No Push notification when app is not running. - Huawei Mate 9 Questions & Answers

Has anyone figured out the solution for notification issue on Mate 9 AL00.
Currently on: B153

Android Authority said today that an update is coming to fix that, but I haven't read that anywhere else.
They said it in the article about Mate 9 issues and how to fix them, also the touchscreen issue.
Enviado desde mi SM-G920F mediante Tapatalk

I hope they fix this issue, I can't get any notifications without opening the app. It's so annoying. I hope an update is imenent.
Mate 9 MHA-AL00: B153

Sensamic said:
Android Authority said today that an update is coming to fix that, but I haven't read that anywhere else.
They said it in the article about Mate 9 issues and how to fix them, also the touchscreen issue.
Enviado desde mi SM-G920F mediante Tapatalk
Click to expand...
Click to collapse
I am on latest version and I updated phone like 2 days ago I guess but the problem is there.

danielmoosa7 said:
I am on latest version and I updated phone like 2 days ago I guess but the problem is there.
Click to expand...
Click to collapse
I'm on B156 too... The problem still there... We have to wait a little more.... For now you have to lock all the apps that you get notifications to recent apps...

Notification bug:
The aggressive RAM management and battery optimizations that cause the issue with third party launchers (mentioned above) also results in notifications not coming through. An update to fix this problem is rolling out now, and you should receive it shortly.
http://www.androidauthority.com/problems-huawei-mate-9-fix-738776/

xtemujin said:
Notification bug:
The aggressive RAM management and battery optimizations that cause the issue with third party launchers (mentioned above) also results in notifications not coming through. An update to fix this problem is rolling out now, and you should receive it shortly.
http://www.androidauthority.com/problems-huawei-mate-9-fix-738776/
Click to expand...
Click to collapse
I'm only using stock Huawei Launcher but not the one with the app drawer...
The problem is there after the last update 4 days ago B156

xtemujin said:
Notification bug:
The aggressive RAM management and battery optimizations that cause the issue with third party launchers (mentioned above) also results in notifications not coming through. An update to fix this problem is rolling out now, and you should receive it shortly.
http://www.androidauthority.com/problems-huawei-mate-9-fix-738776/
Click to expand...
Click to collapse
I've got the same problem with AL29 B126.
In fact if I don't receive notifications after some hours the system will close automatically the app.

AttiZ said:
I've got the same problem with AL29 B126.
In fact if I don't receive notifications after some hours the system will close automatically the app.
Click to expand...
Click to collapse
yeah, i have exactly same problem, has your problem fixed?

crimsonabyss said:
yeah, i have exactly same problem, has your problem fixed?
Click to expand...
Click to collapse
Yes I sold it two weeks ago.
I've bought a Moto Z Play, android stock. No issue.

Push notifications
Pushover still not working on B183. I have configured to allow notifications, priority display, etc. Its set to 'Dont Close' in the battery manager lock screen power savings section. I have it as 'Allowed' in the Exempt from battery optimization...
Has anyone got push notifications to work?

[email protected] said:
Pushover still not working on B183. I have configured to allow notifications, priority display, etc. Its set to 'Dont Close' in the battery manager lock screen power savings section. I have it as 'Allowed' in the Exempt from battery optimization...
Has anyone got push notifications to work?
Click to expand...
Click to collapse
where did you get B183 Im still on B175 in my AL00 and Im able to receive notifications once I locked the apps I want to receive notifications from

I hate being that guy but for the record I have no notification issues.
I've set Facebook, Messenger, WhatsApp, Trigger, etc. to not close on screen lock and after a month of owning it I guess EMUI's learning algorithm got a hang of how I use my device and now it never kills those processes from memory.
I did find that after not using WhatsApp for a couple of months it DID start killing it from memory so it does seem to be constantly evaluating my usage patterns.
I'm on B156.
Sent from my MHA-L29 using XDA Labs

ilbambino said:
where did you get B183 Im still on B175 in my AL00 and Im able to receive notifications once I locked the apps I want to receive notifications from
Click to expand...
Click to collapse
MHA L29, the B183 update came OTA on the 23rd.
Well good to know it can work…… ill keep plugging away…

problem solved
[email protected] said:
Pushover still not working on B183. I have configured to allow notifications, priority display, etc. Its set to 'Dont Close' in the battery manager lock screen power savings section. I have it as 'Allowed' in the Exempt from battery optimization...
Has anyone got push notifications to work?
Click to expand...
Click to collapse
Hallo, last night I received B182 update , install it , and now everything seems to be solved
I briefly want to describe my experience to help those who are getting crazy with that issue like us .
Got my Mate 9 one week ago and immediately get the bad experience of notification problems (Whatsapp at first, Telegram later. I'm not a Fb user) . Delay of all notifications when the phone were in stand by mode (screen off) after 10 minutes. I've tried ALL that was described in the several forums I searched to solve the issue and that you confirmed: NO WAY to get rid of that
I've noticed that when the function - "app gemella" sorry- "dual app" was on (I use two sim's and whatsapp account) the problem was really big. I tried phone hard reset, reinstall latest version of Whatsapp apk but nothing changed. Yesterday I contacted Huawei service assistance but they were only able to tell me to wait for an upgrade that fix this bug... They even didn't know when the upgrade could sort...
And magically , last night , it came the new MHA-L29C432 B182 . The phone seems to be re-born , very fast and reliable in giving all the notifications I got.. If I think that I was about to sell it...

it was working fine with me on B186 (chinese version) but after fw update to B213 gapps notification and auto sync are acting up, sometimes I got some notifications but not all the time, I re-applied all the settings as described in other forums and still issues is not fix
Update: after reapplying notifications and permissions settings to the apps I want to get notifications, deleting and adding my google accounts, lock them in my phone, complete depleting my phone battery and charge it again..my phone is back to normal again, battery last the usual 2 days under moderate/high usage, notifications and autosync working, not sure but I'm under the impression that after a major update it takes some time to the AI of the phone to get back to what it used to be or maybe I was just lucky, still Mate 9 rocks !!!

ilbambino said:
it was working fine with me on B186 (chinese version) but after fw update to B213 gapps notification and auto sync are acting up, sometimes I got some notifications but not all the time, I re-applied all the settings as described in other forums and still issues is not fix
Click to expand...
Click to collapse
Not sure if my issue is the same but I'm losing notifications randomly. I've tried loads of things also from forums but it seems without any lasting success. However after a restart I'm keeping the notifications for the moment and they're not randomly disappearing.
Not sure if this is of any lasting help mind and that they will again start disappearing randomly.
My next step is a factory reset but what a pain that is!
I'm on B182.
Update: so far so good. I now have notifications that are 12hrs old and still visible. I'm wondering that if you make settings changes, they aren't picked up unless you do a restart!?

ilbambino said:
where did you get B183 Im still on B175 in my AL00 and Im able to receive notifications once I locked the apps I want to receive notifications from
Click to expand...
Click to collapse
I got it from FF updater, some also got it from HiCare/Update app

Related

Delayed Whatsapp notifications

Anyone else been getting delayed Whatsapp notifications since the last couple of updates?
I'm running WhatsApp 2.11.362 on my LG G3 running 10j firmware (4.4.2).
Quite often I've opened my QuickCircle case and suddenly the notifications come through - when I look at the message time it is minutes earlier though.
I've turned off wifi optimization and I've installed push notification fix (root) to no effect.
WastedJoker said:
Anyone else been getting delayed Whatsapp notifications since the last couple of updates?
I'm running WhatsApp 2.11.362 on my LG G3 running 10j firmware (4.4.2).
Quite often I've opened my QuickCircle case and suddenly the notifications come through - when I look at the message time it is minutes earlier though.
I've turned off wifi optimization and I've installed push notification fix (root) to no effect.
Click to expand...
Click to collapse
All people around are suffering form this .. i guess thats servers probs
Wrong forum

Blu_p0010uu_v19_generic_5.1

Has anyone downloaded and installed the new wireless update? Not sure why they changed to the Google messenger. Especially since Allo is due out soon.
Sent from my PURE XL using Tapatalk
Installing now. Kind of a disappointing update, but at least we haven't been abandoned.
I didn't think Allo was going to do MMS/SMS, but I've seen conflicting reports.
It looks like the issues I had with background apps closing when clearing all apps has been fixed. I've got no apps running in the foreground yet can see Whatsapp, Fitbit, etc still running and I'm receiving notifications for them.
GregTheSmeg said:
It looks like the issues I had with background apps closing when clearing all apps has been fixed. I've got no apps running in the foreground yet can see Whatsapp, Fitbit, etc still running and I'm receiving notifications for them.
Click to expand...
Click to collapse
You're right, my Garmin Forerunner doesn't disconnect when I do that now. Good catch.
GregTheSmeg said:
It looks like the issues I had with background apps closing when clearing all apps has been fixed. I've got no apps running in the foreground yet can see Whatsapp, Fitbit, etc still running and I'm receiving notifications for them.
Click to expand...
Click to collapse
That right there is worth it. I'm installing it now.
Sent from my iPhone using Tapatalk
The issues with the background apps closing seems to have been fixed. Thank goodness. Now Tasker and pushover work when closed.
As for Allo, I haven't read anywhere that SMS and MMS are not supported. It does seem to suggest that end to end encryption is primary.
Sent from my iPhone using Tapatalk
I downloaded it and now my phone won't start up properly. It goes into a loop where it says android is starting and it is optimizing apps and then restarts back to optimizing apps over and over. I contacted Blu customer service and they said to hard restart mt phone. It doesn't work and my phone still does the same thing.
Since the update, it change the sms native to Google messenger and worts off it there is a bug, no notification at all on every sms program.
Do you have a link for this update?
-sent using this app on this device.
superx00b said:
I downloaded it and now my phone won't start up properly. It goes into a loop where it says android is starting and it is optimizing apps and then restarts back to optimizing apps over and over. I contacted Blu customer service and they said to hard restart mt phone. It doesn't work and my phone still does the same thing.
Click to expand...
Click to collapse
It happened to me too!
pih1 said:
It happened to me too!
Click to expand...
Click to collapse
I just hard re-set the phone a couple of times in a row and let the phone do its thing, optimizing the apps for 3 hours straight. The phone started up by itself and worked after that. Hope this works for you.
superx00b said:
I just hard re-set the phone a couple of times in a row and let the phone do its thing, optimizing the apps for 3 hours straight. The phone started up by itself and worked after that. Hope this works for you.
Click to expand...
Click to collapse
How to hard reset ? I think I already did and did not work....
pih1 said:
How to hard reset ? I think I already did and did not work....
Click to expand...
Click to collapse
Hold the power and up volume buttons for 10 seconds to re-set phone. A menu with options will come up, select using the volume up/down button. Select re-set phone option with the power button. I did it twice in a row.
turning wifi off
So when battery is around 20% the strangest thing happened, wifi just turns off when phone is locked, just when it´s locked. Anyone else having this issue?
Does anyone know where to get the v19? I had to perform a factory reset and it backed up to v16. When I do the update it now claims that my system is damaged.
Sent from my PURE XL using Tapatalk
Need V19 link
I needed to do a factory reset on my Pure xl, so my version is v16 and when I try to update it says my system is damaged. I want to update, what to do ??
mrjamesb36 said:
So when battery is around 20% the strangest thing happened, wifi just turns off when phone is locked, just when it´s locked. Anyone else having this issue?
Click to expand...
Click to collapse
Do you have "standby intelligent power saving" on under battery settings?
quantum1 said:
Do you have "standby intelligent power saving" on under battery settings?
Click to expand...
Click to collapse
I do, but it was never a problem before the update. It seems rebooting helps with this issue, and then it lasts for like 1 month and then happens again. And now battery lasts nothing! do you have this issue after the update?
Does anyone have a link to the update? My phone says system damaged when I try

AL00-B175 notification problem

Hey guys,
I have the chinese B175 rom and I don't get any notificaiton from Gmail, Facebook, Discord etc when the apps are closed. I enabled all the options for notification in the settings but it didn't seem to work either.
So i tried to search on the net and i found 2 ways to resolve it:
- lock the app and never close them
- go on international rom
The first option is battery expensive so no thanks.
As for the second one, i tried to do it but i ended bricking my phone for like 5 hours and it freaked me out so i won't ever do it again lol.
So is there any other way to resolve the problem ?
you gotta play with app permissions and notification settings and keep the app locked and running, i have Chinese version as well and battery last almost 2 days and I can get notifications for whatsapp, gmail, fb, ig and others without any issues
Ok i did what you said and i get notifications now.
I wonder if not receiving notification when the app is closed is a bug or something that Huawei did on purpose on the chinese rom...
Anyway, i hope they fix this in the next update ?
it is a bug, hopefully they will fix it soon
I'm bumping this topic to know if some latest version appeared and if they resolve the issue
Nothing new that I'm aware of. I also lock the apps to get notifications.

Since updating to 5.1.8 - No notifications for Slack, Skype or email!

UPDATE: Factory Reset solved issue with notifications not coming in. But all notifications now play at 100% volume, even with ringer and notification volume set all the way down to 10%.
Phone Status: Bootloader unlocked, unrooted & running completely stock. Notification slider is set to "Ring".
I must say, I'm extremely annoyed with my Oneplus 6 and OOS at the moment. I was out of the office today, enjoying time with the wife on her rare day off. I kept thinking to myself that it was an oddly slow day since I wasn't getting any Slack, Skype for Business, or email notifications. But it is a Friday, so I didn't put much additional thought behind it.
I got back home late this afternoon and logged onto my computer, only to discover that I've been missing time sensitive messages and emails from clients all freaking day. Needless to say, this is quite frustrating and it has even put me in a bit of a bind with one of my clients. It's especially infuriating considering that it's not just 1 app, it's 3 of my most crucial apps. I even have the Slack, Newton Mail and Skype for Business apps all set to "Don't Optimize" within battery settings. So there is no reason these notifications shouldn't be coming through. I've tried rebooting and that hasn't solved the problem. Even as I sit here and watch new emails and Slack messages come in on my computer, I'm getting absolutely no alerts/notifications on my phone.
This is not an issue I've ever experienced with my Pixel XL, Pixel 2 XL or my iPhone X. It's a big enough problem that I've resorted to popping my sim back into my iPhone X and throwing the OnePlus 6 in a drawer, until I can get this problem sorted. I'm so pissed that I'm considering just putting the OP6 on Craigslist and never buying a OnePlus phone again. If I can't trust it to give me notifications when they come in, it's useless to me and, quite frankly, costing me money.
However, I will say that prior to receiving the OOS update to 5.1.8 yesterday, I do not recall missing any app notifications. So I'm thinking the recent update is the culprit. Is anyone else experiencing issues like this? If so, have you found a solution?
Regardless, it's quite disheartening to discover the hard way that this phone/software isn't able to properly handle something as basic as prompt message notifications. Even if I get the problem solved I'm not sure I'll ever fully trust it again and will inevitably resort to constantly opening each app, just to make sure.
Do you have advanced optimization turned on? Did you check Settings>Notifications to be sure they weren't blocked somehow?
You might try clearing data and reinstalling the apps. I have not had any issues with notifications nor heard of this issue from anyone else, thought I don't use Slack or Skype.
iElvis said:
Do you have advanced optimization turned on? Did you check Settings>Notifications to be sure they weren't blocked somehow?
You might try clearing data and reinstalling the apps. I have not had any issues with notifications nor heard of this issue from anyone else, thought I don't use Slack or Skype.
Click to expand...
Click to collapse
Just checked and "Advanced Optimization" is not enabled. I also went into Settings > Notifications and confirmed that those apps are not blocked. I might try a full factory reset to see if that solves it. Super annoying.
sn0warmy said:
Just checked and "Advanced Optimization" is not enabled. I also went into Settings > Notifications and confirmed that those apps are not blocked. I might try a full factory reset to see if that solves it. Super annoying.
Click to expand...
Click to collapse
I think a full wipe is needed with OEM ROM updates on this phone, at least if you have root/TWRP. Mine goes all ****y with notifications and bluetooth and fingerprint in 3rd party apps when I update.
TheNetwork said:
I think a full wipe is needed with OEM ROM updates on this phone, at least if you have root/TWRP. Mine goes all ****y with notifications and bluetooth and fingerprint in 3rd party apps when I update.
Click to expand...
Click to collapse
I think you're right. I've received 3 software updates since getting the phone and each time it throws my finger prints out of whack. Deleting them and re-creating them fixes it though.
I'll go through the factory reset and get everything reinstalled when I get more time in the morning.
I'm having the same issue with telegram..what's app seems to be working fine though
I'm having the same issue with Aquamail and my Facebook app (Power Facebook) and both are set to ignore battery optimizations.
80s Baby said:
I'm having the same issue with telegram..what's app seems to be working fine though
Click to expand...
Click to collapse
ajsmsg78 said:
I'm having the same issue with Aquamail and my Facebook app (Power Facebook) and both are set to ignore battery optimizations.
Click to expand...
Click to collapse
While I'm sorry to hear you guys are experiencing these issues, I must say that it's relieving to discover I'm not the only one. I'm convinced the 5.1.8 update broke something with notifications. I'm hoping a factory reset fixes it. Going to try that here in a bit.
sn0warmy said:
While I'm sorry to hear you guys are experiencing these issues, I must say that it's relieving to discover I'm not the only one. I'm convinced the 5.1.8 update broke something with notifications. I'm hoping a factory reset fixes it. Going to try that here in a bit.
Click to expand...
Click to collapse
These updates are breaking a lot of things. Bluetooth functionality for me was fine in 5.1.5, when I received the phone - was broken since updated.
Oneplus needs to concentrate on quality control. It is clearly the weakest point of the phone and the company.
Is it surprising that Oneplus paid an influencer to make a video about how their quality control is so great?
I think not.
https://www.youtube.com/watch?v=-8Kv9fWj9Co
Cool video though.
nabbed said:
These updates are breaking a lot of things. Bluetooth functionality for me was fine in 5.1.5, when I received the phone - was broken since updated.
Oneplus needs to concentrate on quality control. It is clearly the weakest point of the phone and the company.
Is it surprising that Oneplus paid an influencer to make a video about how their quality control is so great?
I think not.
https://www.youtube.com/watch?v=-8Kv9fWj9Co
Cool video though.
Click to expand...
Click to collapse
Yeah, I'm thinking about doing a clean install of Android P DP2 to see if that solves my issues. Not to happy with the "stable" OOS, at the moment.
I had issues with Hangouts mainly and not receiving any notifications so I downloaded the full 5.1.8 zip, factory reset then installed it in twrp and now no issues
sn0warmy said:
Yeah, I'm thinking about doing a clean install of Android P DP2 to see if that solves my issues. Not to happy with the "stable" OOS, at the moment.
Click to expand...
Click to collapse
Done with P dp2?
Have you turned off "advanced optimisation" in Battery settings?
harigavara said:
Done with P dp2?
Click to expand...
Click to collapse
Didn't bother with P DP2 since it apparently has a few notable bugs, including Google Assistant not working properly.
Pat123 said:
Have you turned off "advanced optimisation" in Battery settings?
Click to expand...
Click to collapse
Yes, we discussed this in post #2 and #3.
I ended up not having time to mess with my phone this weekend. And things have actually gotten worse. For some reason my ringtone and notifications (when they do come through) play at maximum volume, even if I turn the notification sound slider all the way down to minimum. Reboots don't solve it. Also, my ringtone is randomly changing to this obnoxious beeping noise. I reset it back to the "OnePlus Tone" and it works for 1-2 calls. Then on the 3rd call it's back to the obnoxious new beeping tone, regardless of who is calling.
It's as if the phone is possessed, at this point.
fantasy2c said:
I had issues with Hangouts mainly and not receiving any notifications so I downloaded the full 5.1.8 zip, factory reset then installed it in twrp and now no issues
Click to expand...
Click to collapse
Yeah, I think I need to do a fresh install of the 5.1.8 factory image. I don't see another way to solve this. OnePlus has really caused quite the mess with these updates. It's probably resulting in costly warranty returns/exchanges for them as well. If a fresh install of 5.1.8 doesn't solve it I'll be selling the phone. These days, I don't have time to be dealing with ridiculous issues like the ones this phone has.
sn0warmy said:
Didn't bother with P DP2 since it apparently has a few notable bugs, including Google Assistant not working properly.
Yes, we discussed this in post #2 and #3.
I ended up not having time to mess with my phone this weekend. And things have actually gotten worse. For some reason my ringtone and notifications (when they do come through) play at maximum volume, even if I turn the notification sound slider all the way down to minimum. Reboots don't solve it. Also, my ringtone is randomly changing to this obnoxious beeping noise. I reset it back to the "OnePlus Tone" and it works for 1-2 calls. Then on the 3rd call it's back to the obnoxious new beeping tone, regardless of who is calling.
It's as if the phone is possessed, at this point.
Yeah, I think I need to do a fresh install of the 5.1.8 factory image. I don't see another way to solve this. OnePlus has really caused quite the mess with these updates. It's probably resulting in costly warranty returns/exchanges for them as well. If a fresh install of 5.1.8 doesn't solve it I'll be selling the phone. These days, I don't have time to be dealing with ridiculous issues like the ones this phone has.
Click to expand...
Click to collapse
Sounds like you have malware. Or you are going crazy
EDIT: if you want a solid but discounted phone, check out Samsung website for discounts on their S9s - they have run $150 and $200 discounts on S9s in the past, and I got one and set it up for a friend. Top notch. But those discounts don't usually last more than a day.
nabbed said:
Sounds like you have malware. Or you are going crazy
Click to expand...
Click to collapse
I did a factory reset then installed TWRP and reinstalled the stock 5.1.8 ROM through TWRP a few hours ago. All has been working fine since. We'll see if it stays that way.
Same with Spotify, 5.1.8 seems to be killing the notification so the app gets killed in the background. Notifications seem to be wonky on 5.1.8.
Sent from my ONEPLUS A6003 using Tapatalk
It's been a few days since I did a factory reset and fresh install on 5.1.8. Notifications seem to be coming in as they should be. However, I'm finding that no matter what audio level I set my notifications and ringer to, notifications always play at full 100% volume. This remains the case even if I turn ringer and notification volume down to like 10%.
I swear this phone is possessed.

Pie update problem

Hi all, I'm a very unhappy bunny right now, bought the P20 last year on Vodafone UK. All was fab, loved it. I received an OTA pie update and now many of my apps aggressively closer in the background if they're off focus. Particularity hard for browser pages with a login. The app reloads and I have to log in, again, and again. It has rendered it effectively unable to multi task. (Much like me really). Even as I type this I'm afraid of losing the screen as I received WhatsApp messages. What am I doing wrong? It must be met since I can find no other instances of my problem anywhere.
Cheers
Mark
Anyone able to offer any advice here?
have the same problem. Multitasking on 8.1 worked like a charm, now with pie it sometimes closes my Spotify even if there are 2gigs of ram available
Same problem here, haven't found any solution to this problem yet
I changed the App-Starts to manuell and back to automatic and it seams to work for now...
That's simple. You can control your app activity simply by using Battery Optimizer and set permissions from automatic to manual. Also in System Settings type "ignore battery optimization" you will see a list of apps that are allowed to be ignored while the phone falls asleep or being optimized and you can add more apps if you need to and allow them to be ignored.
hwandroid said:
That's simple. You can control your app activity simply by using Battery Optimizer and set permissions from automatic to manual. Also in System Settings type "ignore battery optimization" you will see a list of apps that are allowed to be ignored while the phone falls asleep or being optimized and you can add more apps if you need to and allow them to be ignored.
Click to expand...
Click to collapse
It works for a few hours than the systems ignors my stettings and kills the background apps again. In 8.1 everything worked fine
PuzzleFoco said:
It works for a few hours than the systems ignors my stettings and kills the background apps again. In 8.1 everything worked fine
Click to expand...
Click to collapse
Might be a bug, needs to check. I'm still waiting for EMUI9 on my device.
hwandroid said:
Might be a bug, needs to check. I'm still waiting for EMUI9 on my device.
Click to expand...
Click to collapse
I'm think about rolling back to 8.1
Rolled back to 8.1 everythings fine now. Hopefully Huawei will fix this problem with pie
Well to tell you the truth guys I just have received an update to EMUI 9 and I don't face any issues at all, I have apps which I need to be running in the background and as I stated before I just moved the badges in App launch section from Automatic to Manual and it's all ok as on EMUI 8.

Categories

Resources