I changed my main screen to show the time and weather, and it says: tap here to use location info on mobile phone. I tap it but it does nothing. I am on a Galaxy S 5.
dave1977nj said:
I changed my main screen to show the time and weather, and it says: tap here to use location info on mobile phone. I tap it but it does nothing. I am on a Galaxy S 5.
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Did you solve this, I too am having the same problem
alienmaan said:
Did you solve this, I too am having the same problem
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I had this issue on my GS6 and it drove me crazy. I ended up using D.M.A. Navi Watch instead. It shows the weather by default and when you're navigating somewhere it shows you directions. I was finally able to get the weather service to work with the stock weather watch face by uninstalling everything to do with Gear from my phone and reinstalling. I think the problem was initially with the WeatherProvider app, but it's one of the pieces of software that's installed automatically when you pair your Gear 2, so you have to uninstall all of the Gear software and let it reinstall itself when you pair your Gear again. It's a pain I know, but I don't know a way around it.
Noyes86 said:
I had this issue on my GS6 and it drove me crazy. I ended up using D.M.A. Navi Watch instead. It shows the weather by default and when you're navigating somewhere it shows you directions. I was finally able to get the weather service to work with the stock weather watch face by uninstalling everything to do with Gear from my phone and reinstalling. I think the problem was initially with the WeatherProvider app, but it's one of the pieces of software that's installed automatically when you pair your Gear 2, so you have to uninstall all of the Gear software and let it reinstall itself when you pair your Gear again. It's a pain I know, but I don't know a way around it.
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Samsung is such a jerk that it ruins something on purpose so that people will go and buy new one instead.
Beginning to think that the Samsung remark is on target. I spent over an hour on phone with tech - my belief that users give up and purchase new phone. However, it does not make me want to invest in Samsung tech when this happens.
dave1977nj said:
I changed my main screen to show the time and weather, and it says: tap here to use location info on mobile phone. I tap it but it does nothing. I am on a Galaxy S 5.
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Galaxy Note 8 and Galaxy Gear 2 Neo. I unpaired my watch, uninstalled the Gear app on my phone and the other 3 apps it said would be uninstalled. I touched Pair in bluetooth to reconnect to my watch and go through that. It should start installing the gear app on the phone. Allow phone/gear pair. It took 3 tries for successful pair. This fixed my weather on the watch. Hope this helps.
Hello, I had just bought my gear 2 today and after charging it fully I tried to follow the instructions and download the gear manager app on my galaxy note 4. It installed the latest version. I opened it and it immediately crashed. The only way I can open the app is to press the active apps button at the bottom of the phone and go to the app that way. Doing that it pairs and finds the watch just fine. I press on the gear to start "connecting" after it paired. It endlessly connects, with no error messages. I've updated the gear via kies. I've installed a previous version of gear manager. I've factory reset the gear. All to no avail. I've gotten around the startup wizard on the gear so I can use it but the time is wrong, and I can't use any of the actually useful functions that you need to pair with a phone to use. I called Samsung and talked to some Asian chick who told me to restart the phone and the watch. Obviously that didn't work and I had already tried it so I yelled at her and she created a report. Don't know what that will do for me then she referred me to a freakin best buy and said I quote "go to local best buy and have them look at it"
Seriously hoping if any of you can help me. I don't know what to do after this and I really wanna be able to see even a correct time on my watch. Thanks in advance for anything you can do to help.
Hi!
I just picked up a Gear S2 Classic last week and I'm liking it so far but I'm having trouble with S Health
First up, I'm using an Xperia Z3 with Android N developer preview, so I wouldn't be surprised if it just isn't going to work based on that.
I was able to install the app on my phone fine but I can't log in to my Samsung account - I'll put in my credentials and click log in, it'll load and go back to the main screen with no indication of being logged into an account. The app will also try to sync with my watch but nothing will happen. If I go into More -> Accessories then Gear S2 appears as an option but when I click it, it seems to want me to register but if I click 'register' the Gear app opens....am I supposed to do anything here?
As far as I've seen, neither S Health nor the Gear Manager app have been updated to support N Preview. That alone is more than likely your situation. Samsung was good to note when apps had been updated to support the M preview, more than likely because Marshmallow was being worked on for the S6/Note 5.
If you installed the update while connected, it's possible the software was reset or altered. You may have to go through the Gear App options to reconnect your watch. I do believe the setting is in the menu toggle on the main screen. You should be given the option to disconnect/connect new gear. Give that a try if you haven't already.
i have recently received my gear s3 frontier (none LTE ver.). I cant seem to find the option for setting up time manually. i have tried other online tutorials like shutting down the phone and setting up time. but it seems there is no option for setting time under setting-device.. phone app and gear os fully updated. Has anyone run into the same problem?
Gear S3 syncs time with the paired phone.. If you want to change time, change it in your phone.
On Frontier LTE, in settings: DEVICE -> DATE & TIME can be set to manual or automatic. If that's not listed in your device, than it can't be done.
Hi Mentalerror, I have the same watch (SM-R760) and having the same problem despite Gear app states the watch is up to date on everything.
I travel frequently due to my job and I am actually overseas. Here they switched yesterday to "summer time", and the watch did not adjusted automatically. I checked my Galaxy phone and corrected manually its time. Then connected watch to Gear app expecting some sync with the phone but the watch had still the wrong time.
Gear app DOES NOT have a way to adjust the time and date on the watch. On the watch side, the menu "Settings/Device/Date and Time", that I saw in some forums, simply does not exist on my watch. The provided manual of the watch as well as the downloaded PDF (most recent version) does not include a single section on how to set the time and date, despite the device is primarily a watch! it is like a joke. Samsung's site has several guides but none of them include how to adjust the time manually - not even on the "basic" issues. It is a watch! what could be more basic than adjusting the time? It is so frustrating. At least it does not seems to be happening to many users.
I guess one option is the painful path of a full reset, but it would be ridiculous for something so basic like adjusting the time on a watch...
Did you solved the problem on yours?
mentalerror said:
i have recently received my gear s3 frontier (none LTE ver.). I cant seem to find the option for setting up time manually. i have tried other online tutorials like shutting down the phone and setting up time. but it seems there is no option for setting time under setting-device.. phone app and gear os fully updated. Has anyone run into the same problem?
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Please read this post:
https://forum.xda-developers.com/gear-s3/help/change-time-t3655054/post73375986#post73375986
The "Date and Time" options in the Settings are available when your Gear is not connected to any mobile device, i.e it runs in the Standalone mode from the first time.
A "temporary" solution
vndnguyen said:
Please read this post:
https://forum.xda-developers.com/gear-s3/help/change-time-t3655054/post73375986#post73375986
The "Date and Time" options in the Settings are available when your Gear is not connected to any mobile device, i.e it runs in the Standalone mode from the first time.
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Exactly, that is why this is a problem. There are several important menus, that are hidden as soon as you connect the watch with a phone. And there are cases when you can get the phone with one time and the watch with another, despite some people believe the watch syncs the time with the time on the phone. It does not. What I found after loosing most of the day, is that there is a bug that makes the watch to give a higher level to the timezone set on the phone than the time that is set on the phone. Therefore if you set your time on the phone manually, without caring about the timezone (because you set the time manually), you may end with the watch with a wrong time and unable to fix it directly. The watch will not have the appropriate menus enabled nor will Gear provide a way to manually adjust the time on the watch.
So here is a text I prepared after receiving a response from Samsung Support recommending me to reset the watch (of course loosing most features and a lot of data). Do not do it. There is a workaround.
I explain everything below. Please excuse me for the lenght.
**************
I FOUND A TEMPORARY "SOLUTION"
I lost most of the day doing tests, reading a trying to find a solution. I got an answer from Samsung Support as well. They recognize there is a problem as well as the many issues of their only solution, that is to perform a factory reset of the watch - which would not make the watch to regain full control of the menus neither.
Here is what I found so far:
the menus Date and Time - Timezone - Language, under /settings/Device/ simply disappear as soon as you connect the watch with Gear app on a phone. You use Gear app? then check your watch and verify if you can adjust the time and date with its own settings menu... you cannot. Neither the language nor timezone.
If you have your phone set with automatic time/date/timezone, and your are not traveling between timezones, nor your local government changes arbitrarily the time, and your local cellphone providers are such that you never need to adjust manually the time/date on your phone, then you have no problem on your watch neither, despite you did lost these menus as well and you cannot use a different language on the watch than your phone, and if you loose your phone you will not be able to change the time/date on your watch without pain. It may be rare to think on cases like these, but I am one of them; because I want to have my phone in English due to some translation limits on some of my apps, but would like to have my watch in french. If connected to Gear app, this is simply impossible (at least to this post's date and time).
If you find yourself in a situation like missing/loosing/getting robbed your phone and you need your watch to have changed its time/date for some reason (your are ready to take a flight overseas), you cannot do it. Despite being a watch, it does not provide a way to adjust manually the time/date/timezone/language. These options on the settings are lost as soon as you connected the watch to your lost phone. Your only way to regain control is to reset the watch and set it as "standalone" without connecting it to any phone. During the first steps of the setup, the watch asks or provides the chance to choose "standalone" rather than connecting it to a phone. Of course you will loose many things (updates, files, apps, faces, settings, etc.). But you will be able to use the watch as a watch because you will have all the needed the menus.
Samsung Support recommended me as a solution, to reset the watch. This is not accurate. Do not do it. If you do that and later your phone offers to restore it from a previous backup, the watch will still not have the menus to be able to adjust the time and date among others. The problem persists. Also, the Backup/Restoring process is far from being complete neither. You have to know that even using a recent restore, you will loose at least: all your alarm sets, apps updates, your widgets and the order you set them, the cities on your world clock, any change on the units on the Altimeter/Barometer etc and any transferred file to the watch. So, this proposed "solution" does not seem correct to me nor fair. You loose too much on the process and it does not get you back control on the menus that disappear once connected to Gear app. The only actual (to this day) way to recover these menus, is if you reset the watch, and then you set the watch from scratch as “standalone” without linking it to a phone with Gear app. I tried and did some tests on this mode as well. It connects to wifi networks but you cannot retrieve the apps you bought, nor use Samsung Health properly, nor even receive files trough bluetooth from a Pc/Mac/Linux computer. I was able to pair the watch with my computer but after three seconds it closes the connection. Just like my Samsung NX1 (also with Tizen). They are locked to connect only with their own apps.
A temporary "solution"
This is not elegant but it is better than the proposal I receive from Samsung Support today.
The watch, when using it with Gear app on a phone, hides the menus that should never hide, and then seems to sync time/date/timezone/language with the phone. But it does it, not the way you would expect. The watch does it by giving more value to the timezone set on the phone rather than the time itself that is set on the phone. It should sync to the time rather the timezone, but this is key to know.
So, the workaround is:
1. do not reset your watch (not needed)
2. connect the watch with Gear app to your phone as usual
3. disable on your phone the features "automatic date and time" and "automatic time zone". Both are set by collected data from local cellphone towers that I have found in several countries, to not update their time soon enough when changing seasons etc. Again, if you are in a reliable cellphone network, you do not have this problem and you can keep these features automatic. This is a workaround for people like me, that travel into sites without reliable data from cellphone network providers and in need to manually be able to adjust time and date on the smartwatch.
4. adjust the time zone on the phone to one that fits your local UTC or GMT conditions. Like me, now in Chile, I changed manually to "Brasilia GMT-3" fooling the watch. Check your watch because with this, it may already have corrected the time regardless of the time you have on your phone. This proves that Gear S3 sets its time by syncing based more on the time zone rather than the time set on the phone.
5. also, adjust manually the time on your phone.
6. you are set. Do not forget to manually change your time zone and time according to the local conditions as soon as they change.
About the language, there is nothing you can do. Once connected to Gear app, the watch cannot be used in a different language than the phone. With this workaround you can fool the watch and force it to change the time, using the time zone on the phone (not just the time).
Do not you agree with me that at least "Time and Date" should be able to be adjusted manually on any watch? Even more on the flagship of the smartwatches? Gear S3 is primarily a watch.
This is what I think it should be improved with the next updates:
- Gear app should include on the settings, the options to set Time, Date, Timezone and Language on the watch independently from the phone.
- The watch should keep all the menus from Standalone mode, despite being connected to Gear app. Then the option to manually set these variables on the watch, regardless if you have or not your phone nearby and without needing to reset nor loose any information.
Samsung Support, also stated this: “Hopefully you might be getting the feature that you are expecting in the software updates which will be released in the future.”
Lets hope for the best, but always be prepared for the worst
kind regards!
* NOT a manual change solution;
* Mine got 1 hour ahead (than my current time zone); and got into this problem too.
Change your time&date setting on your smartphone.
change your time zone to a different zone; let it sync and reflect on the S3. and then...
change your time zone to where you are; and let it sync again, and it will reflect on the S3.
Hope it helps.
Hi, guys,
I have a Gear Sport and, as many others, I'm trying to understand why the Read More options is not appearing in some third-party apps, like Whatsapp.
What I found is that if I have only my Gear Sport connected to my Galaxy S8+, the Read More options does not appear and I can only read the last message received, not the full conversation.
But if I connect another watch to my phone (I also have a Huawei Watch, which runs Android Wear 2) then the Read More option appears on the Gear Watch! Then I can read all messages received.
I have to believe that Samsung can correct this, since it appears to be a notification bug, solved somehow by the Android Wear connection.
For now, I'm just unable to switch from Android Wear to Tizen because of this ridiculous bug that is here since the Gear S2, as far as I read here on the foruns.
Can someone help us fixing this?
And oh, I already tried W-History app. It's not enough. I don't need more notifications on watch/phone, I want to correct the ones I already have. Since I can see it working sometimes (as explained above), it should work always.
Thanks in advance.