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Hey all,
I just got (and totally love) the Fuze. I've already flashed it to NATF's 2.2 and it's just amazing. The only problem is that somewhere between yesterday and today, the camera has totally flaked out on me :-(.
I'll take a picture (and regardless of if its set to store on the memory card or internal mem) and once I opt to save it, the Fuze just hangs with the "Windows thinking" ball spinning. After a while it goes back to "Albums" and the recently shot picture isn't there.
I implemented the GPS fix and have been toying in Advance Config -- but I don't think any of those changes should have affected the camera. Even weirder, the picture counter is incrementing and I do have open storage on both the card and internal.
Any ideas?
- Matt
same thing happened to me.
Turns out autoconfig has a bug for the fuze.
For the camera options in autocofig
there's something called portrait, and was initially disabled.
changing it to enable breaks the camera.
took me days to figure that out...l o l
funnysam said:
same thing happened to me.
Turns out autoconfig has a bug for the fuze.
For the camera options in autocofig
there's something called portrait, and was initially disabled.
changing it to enable breaks the camera.
took me days to figure that out...l o l
Click to expand...
Click to collapse
Thanks! That was the problem and now the camera works fine! Is there a FAQ or something this should go into? Without your help I would never have found that.
- Matt
haa..np at all..just sharing something that i've found out after hours of hard resetting, flashing, installing, etc... l ol
maybe tomorrow'll be you helping me...
cheers!
-sam
Thanks!
I had this problem too, on both my Sprint Touch Pro and AT&T Fuze. Wouldn't save in photo mode (though video, contacts photo, panorama etc. modes were okay). There was no error message on the Fuze so I didn't realize there was a problem until I went looking for some pictures and couldn't find them. After I figured out what has going on I checked the Sprint version to see if it had the same problem. The Sprint Pro at least gives an error message about not being able to save the file.
I had installed Advanced Config on both devices, so I thought it might be one of the settings in there that had killed the camera. However, telling AC to restore all settings didn't fix it so I've been tearing my hair out looking for other causes. Fortunately I found this thread before rendering myself completely bald.
Is this a bug in AC, or was I wrong in my assumption that "restore all settings" would restore everything to default?
I wonder how many people with Fuzes have this problem but don't know about it due to the lack of an error message.
Cheers,
Elizabeth
Thanks, saved me hours. My pictures would save sometimes, but only half of the picture. Works perfectly again now.
glad someone helped you out!
funnysam said:
same thing happened to me.
Turns out autoconfig has a bug for the fuze.
For the camera options in autocofig
there's something called portrait, and was initially disabled.
changing it to enable breaks the camera.
took me days to figure that out...l o l
Click to expand...
Click to collapse
Thank you for sharing. Can't say how much time you saved me but you did!
Some searches I used to find this were:
raphael camera issue
raphael camera pause
raphael camera saving problem
touch camera issue
touch camera pause
touch camera saving problem
omg! this has bugged for the last month or so, and i've been too busy to do a good search on it! i thought i didn't try the right combination. i don't remember changing anything with AC, still thanks so much for the solution funnysam
Does new Autoconfig version fix the bug?
The latest version is 3.3.0.0.
Does anyone know if that bug was fixed?
I ask (instead of providing feedback from my own experience) because I had the older version installed first, and then installed the new version over it, so maybe the bug persisted.
AdvConfig 3.3 doesn't list the option for portrait now.
AdvConfig 3.3 doesn't list the option for portrait now.
Hmm, interesting.
I performed a "Reset all settings" did a soft reset, and the option for the Portrait is now visible, with "Enabled (default)" selected.
Once I disabled that option, camera is working great.
bwb8771 said:
...Option for the Portrait is now visible, with "Enabled (default)" selected.
Once I disabled that option, camera is working great.
Click to expand...
Click to collapse
Same problems, and this works for me
Thanks, Bros
I'm using AC3.3 and have some weird camera issues. The closest option I can see in AC3.3 is to "Encode photos in portrait mode" and have NO selected. Is this the option you guys are talking about?
Yes. That's the option.
For me, that fixed the issue of the camera taking *forever* to save the picture and then display the options buttons. Even if I left the camera to finish, the picture never saved.
And, it didn't matter whether the shot was landscape or portrait - with that option enabled, the problem persisted until that setting was disabled.
Too bad, because that would be a nice feature!
Thank you!!!
This problem has been plaguing me for the last 2 days. Seems that whenever I get my Fuze working just the way I like, something else happens to irritate the crap outta me. Thanks for posting this!
Hm.. I'm using Advanced Config 3.3 as well and it doesn't display the portrait option. Does anybody know the registry setting this is modifying?
I am glad I stumbled across this series of posts. My experience with the Autocofig Bug gave me several days worth of heartburn. Thank you for the help!! It was much appreciated!!!
I haven't seen anyone else with this issue, but maybe they've just been silent. So, I take a picture, everything is fine. I look in the gallery, everything is fine. But when I go to share the picture either via MMS, uploading to an app, or uploading to a webpage, the image appears on the page but has been rotated 90 degrees. Has anyone else had this issue? It doesn't happen all the time, but enough to be annoying. Somewhere between the gallery and the upload, the picture gets rotated. But if I go into my gallery, the picture is fine. It's only on the site/app that it was uploaded to that it rotates on its own.
Happens in hangouts every time I send a portrait oriented photo. Happens on friends s6's too.
Now that you mention it, it has always happened with pictures taken in portrait mode.
Happens to me also. Emailing pictures they are rotated.
Copied the picture to my computer and when I opened it to edit I got a message indicating that the Exif data indicated that the picture had been rotated and asked if I wanted to rotate it.
Odd that it's not displaying correctly.
Same issue, annoying
This has been happening with the S6 I bought for my wife, and so far I haven't seen anyone post a solution. It seems odd that more people aren't complaining about it though. Hopefully the update they just released addresses this issue, but it's not listed in the changelog. Since I bought it off swappa I'm really hoping it's not a hardware defect.
Hasn't happened since applying the last update, fingers crossed that it's fixed now.
S6 Edge pics rotated 90 degrees
I'm having the same problem, but for me it is more than just annoying. It impacts my work. Perhaps 50% of the time, pictures I post to the professional app related to my job are rotated 90dg. More than just annoying, it's unprofessional.
As far as I know, my phone is up to date with updates. In fact, this problem may not have started until the last update.
Please advise.
I've had this problem both with my S3 with various stock and AOSP roms (and different camera apps) and now on the S6 on stock and XtreStoLite as well. After googling a lot and occassionally encountering other people's flipped photos I learned this is a problem with how the phone handles EXIF data and how certain apps or software on the computer handle it. Apparently the info of rotation is changed (90, 180, 270 and 360) but some apps ignore it while others don't. It could be another case of Samsung messing too much with source codes.
Then again, my cousin has the same problem with his iPhone..
I'm currently on February patch update and my Pixel 3 native camera app keeps crashing, it crashes if I use the camera with other apps, it also crashes when I click on my photo gallery, sometimes it even crashes when switching camera modes, anyone else having this issue? I have to force app close, clear cache and even restart my phone, also deleted app updates and reinstalled them.
Hi try maybe you have new updates in GooglePlay, WebView for Android
robosapiens said:
Hi try maybe you have new updates in GooglePlay, WebView for Android
Click to expand...
Click to collapse
Hi! Thanks for the advice, I checked for updates but there are none, I even factory reseted the phone and wiped cache, installed March update and I'm still facing the same problem
Did you update to March 5 patch? There were some cameras fixes in that update.
I'm facing the same issue. Pixle 3 updated with the March update yesterday. Now, the camera will work once after restarting, then it will force close. If I try to change modes, it force closes. If I try to re-enter the app, it force closes. I deleted data/cache, uninstalled updates, rebooted into safe mode, and none of those things changed the problem. Frustrating.
I just downloaded March 2019 OTA security patch (PQ2A.190305.002) . Camera issues persist. It would open for the first a few tries. Then after a while it would take forever to find the view finder and would crash when I switch from camera to video. Not sure if this is related to camera but I cannot turn on the flash light by pulling down the quick access menu.
Kiwi616 said:
Did you update to March 5 patch? There were some cameras fixes in that update.
Click to expand...
Click to collapse
Yes, I did but the issue remains. It's frustrating
It seems like there's no support at all for this issue.
stockman80 said:
I'm facing the same issue. Pixle 3 updated with the March update yesterday. Now, the camera will work once after restarting, then it will force close. If I try to change modes, it force closes. If I try to re-enter the app, it force closes. I deleted data/cache, uninstalled updates, rebooted into safe mode, and none of those things changed the problem. Frustrating.
Click to expand...
Click to collapse
I know the feeling, I also tried all that you mentioned but none of them resolved this camera issue, I've sent many reports but there's no answer from Google support team. Even with third party camera apps the issue persists.
Windiddy said:
I just downloaded March 2019 OTA security patch (PQ2A.190305.002) . Camera issues persist. It would open for the first a few tries. Then after a while it would take forever to find the view finder and would crash when I switch from camera to video. Not sure if this is related to camera but I cannot turn on the flash light by pulling down the quick access menu.
Click to expand...
Click to collapse
I also noticed an issue with the flash, if phone is charging it gives a overheat warning when trying to turn the flash on and doesn't allow it to be turned on. I think it was in video mode.
So I have a dilemma: I can RMA my current 3 months old Pixel 3 with buggy camera and risk of getting a refurbished one with the same buggy camera. Or I can wait for yet another OTA to fix my camera (the latest March OTA didnt fix my camera). What should I do? Should I wait for a few days to watch camera performance on the March OTA?
Windiddy said:
So I have a dilemma: I can RMA my current 3 months old Pixel 3 with buggy camera and risk of getting a refurbished one with the same buggy camera. Or I can wait for yet another OTA to fix my camera (the latest March OTA didnt fix my camera). What should I do? Should I wait for a few days to watch camera performance on the March OTA?
Click to expand...
Click to collapse
I've read in other forums that some people struggled with RMA cause it's a "software problem" and not a hardware problem according to Google technicians. And if the March OTA didn't fix the issue the same day, I don't think it will do it tomorrow or next week
Windiddy said:
So I have a dilemma: I can RMA my current 3 months old Pixel 3 with buggy camera and risk of getting a refurbished one with the same buggy camera. Or I can wait for yet another OTA to fix my camera (the latest March OTA didnt fix my camera). What should I do? Should I wait for a few days to watch camera performance on the March OTA?
Click to expand...
Click to collapse
Hi i came thru the RMA with faulty camera in Europe and i get a brand new Google pixel 3.
It's also started happening to me with my phone (bought in the original launch batch). I'm still on the Jan update (with Magisk, and haven't done the March one yet), but it just started happening the past couple of weeks making me think it's an update to the camera app/Play/something-else causing it.
pfriedman said:
It's also started happening to me with my phone (bought in the original launch batch). I'm still on the Jan update (with Magisk, and haven't done the March one yet), but it just started happening the past couple of weeks making me think it's an update to the camera app/Play/something-else causing it.
Click to expand...
Click to collapse
Just updated to March (and Magisk 18.1) still happening. Anybody else in the boat with us?
Windiddy said:
So I have a dilemma: I can RMA my current 3 months old Pixel 3 with buggy camera and risk of getting a refurbished one with the same buggy camera. Or I can wait for yet another OTA to fix my camera (the latest March OTA didnt fix my camera). What should I do? Should I wait for a few days to watch camera performance on the March OTA?
Click to expand...
Click to collapse
I have contacted Google support team...they asked me if they can connect to my phone so they can see everything I'm doing on it...and after 30 min of troubleshooting they said I need replacement because nothing helped...so they sent me a new phone and after I have received it sent them my old one and even without cable, headphones,charger...now I have new phone and double of accessoriesDDD
Further update - booting into Safe Mode fixes the problem, so it's almost certainly related to another app which integrated with the Camera causing the crashes/freezes. I've uninstalled Twitter (which is camera integrated), but that didn't fix it.
Has anybody found the offending app?
Pixel 3
Same issue with rear camera unable to focus (tried factory reset, emptying cache, etc.). 1 out of every 10 photos comes out OK.
Glad I finally found other people with the same issue as me. My phone has the current software update as well as the camera app update. App opens up to the view finder totally black, same with other camera apps (snapchat, instagram). Tried booting into safe mode and the problem persists. Only thing that seems to fix it for me is restarting the phone whenever I want to use the camera, which is annoying. Haven't tried Factory reset. Sent an email to the camera app developer some time ago with no response. Might just try getting a new replacement with my Best Buy warranty.
killercoconuts said:
Glad I finally found other people with the same issue as me. My phone has the current software update as well as the camera app update. App opens up to the view finder totally black, same with other camera apps (snapchat, instagram). Tried booting into safe mode and the problem persists. Only thing that seems to fix it for me is restarting the phone whenever I want to use the camera, which is annoying. Haven't tried Factory reset. Sent an email to the camera app developer some time ago with no response. Might just try getting a new replacement with my Best Buy warranty.
Click to expand...
Click to collapse
I have the same problem with my Pixel 3, bigger problem is that I live in Brazil, and officially it is not commercialized and has no warranty here, technically is a software problem, but Google does not respond to feedback...
I happened to come here for an unrelated matter but seen this at the top of Q&A.
I also had the same problem. I performed multiple factory resets, made sure my software updates were the most recent, I also ran the phone for a week with NO THIRD PARTY APPS. The problem continued. I finally said "the hell with it" and RMA'd my phone. Seeing how they were aware of the problem, the RMA did not count against my Preferred Care warranty.
Since my replacement (roughly 3 months ago), I've had ZERO issues.
Hey guys,
I just got my op7 this morning, does anyone use google photo too?
I found when I used google photo to browse photos, the screen will automatically become yellowish, and I'm sure the night mode is close.
Can anyone help me to solve the problem? By the way, when the phone is charging, the screen will wake up in sometimes... also need some helps to solve it...
Thanks
That sounds really strange. Did you install any apps with eye care behaviour? Does a factory reset fix the issue? Can you post a picture of the issue?
Yes,, there is an issue appeared in after the recent update, in my case, When I am using the OOS with Night mode turned on, while opening images in full screen with in the Google Photos app, the Night Mode turns off automatically,
I thought that this would be a feature of Google Photos to show us the accurate color of the images, but on going back from Google photos, the Night mode remains turned off , I have to manually toggle the Night mode agian to turn it on , or it turns on during the squeal unlock, Assuming this could be an issue of Google Photos and tried to revoke the "Modify System Settings" permission, but still the issue exists. This is an issue of OOS , appeared in 9.5.6, still in 9.5.7,
I was previously on android 10 i believe just a few days ago and my camera was working just fine. The other day I got a notification telling me to update to android 11...so i did and didn't think anything of it.
I use my camera alot for photography so this is very important to me, google camera or any app that uses your camera no longer works.
Example 1: As soon as I launch google camera it just crashes.
Example 2: Snapchat, instagram, or any other apps just give me the error like "snapchat was unable to open the camera".
I know a lot of people are getting this same issue because if you go to the play store and go to google camera app and sort reviews by recent tons of users are experiencing this.
I have two theories on what's causing this.
Theory 1: I've been using an app called "lens cap - disable camera" for over a year now just for peace of mind, I guess it used some sort of device administrator priveledges to block all apps from accessing the camera.
I believe I had the lens cap on (camera disabled) before and when I started updating to android 11 and I think that may have caused a weird break in permissions that somehow has me permanently unable to use the camera anymore.
The reason why this is something I suspect is because according to the developer of that app "android 11 removed most of the functionality of device administrator in favor of enterprise work profiles" (not sure what this means) but I think for some reason this caused it to get permanently blocked.
I have the github page for the apps source code if anyone can possibly look at it and see what exactly the app was changing in the first place because then maybe that way someone can possibly come up with a way to fix mine and many others cameras.
Edit: Apparently I'm not allowed to post links on a new account but the program can be found on github called LensCap by a user named percula
Theory 2: Android 11 just broke the camera by itself and the lens cap app maybe has nothing to do with it.
Ive already done all the obvious troubleshooting like resetting permission/preferences, restarting in safe mode, uninstalling and reinstalling camera apps + clearing cache and storage etc
Sorry of my formatting or grammar is sloppy at all I've had a long day and I just really want to get this working again
If none of your troubleshooting fixed the issue, I think the next option is to do a full reset (using recovery - not the selection in the settings menu). Another alternative is to flash the full factory image and allow it to factory reset the phone as well.
This will mean loosing all your app data and pictures, etc, so back up before you do it. But I am confident it will fix your issue, regardless of the actual cause.
sic0048 said:
If none of your troubleshooting fixed the issue, I think the next option is to do a full reset (using recovery - not the selection in the settings menu). Another alternative is to flash the full factory image and allow it to factory reset the phone as well.
This will mean loosing all your app data and pictures, etc, so back up before you do it. But I am confident it will fix your issue, regardless of the actual cause.
Click to expand...
Click to collapse
So would you recommend doing "recovery" or "flashing"? Also how do I get to this "recovery" thing,
originally I was thinking about trying to downgrade back to android 10 but from what I remember the steps looked really confusing ;w;
Apparently a lot of people are getting this issue but in the end they said they had to try and RMA it, so I hope recovering or flashing fixes it, kinda worried this update actually permabricked something in my phone.
sorry if its a dumb question I don't know much about phone stuffs
thank you for your response.
There's definitely an issue with android 11 and the camera.
I didnt have any issues on the beta 2, 2.5, or 3. But upon installing the public, official version.. the camera fails. I've tried 2 factory resets. I've installed the ota.zip via adb sideload. And then did a complete format and install of the full image.
Here's what issue I'm having, personally:
When I open the gcam app, it freezes for about 15 seconds. Then I get the "not responding" screen. If I hit wait, about 15 second later, I get the camera on and it's images are on the screen. But it's so laggy that it's not even functional. For instance, If I try to zoom in, it's about 20 seconds until it actually does. Same for taking a picture. I have sent bug reports to them.
I'm gonna downgrade to a better/smoother version. Probably a custom android 10.
Like others, I use it24/7. The pixel 3a is an incredible camera. I hope it's fixed soon.
I don't even know where to post, I came here looking for a solution, but looks like there may be none, other than going back to Android 10 and never ever installing any kind of update on this phone.
I bought the 3a because of the camera, and because I was taking crappy quality pix of my toddler with my previous phone. A9 worked great, A10 worked great. Camera almost instant, switching from Camera, to Video to Portrait, no problem. Message that A11 is available, so hey why not, it's not IOS. Wrong. It totally screwed me, the camera takes from 1-8 seconds to start, to switch between modes. If I double click power when locked camera start (with delays), I then turn it off using power button, when I unlock the phone the camera app is open.
Sometimes when I open it a second time it stays on the setting I chose before (i.e. portrait, or video - not camera default - this would be a nice toggle in the options though - say if you always shoot portrait).
Portrait mode has reversed the picture order (left/right - blur/no blur).
I have missed many shots of my little one since I've upgraded because of this garbage update.
I have a lot of apps that aren't the "latest" version, that work as I need them to; can someone suggest an app that will let me back up my exact versions, then reinstall them after? I have no idea if such a backup/restore app could also save the app data; I don't have root
Also, if someone could point me to a post which shows the way to switch back to Android 10, step by step, I would appreciate it. If I need to reload all the apps and info, I might as well go back to a known working version.
I have also noticed that some other apps are acting funky now. A once rock stable and reliable phone, these days I just want to throw it straight down at the pavement with all my strength... often...
I have the same issue. Have you resolved it yet. My camera app is working but other app using camera gives error.i had also lenscap and problem arised after update to android 11