Hey guys,
For the last couple of months, I have had annoying soft reboots on my phone. They would typically happen when starting navigation (google maps) or using other apps that relied on location services (camera, google now, etc).
On my phone, the problem seems to have been a faulty SIM card. After replacing the SIM with a new one, everything seems to be working fine.
I just wanted to share in case anybody else had similar issues with this phone.
I can confirm this, I also fixed that problem requesting a new SIM card (with LTE support)
same problem with me my device reboot when i multitasking and i already have 4g sim
samirza692 said:
same problem with me my device reboot when i multitasking and i already have 4g sim
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Anyone ever figure this out? Mine is also doing it even after factory restores. Random soft reboots even with no third party apps installed.
jackching said:
Anyone ever figure this out? Mine is also doing it even after factory restores. Random soft reboots even with no third party apps installed.
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hmm i am still looking for solution...
but now i am using only one sim and no mobile data using wifi after that its rarely soft reboot
Related
Every time I reboot my phone I get the notification that I didn't get signed into google... didn't have this problem before... I installed CWR through NVFlash today I wouldn't think that had anything to do with it but you never know... Also in CWR when I hit reboot it just turns the phone off w/out the reboot... Any ideas?
Sent from your mom using XDA App
google issues
FYI i do work for tmo and there is a known issue going on with google including syncing calanders, contacts, and the ability to login. so its not anything you are doing. it is a global issue. but some may not be having the issue. it is being working on and should be back up soon. Oh and i say this off the record lol..
Is it making you resign in every time? Installing CWR should have nothing to do with that at all.
And, yes, in CWR, it also turns the phone off for me without rebooting. As far as I'm concerned, it's a non-issue. Just click the power button to turn it back on until it's fixed in an updated version.
Thanks for the help... the app should have a thanks button!
Sent from your mom using XDA App
yes i had this same exact issue but i was trying to put a newly upgraded sim in wit data it sd i had 4g just couldnt sign into market or sync anything n tmobile sd the same thing. but what i did to get mine working was go into mobile networks...then network operators ....then search networks now i hit search like ten times cuz at first it was giving me an error but than three options popped up and i know for sure u have to pick this> t-mobile umts so as soon as i did that i was able to sign in n sync n believe me i tryed everything factory reset changed my password the tmobile sd there engineers are working on it n it will take 3 days its a known issue well the first day i tryed that hope this helps
oh and cwm is just like that rite now only known bug n imo its not really a bug options just not working
sarni84 said:
yes i had this same exact issue but i was trying to put a newly upgraded sim in wit data it sd i had 4g just couldnt sign into market or sync anything n tmobile sd the same thing. but what i did to get mine working was go into mobile networks...then network operators ....then search networks now i hit search like ten times cuz at first it was giving me an error but than three options popped up and i know for sure u have to pick this> t-mobile umts so as soon as i did that i was able to sign in n sync n believe me i tryed everything factory reset changed my password the tmobile sd there engineers are working on it n it will take 3 days its a known issue well the first day i tryed that hope this helps
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Tried this and data still doesnt work sadly I have to be on wifi otherwise I have no data.
So I'm having a really strange issue. I got my Atrix 2 a few weeks ago after owning the OG since it launched. I'm currently running 2.3.6 Stock Deodexed installed via CWM restore in bootstrap. Everything is working fine, except this: the Voice Search app, which I use a lot, continually reverts itself to default settings. As long as the app is running, it behaves normally, but when I kill the process, reboot the phone, or too much time passes, it seems to wipe out its own data. As a result, nearly every time I use it, I get this first run dialog asking me if I want to enable personalized recognition and a tutorial overlay. I've selected both options multiple times and the issue persists. A few things:
1) I'm not sure if this has been happening since the beginning, because I've been rooted and deodexed in some form or fashion since the 2nd day I had it. I don't remember initially having a problem, though. Maybe someone running straight stock with no mods could test this?
2) I use local data encryption for both the SD Card and the app storage, as required by my corporate exchange server. That's the only thing I can think of that might be causing this.
3) I've reinstalled the app multiple times.
4) It seems like Voice Search can't be moved to the SD card.
Anyone else having this problem?
KinglyCitrus said:
So I'm having a really strange issue. I got my Atrix 2 a few weeks ago after owning the OG since it launched. I'm currently running 2.3.6 Stock Deodexed installed via CWM restore in bootstrap. Everything is working fine, except this: the Voice Search app, which I use a lot, continually reverts itself to default settings. As long as the app is running, it behaves normally, but when I kill the process, reboot the phone, or too much time passes, it seems to wipe out its own data. As a result, nearly every time I use it, I get this first run dialog asking me if I want to enable personalized recognition and a tutorial overlay. I've selected both options multiple times and the issue persists. A few things:
1) I'm not sure if this has been happening since the beginning, because I've been rooted and deodexed in some form or fashion since the 2nd day I had it. I don't remember initially having a problem, though. Maybe someone running straight stock with no mods could test this?
2) I use local data encryption for both the SD Card and the app storage, as required by my corporate exchange server. That's the only thing I can think of that might be causing this.
3) I've reinstalled the app multiple times.
4) It seems like Voice Search can't be moved to the SD card.
Anyone else having this problem?
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s a matter of fact, I have had it happen to me a couple of times too. I'm running lfabor's SC_V5 Update 2 though.
Now I shall reply to you statements / questions:
When I was running stock 2.3.5 or 2.3.6 I didn't have this issue.
I do not use encryption as its not required for my corporate sync (nor is my phone a company phone)
I have not tried to reinstall it, as I dont use very often, and only had to he issue happen a couple of times. This is also because lfabor placed it in the
system directory, and I've been to lazy to move it out.
The reason it can't be moved to SD is because the SD storage has to be enabled by the developer of the app.
Also note I am using swiftkey X for my keyboard, but if you are having issues with stock I don't think swiftkey is to blame.
I have not
I have had this issue TONS of times on a 100% stock not even rooted phone. I think there is just something screwed up, I dont think it's because of anything you did. My SD card is not encrypted, and I am also using Swiftkey X (but I doubt its swiftkey X). Infact I think it even used to happen before I started using swiftkey x.
I have the same issue, and I'm also using Swiftkey X. I'm sensing a pattern...
While I haven't empirically tested enough, I think the voice search might be resetting every time that Swiftkey gets updated (like with new language files, since that seems to happen quite often).
I'll try to keep track to see if there's a link there.
quasihellfish said:
I have the same issue, and I'm also using Swiftkey X. I'm sensing a pattern...
While I haven't empirically tested enough, I think the voice search might be resetting every time that Swiftkey gets updated (like with new language files, since that seems to happen quite often).
I'll try to keep track to see if there's a link there.
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I'm not using SwiftKey, but I do use the ICS keyboard, so I tried uninstalling it and freezing Swype for good measure. It didn't seem to affect things, at least on my end.
I'm having the same problem. I installed the swiftkey x keyboard to give it a try but uninstalled it when I didn't like it. Have had the problems even since the uninstall. Currently using the stock keyboard with stock rom rooted.
Sent from my MB865 using XDA App
Hello,
I'm currently facing a problem that i've never faced before in my past 3 Nexus 5 ROMS.
2 days ago i installed Cyanogenmod 11 and it worked perfectly fine, although i cannot recall when or how exactly this SIM problem (with like 3 apps crashing on startup) did start occuring, but i'm more than 80% sure an app or modification is causing this, but not the ROM or IMEI or Radio.
I made a nandroid backup and reinstalled the ROM, to my surprise the SIM card worked perfectly and there was service, this is how i made sure that the problem wasn't caused by the ROM.
but..
the problem still persists on the NAN backed up CM 11 the phone is stuck on No Service (won't even say emergency call , even if the SIM card isn't even there) and whenever i try to enable mobile networks in the settings, the whole settings app crashes instantaneously.
however that NAN back up has ALL my important stuff, there are loads of third party apps that i'll have a pain in the arse trying to re-backup with Titanium.
Is there anyway to fix this having known its not caused by the ROM , IMEI nor Radio? I really can't afford restoring 400 apps :crying:
didn't realize that this issue was so very not common.
help?
Nortabun said:
Hello,
I'm currently facing a problem that i've never faced before in my past 3 Nexus 5 ROMS.
2 days ago i installed Cyanogenmod 11 and it worked perfectly fine, although i cannot recall when or how exactly this SIM problem (with like 3 apps crashing on startup) did start occuring, but i'm more than 80% sure an app or modification is causing this, but not the ROM or IMEI or Radio.
I made a nandroid backup and reinstalled the ROM, to my surprise the SIM card worked perfectly and there was service, this is how i made sure that the problem wasn't caused by the ROM.
but..
the problem still persists on the NAN backed up CM 11 the phone is stuck on No Service (won't even say emergency call , even if the SIM card isn't even there) and whenever i try to enable mobile networks in the settings, the whole settings app crashes instantaneously.
however that NAN back up has ALL my important stuff, there are loads of third party apps that i'll have a pain in the arse trying to re-backup with Titanium.
Is there anyway to fix this having known its not caused by the ROM , IMEI nor Radio? I really can't afford restoring 400 apps :crying:
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the only suggestion i could make is, go through the trouble of backing up your apps but not system data, then do a wipe and fresh install.
Hi,
Does anyone have an issue with XZP camera app? The camera app randomly crashes the phone quite often. I tried to clear the cache, make software repair and non of those options solved the problem. There was no issue in safe mode but maybe I didn't run the mode long enough to simulate the problem. I run 45.0.A.5.1 firmware version. No new update available for my version yet.
I have this problem too. Everytime I access camera from 3rd party app (E.g. Facebook, instagram, Manual Camera) My phone is unresponsive for minutes. Access camera from shutter button while phone is sleep can also cause this too.
Now I avoid this issue by took pictures with sony camera first and then browse it from 3rd party app.
But I experience the issue when I start the camera via hardware button also via original app shortcut
I have this problem as well, it doesn't happen every time but it happens often when I open the camera, the phone freezes and reboots. Does yours reboot or do you just force stop the camera app?
Yeah exactly, the phone reboots. How did you solve the problem. I tried to contact the Sony support but they recommended common procedures like clear cache and software repair (factory reset). None of those solutions helped at all
What model number do you have guys?
Sent from my G8142 using XDA-Developers Legacy app
I have G8141.
I also tried to find solution on Sony support forum but no one from the support team isn't interested:
https://talk.sonymobile.com/t5/Camera/Xperia-XZ-Premium-Camera-crashes-phone-often/td-p/1235611
Does anyone know if this is being seen on all firmware? I have the G8142 with Hong Kong firmware, I haven't heard my wife mention this issue and she has the G8142 with the US firmware.
I have a Germany Vodafone firmware having this issue
I've got the same problem on my Z1 compact. It comes with the braodcom security patch almost 2 weeks ago. Phone runs hot, freezes, reboots or needs to become rebooted.
Looks like there's no suggestions or solution so far. The best would be to flash another version of firmware. But since Munjeni has been banned there is no guide how to flash 2017 models and where to download the latest version of the flash tool. Any idea?
The problem seems to be solved after the last update 45.0.A.7.120. No camera crash past 3 days!
Today the camera crashed again So unfortunately the issue has not been solved!
nuficek said:
Today the camera crashed again So unfortunately the issue has not been solved!
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i think the problem is not with camera app or software. please use in safe mode. if it is yes we can think its because of software. but my think is its because of 3rd party app. please try to think and uninstall the software's what you installed in latest.
i think this is the solution. not because of the camera app or Sony software issue
I got the same answer from Sony support. Since it's occasional bug it is very hard to find out which app can cause the issue. I tried to unistall most of apps. But sometimes it's very often and sometimes it takes 1 to 2 days to crash the camera. Should I only look for app with permision to camera or it can be any app even not using the camera?
i have this issue too, i got the phone like two days ago and i'm upset about this issue.However i tried yesterday to remove the sd card to see if it will help resolve the problem will my phone haven't crashed yet, it may be the source of the problem.
SomaCruz97 said:
i have this issue too, i got the phone like two days ago and i'm upset about this issue.However i tried yesterday to remove the sd card to see if it will help resolve the problem will my phone haven't crashed yet, it may be the source of the problem.
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Interesting you say this as I was having issues with my SD card when it was used for camera photo storage... My Lexar 1000x 128gb card would work for a few days, then photos would become corrupted and camera crashing began.. not long after, games started having issues and not loading and even after rebooting the phone and wiping the apps cache/data, it would still crash. So I pulled the card, full reset the phone, and zero issues ever since.
I recently bought a Samsung 256gb Evo Plus microsd, and after a few weeks, zero issues. all good..
I've got an issue that I also saw on my note 8 before I switched to the op 7, when I go to install or update apps from the Google play store it gets to 99 percent or 100 percent it hangs and doesn't finish the install. I've tried all the wipes and clearing data and cache. Any ideas? Thanks.
Updating in case some one else has this issue, seemed to work for me. I wiped the following:
Play services
Playstore
And this one I hadn't done before
Download manager.
I've never really looked into something like the dm but after all the wipes and force stops I rebooted the phone and it seems to be working now.
Hope this can help someone in the future.
johnny tsunami said:
Updating in case some one else has this issue, seemed to work for me. I wiped the following:
Play services
Playstore
And this one I hadn't done before
Download manager.
I've never really looked into something like the dm but after all the wipes and force stops I rebooted the phone and it seems to be working now.
Hope this can help someone in the future.
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Scratch that, worked installing 2 apps, back to the same.
I have the same problem. There are brief moments when everything just works, but they are rare and it's ultra annoying
So I had a VPN installed, and I deleted the app, and now it seems to be working fine. I didn't have it enabled when downloading the app, and I found it sometimes gives me issues on my pc with connecting at first to an internet connection, so I thought there might be some correlation. The VPN I use is express. I'll keep trying to install apps and see if it resolved the issues.
johnny tsunami said:
So I had a VPN installed, and I deleted the app, and now it seems to be working fine. I didn't have it enabled when downloading the app, and I found it sometimes gives me issues on my pc with connecting at first to an internet connection, so I thought there might be some correlation. The VPN I use is express. I'll keep trying to install apps and see if it resolved the issues.
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I also had ExpressVPN and I really hoped this will work, but it didn't. I still cant install anything
Professor_Woland said:
I also had ExpressVPN and I really hoped this will work, but it didn't. I still cant install anything
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Just curious, did you reuse your sim card?
johnny tsunami said:
Just curious, did you reuse your sim card?
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You mean transfer it from old phone to Oneplus? Yes.
Professor_Woland said:
You mean transfer it from old phone to Oneplus? Yes.
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So did I, and it started not installing again. I'm thinking its possible the sim might have something to do with it.
johnny tsunami said:
So did I, and it started not installing again. I'm thinking its possible the sim might have something to do with it.
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And you tried with New one? It works with New sim?
I haven't, need to take it in to have it copied, or do it myself. Never done it.
Another thing, never really took time to learn about sims, but if I pull the card in my phone, and just threw the new one that came with the phone will it work the same? With my number and everything?
I am also having this issue and even after a factory reset apps will not install. I tried removing my SIM card etc. Nothing seems to be working. The next thing I am going to try is installing the latest OTA update again manually via the downloaded zip from OnePlus's site.
Update: I tried installing the OTA manually, wiping all data, cache, etc and still the play store is not working correctly. I have never installed customer ROMs on this device or modified it in any way. Oxygen OS has been great so I never saw a reason to mess with it. In addition to that I have not even unlocked the bootloader.
Update 2: Some things are installing but it is exceptionally slow. I do not have any VPN apps or anything and this is a fresh wiped device. I cleared all system data, cache etc. Could it be a Google server side issue or something like that? Tying to side-load open source apps they install without issue instantly.