Missing Video: Baby's First Christmas - Recover? - Google Pixel Questions & Answers

So today was my little girl's first Christmas. After taking about 15 minutes of video and frame grab snap shots on my Pixel (unlocked, but not yet rooted) we moved on to other things only to find that neither the video or the pictures were saved.
I have to assume that these are sitting in temp files somewhere. Anyone have any suggestions?
There is a small thread going on the Pixel support forums on the topic but not much in the way of support traction.
Pixel: video recorded but not saved
My wife is near devastated.
Thanks to all.

harrybauls said:
So today was my little girl's first Christmas. After taking about 15 minutes of video and frame grab snap shots on my Pixel (unlocked, but not yet rooted) we moved on to other things only to find that neither the video or the pictures were saved.
I have to assume that these are sitting in temp files somewhere. Anyone have any suggestions?
There is a small thread going on the Pixel support forums on the topic but not much in the way of support traction.
Pixel: video recorded but not saved
My wife is near devastated.
Thanks to all.
Click to expand...
Click to collapse
Really hate to hear that. Hope you find them.
If there was no error message, then you may be OK. Did you touch the Albums icon at lower right in the Photos app (as opposed to Photos)? Depending on how you configured cloud backup for the Photos app, pics and videos may not show up under the Photos icon.

quangtran1 said:
Really hate to hear that. Hope you find them.
If there was no error message, then you may be OK. Did you touch the Albums icon at lower right in the Photos app (as opposed to Photos)? Depending on how you configured cloud backup for the Photos app, pics and videos may not show up under the Photos icon.
Click to expand...
Click to collapse
Thanks. No error messages. No sign of the video or photos in either the Photos app (albums or main photos area) or the camera's built in gallery browser. This is the first time this has ever happened in the 2 months I have owned this phone or in the years of android phones I have had.

harrybauls said:
Thanks. No error messages. No sign of the video or photos in either the Photos app (albums or main photos area) or the camera's built in gallery browser. This is the first time this has ever happened in the 2 months I have owned this phone or in the years of android phones I have had.
Click to expand...
Click to collapse
Really sucks to hear that this happened.
Maybe someone should test for bug that happens with long length videos.
That's the only thing I can think of as to why it happened.

deadgiveaway said:
Really sucks to hear that this happened.
Maybe someone should test for bug that happens with long length videos.
That's the only thing I can think of as to why it happened.
Click to expand...
Click to collapse
Thanks.
It was a longer length (15-20 minutes) with multiple pauses and frame grab photos along the way. Both the video and frame grabs were lost. I'm not entirely sure if I even exited the app as I took a number of photos after I took this video and they were fine.
It doesn't seem to be a common issue but sadly I'm not the one who has posted this to Google's support form and had this happen on their kid's first Christmas.

Related

[Q] Lost some photos after 2.3.3 Update

Just curious if anyone else found a lot of their photos missing after the 2.3.3 update? I can't be certain that it happened immediately afterward because the Gallery App has been buggy from the start, but going into the directory with both Astro and through my PC, it seems that they are gone.
Luckily the best ones were already uploaded to my fb, but it is kinda scary not being able to trust that my photos will be stored after I take them.
I had a issue on .2 try rebooting then gallery
Sent from my Nexus S using XDA App
beancookie said:
Just curious if anyone else found a lot of their photos missing after the 2.3.3 update? I can't be certain that it happened immediately afterward because the Gallery App has been buggy from the start, but going into the directory with both Astro and through my PC, it seems that they are gone.
Luckily the best ones were already uploaded to my fb, but it is kinda scary not being able to trust that my photos will be stored after I take them.
Click to expand...
Click to collapse
I didn´t have or force the update but just yesterday I noticed that some (actually a lot of pics and all my videos ) pics and vids are missing from my gallery, remaining only the the images thumbnails and its full pics.
I think that other software update did that. I updated some in the last days but I´m feeling that Gun Bros did it ´cause it was a major update (100mb)...
Very anoying bug, I had videos and pics from my family, specially from my nephew that live overseas and saw him for the first time...
A frustrating glitch shared by many others, including myself. Please star the report here: http://code.google.com/p/android/issues/detail?id=13419

[Q] Weird sorting in picture gallery

Hello,
I just discoverd that my Nexus S is sorting the pictures in the Android gallery in a very strange way.
I have pictures without geo-tag and some with geo-tag. All the pictures with geo-tag are somehow sorted under a wrong date. That means they are on the wrong place in the gallery. But when I check the details of the picture there is the right date in the file information.
This problem seem to apply only to geo-tagged pictures.
It's a little bit hard to describe. Here an example.
I took a picture on the 24th APRIL WITH a geo-tag. When I scroll now through the gallery the picture appears among the pictures I took on the 24th MARCH. When I check the details of the picture it still says "taken on 24th April".
Did anybody experience the same behaviour or do you have any idea what causes it and how it can be fixed?
Thanks!
Same thing here, I think it's a known bug though along with some pictures disappearing from the gallery and the gallery not displaying photos at full resolution. Try quickpic if you want an alternative. https://market.android.com/details?id=com.alensw.PicFolder
I'd love it if someone would just fix the stock gallery though and repost it to the market - it's a pretty photo viewer!
i would just like to add that i'm experiencing similar issues as well
the stock gallery app doesn't sort my pictures correctly after a while (it may seem ok at first.. but take some shots and videos everyday, you'll see the order beginning to mess up..)
this is pathetic considering the maturity of android (this never happen on my iphone 3gs)
Same here since two days

Google photos mixes up old and new photos

At least for me, the z5 version of it shows the older cloud photos (as old as 6-8 months ago) under yesterday or last month, same as actual pics taken yesterday or more recently.
At the same time, my old m7 works fine, it has a slightly older version of the app: 1.11.0.110496109
Anybody else? What would you do to fix it?
Sent from my E6653 using Tapatalk
Do you have the date and time set automatically?
gm007 said:
Do you have the date and time set automatically?
Click to expand...
Click to collapse
All is auto, from network, seems OK.
Sent from my E6653 using Tapatalk
been having the same issues with my photos app ever since i started using it sometime last year (on an s6 edge though). I used to just live with it, but it's been bothering me ever more now that it's mixing this weeks photos again with photos from over half a year ago. uwotm8.
oddly enough, this thread is the only thing i've found online so far on this topic.
my strong assumption is this must be an app bug (or.. "feature"). when I log into photos.google.com, everything is in perfect order. furthermore, all photos list correct capture dates on my device. another interesting fact is that in the photos app, I am only seeing this issue in the regular "month" or "day" view; if i zoom all the way out to the "monthly/yearly overview" mode (whatever you wanna call it; the most zoomed-out view), everything is in perfect order again. and as soon as i zoom back into a month, the app mixes things up again.
now i've noticed that there is a "group similar faces" feature in the app which was turned on. I turned it off for now, but havent noticed any immediate differences; will be waiting for the next sync or phone reboot, but I doubt this solves it. first this feature sounds like it's supposed to group photos of faces only, second it's mixing winter in toronto with summer in venice; similarity level 0.
how is it that this app gets everything right, except for plain sorting of photos; it's the equivalent to that smartwatch in the old spy kids 2 movie: does everything from calls, tv, whathaveyou, but can't tell the time. good job
I had this problem with the flickr app/autodownloading as well. I could never get it to work properly.
I also had the face grouping enabled, I guess by default. Would reinstall and give it another try. It's really bothering that it only happens to very few it seems or people don't notice or just don't bother.
Sent from my E6653 using Tapatalk

Dumb Questions: gPhotos

Is it the only gallery option stock? I just never have liked it an this it my first foray into Pixel. I guess it makes sense that they lock you into their apps by default. I hate the idea of having to trial a bunch of third party apps and figure out what covers my basics without tracking or hacking at me.
I disabled Photos and when I take a picture and hit the little icon of said picture it pops up to look at an instantly shrinks down and goes back to camera. So I assume my only option is the one mentioned above...
Any recommendations for a good, basic, safe gallery app? I've been on Samsungs and LGs in the past to that's my main frame of reference. I only need the ability to see them and maybe group them. No backups or online linkage needed as we backup automatically to our NAS.
-gmolds
p.s. I do like the camera though... seems to be better at auto mode than my LG V20 but of course the manual on the LGs is hard to top.
QuickPic has always been my favorite. I haven't really looked lately though. The one called Gallery by Cloud Innovation Studio looks pretty nice now that I'm actually looking. Check those out or maybe just type in Gallery and see what you find.
i use simple gallery https://play.google.com/store/apps/details?id=com.simplemobiletools.gallery.pro&hl=en_US you can also get it on fdroid for free if you want https://f-droid.org/en/packages/com.simplemobiletools.gallery.pro/
quickpic hasn't been good in ages so i wouldn't trust it.
after you install a new gallery app just disable google photos and everything should switch to use the new one
Haven't tried that one, I'll give it a go despite quickpic working just fine.
weird idea: have you considered using the "images" shortcut of the "files" app? i've just saved it to a folder on my desktop and am finding it works fine for anything gphotos is not good for (i.e. looking at misc locally saved pics). (excuse all the black and the errr assortment of pictures i choose to keep on my device)
c_tho said:
weird idea: have you considered using the "images" shortcut of the "files" app? i've just saved it to a folder on my desktop and am finding it works fine for anything gphotos is not good for (i.e. looking at misc locally saved pics). (excuse all the black and the errr assortment of pictures i choose to keep on my device)
Click to expand...
Click to collapse
Problem (for me at least) is that quick switching from the camera to look at the last pic taken still fails if there's no default gallery app.
gmolds said:
Problem (for me at least) is that quick switching from the camera to look at the last pic taken still fails if there's no default gallery app.
Click to expand...
Click to collapse
oh yeah you definitely cannot get around that i don't think. it's a problem as old as time.
c_tho said:
oh yeah you definitely cannot get around that i don't think. it's a problem as old as time.
Click to expand...
Click to collapse
:laugh: I heartily laughed at the "old as time" comment. HA! Whether you meant it that way or not that chuckle was a great start to my Friday.
Cheers!

Really weird Gallery Issue with a Stranger's Photos on my Phone...

So, I just noticed something REALLY weird today and I don't know what to make of it...
I installed a new app on my phone (Lyft) and it asked me to setup a profile photo. Okay, no problem. I click the option to select photos from my existing collection and it takes me to the gallery to select a photo. I'm scrolling down, looking for a good photo when I suddenly come across photos that I did not take. There's about 30 of them and they look like they were taken at a Energy Conference in Beddington, UK on November 26th. I live in Washington State, USA and have not been anywhere near the UK and my phone has not gone missing or been out of my sight for the last few weeks. This is strange and creepy. How are someone else's photos on my phone?
I start doing a bit of investigation. I close the Lyft app and open my gallery app on my S9+. I scroll through all my photos, but these stranger's photos are not showing up no matter how I sort the display settings. I open up another app (Uber) and go to change my profile photo. I opt to choose from my gallery and there's the stranger's photos again. I notice that the file name, file size and date of the photo is provided in this view, so I connected my phone to the PC and ran a search for some of those file names and came up with nothing. I searched my phone using my file manager app and also found nothing.
Someone on Reddit recommended I try using my email app to send myself the image so I can investigate the details. This worked, but only deepens the mystery! It seems like the photos were taken with an Olympus Digital Camera (not even a smartphone!) and the date taken was from way back in 2006!?
At this point I'm out of ideas. I have no clue why these mystery photos are on my phone and can't find out how to find/delete them or how they got on my phone in the first place.
It's so freakin' weird! I'm sharing a few screenshots here in case it helps anyone else identify my issue. If anyone has thoughts, please share them.
P.S. My phone was purchased new over a year ago. If anyone cares, I posted this on Reddit before coming here seeking additional help. You can see the Reddit thread here:
https://www.reddit.com/r/GalaxyS9/comments/e5okh4/really_weird_gallery_issue_with_a_strangers/
wonder if they're embedded in the apps?
One possible reason is that it's just downloaded by some other app, e.g. Facebook downloading photos from a post that you came across. If you don't remember anything related, did you ever have anyone else using your phone?
The Samsung gallery is written by Samsung while the system file picker (called DocumentsUI) is mainly written by Google, so they might be having different strategies on what photos to hide, e.g. Samsung thinks Facebook photo download directory shouldn't be shown, while DocumentsUI doesn't, so it's entirely possible that you can only find the photo via picker.

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