Android OS using a lot of data - Moto G 2015 Q&A, Help & Troubleshooting

Hey all, for whatever reason, android has been eating up SO much data for no apparent reason. I have all google related syncing apps disabled (google photos, google plus, etc). My data plan cycles on the 20th of every month, and according to the data usage in the settings, android OS has already used 685mb, and I've hardly even been off wifi networks much in the past few days... I'm on Marshmallow if that helps. Here's some screenshots: http://imgur.com/3taUO6t http://imgur.com/vgzv3nN http://imgur.com/7H1WXYE
I'd have posted the images directly but they wound up being huge on this page.
I've have no root data firewall installed for the past few weeks haven't really noticed much of a difference, and I went through every app in the settings (with view system apps checked) and couldn't find any clues. I have a 3GB high speed (LTE) plan, and once I go past 3GB, it simply slows down to sub 3g speeds, which is an absolute pain in the ass.
Thanks in advance

We have seen this before... the fix is usually a full Factory Data Reset and set it up clean. Not sure why, no one has been able to get a tcpdump to see what it is.

Related

[Q] Excessive data usage problem

Hi,
I've recently discovered that very large amounts of data are being transferred from my Nexus S which is pushing me over my data limit of 750mb. I downloaded 3G watchdog and monitored traffic for a while and noticed that every hour or so data use goes wild running into the tens of mb over a very short period of time.
I'm currently running MIUI-109020 and have a fairly standard range of apps installed. I've tried killing all of the apps that might possibly transfer data but this makes no difference. So, at the moment I've turned off mobile data before it bankrupts me but obviously I'd like to have it back on again.
Anyone, anywhere have any thoughts or pointers as to what might be going on or how I could solve it?
BTW I'm in the UK on Vodaphone's network.
Cheers
David McNorton
davidmcnorton said:
Hi,
I've recently discovered that very large amounts of data are being transferred from my Nexus S which is pushing me over my data limit of 750mb. I downloaded 3G watchdog and monitored traffic for a while and noticed that every hour or so data use goes wild running into the tens of mb over a very short period of time.
I'm currently running MIUI-109020 and have a fairly standard range of apps installed. I've tried killing all of the apps that might possibly transfer data but this makes no difference. So, at the moment I've turned off mobile data before it bankrupts me but obviously I'd like to have it back on again.
Anyone, anywhere have any thoughts or pointers as to what might be going on or how I could solve it?
BTW I'm in the UK on Vodaphone's network.
Cheers
David McNorton
Click to expand...
Click to collapse
That much data? Email, gmail, facebook sync.
Install Droidwall and prevent some apps from the network.
I would also like to see what exactly Android is doing all the time...
MIUI has a built in Monitor app. Use that to see which app is using up your data.
You may also want to opt-out of MIUI stats. I'm not sure of how much data it sends, but it will cut down on some of your data usage.
Droidwall is a great suggestion as well. Prevent some apps from connecting on 3G but allow them on wifi. If you want some apps to connect on 3G, check your sync settings.
Sent from my Evo + MIUI using Tapatalk!
Thanks for your replies. I've now installed droidwall and that looks like it could help. I've also purchased the pro version of 3G Watchdog (hadn't realised MIUI had a monitor app) and that's showing me what how much data my apps are using.
I phoned Vodaphone and they increased my data plan to 1GB which gives me a little leeway while I try to work this out. So I'll test it again tomorrow and see if I can work out what's going on.
Cheers
David McNorton
Is your Gallery app syncing pictures to Picassa? It's the only thing i can think of that would explain that much data in a short period of time.
Problem solved. Google+ was the culprit. By default the app had Instant Upload of all photo's and video's set to on. That has cost me about £50 since installing the app in late September when it first came out. Thank's Google
Thanks for all your tips. At least now I have a better handle on data monitoring and firewall protection.
Cheers
David McNorton
Wow, never thought Google Plus would use that much, even though it syncs a ton. Good think I have unlimited, may want to look into it yourself.
Sent from my DROID3 using XDA App

[Q] What is your average daily data usage?

Just converted to winpho, and I love all the integration and fluidity as everyone says. But I feel like it takes up way too much data.
tl;dr. data usage hitting 10+mb daily, <3mb on android. wtf?
I find myself hitting 10mb+ daily, when i was below 3mb on android. WiFi continuously on (it wasn't on android either). I browsed wiki (one page) and used bing once, and found myself at 10mb halfway through the day. The only running app with data usage (that i know off) is 2 gmail account (probably 20 emails total, all text), with 30min interval and metrotalk (google voice client).
Looking at tmobile data spreadsheet, my phone seems to randomly access about 5+mb (up to like 13mb) daily in one section of time, and everything else below 1mb. I stream no music or video.
Not a new toy syndrome either, I used the phone for half a month already and found this trend.
Data Usage spreadsheet from t-mobile. http://bit.ly/JVQk0C
This is frankly, ridiculous. That would be like downloading a giant app a day. what could possibly my phone be doing?
phone: nokia 710
edit: i did the math, wp7 avg. at 15mb/day while android at 4mb/day wtf? (same usage for the most part)
Moved to Q&A for you mate, should get you a few more opinions
I actually found WP7 much easier on my data allowance than Android. Don't forget that your live tiles etc. will use data to refresh, and having your Google voice client open all the time may not be doing you any favours, either. It's entirely possible that the Voice client on Android hibernates one way, and the client you're using on WP7 does it another way
You could always turn off the xbox live synchronisation with your games and the zune account for the music. I believe they will take up some of your data. You should also check any of your applications that might use the internet a lot! By the way, why don't you use push notifications for your google accounts? Those might use your data too!
There are number of services that can use data in the background. A few suggestions of things to check:
Make sure the feedback info is either turned off or set to only send over WiFi.
Un-pin the Me tile, or accept that WP7 will need to ping Facebook to see what your contacts are saying about you (may also apply to the People tile).
Marketplace tile probably uses a little data, checking for updates, but it should be minimal.
Games hub definitely uses som data, if it's synching with the Xbox Live servers (not sure how much).
A small bit of Marketplace configuration data is downloaded nightly, but it should be only a few KB.
Tip: Leave the phone plugged in all night, even if it doesn't need it. WiFi turns off when the screen is locked, unless the phone is plugged in. No, that behavior is not (yet) configurable.
I note this too after NoDo update. At the begining, my phone uses a little of data every day (some Kb, never goes far than a Mb). I use data to sync my hotmail account, gmail account, rss channels, some webpages. After NoDo update, my phones starts to consume a lot of data (more than 10Mb every day with the same uses). Then mango goes out and i think maybe they fix this situation. Today my phone have 8107 and the data usage is over the clouds. I switch on data connection manually and my data usage is more "normal". I know my phone has a lot of new services over the cloud but i can't maintain its appetite of data.

[Q] Sudden massive data use

I recently used Windowbreak, and set up internet sharing on my Samsung Omnia 7, following the instructions here. It all seemed to work fine, but I've now had messages from my network (Orange UK) saying that I've gone way over my monthly data allowance. My allowance is 750MB, and I never usually use more than about 400. This month I went over 750 in the first two days!
Orange won't send me a full breakdown, but they did say that the phone is using huge amounts of data at apparently random times in the middle of the night. Not only was I not using it, but it was connected to my home wifi at the time, so shouldn't have been using any 3G data at all! I have only used internet sharing a couple of times, and it's always turned off when I'm not using it.
I'm on 7.10.7740.16. Can anyone help me? Sorry if this has been posted before, I've searched, but only found people with the opposite problem (i.e. no data at all, instead of too much!)
I'm no expert with this stuff, just following instructionhs really, so I'd be really grateful for any help.
Thanks,
Steve.
Did you change any other settings when you used Windowbreak? Have you installed any apps that use frequently-updating Live Tiles? Do you have the user feedback option enabled? When you say the phone is on WiFi, is it actually plugged in? If not, it will turn off the WiFi when the screen is locked in order to conserve battery.
There have been some spikes of data usage in the past, but they were generally tracked down (having an auto-updating Yahoo mail account was a data hog for a few months, for example Some kind of breakdown would help, but You can always just try turning off as many data-using features (Find My Phone, email sync, Live and Facebook messaging, Live Tiles, etc.) as you can find. Then, re-enable them one or two at a time and try to find the culprit. Some people here in the US get by on 200MB or less of data limit (I have no idea how; I can use several times that in a day) so it should be possible.
Thanks for the reply. No, I don't think I changed anything at the same time as setting up Windowbreak and internet sharing, I just followed the instructions for each one. I haven't got any new apps either that would explain the sudden spike in data.
My phone is always plugged in overnight, so I don't understand why it didn't use wifi instead of 3G for whatever it was doing. It might be that it had always used that much data, but it had previously done it through wifi so I hadn't seen it.
The annoying thing is that Orange won't give me a breakdown of what data I'm using until after the end of the billing month, so I can't get real time information to show me what's working and what isn't. Is there any way to monitor data use, or to see which apps are using what?
Thanks,
Steve.
Sadly, that's not currently possible. You could just turn off the cellular data connection (in Settings) at night, but that's awkward and you'd need to remember to re-enable it.

Increased Data Usage

I recently came back from a two-month trip and started using my ATT sim card again. My Infuse is basically the same as when I left - Infused 2.23, no major changes.
All of a sudden my data usage has gone from an average of a couple of megabytes (at the most) a day to over ten. I only have a 200mb plan, so this is a problem.
I installed traffic monitor; unfortunately most of the data used falls under the heading of "System Traffic," which cannot be researched further. New build of Maps? Some rogue system program? I can't figure out how to find out what it is, and a google search wasn't particularly helpful.
Something is different, and I don't know what it is.
Anyone facing a similar situation or have any clues?
Start uninstalling apps and watch your usage to see which is the culprit.
Sent from my not-an-iPod
Thanks. That's a good idea, but it's all system apps, not apps I've installed. None of them are causing any trouble. I'm not even sure which are all the system apps...
Some apps I noted:
1. Quick Office Pro uses like about 20k on phone start up; not sure if it does it every time. There could be a few more apps that do this.
2. Google voice syncs itself
3. Push emails send info to server saying the link can be used
4. Maps new build could be a possible culprit (I keep mine frozen all the time now, and defreeze it only when needed)
I noticed this even on my wife's iPhone sometimes when she gets 65% usage sms (she has a 200 MB plan), and she's always on WiFi at home, and sometimes the data usage on AT&T site shows up to 20-30 MB per session. No way to track it. I tried taking it up with them, but that won't help since AT&T too does not track which app or what data it is.

mobile data

on my moto g when i enable mobile data i see that an application Android OS is taking most of my mobile data and because of that i am loosing my internet speed . Itried to restrict background data but it seems this application is the only one whose background data cannot be restricted .
plz help
Might be a silly thought but have you edited the PlayStore settings to only update apps over wifi?
http://forum.xda-developers.com/showthread.php?t=2680038
I had this issue - it turned out it was the combination of Google Backup & Restore being active (Settings/Backup & Restore), along with my automation app which I'd set up to regularly refresh my wallpaper (i.e. every 10 mins when the phone is in use). It turns out that Google Backup was uploading each wallpaper as it was changed and was eating data in the process.
non of the solutions apply to me. android os drained 30mb data in one month. it is not much but i only have 200mb data per month.
any other solution?
and thank you for helping guys, i really appreciate it! :highfive:
ManBearrrPig said:
non of the solutions apply to me. android os drained 30mb data in one month. it is not much but i only have 200mb data per month.
any other solution?
and thank you for helping guys, i really appreciate it! :highfive:
Click to expand...
Click to collapse
I've just had a look at my Android OS data use over the last two weeks or so (since I fixed the issue I've had). I've been on Wifi a lot over the last week, but combined Wifi and Mobile data use in two weeks it's at about 65MB which seems par for the course.
so no solution yet guys???
for my thing it seems it slowed down but its still there it runs along when other internet apps r running like hangout and it slows internet down.
i dont mind it running but i need the speed cauz my data is 2g its just draining speed
i would also be thankfull for a solution. i have only 200mb data per month so if it drains 30-40mb a month it is a lot for me.
my current sollution is to load like 10 articles and turn off data and when i read all articles i turn on data and load another 10 articles.

Categories

Resources