I love my Gear S3. The handsfree calling has made my life so much easier and Samsung pay is amazing. I have not taken out my wallet for a week.
My setup:
On my Galaxy S7 Edge I have AT&T grandfather plan (unlimited data and 450 minutes & pay per text).
On my Gear S3 LTE watch I have a 1GB data plan and unlimited voice & unlimited text.
My issue:
When my Gear S3 LTE watch is paired with my phone (Bluetooth or Remote connection), if someone sends me a text to my watch phone number, then I will not receive the text nor will I receive phone calls to my watch phone number.
As soon as I disconnect both Bluetooth and/or remote connection, then if someone sends me text to my watch I will receive it or if someone calls me I will receive the phone call.
This is very annoying, since I have given the watch phone number to various friends, but if my watch is connected to my phone, then any calls to my watch phone number go directly to voicemail, until that is I disconnect my phone from my watch.
how can I resolve this? Please help!
Solved!
I can't begin to explain the frustration and time I spent investigating this issue.
I spoke to more than a dozen service reps from Samsung to AT&T on the phone with various AT&T wireless stores, a visit to a AT&T device assistance store. To no avail, I heard all sorts of excuses ranging from the ridiculous to the probable.
In the end I figured it out on my own.
The issue was that when my Gear S3 Frontier LTE was connected to my Galaxy S7 Edge, then my watch would not receive any phone calls or text sent to my watch phone number . This was because the setting in Settings->Connections->Mobile Networks, if you have it set to 'Auto on/off', then the network connectivity will turn off when connected to the cell phone. When the network connectivity is off, at that point it is just a relay for your cell phone and no network connectivity means that someone calls you it goes straight to voicemail, someone text you it goes directly to a queue and your watch never receives it.
Once you set the aforementioned setting to "Always on" now you can receive phone calls and text sent directly to your watch phone number and text sent directly to your cell phone number as well.
Finally, found my answer!
Now when someone calls my cell phone number I can pick it from my watch and when someone calls my watch phone number I can pick it up from my watch. Same goes for text messages.
Related
Anyone here using tmo with their S2? when in stand alone are you able to take/make calls and have them look like they're coming from your cell number?
(trying to figure out if tmo screwed my setup)
if you are connected via bluetooth, your calls made from the watch should look like your cell phone number
if you are in "stand alone" mode, with no phone connected, it should look like your watch phone number is making the call
how do text messages from your cell get to your s2 if in stand alone? (just on the s2 number?)
they dont get forwarded to your watch when in stand alone if the text is to your cell phone number, since your watch has a different phone number than your cell..
tmo mislead me then. good times. they told me in stand alone all my calls and texts would use the same number as my ph. thanks for the info.
If you have remote connection on, they do forward.
where do you enable that?
thanks
On your gear, go to settings-call-auto forward I believe will do it
I believe that just forwards calls, NOT texts..
I have mine linked with a moto x pure. Although it doesn't save them in the messaging app, I can reply and read, and get texts remotely
on my nexus 6. no matter what settings I use, I do NOT get texts forwarded to my watch; everything else, like emails, facebook, etc does get forwarded, but no texts..
Mine works in standalone with watch number and with cell number when connected with Bluetooth. When remote connected all calls forward after 4 rings on my cell and all text messages are forwarded. I had to call t-mobile to get it working properly. They said the had to change the way the auto forwarding was setup on the network. I would suggest calling them if yours doesn't function as mine does
Sent from my SM-N920T using Tapatalk
thats a good idea, since mine doesnt work that way now..
thanks:good::good:
wase4711 said:
I believe that just forwards calls, NOT texts..
Click to expand...
Click to collapse
On a Samsung Note 5 my text get forwarded to me when I am in stand alone mode. My phone is on Verizon, my Gear S2 is on T-Mobile. When I leave my phone at home (phone is on), my text are forwarded. If I turn the phone off the text do not come through. When I leave my phone on and am using the Gear S2 in standalone (physically separated from my phone), I get all notifications, calls, text, social media, etc...
good news/bad news.
I've got everything working as I'd hoped. I had to trade in my LG G3 and now have a samsung phone. I see more apps in the gear store, and I noticed when I reset the watch, I now have different options in the call forwarding area than i had before. I honestly believe that the watch was made to work with samsung gear only...and any other handsets are an afterthought.
Also, it works on it's own with autoconnect. I turn off bluetooth, and the watch goes to stand alone, and once remotely connected tells the handset to fwd calls/sms to it.
I am straying here from the original issue but I think this is related. I have a Moto X Pure (MXP) on AT&T. I have the AT&T Gear S2 (GS2) LTE. I am going to be verbose with this. Both have unique SIM's, IMEI's, phone numbers. I have successfully forwarded the MXP# to the SG2# when connected over the LTE network. MXP will ring 4-6 times, then roll over and ring to SG2 2-4 times. Voicemail goes to SG2.
I have used the watch's settings and S. Gear app settings to forward/unforward (so I thought). I have recently noticed I am not getting voicemails on my phone (doesn't happen much anyways as I don't get many calls I don't pick up). Odd part is that more than once, the voicemail on the GS2 only pops up when I disconnect bluetooth connection between devices. I have figured out this is likely tied to when the GS2 is connected via bluetooth to the MXP, it acts in headset/handsfree mode and controls my MXP dailer.
When I go into S. Gear app, under call forwarding, I see "Turn Off" as "Deactivated XX:XX". When I push Turn On, I see "a request has been made..." on the MXP and "Request has been made..." on the GS2. Toast on MXP after success is "Call Forwarding, Registration was successful". Turn On shows "Activated XX:XX". Then I push Turn Off, and see "A request has been made...." on the MXP, then a "Call forwarding, Connection problem or invalid MMI Code" on the MXP, and then a "A request has been made..." on the GS2. No error on the watch. Funny is that under Turn Off, it shows "Deactivated XX:XX" again.
Calls first go to MXP, then to GS2 and end up in GS2 voicemail. When to MXP Dailer settings, Calls, Call Forwarding. Interestingly, 3 of last 4 options for call forward show forwarding to the GS2. When I click on any of the 3 of the 4 forwarding, I can push Turn Off. Error toast shows up as "Your operator doesn't support disabling call forwarding when your phone is busy". What constitutes "busy"?...and why can't I turn this off?
---------- Post added at 06:38 PM ---------- Previous post was at 06:24 PM ----------
UPDATE: I went to the Call Forwarding wiki and used some of the codes to help. ##67#, ##61#, ##62# were used successfully. All is back to normal. I can pick up via the watch, transfer to the phone, reject as needed. Voicemail goes to the MXP as expected. Network really wouldn't let go of the number. I am sure there is a good reason for that but don't get why.
I have a personal phone on Tmobile and looking to get the S2 activated to get calls from my personal number. Do I need to have the watch synced to the phone on Tmobile for this to work? I also have a work phone on AT&T that I would like to connect to get Hangouts notifications on the watch if possible and not connect to my Tmobile phone.
I have T-Mobile and recently went ahead and got the service for my Gear s2 watch. In the Gear Manager app I turned on call forwarding and indicated the new phone # of the watch and all calls forwarded to the watch if I don't pick up my phone. I don't see the field there to call forward to 2 different phone #s. You can install Gear Manager on AT&T phone(if it is Android) and make it your main phone, then enable call forwarding to your watch . Before you do the above, you would need to do "light reset" of the watch in the settings to be able to connect to another phone. <- in all of my cases, it was required when I wanted to connect my watch to another phone.
Oh I didn't know the watch has its own phone number and that the calls needed to be forwarded. I guess I thought wrong that the watch could be stand alone using my same number.
Sent from my iPhone using Tapatalk
Am I going to really lose any capability/funtionality if I order this watch from TMo despite the fact I am a Verizon customer? Does the call forwarding stuff work the same?
Thanks,
Adam
awilson181 said:
Am I going to really lose any capability/funtionality if I order this watch from TMo despite the fact I am a Verizon customer? Does the call forwarding stuff work the same?
Thanks,
Adam
Click to expand...
Click to collapse
I have a Verizon phone (Note 5) from work which is what I exclusively use. My family is on T-Mobile. I had my Gear S2 and now my S3 on a T-Mobile wearable plan. There is no difference. Call forwarding doesn't care which network you are on, you can even set up call forwarding to go to a land line.
You can initiate call forwarding directly from your phone, or you can use your watch to set it up. If you use your watch all it simply does is use your phone to dial and start call forwarding (on a Verizon phone it is *71 for 4 rings and then forward to new number, or *72 to send all calls directly to the new number). To turn off call forwarding (on Verizon) it is *73.
I don't use the call forward program on the watch. Instead I have a program (like Tasker) called Automagic. It runs on my phone in the background. I have 2 profiles set up. It looks for when my phone loses BT connection with my S3 watch. It then automatically dials *72 and forwards all my calls to the S3. The second profile looks for when the BT connection is reestablished with my phone and the S3. It then automatically dials *73 and turns call forwarding off. Works every time. Most of the time I have my phone with me, but those times when I rush out and forget my phone, or when I go for a run as soon as I am out of BT range my phone starts call forwarding. When I get back in range of my phone it turns it off.
---------- Post added at 06:58 PM ---------- Previous post was at 06:56 PM ----------
awilson181 said:
Am I going to really lose any capability/funtionality if I order this watch from TMo despite the fact I am a Verizon customer? Does the call forwarding stuff work the same?
Thanks,
Adam
Click to expand...
Click to collapse
Also, when I leave my phone as long as it is turned on and connected to the network, I get all my calls, text, and emails. I often times go for long runs and can keep up with all my notifications, plus reply to them.
I'm with VZW as well and had the same concerns as you. I picked up the S3 from T-Mobile Friday night. Works fine. Also, since I still have the UDP on VZW I'm paying half of what I would have had VZW had them at launch. I'm happy with the $20 unlimited everything wearable plan that T-Mobile is offering. I believe it's a promo deal.
P7M8 said:
I'm happy with the $20 unlimited everything wearable plan that T-Mobile is offering. I believe it's a promo deal.
Click to expand...
Click to collapse
Just a small correction: the price is not a promo deal. T-Mobile offers a plan specifically for wearables with unlimited talk, text and data. It's $5 as an add on, $15 as a standalone and $20 for unlimited high speed data (otherwise 500 MB then throttled).
Bladder61 said:
I have a Verizon phone (Note 5) from work which is what I exclusively use. My family is on T-Mobile. I had my Gear S2 and now my S3 on a T-Mobile wearable plan. There is no difference. Call forwarding doesn't care which network you are on, you can even set up call forwarding to go to a land line.
You can initiate call forwarding directly from your phone, or you can use your watch to set it up. If you use your watch all it simply does is use your phone to dial and start call forwarding (on a Verizon phone it is *71 for 4 rings and then forward to new number, or *72 to send all calls directly to the new number). To turn off call forwarding (on Verizon) it is *73.
I don't use the call forward program on the watch. Instead I have a program (like Tasker) called Automagic. It runs on my phone in the background. I have 2 profiles set up. It looks for when my phone loses BT connection with my S3 watch. It then automatically dials *72 and forwards all my calls to the S3. The second profile looks for when the BT connection is reestablished with my phone and the S3. It then automatically dials *73 and turns call forwarding off. Works every time. Most of the time I have my phone with me, but those times when I rush out and forget my phone, or when I go for a run as soon as I am out of BT range my phone starts call forwarding. When I get back in range of my phone it turns it off.
---------- Post added at 06:58 PM ---------- Previous post was at 06:56 PM ----------
Also, when I leave my phone as long as it is turned on and connected to the network, I get all my calls, text, and emails. I often times go for long runs and can keep up with all my notifications, plus reply to them.
Click to expand...
Click to collapse
Adam- when you reply to text or make outbound calls - it is from your t-mobile number, correct? Does that cause confusion for the respondents? or is there a way to solve this?
thanks,
aaronc_98 said:
Adam- when you reply to text or make outbound calls - it is from your t-mobile number, correct? Does that cause confusion for the respondents? or is there a way to solve this?
thanks,
Click to expand...
Click to collapse
When the watch is connected via BT to your phone then the number shown to others is your phone number. When you are in stand alone mode not connected to a phone then others see your texts and calls coming from the watch number.
AT&T uses number sync which I believe always just shows just one number. That is the selling point for that technology. Until T-Mobile gets a "NumberSsync" solution I don't think there is an easy solution.
Bladder61 said:
When the watch is connected via BT to your phone then the number shown to others is your phone number. When you are in stand alone mode not connected to a phone then others see your texts and calls coming from the watch number.
AT&T uses number sync which I believe always just shows just one number. That is the selling point for that technology. Until T-Mobile gets a "NumberSsync" solution I don't think there is an easy solution.
Click to expand...
Click to collapse
Yes - I think that you are right- IT appears Tmo said they were working on it in October 2015, but we still have nothing...
thanks,
Bladder61 said:
When the watch is connected via BT to your phone then the number shown to others is your phone number. When you are in stand alone mode not connected to a phone then others see your texts and calls coming from the watch number.
AT&T uses number sync which I believe always just shows just one number. That is the selling point for that technology. Until T-Mobile gets a "NumberSsync" solution I don't think there is an easy solution.
Click to expand...
Click to collapse
You may find this video helpful. He has AT&T and uses auto call forwarding and remote connection to preserve caller ID, but he says that Google Voice can achieve the same thing.
https://www.youtube.com/watch?v=SqxrODCWZH0
I've manage to get a UK Vodafone PAYG sim transfered to esim and loaded onto my watch 4.
This works fine receiving and making voice calls, sending txt messages, but it won't received an incoming txt message directly to the watches esim number.
Anyone know why not?
It was possible on my previous LG Watch Sport with microsim.
Thanks.
Have you installed Google Messages from the play store? That allows me to switch from phone to watch number for reading and sending texts.
I've discovered with the right settings selected in the wear app, as long as my phone is switched on, I still receive txt messages sent to my phones sim number on my watch, as long as my watch is connected to the Internet either by WiFi or LTE.
Also I can send a txt from my watch, using the phone sim number, again as long as connected by either WiFi or LTE.
That's pretty cool when away from my phones Bluetooth connection, especially when LTE automatically switches itself on when it looses Bluetooth connection from my phone.
Therefore I don't really need to be able to use the watches sim number for txt messages.
stag74 said:
I've discovered with the right settings selected in the wear app, as long as my phone is switched on, I still receive txt messages sent to my phones sim number on my watch, as long as my watch is connected to the Internet either by WiFi or LTE.
Also I can send a txt from my watch, using the phone sim number, again as long as connected by either WiFi or LTE.
That's pretty cool when away from my phones Bluetooth connection, especially when LTE automatically switches itself on when it looses Bluetooth connection from my phone.
Therefore I don't really need to be able to use the watches sim number for txt messages.
Click to expand...
Click to collapse
Yes, that's the way I've been doing it for Galaxy 4 on TMobile
Hi
Have a Watch 5 Pro LTE model activated with an eSIM, paired to a Samsung S21 Ultra.
Can receive calls and have data connection via the eSIM with the phone off/out of range/Bluetooth off.
Cannot send or receive text messages independently.
Any suggestions?
Thanks
Hi, I read somewhere that texts can be sent using the Google messenger app. Does your phone and watch have the same number? If not, does the watch ring when the phone receives a call and is out of BT range?
Have you checked with your provider? Because you should be able to. I will find out tomorrow, once mine arrives.
Watch rings when out of range / phone off etc. Has it's own data independent of bluetooth or WiFi.
Odd development since posting. Have managed to get Watch to send text on it's own but it uses it's own number despite the phone part having the same number as phone. Completely different number.
Completely convoluted process to make it work. If bluetooth is switch on on the watch it doesn't appear to try to connect via WiFi unless you go into the set up and connect to a network. Only way I can get it to send text independently is to totally switch off bluetooth and WiFi on the watch.
Returning the watch and hoping next one behaves better.
MobileBritain said:
Hi
Have a Watch 5 Pro LTE model activated with an eSIM, paired to a Samsung S21 Ultra.
Can receive calls and have data connection via the eSIM with the phone off/out of range/Bluetooth off.
Cannot send or receive text messages independently.
Any suggestions?
Thanks
Click to expand...
Click to collapse
Hi.
Check the settings in the account of your mobile provider. vodafone, telekom, o2, whatever.
You can select which eSIM can receive and send SMS-Messages.
I am using three eSIMs and I can only select one eSIM/SIM in total to receive/send SMS with my german provider o2/telefonica.
I guess it's the same with your provider settings.
cheers
Hi Pundy
I only have one eSIM which is meant to be paired with the physical SIM used in the phone. The call and text allowance comes out of the physical SIM account but it has it's own data allowance. My provider doesn't appear to be sophisticated enough to allow the configuration you suggest.
Cheers
I just got the Watch 5 LTE and haven't set it up with an eSIM yet, but I wondered if calls and text work like they work on my Samsung Tablet, the data connection or WiFi let's the phone forward calls and texts with the "Calls and texts on other devices" program. Then it would switch to the eSIM number if the phone was turned off or offline?