I keep it put up and no one touches it but me.
I bought the asus tf101-1a on black friday. I noticed dust was settling in on the bottom on the screen and returned it and had to go thru hell just to get them to exchange for a tf101-a1. Now after 2 hours of having it,big build up of dust on the bottom right and a dead pixel and i just opened it up!! Am i wrong to go back to bestbuy and explain my case and get yet another replacement?
Sent from my Transformer TF101 using Tapatalk
nellycruzz said:
I bought the asus tf101-1a on black friday. I noticed dust was settling in on the bottom on the screen and returned it and had to go thru hell just to get them to exchange for a tf101-a1. Now after 2 hours of having it,big build up of dust on the bottom right and a dead pixel and i just opened it up!! Am i wrong to go back to bestbuy and explain my case and get yet another replacement?
Sent from my Transformer TF101 using Tapatalk
Click to expand...
Click to collapse
We've all heard the old saying "The customer is always right." Sadly, that's not always the case. I agree you deserve a unit you are satified with, no doubt. But consider the possibly the "perfect" tab doesn't exist? Not saying you should not pursue a return, mind you but I recall a few months back when Some people were complaining of light bleed. How did they see the light bleed? Went into a room completely dark, turned down their screens then looked. Now, how many users actually DO this in normal use? I guess I'm saying only you can decide what is "acceptable" or "not acceptable". Also, keep in mind BB has a "Frequent Return Policy" where they track and ban returns from chronic return-ers. Just sayin'
IMO the dead pixel would be more an issue than dust but then I can't see what you see!
Good luck!
Well i just opened the tf and the dead pixel was right there. Ive nver returned anything from there,it looks like black dots on the screen where the dust is. The purpose of a tablet is the size and resolution and difference from a android phone. I love the tablet,but nowhere do i read others having this issue. Wether i paid $249 or $399, i feel i deserve to have a tablet experience without the non sense. Thanks for your advice
Sent from my Transformer TF101 using Tapatalk
Of course return it. If it is a dead pixel...Asus QA is doing something wrong. The fact that you have dust could lead to more dust. Once the warranty is over, you'll have to pay out of your pocket to fix it, if there is such a problem.
Yes there is,i exchanged the product and got home at 930ish and opened it up and immeditately i saw it. Then i turned it on and bam a dead pixels. One dead pixel without use of the tablet means fauty lcd and heavy dust only means more dust as u said (htc sensation days). Hell as i type the power button is rattling.
Sent from my Transformer TF101 using Tapatalk
nellycruzz said:
Yes there is,i exchanged the product and got home at 930ish and opened it up and immeditately i saw it. Then i turned it on and bam a dead pixels. One dead pixel without use of the tablet means fauty lcd and heavy dust only means more dust as u said (htc sensation days). Hell as i type the power button is rattling.
Sent from my Transformer TF101 using Tapatalk
Click to expand...
Click to collapse
Did you get the 250 transformer?
Sent from my PG86100 using xda premium
Dust under the glass is extremely irritating! Luckily, its super simple for us to clean the back side of the glass as the Transformer has two extremely accessible hex screws near the charging port. Remove them, and you can easily take the glass out and clean it (or just blow air through it and seal back up)
I made it about 6 months before I started to notice the dust behind the glass... the rear camera however gets obscured by dust relatively quickly and requires me to take the cover off and clean the backside of the camera lens about once a month.
So, the dust is a simple fix. The dead pixel however, that sucks. I'd return it for that, or have Asus warranty it at this point since Best Buy is probably fresh out of stock..
hopefully you get it sorted out. The Transformer is a great device! I love mine!
Its the tf101-a1 model and i didnt know its simple to disassemble,thank u. But what are the odds of geting a worse case of dust by doing this procedure?
a.mcdear said:
Dust under the glass is extremely irritating! Luckily, its super simple for us to clean the back side of the glass as the Transformer has two extremely accessible hex screws near the charging port. Remove them, and you can easily take the glass out and clean it (or just blow air through it and seal back up)
I made it about 6 months before I started to notice the dust behind the glass... the rear camera however gets obscured by dust relatively quickly and requires me to take the cover off and clean the backside of the camera lens about once a month.
So, the dust is a simple fix. The dead pixel however, that sucks. I'd return it for that, or have Asus warranty it at this point since Best Buy is probably fresh out of stock..
hopefully you get it sorted out. The Transformer is a great device! I love mine!
Click to expand...
Click to collapse
Sent from my Transformer TF101 using Tapatalk
Teardown link
basically removing the screws by the connector will allow you to remove the bezel, which will expose the inside. Should be pretty easy from there I think. Just use compressed air
Does opening the transformer up void its warranty?
Cause I wouldn't want to void it over a speck of dust really.
a.mcdear said:
Dust under the glass is extremely irritating! Luckily, its super simple for us to clean the back side of the glass as the Transformer has two extremely accessible hex screws near the charging port. Remove them, and you can easily take the glass out and clean it (or just blow air through it and seal back up)
Click to expand...
Click to collapse
I know this is an older thread, but I just noticed an annoying dust buildup in my TF101, just under the glass (middle part of the screen...) and wondered if I could clean it myself. A Google search provided several links to help crack the tablet open, but none mentioned how to actually remove the glass from the screen. How exactly can this be done, without nuking the digitizer? Any insights would be welcome, thanks.
So, my screen broke yesterday.... yay....
Story behind it: I picked it up from its stand like Ive done a million times before, and the screen just shattered in the upper-left corner.
My educated guess is that the frame wasnt correctly assembled, and its been pressing the glass in such a way the glass eventually couldnt take it anymore.
And of course the place I bought it from says physical damages isnt covered by the warranty -.-
I should point out that, despite my mods on the charger/usb adapter/etc, my tablet has never been opened.
So now I have a tablet with cracked screen, which Ive always been extremely careful with, with people telling me they wont fix it under warranty...
It wouldve been fine had it not been for the 3 cracks covering the screen on the left side.
Thankfully the cracks on the touch-area are not all the way through, so at least I can use the tablet just fine.
Anyway, the question I wanted to ask...
Has anyone else had their screen crack/shatter for no reason?
Im kinda pissed off at the moment, both at ASUS for making such a fragile unit, and at the company refusing to fix it.
Goatshocker said:
So, my screen broke yesterday.... yay....
Story behind it: I picked it up from its stand like Ive done a million times before, and the screen just shattered in the upper-left corner.
My educated guess is that the frame wasnt correctly assembled, and its been pressing the glass in such a way the glass eventually couldnt take it anymore.
And of course the place I bought it from says physical damages isnt covered by the warranty -.-
I should point out that, despite my mods on the charger/usb adapter/etc, my tablet has never been opened.
So now I have a tablet with cracked screen, which Ive always been extremely careful with, with people telling me they wont fix it under warranty...
It wouldve been fine had it not been for the 3 cracks covering the screen on the left side.
Thankfully the cracks on the touch-area are not all the way through, so at least I can use the tablet just fine.
Anyway, the question I wanted to ask...
Has anyone else had their screen crack/shatter for no reason?
Im kinda pissed off at the moment, both at ASUS for making such a fragile unit, and at the company refusing to fix it.
Click to expand...
Click to collapse
Have you contacted Asus about this? If you can, get really good pictures of the corner, showing the cracked glass and the outer housing. You might get a better response by showing that the glass broke but theres no damage to the housing, more or less providing pictures that it wasnt dropped. Just because im sure every phone/tablet company has heard every possible lie when people drop their phone or tablet and say "it just happened while sitting on a table". Not saying you did, just giving an example for why customer service sucks for physical damage.
That is a bit scary because I do notice that on mine there are sections where I can push in the glass slightly with a little pressure, so a tiny gap area, showing that it isn't fully housed properly. It's nothing noticeable or annoying.. but if my screen shatters D:
Almost always they claim it isn't covered i should make photo's of it like said before and sent them to asus yourself.
If they say its your own fault then i should check i you can repair it yourself
The screen for it is over here
http://www.screencountry.com/index.php?section=products&model=EEE%20Pad%20Transformer%20TF101&brand=ASUS
They also tell you through youtube how too fix your transformer
For all i know of reading on forums you also need a screen digitizer
You can check out this website
http://www.asusparts.eu/index.php?cPath=66920_222155_222301
They have a whole lott of parts for transformers
Good luck with finding a solution too your problem
batjuh said:
Almost always they claim it isn't covered i should make photo's of it like said before and sent them to asus yourself.
If they say its your own fault then i should check i you can repair it yourself
The screen for it is over here
http://www.screencountry.com/index.php?section=products&model=EEE Pad Transformer TF101&brand=ASUS
They also tell you through youtube how too fix your transformer
For all i know of reading on forums you also need a screen digitizer
You can check out this website
http://www.asusparts.eu/index.php?cPath=66920_222155_222301
They have a whole lott of parts for transformers
Good luck with finding a solution too your problem
Click to expand...
Click to collapse
If only asus parts had more pics to understand which was which
Sent from my Transformer
They refuse to fix it... Ive just bought a car as well so I cant afford to send it in for repair, or buy a new screen and fix it myself.
I guess I'll just have to live with it for now.
Its not that annoying, it looks like theres a hair on the screen (yes, Ive blown on it several times forgetting its a crack lol).
Its no biggie if it doesnt get worse, except its not really as mobile as it used to be
Im just afraid it will break even more if I so much as look at it lol.
Thing O Doom said:
That is a bit scary because I do notice that on mine there are sections where I can push in the glass slightly with a little pressure, so a tiny gap area, showing that it isn't fully housed properly. It's nothing noticeable or annoying.. but if my screen shatters D:
Click to expand...
Click to collapse
Thats how mine was, except I couldnt push the glass. There was no flex at all, which only sortof confirms that theres been a pressure on the glass. Ive always had a bit of flex on the right hand side though.
I should point out that now when the pressure is gone, theres a slight flex on the screen on the left side as well now.
Knew it was an issue.... Check the bottom of your phone of the white face I have multiple hairline fractures you can only see in the right light.... It looks like the cracking on clear coat paint job. Does any one have this problem.???
twayneo said:
Knew it was an issue.... Check the bottom of your phone of the white face I have multiple hairline fractures you can only see in the right light.... It looks like the cracking on clear coat paint job. Does any one have this problem.???
Click to expand...
Click to collapse
Not to be a smartass, but it just sounds like you're describing scratches. There is no clear coat paint job. They buffed the edge to a gloss, the color is all the way through.
If you could post some pics though it'd be great.
PICTURE
i took multiple pictures and the camera i have at any angle cannot capture the cracking, they are very small in length but there is about 10 of them in parallel to each other and they are not scratches the phone has been in a case i can tell they are cracking i was referencing a cars paint job, when they spray clear coating on the car sometimes you can see cracking it looks like that. the picture is of one side of the phone the other side has a few cracks as well i cannot tell if the cracking is throught the entire thickness of the unibody or not.... you have to look very hard to see them with your eye but once you see them they are unmistakeable. to see the cracking you have to turn the phone to catch the right light. do you think it is worth it to return the phone? i just dont know how the polycarbonate works, if it all a uni body or do they spray something on top of it that could be cracking
That picture sucks.
Stop polluting the internet.
Sent from my SGH-I717R using xda premium
I have this problem as well. There was a thread earlier in the week where someone had the same problem but its so small and I barely see it in pitch blackness that I could really care less. Also, I have light leakage at the top of my screen and again, not a huge deal. Some people just expect perfect manufacturing, as is normal for the obscene amount this phone is worth retail.
Sent from my HTC One X
Eun-Hjzjined said:
Stop polluting the internet.
Sent from my SGH-I717R using xda premium
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Click to collapse
Your post was far more pollutive than OP's. He has a genuine concern and is sharing it with the community, which is exactly what the general forum is for. Why don't you take your bull**** back to the Galaxy Note forums, it's not needed here.
@OP- That sucks, I would definitely take it back and get a replacement. I refuse to settle for anything less than a perfect device and you shouldn't either. It is a brand new phone and will only get worse over time. These things are expensive as hell and manufacturing defects are not acceptable at all.
I hear ya bro I'm particular about my phone I'll prolly return it I expect flaws on refurbish but not new phones. but my concern was it was going eventually chip u just can't get a picture of them they are so small. Thanks for all your replies it's much appreciated and I'll be sure not to pollute the internet too much I know liberals might want to save the DNS servers.
Sorry, but I see nothing. The polycarbonate on top shouldn't have anything on top that can crack. If it's serious to you, just try to return it, no harm in asking.
But if that's your only issue, stick with it, you may end up with a real problem.
Haha I think I just Pee'd a little. Really? Nothing that duct tape wont solve.
Ok... what I posted earlier was meant to be sarcasm. Sorry if I offeneded anyone.
Looking at my wifes One X I just noticed something simmilar near the sim card bay. Looks like a deep scratch.
Sent from my SGH-I717R using xda premium
Hi guys,
The bezel on my charcoal black Galaxy S5 evidently was scratched during assembly. Has anybody else had this problem? I didn't even notice the problem for a few days because it only shows up when light hits it the right way, and it had been overcast for a couple of days after I bought it.
Now -- my local Sprint Store is telling me that, and I quote: "they've never seen a bezel scratched right out of the box" and insinuating that I am trying to take advantage of them. All I want is a phone that isn't damaged out of the box!
I had to go through a nightmare last time I visited my Sprint Store because of a dead pixel for an HTC device. So this time I called ahead to try to make sure I won't have any problems getting it exchanged... Right now they the sales rep said he has to talk to his manager before letting me know.
It's sad that Sprint employees seem to assume everything is the customer's fault until proven otherwise.
Anyway just felt a need to vent. BTW -- the scuff is on the top chrome -- adjacent to the volume button. Kind of looks like maybe the assembler tried using a tool to snap things together and didn't put a cloth on top first or something to protect it. Oh well!
Koga said:
Hi guys,
The bezel on my charcoal black Galaxy S5 evidently was scratched during assembly. Has anybody else had this problem? I didn't even notice the problem for a few days because it only shows up when light hits it the right way, and it had been overcast for a couple of days after I bought it.
Now -- my local Sprint Store is telling me that, and I quote: "they've never seen a bezel scratched right out of the box" and insinuating that I am trying to take advantage of them. All I want is a phone that isn't damaged out of the box!
I had to go through a nightmare last time I visited my Sprint Store because of a dead pixel for an HTC device. So this time I called ahead to try to make sure I won't have any problems getting it exchanged... Right now they the sales rep said he has to talk to his manager before letting me know.
It's sad that Sprint employees seem to assume everything is the customer's fault until proven otherwise.
Anyway just felt a need to vent. BTW -- the scuff is on the top chrome -- adjacent to the volume button. Kind of looks like maybe the assembler tried using a tool to snap things together and didn't put a cloth on top first or something to protect it. Oh well!
Click to expand...
Click to collapse
Edit: Just got a call back -- they say since I'm within 14 days it doesn't matter if they believe me or not -- they will still do the exchange. I guess I'll just have to be happy knowing in my heart that I'm being honest and didn't make the scratches.
Koga said:
Edit: Just got a call back -- they say since I'm within 14 days it doesn't matter if they believe me or not -- they will still do the exchange. I guess I'll just have to be happy knowing in my heart that I'm being honest and didn't make the scratches.
Click to expand...
Click to collapse
Just got my replacement phone. Bezel is scratched again -- on the left side, but lower down this time. Guess it's a "feature" -- I'll learn to live with it. Phone is too awesome otherwise.
You gotta be kidding; two in a row? That's some LG s*** right there! I went through 3 G2Xs before the carrier finally let me have a better device. Always inspect that thing as soon as you get it. Me? I always look it over, root and ROM it the first day. That way if anything goes wrong, you can take it right back. Had to do it with a Rezound once too. Get a good case and you'll never notice it.....but you'll still know it's there.....
Any suggestions on a good case that covers the bezel without making it look like it's wearing armor an inch thick? Got an S View right now its OK but of course isn't meant to cover the bezel... and it won't stay closed either... ?
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