Attempted to see if I can request a bootloader unlock from samsung - T-Mobile Samsung Galaxy S7 Questions & Answers

Live chated with a Samsung representative and asked if I can get my bootloader unlocked since i own the device and then I got told there's no such thing and then proceeded to tell me that it will void my warranty and the voice team can probably help me.. I'll just Post screenshots
Should I call and see how far I can get? And can anybody tell me if the whole "it's owned by me and I want my bootloader unlocked" statement be true? As in the device is now owned by me and I have a say on what I want on it

Wouldn't hurt to try. I highly doubt you'll get it, but we'll never knkw unless you take the plunge for us.

sacnotsack said:
Wouldn't hurt to try. I highly doubt you'll get it, but we'll never knkw unless you take the plunge for us.
Click to expand...
Click to collapse
I'll give it a try

Related

Oh my god. This is bad.

So I just got back from the tmobile store, after sending in my g1 I bricked attempting to install the danger spl, claiming I had no idea what happened. Then I received a call from the person at the store that was helping me informing me that HTC would do a 'check' to see if it had been rooted, and fine me $400 if they discovered any unofficial roms on it. I told this man nothing.
Is this bs, or what?!
Either security has been upped in the recent past, and I'm going to have to pay $400, or he just tells that to everyone to scare them, I have no clue.
Any additional information would be appreciated very much.
TC,
No worries mate. It's BS, he's just looking to spook you, or he/she is a complete idiot of a rep. They can't fine you for it. You own the phone, not them (unless you're on some sort of a lease agreement contract I'm not aware of).
The most they'd do is just return the phone to you or something.
Cheers.
infernofalcon said:
So I just got back from the tmobile store, after sending in my g1 I bricked attempting to install the danger spl, claiming I had no idea what happened. Then I received a call from the person at the store that was helping me informing me that HTC would do a 'check' to see if it had been rooted, and fine me $400 if they discovered any unofficial roms on it. I told this man nothing.
Is this bs, or what?!
Either security has been upped in the recent past, and I'm going to have to pay $400, or he just tells that to everyone to scare them, I have no clue.
Any additional information would be appreciated very much.
Click to expand...
Click to collapse
how can you brick a phone ( im noob so..)
leco said:
how can you brick a phone ( im noob so..)
Click to expand...
Click to collapse
By not following directions, mostly.
Mine was taken by haykuro's death bringer.
-
This person called me back, and claims that HTC can and will check every phone sent in for unofficial roms. I'm not sure what gave me away, but he said if I rooted my phone, then do NOT send it in, because they will not replace it, and I will need to pay $400 for a new g1. He says he knows this from experience.
I'm rather frightened now, but would much rather trust you guys. So, encouragement pl0x?
infernofalcon said:
By not following directions, mostly.
Mine was taken by haykuro's death bringer.
-
This person called me back, and claims that HTC can and will check every phone sent in for unofficial roms. I'm not sure what gave me away, but he said if I rooted my phone, then do NOT send it in, because they will not replace it, and I will need to pay $400 for a new g1. He says he knows this from experience.
I'm rather frightened now, but would much rather trust you guys. So, encouragement pl0x?
Click to expand...
Click to collapse
TC,
This changes things. You see, when you said a 400 USD fine...that's BS....but...you should have the option to keep your bricked G1 (assuming they can't fix it). They can't keep it and not return it you. After that point, it's really your choice if you want to buy a new one or not.
Cheers.
PoisonWolf said:
TC,
This changes things. You see, when you said a 400 USD fine...that's BS....but...you should have the option to keep your bricked G1 (assuming they can't fix it). They can't keep it and not return it you. After that point, it's really your choice if you want to buy a new one or not.
Cheers.
Click to expand...
Click to collapse
Yes, but is there anyway they can tell it was rooted? Because if they can't, wouldn't they just replace it for free?
infernofalcon said:
Yes, but is there anyway they can tell it was rooted? Because if they can't, wouldn't they just replace it for free?
Click to expand...
Click to collapse
TC,
I'm sorry, I do not have the information to these things and I wouldn't know. I can wish you all the best at this point, and hope that you screwed up the phone's memory to a point where nothing is readable by whatever gadgets/software they have.
Whatever it is, they can NOT fine you, that's the point I want you to take away from all this. Lawl.
Cheers.
PoisonWolf said:
TC,
I'm sorry, I do not have the information to these things and I wouldn't know. I can wish you all the best at this point, and hope that you screwed up the phone's memory to a point where nothing is readable by whatever gadgets/software they have.
Whatever it is, they can NOT fine you, that's the point I want you to take away from all this. Lawl.
Cheers.
Click to expand...
Click to collapse
Thank you so very much, I greatly appreciate your kindness and time, and hope you have a wonderful day.
OMGAHAHAHAHAH
Sorry,
I just find it so sad a rep tried to threaten you a fine for using your [OWN] device with a fine for doing what YOU want on your OWN device. Has the world come to this insanity?
Laos101 said:
OMGAHAHAHAHAH
Sorry,
I just find it so sad a rep tried to threaten you a fine for using your [OWN] device with a fine for doing what YOU want on your OWN device. Has the world come to this insanity?
Click to expand...
Click to collapse
Well at least we've got you guys =P
Do you have 'Accident' insurance?
Yes, they can tell if you rooted it, or flashed it with an unofficial ROM. By doing that, you invalidated your warranty so if they really DO check it, they are pretty unlikely to repair it for free, hence the $400.
FloatingFatMan said:
Yes, they can tell if you rooted it, or flashed it with an unofficial ROM. By doing that, you invalidated your warranty so if they really DO check it, they are pretty unlikely to repair it for free, hence the $400.
Click to expand...
Click to collapse
Even if it's bricked?
infernofalcon said:
Even if it's bricked?
Click to expand...
Click to collapse
TC,
I wouldn't be surprised. You know how a damaged hard drive can be rendered inaccessible to the average joe? And how there are data-recovery companies that can somehow still get data back for you?
I'm pretty sure they can tell. If that's the case, like I've said before, it's really your call if you want to purchase a new phone or buy a second hand rooted one in the marketplace.
Cheers.
infernofalcon said:
Even if it's bricked?
Click to expand...
Click to collapse
It's only bricked to you, not to them. It's more likely they'd just reflash the ROM and not bother to check, but what with Google's recent actions on trying to stop custom Android ROMs containing their closed source software, they MIGHT be pressuring HTC to check for custom ROMs as well...
It's your choice whether you want to take the chance or not. The worst that can happen is that they won't honour the warranty and either send the device back to you, or require you to pay for the repair.
Good luck for you and take easy.
MOD EDIT
Links removed
Ho ,really sorry sorry links,links!
FloatingFatMan said:
It's only bricked to you, not to them. It's more likely they'd just reflash the ROM and not bother to check, but what with Google's recent actions on trying to stop custom Android ROMs containing their closed source software, they MIGHT be pressuring HTC to check for custom ROMs as well...
It's your choice whether you want to take the chance or not. The worst that can happen is that they won't honour the warranty and either send the device back to you, or require you to pay for the repair.
Click to expand...
Click to collapse
aHA!
Someone from here needs to get a job at htc, and pray the unbricking technique is revealed to them
LMFAO! That guy needs to get his ass kicked! You can turn your device in a custom ROM server and the only thing they can do is return it to you without repairing it. Nothing more. Ha! What ...... .... that rep must be. ........ ... ...... ..... haha!
If they catch you with a custom ROM, you would have to pay for the repair yourself, but that is normal. I never, NEVER, go to official repair shops. I just go to any repair centre and pay the price for the repair. Saves me a lot of nerves lol.
infernofalcon said:
aHA!
Someone from here needs to get a job at htc, and pray the unbricking technique is revealed to them
Click to expand...
Click to collapse
It's not difficult, but you can't do it from home because it requires dedicated hardware to connect directly to the phone's main board.
How do you think they flash these things in the first place, hmm? They sure as hell don't run the same type of flashing process that we do!

Bought a Samsung Galaxy S6.....Now it's locked by RAC! Please help a NOOBIE out?

Hello Everyone, This is my first post here on XDA and I'm hoping you folks can help me out. I bought this S6 from a guy on Craigslist. When I got it everything was fine. I put my sim in a tested it be sure all was well. So I pull my sim out and put it away for a few days to be a birthday gift to my son. So he opens it up, puts in his sim card and goes through the setup. As soon as he was done we get this popup that the phone is locked by Rent-A-Center. Well crap, now what do I do? I bought this in good faith, paid hard-earned money for it, and now it's locked. Of course the seller is no where to be found. And there's not a Rent-A-Center within a hundred miles of me so it's UN-telling where it came from.
I did some research and ran across this thread here. I found what I thought was the latest firmware and flashed it to the phone. But I got no love as it is still locked. I also found a thread on rooting the S6 and followed that but it didn't work either. Now in no way am I a phone guru. My experience so far has been rooting my S5 by searching a thread, downloading what was linked in that thread, and following the step-by-step directions in that thread. With that said could someone help me out with this? I know it's asking a lot to post step-by-step directions and links but that would really help me out.
I should probably add that I can't get into this phone in anyway. After resetting the phone to factory and wiping the cache it then goes to setup. Immediately after setup it locks with the RAC popup and you can not go any further. I can't get to anything such as IMEI, build number, etc.
So with that said I would really appreciate any help you folks can give. I'm stuck at this point.
You're not going to bypass anything. The person you bought the phone from either stole it from Rent A Center, was delinquent on payments, or claimed that it was lost or stolen and the RAC remotely bricked the phone. Just like how people with iPhones can turn lost or stolen phones into permanent bricks regardless of what people try to do, it's the same for Android.
Your best bet is to try and contact RAC somehow and see if they're willing to provide the necessary information to bypass the lock. Otherwise, you're out of money and a phone.
Tacoo said:
You're not going to bypass anything. The person you bought the phone from either stole it from Rent A Center, was delinquent on payments, or claimed that it was lost or stolen and the RAC remotely bricked the phone. Just like how people with iPhones can turn lost or stolen phones into permanent bricks regardless of what people try to do, it's the same for Android.
Your best bet is to try and contact RAC somehow and see if they're willing to provide the necessary information to bypass the lock. Otherwise, you're out of money and a phone.
Click to expand...
Click to collapse
I appreciate your replying to my post. But none of this is a known fact. You are making an assumption. And while it could be true neither you nor I know that it is true. And if it is true then that is on the seller, not on me. What is a known fact (at least by me) is that I have a phone that I bought in good faith. It is locked and I need help.
I have found many posts and videos on the internet of S5's and other phones being unlocked. I found a post here on XDA that the author stated he had experience with this on an S6 that I linked above in my original post. I tried what he said but it did not work for me. That could be because I used the wrong files or just from my inexperience. I did send that poster a message but have not heard back from him.
So with all that said I'm still in the same position. I need help from the folks here on XDA. Anybody got any ideas? Thank you all.
medic265 said:
I appreciate your replying to my post. But none of this is a known fact. You are making an assumption. And while it could be true neither you nor I know that it is true. And if it is true then that is on the seller, not on me. What is a known fact (at least by me) is that I have a phone that I bought in good faith. It is locked and I need help.
I have found many posts and videos on the internet of S5's and other phones being unlocked. I found a post here on XDA that the author stated he had experience with this on an S6 that I linked above in my original post. I tried what he said but it did not work for me. That could be because I used the wrong files or just from my inexperience. I did send that poster a message but have not heard back from him.
So with all that said I'm still in the same position. I need help from the folks here on XDA. Anybody got any ideas? Thank you all.
Click to expand...
Click to collapse
My friend, you have to believe what @Tacoo is saying...with s6, you cannot bypass the RAC. Talking about the s5, you can only bypass it when it has kitkat and s6 is far different from s5 in terms android version and such bugs has being fixed...the only option u have now is to contact the person you bought the phone from to help you with the RAC or return the phone and get your money back. There is no way to bypass RAC in S6
success123 said:
My friend, you have to believe what @Tacoo is saying...with s6, you cannot bypass the RAC. Talking about the s5, you can only bypass it when it has kitkat and s6 is far different from s5 in terms android version and such bugs has being fixed...the only option u have now is to contact the person you bought the phone from to help you with the RAC or return the phone and get your money back. There is no way to bypass RAC in S6
Click to expand...
Click to collapse
Exactly. Android on Lollipop and Marshmallow is like what Apple did with iOS. On iOS, if you put the lockdown on your phone and it gets stolen, even if someone wipes it entirely, the phone is useless without the original owner putting in their Apple ID. Android is the same way now, along with Samsung having their own account layer on top of that.
You can restore and wipe the phone, but chances are that you're not going to bypass this without contacting RAC.

Keep away from theandroiddoctor.com

Hi,
I bought the unlock service for my sm-n920p note 5 phone. The connect my phone remotely. They make somethings then said the phone is unlocked. But my phone is not unlocked. I couldn't use my phone. Then my phone give invalid sim messages.
I couldn't reach support. Open a few tickets but nobody contact me. I reach them via chat but they said me phone is blacklisted and a lot of "mother ****er, **** off, etc". They don't give me money back.
They give guarantee theandroiddoctor_com/imei-guarantee
They said unlock will be permenant.
Please keep away this persons and send this messages to your friends.
Regards,
That stinks man
Sent from my Pixel using Tapatalk
Jesushasadroid said:
That stinks man
Sent from my Pixel using Tapatalk
Click to expand...
Click to collapse
My order number is 15288.
I can send a lot of screenshot from my unlocked phone. Why I'm so ungry for $15. I lost totaly $500 for this phone. So $15 is not important for me. I can paid another $15 for permanent unlock my phone.
If you are theandroiddoctor person, you should explain the all process. Why technician close the session after unlock process without my test result. Nobody answer me, nobody answer my support request.
All time they use bad words and their behaviour is not fair.
Regards,
umitgl said:
My order number is 15288.
I can send a lot of screenshot from my unlocked phone. Why I'm so ungry for $15. I lost totaly $500 for this phone. So $15 is not important for me. I can paid another $15 for permanent unlock my phone.
If you are theandroiddoctor person, you should explain the all process. Why technician close the session after unlock process without my test result. Nobody answer me, nobody answer my support request.
All time they use bad words and their behaviour is not fair.
Regards,
Click to expand...
Click to collapse
Because they aren't a true professional shop, they are someone that does this from their home. They don't care about whether your phone works, they only care about getting paid and they didn't do the right thing because they didn't want to pay for messing your device up because they don't have a true business like a true professional would.
That's what you get for trying to save money to get it done and trusting someone that you found on the internet instead of taking your device to a trusted and reputable professional shop, you get what you pay for, it's your own fault for being stupid enough to trust someone you found online.
You made a bad decision and now you're paying the price, get over it, move on and learn a lesson from it. Posting here isn't changing anything.
Sent from my SCH-I535 using Tapatalk
theandroiddoctor
Droidriven said:
Because they aren't a true professional shop, they are someone that does this from their home. They don't care about whether your phone works, they only care about getting paid and they didn't do the right thing because they didn't want to pay for messing your device up because they don't have a true business like a true professional would.
That's what you get for trying to save money to get it done and trusting someone that you found on the internet instead of taking your device to a trusted and reputable professional shop, you get what you pay for, it's your own fault for being stupid enough to trust someone you found online.
You made a bad decision and now you're paying the price, get over it, move on and learn a lesson from it. Posting here isn't changing anything.
Sent from my SCH-I535 using Tapatalk
Click to expand...
Click to collapse
Regarding the Note 5, the phone can be restored to factory conditions by downloading Samsung Kies. Once downloaded fire up the software, select "tools" followed by "firmware upgrade and initialisation". Then connect your phone and the software will download all the necessary files, including the latest updates. I know this because they screwed my phone's IMEI during a unlock process, probably hoping they would squeeze more money out of me for a IMEI repair. Kies solved my IMEI problem, and their unlock wasn't affected by the Kies update (their unlock worked). These are unsavoury people who had access to my computer and phone while they carried out their half a job. Hindsight is a wonderful thing....
js6281 said:
Regarding the Note 5, the phone can be restored to factory conditions by downloading Samsung Kies. Once downloaded fire up the software, select "tools" followed by "firmware upgrade and initialisation". Then connect your phone and the software will download all the necessary files, including the latest updates. I know this because they screwed my phone's IMEI during a unlock process, probably hoping they would squeeze more money out of me for a IMEI repair. Kies solved my IMEI problem, and their unlock wasn't affected by the Kies update (their unlock worked). These are unsavoury people who had access to my computer and phone while they carried out their half a job. Hindsight is a wonderful thing....
Click to expand...
Click to collapse
Deleted
Cyberbullying at it's best, STAY AWAY FROM THEM
To add to the OP's experience, here is what i had to go through:
I asked about the process to unlock a galaxy s7 and the online chat support rep sent me a Google pay link. I asked him whether they'd support Paypal and he responded with a barrage of expletives, also threatening to install active x and hack my browser. NEVER EVER USE THIS SITE FOR ANYTHING.
umitgl said:
Hi,
I bought the unlock service for my sm-n920p note 5 phone. The connect my phone remotely. They make somethings then said the phone is unlocked. But my phone is not unlocked. I couldn't use my phone. Then my phone give invalid sim messages.
I couldn't reach support. Open a few tickets but nobody contact me. I reach them via chat but they said me phone is blacklisted and a lot of "mother ****er, **** off, etc". They don't give me money back.
They give guarantee theandroiddoctor_com/imei-guarantee
They said unlock will be permenant.
Please keep away this persons and send this messages to your friends.
Regards,
Click to expand...
Click to collapse
They are racist. Disgusting human being. I had a horrible experience through their online "help" to fix my note 5 blocked on the Samsung Google Account Verification screen.
Disgusting
I am filing a racial discrimination complaint against this Sharena Johnson that sent me a gpay link and their service. What a disgusting person
GOOD NEWS
Just want to let everyone here know that the androiddoctor has been shut down by me. I contacted someone in the higher dept in shopify and i got their website shut down. They messed with the wrong person. Scammed my friend for $40 now they are done.
Here is proof
Attached are photos showing site down and me messaging them before and after.
hec2k said:
Attached are photos showing site down and me messaging them before and after.
Click to expand...
Click to collapse
Dude they're still online.
Lets report the site to google and firefox . Maybe they'll mark the site as deceptive
Report Link

anyone NICE have some time to teach

I want to learn some basic stuff and have a ton of questions. I posted a few but the 1 person that Dm'ed me when I tryed to ask more questions yelled at me for having tone when even though I was very nice because I am greatful that he took the time.
I do not want to get yelled for no reason so there is no way I will ask him anything else.
So is there anyone willing to take sme time to have a conversation with me about a samsung S6 phone?
No one is going to yell at you for no reason... if they do it's a lick on them.
Post your questions so others can learn as well.
No one person knows all the solutions so you benefit from more sources of knowledge by posting the questions on the forum.
Or simply be patient as you will eventually find the answers you seek... works for me.
Ok I was given a phone samsung from a lady that changed to a new company.
The phone she gave me has no sim card and has been resotred to start.
What th woman who gave it to me and I both do not know is if the phone is carries locked and how to gey it unlocked.
I have googled and it seems there are a lot of unlock code generators that charge a fee.
Can anyone tell me first is there a free one second if not one that is not some kind of a scam.
The phone says it is a Samsung SM-G920A.
cannotkeepup said:
Ok I was given a phone samsung from a lady that changed to a new company.
The phone she gave me has no sim card and has been resotred to start.
What th woman who gave it to me and I both do not know is if the phone is carries locked and how to gey it unlocked.
I have googled and it seems there are a lot of unlock code generators that charge a fee.
Can anyone tell me first is there a free one second if not one that is not some kind of a scam.
The phone says it is a Samsung SM-G920A.
Click to expand...
Click to collapse
Have the last owner sign in on the phone and delete their Google and Samsung accounts on it.
You can then do a factory reset and configure it as you please.
That's the easy way... any other way will be much harder.
blackhawk said:
Have the last owner sign in on the phone and delete their Google and Samsung accounts on it.
You can then do a factory reset and configure it as you please.
That's the easy way... any other way will be muc
Click to expand...
Click to collapse
Maybe I am not explaining this right.
The samsung phone has been reset so it is like it is a new phone.
It was a ATT carrier and I want to use it on a differant carrier so I need to unlock the carrier.
So I am looking for a way to unlock the carrie.
So what I am looking for is a
Unlock Code Generator.​
Is there one that is used and not a scam?
cannotkeepup said:
Maybe I am not explaining this right.
The samsung phone has been reset so it is like it is a new phone.
It was a ATT carrier and I want to use it on a differant carrier so I need to unlock the carrier.
So I am looking for a way to unlock the carrie.
So what I am looking for is a
Unlock Code Generator.​
Is there one that is used and not a scam?
Click to expand...
Click to collapse
The easiest way is to have AT&T unlock it.
If there's no outstanding balance on the account they should. Usually the account holder does this, not sure how this will work in your case.
AT&T can still/could have blacklist(ed) the phone's imei even if you use a 3rd party unlocker.
Probably best to work it out with AT&T. They are very intolerant of delinquent accounts though. If a balance was owed by the previous owner they will probably want it paid to unlock it. They just want their money. If no money is owed you should be alright.
As much as I know... I may be mistaken. Never had to play with this.

Question Best Buy bootloader unlock?

Just chatted with a Samsung employee who assured me Best Buy could unlock the bootloader on the U1 devices (mine is SM-S908UZWFXAA specifically) and created a ticket. I shall follow-up when I have time and a day off work to test this out.
He said purchasing it from them was not a prerequisite either, as I did not. I'm still a little apprehensive about it. Does anyone have any experience with this?
This sounds like someone answering a question they don't quite understand to me. But who knows. Considering how many Best Buy employees there are, you would think we would have heard of this by now. But I'm interested nonetheless lol.
Probably thought you meant sim unlock.
xgerryx said:
This sounds like someone answering a question they don't quite understand to me. But who knows. Considering how many Best Buy employees there are, you would think we would have heard of this by now. But I'm interested nonetheless lol.
Click to expand...
Click to collapse
More or less my same comment to the "expert".
butchieboy said:
Probably thought you meant sim unlock.
Click to expand...
Click to collapse
I thought that too, but they provided me with the proper model number other than just U1, which shows that it's sim unlocked already. Who knows?
Not something Best Buy would do. Also there is no Bootloader unlock on the Snapdragon models.

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