Camera Reflection - Samsung Galaxy S7 Questions and Answers

I bought my wife a Samsung Galaxy S7 about 4 days ago.
When taking photos on an evening with bright lights the camera has dots on the screen (see attached images).These look like a reflection.
I took the phone back to the shop where they told me this was normal,and the problem was replicated in another two phone.As i's not considered a defect I cant return the phone,It's my first Samsung and my last,As utter spoils the experience.

Taken a good few night shots but not seen anything this bad, I only get spot reflections from bright lights like the sun

Wipe camera lens nice, I'm getting this kind of pics when my lens are dirty

Lens is spotless,only happens on a night,but its so bad its pointless taking night photos.
Not sure if it's a lens or software problem,but store I bought it from are insisting I take it to Samsung,yet the phone was only 4 days old when we noticed this problem.

Can you reproduce this when HDR is disabled?

I do actually have the same issue, also only when taking pics of for example lamps, city, etc..anything that lights/shines at night.
The lens is clean ofc.

Yep, I have the same issue. Lights mess up the camera in many scenarios on this phone.

Manual mode,hdr off or on,does not what settings the resukts are the same

I have this on HTC 10 and Pixel too. And now S7. Well not as bad as that, just 1 dot in strong lights during low light. Kinda normal.

Related

[Q] Pictures foggy with flash

Got my Z3 a couple of days ago (wife as well) and when either of us take a picture in an indoor, low light situation the picture is always foggy looking. In fact, even in very low light if the flash goes off, the picture is foggy looking. Anyone else experience this or have any thoughts? Really irritating. Pictures are great looking if no flash though (on both phones).
Yep, same here and tried everything...this camera is why I bought it, and it sucks compared to my Lumia 920
esheesle said:
Got my Z3 a couple of days ago (wife as well) and when either of us take a picture in an indoor, low light situation the picture is always foggy looking. In fact, even in very low light if the flash goes off, the picture is foggy looking. Anyone else experience this or have any thoughts? Really irritating. Pictures are great looking if no flash though (on both phones).
Click to expand...
Click to collapse
I haven't used flash yet but I read somewhere that manual mode reduces this fog effect. i'm guessing it's some sort of lens flare? Try playing with the different scene modes and settings.
Same issue with mine. Been working all week on it and cannot get a good picture inside
Same, swapped first one out only to find this has the same issue, thought i was the only one
esheesle said:
Got my Z3 a couple of days ago (wife as well) and when either of us take a picture in an indoor, low light situation the picture is always foggy looking. In fact, even in very low light if the flash goes off, the picture is foggy looking. Anyone else experience this or have any thoughts? Really irritating. Pictures are great looking if no flash though (on both phones).
Click to expand...
Click to collapse
Need some examples, really. Are you using a case on your phone? Try without. Try a few different modes (auto, manual etc) and see if there's a pattern.
Manual mode and changing iso up seems to allow for better pics.
Sent from my D6603 using XDA Free mobile app
Yes same problem already talked about in depth, try manual mode, keep the ISO as low as possible with the flash, in fact if the object is more than 5m away, then the flash will not really do much, turn it off and increase the ISO
I had the same Problem, and after testing if it was the case or the Glascover, because sometimes the
Pics were foggy and sometimes not.
Some of the Glas Cover makes Reflextions on to the Lens but the worse
are the Fingers on the left Side of the Phone, when you make pics in landscape.
The Finger on the left Top makes so many Reflections to the lens that the Imgages becomes
foggy.
When you make a Pic and hold the Phone in the middle, than all the Pics with Flash are good,
You can test it by yourself in Automodus or Manuell.
rambus
Same issue
Has anyone managed to find a workaround for this??
I'm having the same issue and not sure what to do.
Thanks,

Lens Flare?

Has anyone else noticed significant lens flare during night shots with a source of light in the frame? It happens in day shots as well, but its less noticeable as the dot isn't in a dark/black background.
I realise lens flare is normal when shooting in a sunny conditions, but this was a night shot triggered by not a particularly bright porch light and the moon. For whatever reason the S7 cam seems to be particularly sensitive to it. And its not a normal corona type lens flare, but just a dot.... that depending on how I angled the phone, I could get to move around and see in the live view before I took the photo, some angles I could get it to go away (or at least out of frame).
I have the titanium silver S7, in a clear case. I wonder if it isn't an issue with some sort of reflection off the case?
Never noticed! Can you upload an example?
Sent from my SM-G930F using XDA-Developers mobile app
upload example
Two examples.
angelo27093 said:
upload example
Click to expand...
Click to collapse
Here's a couple. The dots are marked. I think I know whats happening. These were taken on auto, so in determining the exposure, it raised ISO so it tended to capture more light that didn't look like it was there. The first one is a light blob is appearing on a spruce, it couldn't possibly reflect light, but the 2nd one similar, though there is a light varnish on the stair so it could reflect something back. I think its reflecting off the back of the phone, hence the more squarish appearance. My eyes didn't see that light though, so I don't know why the sensor picked it up.
First One:
imgur.com/i1eF0tj
2nd:
imgur.com/e1pa8v6
33buddyrich said:
Here's a couple. The dots are marked. I think I know whats happening. These were taken on auto, so in determining the exposure, it raised ISO so it tended to capture more light that didn't look like it was there. The first one is a light blob is appearing on a spruce, it couldn't possibly reflect light, but the 2nd one similar, though there is a light varnish on the stair so it could reflect something back. I think its reflecting off the back of the phone, hence the more squarish appearance. My eyes didn't see that light though, so I don't know why the sensor picked it up.
First One:
imgur.com/i1eF0tj
2nd:
imgur.com/e1pa8v6
Click to expand...
Click to collapse
go back to the samsung store

Strange Stripes on Selfie Camera?

I recently updated my S7 edge to 7.0 nougat, and while on Snapchat I noticed something that's never happened before. I often snap my friends late at night in low-light settings, and I've noticed that my selfie camera has these horrific vertical stripes that faintly cover every picture now. They look like old-style scanlines and move around like them too, but vertically instead of horizontally.
At first they were only in low-light, and and only on Snapchat as far as I thought. But now I've realized they're constantly there, even in the camera app, just barely visible in proper lighting.
I'm not sure if this is some new software bug, and if there's anything I can do about it, but it's very unsightly and almost seems like it's getting worse over time. This phone has had a camera failure before, but it was a long time ago, and quickly repaired. I feel like it isn't connected.
Any info at all would be greatly appreciated!

Blurry camera

I just want to start off by saying , YES i know there are multiple threads about the G5 and having the main camera not focus. I found that if i shook my phone, that eventually it would focus. Most people seem to fix this problem by replacing the camera. So i went ahead and bought one from ifixit, and when it arrived, the camera was DOA. They sent me another and after 1 day, the same thing happened. The phone refused to focus. So they sent me another replacement and the same thing. It wouldn't focus. They agreed to refund me. I then bought one from ebay and after installing it today, IT DOES NOT FOCUS. I have checked/cleaned the lens area , so no there are no smudges. There is 1 scratch but it does not cover the lens itself. The secondary camera has about 3-4 scratches that cover the lens, but that camera has no problem focusing. Does anyone have any ideas? I have had this phone for over a year, and apart from this issue it has been bullet proof(ignoring the screen retention problem that seem to also affect phones like the s7). I love it so much. Any help would be greatly appreciated.
Not going to help much but I'm in the same boat. I can hear the camera rattling when I shake it, and with my original camera, the focus mechanism trying to to its thing. Tried a few ebay ones labeled as "New" and got ones that are pulled from old phones and won't even try to focus or simply not work at all. I would think that ifixit you wouldv'e had the best luck with and thats pretty disappointing to hear because I was hoping pony up and just go with them next. All I've heard is that you just have to keep trying until you get one that works, then be super careful with it. Kinda sucks, at least we have the wide angle though and thats what I use most of the time for actual pictures but most apps only go through the regular camera.
I am at a lost on what to do. Its so frustrating. The wide angle camera is nice, but not as a main camera. I have to zoom and crop quite a bit since I use Fb messenger(which kills quality) and the wide angle is such a hassle. I literally gave up. I'm tired of "trying" other ones. I really don't know what to do. I guess I either live with it or, sell it for cheap, then buy a s7.

Camera fault? pictures attached.

Hi, I think I have a big problem with camera on my s8+. There's an yellow/white/green dot moving around the screen while taking picture during sunny day. It occurs also when taking pictures of any artificial lights. I've attached a video sample and picture below. Does anyone else experienced that? Should I ask for replacement from EE as I only have just received the device?
https://imgur.com/gallery/b4ugQ
https://imgur.com/gallery/yF23T
https://imgur.com/gallery/nikfA
https://imgur.com/gallery/DwTve
That's a lens flare. Seems like the lighting conditions at that time were causing it.
Just to verify, using artificial light (example, indoors brightly lit), do you have the dot? If not, it is simply lens flare.
If it is present with any light, just get an exchange, perhaps there is a defect in yours that causes the reflection.
side note: do you have any skin/case/whatever that may be adding to the reflections around the cam?
Nope, no skins, no cases. Was hoping that there is a plastic film on the lense, but there isn't. Or maybe there is?
It also happens with artificial lights, pictures below.
It doesn't happen with my Nexus 6p so if it's "just lens flare", like you said, I'm just gonna cancel my contract and wait for Pixel2. I can't accept anything like that from the device worth that much of money.
Pictures:
https://imgur.com/gallery/5ztry
https://imgur.com/gallery/AsZj8
discodestroyer10 said:
Nope, no skins, no cases. Was hoping that there is a plastic film on the lense, but there isn't. Or maybe there is?
It also happens with artificial lights, pictures below.
It doesn't happen with my Nexus 6p so if it's "just lens flare", like you said, I'm just gonna cancel my contract and wait for Pixel2. I can't accept anything like that from the device worth that much of money.
Pictures:
https://imgur.com/gallery/5ztry
https://imgur.com/gallery/AsZj8
Click to expand...
Click to collapse
That isn't normal then, get an exchange.
Did you ever resolve this? I have the same problem with my new S8+
It's a reflection of whatever light source is facing the camera mine do3s it to. I will find a pic and post as well
Don't take pics facing light source.

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