Ive had my Smartwatch 2 for 3 months and it and my Samsung Galaxy S3 are running up to date software on Smart Connect and Smartwatch 2.
The problem I have is that because of the shape of my house (long and thin) when i'm at home my watch will often lose its bluetooth link with the phone and simply reconnect when I come back in to range. At least it does MOST of the time.
But randomly I get the message "Pairing with device will clear data from previously paired device". It then requires a reset on the watch and unpairing the watch and repairing on the phone.
There seems to be no logic to these "lock-ups". Sometimes I can go in and out of range once and it locks...sometimes I get no lock-ups all day. Sometimes i'm out of range for a few seconds, sometimes minutes. It seems as though something prevents the automatic repairing on some occassions and not others. And sometimes you have no idea the watch has failed to repair because that message sometimes also fails to appear.
Everything else about the watch I like...but this is driving me nuts.
Are there any rules to how the watch handles bluetooth. As nobody else on here seems to have mentioned this maybe its something i'm doing wrong.
Any advice would be appreciated.
ruggs1234 said:
Ive had my Smartwatch 2 for 3 months and it and my Samsung Galaxy S3 are running up to date software on Smart Connect and Smartwatch 2.
The problem I have is that because of the shape of my house (long and thin) when i'm at home my watch will often lose its bluetooth link with the phone and simply reconnect when I come back in to range. At least it does MOST of the time.
But randomly I get the message "Pairing with device will clear data from previously paired device". It then requires a reset on the watch and unpairing the watch and repairing on the phone.
There seems to be no logic to these "lock-ups". Sometimes I can go in and out of range once and it locks...sometimes I get no lock-ups all day. Sometimes i'm out of range for a few seconds, sometimes minutes. It seems as though something prevents the automatic repairing on some occassions and not others. And sometimes you have no idea the watch has failed to repair because that message sometimes also fails to appear.
Everything else about the watch I like...but this is driving me nuts.
Are there any rules to how the watch handles bluetooth. As nobody else on here seems to have mentioned this maybe its something i'm doing wrong.
Any advice would be appreciated.
Click to expand...
Click to collapse
I have the same phone and watch combo and mine connects back up again without any problems. Is your S3 rooted and if so, with which ROM? I am guessing your watch is on the latest firmware.
I am using a 4.1.2 ROM called BoneStock, but will flash one of the new 4.3 ROMs (now leaning towards MOAR TW 4.3).
ruggs1234 said:
Ive had my Smartwatch 2 for 3 months and it and my Samsung Galaxy S3 are running up to date software on Smart Connect and Smartwatch 2.
The problem I have is that because of the shape of my house (long and thin) when i'm at home my watch will often lose its bluetooth link with the phone and simply reconnect when I come back in to range. At least it does MOST of the time.
But randomly I get the message "Pairing with device will clear data from previously paired device". It then requires a reset on the watch and unpairing the watch and repairing on the phone.
There seems to be no logic to these "lock-ups". Sometimes I can go in and out of range once and it locks...sometimes I get no lock-ups all day. Sometimes i'm out of range for a few seconds, sometimes minutes. It seems as though something prevents the automatic repairing on some occassions and not others. And sometimes you have no idea the watch has failed to repair because that message sometimes also fails to appear.
Everything else about the watch I like...but this is driving me nuts.
Are there any rules to how the watch handles bluetooth. As nobody else on here seems to have mentioned this maybe its something i'm doing wrong.
Any advice would be appreciated.
Click to expand...
Click to collapse
I have a different phone, htc one sv on stock Rom and I have never experienced the issue you described. Always reconnects without an issue.
Sent from my HTC One SV using Tapatalk
Thankyou very much for your replies.
I am now more confused as it does seem there is some sort of problem with my set-up between the watch and my Samsung S3.
The firmware on the watch is up to date as is the Smart Connect app and the Smartwatch 2 app.
My S3 is running stock 4.1.2 (and not rooted) and I have no desire to update it with all the problems that might bring.
It doesn't seem as though there are any further settings on the watch I could try adjusting. There doesn't seem to be any further Bluetooth settings on my S3 but I would love to be corrected if i'm wrong.
Any ideas?
I have an S4 and mine has locked up and refused to reconnect again. the first few times i had to reset the watch to get it going again but i figured out how to fix it without having to reset.
if they are refusing to reconnect i just goto my phone and unpair the watch, then do a scan for bluetooth devices and it should find the watch ... pair and everything should be fine. no resets or uninstalls needed.
Danny-B- said:
I have an S4 and mine has locked up and refused to reconnect again. the first few times i had to reset the watch to get it going again but i figured out how to fix it without having to reset.
if they are refusing to reconnect i just goto my phone and unpair the watch, then do a scan for bluetooth devices and it should find the watch ... pair and everything should be fine. no resets or uninstalls needed.
Click to expand...
Click to collapse
Thankyou for the suggestion. This will make the re-pairing process a little simpler and I will try it.
But I am hoping to work out why the phone and watch sometimes lock up when they they should reconnect automatically.
I go out of range often and lose the connection, it then often won't reconnect. I've found the fastest way to get it to reconnect is to turn the Bluetooth off on the watch and then back on again. As long as the smart connect app is running on the phone it will then reconnect, most of the time. This is using an s3 and omnirom.
Sent from my GT-I9300 using Tapatalk
I use a HTC One (4.3) and I´ve never experienced this problem.
So I've had my m8 since launch, about May of 2014. I've never once had a problem with my wifi, until last week. All of a sudden, I noticed all of my wifi connections (home, work, etc) are all extremely slow. Speed tests are barely getting 1mbps down or up, and the test itself is very erratic, bobbing up and down the whole time. All my other devices are fine, and nothing with any of my wifi connections has changed. I uninstalled about 3 apps that I had installed within the last month, with no change. Verizon sent me a replacement m8, and I got it yesterday, loaded up all my stuff, and low and behold, still slow wifi.
After talking with numerous Verizon techs, they can't solve it, even after multiple factory resets. However, this morning I saw a post while googling it, not an m8 but still android. They said that if Bluetooth is on, but not connected to a device, it could cause issues. So I turned my bluetooth off, and speeds were perfect, getting exactly what my internet connection is. Turned it back on, and back to 1mbps.
So one, why is this happening? I've read that the bluetooth and wifi antennas are the same, and that could cause interference, but it should not be this bad. Second, why did this just now all of a sudden start? I didn't usually leave bluetooth on, but I got a new car about 3 months ago, and decided to leave it on to automatically connect when I'm driving. But it was fine until last week, why the change?
Have you discovered anything new? I've had my Verizon m8 since April 2014 and have always left bluetooth on for my fitbit to sync. I only recently started having problems and can't identify any recent update that happened this month that would cause it. When bluetooth is on and a device is connected my wifi performance is very slow - 100+ ms ping, 1-2Mbps up/down doing a speedtest. Turn bluetooth off and speed test again then wifi performance jumps to 20Mbps up/down with 12ms ping times to the same speedtest server.
I have factory reset my phone 3 times, changed wifi channels, tried 2 different routers and 1 access point. None of the wifi changes affected speeds until bluetooth was turned off. It seems to be a little quicker 3-5 Mbps with bluetooth on and no devices paired but still that's not acceptable.
sitlet said:
So I've had my m8 since launch, about May of 2014. I've never once had a problem with my wifi, until last week. All of a sudden, I noticed all of my wifi connections (home, work, etc) are all extremely slow. Speed tests are barely getting 1mbps down or up, and the test itself is very erratic, bobbing up and down the whole time. All my other devices are fine, and nothing with any of my wifi connections has changed. I uninstalled about 3 apps that I had installed within the last month, with no change. Verizon sent me a replacement m8, and I got it yesterday, loaded up all my stuff, and low and behold, still slow wifi.
After talking with numerous Verizon techs, they can't solve it, even after multiple factory resets. However, this morning I saw a post while googling it, not an m8 but still android. They said that if Bluetooth is on, but not connected to a device, it could cause issues. So I turned my bluetooth off, and speeds were perfect, getting exactly what my internet connection is. Turned it back on, and back to 1mbps.
So one, why is this happening? I've read that the bluetooth and wifi antennas are the same, and that could cause interference, but it should not be this bad. Second, why did this just now all of a sudden start? I didn't usually leave bluetooth on, but I got a new car about 3 months ago, and decided to leave it on to automatically connect when I'm driving. But it was fine until last week, why the change?
Click to expand...
Click to collapse
I too have had bluetooth on for months to be able to connect to my car, never had a problem until about a month or so ago. I did two factory resets, and everything seemed to work fine, but after a day or so, when all my apps were back on the phone, it would start up again. I have a hard time believing a specific app is doing this, unless it was one of the HTC Home updates or something.
Verizon sent me a replacement M8, I got all my apps on it, and the same thing, after a day or so it's super slow with Bluetooth on, horrible ping and less than 2mbps down and up.
So then I contacted HTC directly, did all their troubleshooting, factory reset, and it's still there. They sent me a replacement as well. I turned it on, but did not put my sim into it. I spent 2 days with it, and only downloaded the Speedtest app, nothing else. Speeds are fine with bluetooth on. I then downloaded the rest of my apps (I actually do have quite a few apps, so if it's one of them it will be a pain to figure out which one). It's been two days now and speeds are still good with bluetooth on. Later today I'm going to offically move over to this phone and put my sim in it.
It's just really frustrating to keep turning bluetooth off and on again, and there should be no reason for this to be happening out of the blue all of a sudden.
sitlet said:
I too have had bluetooth on for months to be able to connect to my car, never had a problem until about a month or so ago. I did two factory resets, and everything seemed to work fine, but after a day or so, when all my apps were back on the phone, it would start up again. I have a hard time believing a specific app is doing this, unless it was one of the HTC Home updates or something.
Verizon sent me a replacement M8, I got all my apps on it, and the same thing, after a day or so it's super slow with Bluetooth on, horrible ping and less than 2mbps down and up.
So then I contacted HTC directly, did all their troubleshooting, factory reset, and it's still there. They sent me a replacement as well. I turned it on, but did not put my sim into it. I spent 2 days with it, and only downloaded the Speedtest app, nothing else. Speeds are fine with bluetooth on. I then downloaded the rest of my apps (I actually do have quite a few apps, so if it's one of them it will be a pain to figure out which one). It's been two days now and speeds are still good with bluetooth on. Later today I'm going to offically move over to this phone and put my sim in it.
It's just really frustrating to keep turning bluetooth off and on again, and there should be no reason for this to be happening out of the blue all of a sudden.
Click to expand...
Click to collapse
Strange issue, but from how you described it, it must be a 3rd party application. What I would do in this situation, is do the factory reset, and download 5 apps at a time. Until you narrow it down to the 5 apps that are causing the issue, then you can narrow it down much easier out of the 5 applications. A pain, yes. but once you figure out the app that's causing the issue, you may decide you don't need it, or you only use it once in awhile and can remove it, until you need it, or possibly download an app ops application from the Playstore and remove the Bluetooth permissions and see if that fixes it.
Best of luck.
Seems to help...
I just tried the solution offered in another forum (xda won't let me post the link so I'll copy and paste the information here:
Open page with the available "Wi-Fi" networks (Settings, WI-FI)
Tap on the "3 dots" in the upper right corner
"Wi-Fi Direct"
Tap on the "3 dots" in the upper right corner
"Rename device"
Replace "Android_ed2c" with "HTC One" (or whatever you want) and hit "OK"
Before doing this I had a 300ms ping when Bluetooth is on, and very low bandwidth. Now with Bluetooth on the wifi ping is around 50ms (normal for my home internet) and the bandwidth is back to normal. Time will tell if it sticks, but so far so good!
So I had been running all my apps on my replacement phone for about a week now, and have had no problems. The other day I officially swapped my sim card into this new phone, and for two days now, it's been fine. Bluetooth and wifi are on constantly, and I see no issues with bandwidth. So who knows why the last two devices had a problem, but for now it seems to be fixed.
Having the same issue, originally posted on reddit and then found this thread: https://www.reddit.com/r/techsupport/comments/3kv6z6/wifi_issues_with_multiple_phones/
Turned off bluetooth and it's fine... Will be experimenting with my gf's m8 this weekend.
MJB_One said:
I just tried the solution offered in another forum (xda won't let me post the link so I'll copy and paste the information here:
Open page with the available "Wi-Fi" networks (Settings, WI-FI)
Tap on the "3 dots" in the upper right corner
"Wi-Fi Direct"
Tap on the "3 dots" in the upper right corner
"Rename device"
Replace "Android_ed2c" with "HTC One" (or whatever you want) and hit "OK"
Before doing this I had a 300ms ping when Bluetooth is on, and very low bandwidth. Now with Bluetooth on the wifi ping is around 50ms (normal for my home internet) and the bandwidth is back to normal. Time will tell if it sticks, but so far so good!
Click to expand...
Click to collapse
Thanks for the post. Tried this, but no luck. Hopefully it can work for others
Sent from my HTC6525LVW using Tapatalk
Multiple threads discussing this issue...
http://forums.androidcentral.com/htc-one-m8/565952-app-causing-slow-wifi.html | 2015-AUG-12
http://forum.xda-developers.com/ver...luetooth-causing-extremely-slow-wifi-t3177402 | 2015-AUG-12
https://www.reddit.com/r/htcone/comments/3kr2sb/why_did_my_htc_one_m8_wifi_get_so_slow/ | 2015-SEP-13
https://www.reddit.com/r/techsupport/comments/3kv6z6/wifi_issues_with_multiple_phones/ | 2015-SEP-13
https://www.reddit.com/r/htcone/comments/3n8xu1/problems_with_wifi_connection_unable_to_find_help/ | 2015-OCT-02
https://www.reddit.com/r/htcone/comments/3n663y/m8_wireless_downloads_falling_to_the_center_of/ | 2015-OCT-01
Same HTC M8 issue - very slow WiFi when Bluetooth is running
Same problem on an HTC M8... speedof_dot_me speed test shows 96 ms latency with D/L at 0.07 mbps (really!) on an 11 mbps router. Turned off Bluetooth, and voilla! Latency dropped by 85% and WiFi speeds increased by a factor of 60! I suspect an HTC issue since an August or September update... since this wasn't occurring prior to August.
Verizon sent me a replacement M8 that was on 4.x.x android. I updated via on-air update (not rooted) to Lollipop and installed all my apps. Everything was fine. That night, it did a security update and, since then, my wifi+bluetooth were horked when turned on together.
Do, I did a factory reset (which doesn't undo the updates), but since doing the factory reset and installing just the basic Play-store updates 24 hours ago, the problem is not back.
I'm going to slowly add back my normal apps this time.
Solved on one plus one
Hello, i had since two weeks the similar issue. when bluetooth is switchef on (unconnected), wifi is very slow. in the past this different, so no issue with hardware and frequencies. Finally, I found out that it was linked to an App that accesses Bluetooth.
In my case it was the App Accu-Chek, I read in a big forum that it was linked to a Garmin app.
Uninstalling the App solved the issue.
My wife has a similar issue on Stock Galaxy S4 mini with that App.
This is definitely app-related. I tried force closing out of a bunch of apps that weren't related to the video I was playing and it seemed to fix the bandwidth issue with bluetooth enabled. Guess I'll need to experiment with closing certain apps until I find the culprit.
I was having this same problem. It looks like the RetailMeNot App was the culprit for me.
clusterchuck said:
I was having this same problem. It looks like the RetailMeNot App was the culprit for me.
Click to expand...
Click to collapse
You sir deserve a cookie. Thanks for pointing out the worst app of 2015.
Solved on my Phone!
I used to have the same problem. I am having a Sony Xperia Z1 Compact and a Smartband Talk. At the beginning everything was fine but after sometime (strongly caused by a software related issue) I begin to face the same problem. While bluetooth is on WiFi bandwith dropped to a very little amount (around 0,02- 0,01 Mbits/s). Then I read somewhere, about how to verify whether it is a software or hardware issue via checking it in the Safe Mode. So I unpaired by smartband talk and uninstalled the smartband talk software (smartband talk requires a bluetooth connection for functioning). Then restarted my phone in to safe mode by tapping and holding the power off on the shutdown menu. I downloaded the smartband talk software and turned on my bluetooth and paired my smartband talk again. Then restarted my phone in to normal mode. And voila, problem solved.
It is not a guaranteed method but worth to try.
Wish you good luck.
Hey guys, I'm currently in possession of two Gear S3 watches (one European and one U.S.) and two different phones (GS7 and Pixel, both 5 in versions). I am having a horrendous time trying to get a stable connection between my watch and the phones via bluetooth. I basically can't use the watch because of how frequently it disconnects from my phone.
On my GS7, the watch would not hold a BT connection long enough out of the box to be set up properly for about an hour. It would always disconnect during setup and kick me back to the beginning. Ultimately I lucked out and managed to get it to set up after trying over and over by resetting, clearing data/cache, reinstalling app, etc. Used it for the last week or so and I definitely had a number of random BT disconnects but overall it seemed to get the job done without being too much of a distraction.
Now I have a pixel I'm trying to set up with and it's been a nightmare. I just can't get the watch to connect long enough to the pixel software to actually get going. The same message always pops up about the connection failing. "Please try again." When I look at the watch, I notice that the watch's BT radio is actually what appears to be fluctuating. It will frequently turn itself on and off in a matter of seconds. After enough connects/disconnects, the watch remains in standalone mode and manually toggling BT will not enable it anymore. A reset temporarily solves the toggle issue but not the frequent disconnect issue. I've disabled battery optimizations on the Samsung software and plugins but again the watch seems to be the bigger culprit. I can still pair to my GS7 albeit now with more frequent disconnects though not as bad as the pixel. I've tried factory resetting a bazillion times and also re flashed the software images through net odin from these forums. Nothing seems to solve this issue.
The European model was having similar quality connection with my pixel but I haven't tried it with the S7 yet. Is anyone else having these major BT issues with this watch or did I just get a few stinkers? Thanks!
I've had my watch about a month now and I've had zero Bluetooth problems.
Sent from my SM-T530NU using Tapatalk
zero.... mate 9
Guess it's time for an exchange then. Thanks!
A Friend of mine had the same issue. It seems hardware related. He exchanged it for a new one. Problem solved.
Verstuurd vanaf mijn SM-G930F met Tapatalk
Sounds like a problem with your watch. Are your phones rooted or modded in any ways? My friend was having that issue and realized it's because he was closing the Gear app instead of leaving it open in the background (non Samsung phone)...
I have a similar problem but is the phone's fault. When too many apps are open, the bluetooth disconnects and then reconnects (resets?). My device has only 2Gb of RAM, I think it's closing apps to free up memory because when I'm not using the device it never disconnects, but as soon as I'm playing a game or using a Navigation app, it disconnects randomly.
Check if this is your case. How many apps have you installed/running in the background? I've disabled a lot of apps that start on boot.
Also when pairing it for the first time I couldn't do it on a certain custom ROM (LG phone). Looking at the logcat it was due to some missing libraries. After changing the ROM it paired successfully.
Anyone else? I can't see any other threads about people experiencing bugs with these latest updates.
I'm forever losing connection, calendar notifications come through despite being on my blocked list, it's a bit laggy and google assistant works when it feels like it.
sunking101 said:
Anyone else? I can't see any other threads about people experiencing bugs with these latest updates.
I'm forever losing connection, calendar notifications come through despite being on my blocked list, it's a bit laggy and google assistant works when it feels like it.
Click to expand...
Click to collapse
Mine works without any problem o.o
I've been reading people with lag or buggy screens but at least not in my case.
Model: LEO-DLXX
have you tried:
- turn off Bluetooth
- clean data and cache from wear os (Android wear) app
- Uninstall wear os app
- 'forget' your watch from Bluetooth devices
- restart phone
- factory reset your watch
With this procedure it should be a clean install again. Good luck!
working good here for me
I also got this problem too, I tried factory reset the watch but still no connection:crying:
Same problem here with bluetooth. Connection gets broken at half the distance that I could go with the old OS on it.
And worse, it will not reconnect when i'm close to my phone. I have to shut down the watch and start it again.
it also uses it own GPS for location services and not the one on the phone when connected, so batterylife goes down.
pkaak said:
Same problem here with bluetooth. Connection gets broken at half the distance that I could go with the old OS on it.
And worse, it will not reconnect when i'm close to my phone. I have to shut down the watch and start it again.
it also uses it own GPS for location services and not the one on the phone when connected, so batterylife goes down.
Click to expand...
Click to collapse
I have the very same problem described here.
BT connection breaks down and the watch won't reconnect. Since the update, it's connected to my wifi all the time now when I'm at home, but not to my phone anymore. After a restart of the watch, Bluetooth connection works for a few minutes, but once it loses the connection, it's back to wifi only.
Never had such problems before...
I can confirm the GPS problem as well.
In addition to that, I noticed that every time I restart the watch, it downloads some Google TTS data. Again and again. Strange. (Btw, it says it needs wifi for the download, so maybe this is related?)
i had a problem when mine updated the other month and I had to reset Watch and AW a few times to get it working again. It seems unlike the older versions unless you use the watch for answering calls, it will not show as connected under the phone BT settings, but if go into the Wear app it will say connected.
I'm not sure when last got an update, but last night it never tracked my sleep, so restarted watch today and noticed it is now on March 2018 security update and today i have also received an update on my phone for Wear OS.
A factory reset of the watch, reinstallation of the Wear OS app on my phone and allowing the Wear OS app to override the deep sleep settings on my phone fixed this problem for me.