Is it normal for the shield to get pretty warm. - Shield Tablet Q&A, Help & Troubleshooting

Playing doom 3 the back gets pretty toasty. I don't care as long as its normal.

Daryl007 said:
Playing doom 3 the back gets pretty toasty. I don't care as long as its normal.
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Warm is normal, hot is not so normal.
Sent from my SM-G900F using Tapatalk

Its a great tab.
Playing for an hour or two of doom and borderlands pre sequel got the temp to 37 38 c 106 f which isn't to bad it stays cooler when you use the case kick stand so it can get air. As soon as I stopped and just started browsering the temp dropped fast.

Normal.
Besides, if you play and get cold hands..
Where did you get borderlands pre sequel?

Lol
I actually have warmed my hands on an older tablet. The pre sequel is on the hub story a believe its fairly new on there not sure since I just got the shield.

I see. Pity I can't purchase on the Hub Store. No way to register/sign in. And Nvidia doesn't care. Contacted them several times.

Niii4 said:
I see. Pity I can't purchase on the Hub Store. No way to register/sign in. And Nvidia doesn't care. Contacted them several times.
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If you have a shelid you can maybe just search the play store that's were the hub takes you

Playing broaderlands pre sequel it got to 41 c but it cools off fast. Looks like nvidia is pushing it to the limit

Haha tried that, but the Play store says it's incompatible with the Shield. They really don't wanna sell it.

Well that sucks. On the bright side your tablet will stay cooler I played it for an hour last night and the temp got to 41c still not hot but it shows that the game was pushing the device. Why can't you get into the hub.

Don't know, but hub always states that it's currently not possible to login for whatever the reason.

Related

Is this thing supposed to get burning hot?

Like, even just using it as a phone, it heats up. Is this normal?
I get the same thing, it gets really really really hot. When I use it as gps, or go online especially.
yeah, its normal. never heard of it not happening
I cooked breakfast on mine this morning.
I put mine in my pocket... made myself sterile.
Brendo said:
yeah, its normal. never heard of it not happening
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I've got a Fuze and it was white hot too. I took it back after about a week and just got a replacement. This new one is not heating up. Although now the problem I have with this one is the 3G connection is not as strong as it was before AND google maps doesn't work for sh!t!! I'm looking for a fix.
Marc
Sounds like your 3G isn't really connecting, make sure you try all the forum posts on enabling and forcing 3G/HSDPA connections. Whenever I run mine on 3G it becomes a nice little hand warmer. Force it down to GPRS and it's not hot and has a useless data connection (but good for when the battery is almost dead).
Brendo said:
yeah, its normal. never heard of it not happening
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Normal? Extreme heat in an electronic device is normal? I don't think so. If any device you have is getting warm enough to be of concern TAKE IT BACK AND EXCHANGE IT!
BTW - mine doesn't get hot. I can feel warmth if it's charging, for instance, but I wouldn't call it hot.
The Norm
thehyecircus said:
Like, even just using it as a phone, it heats up. Is this normal?
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Pretty much yes they do especially when using heavy power draining functions ie: Wifi, GPS, etc.
Some of the claims here of cooking breakfast, becoming sterile maybe slightly over the top and I have never been actually burnt by the device. But I have yet to use a HTC device that did not get hot when using the above functions for a period of time.
Just my experience and I certainly would not be using one if it boiled my nuts.
It´s not normal for a electonic device to become that hot, some heat is normal but not EXTREME HEAT!
Try flashing another radio and see if that helps, if not then you should send it back for repair!
Err
branko.savic said:
It´s not normal for a electonic device to become that hot, some heat is normal but not EXTREME HEAT!
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mmmm, ever put something made of plastic near the heat exhaust vent on your laptop?? Most modern electronic devices that are based on a CPU generate exteme heat that is why they have cooling, heat sinks, etc.
I'm certainly not going to get into an argument about this but the bottom line here is that they do generate certain levels of heat. It definately should not be enough to burn you though.
BlueAnt1958 said:
mmmm, ever put something made of plastic near the heat exhaust vent on your laptop?? Most modern electronic devices that are based on a CPU generate exteme heat that is why they have cooling, heat sinks, etc.
I'm certainly not going to get into an argument about this but the bottom line here is that they do generate certain levels of heat. It definately should not be enough to burn you though.
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Yes but a laptop has X amount more power then a phone! And you know, if the laptop didnt have a FAN to cool it down it would not last you even a few minutes!
However, our phones are designed without fans and are not supposed to get EXTREMLY HOT!
Let´s face it, no electronic device should get extremly hot, if it does then something is wrong, or something will be wrong with it soon!
Mine gets warm, but never hot even when using the GPS or wifi for over an hour. During a 20 minute telephone conversation it will get warm, but again not hot.
after 20 min of phone call, connected to wifi, on ac adapter, it got warm, never hot.
the hottest mine got was looking at vid porn via SkyFire browser. It looked really great... but oh man... the phone was sizzlin'.
Well I don't know if my phone is getting warm or hot. It's not an unpleasant warmth, just odd.
And Skyfire? I thought Opera Mobile was the preferred browser of choice.
My phone doesn't get extremely hot, mildly warm while surfing net over 3G, but that is it.
thehyecircus said:
Like, even just using it as a phone, it heats up. Is this normal?
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This is absolutely not normal and is one of the reasons i returned mine and went back to my Treo. I've used lots of high end phones and this is the first and only one that just starts toasting by itself when doing simple stuff.
Strange thing is that everyone i know with a T.P complains about the same thing. I could be watching Youtube for less than 5 mins and it starts boiling..what gives. I Youtube on my Treo (via Coreplayer) and it never gets hot.
I'd say this is a problem or issue with most of all T.Pro's. Sad really, such decent hardware specs.
I've also been experiencing heat coming from the back of the device, but only when I hold calls over around 15 minutes or if I'm using the internet extensively. I also notice it can create a good amount of heat when it charges. Usually when electronic devices have excessive heat it's due to a build up of dust.
LordLugard said:
This is absolutely not normal and is one of the reasons i returned mine and went back to my Treo. I've used lots of high end phones and this is the first and only one that just starts toasting by itself when doing simple stuff.
Strange this is that everyone i know with a T.P complains about the same thing. I could be watching Youtube for less than 5 mins and it starts boiling..what gives. I Youtube on my Treo (via Coreplayer) and it never gets hot.
I'd say this is a problem or issue with most of all T.Pro's. Sad really, such decent hardware specs.
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So what am I to think? I have a few guys telling me NO! And the rest of you saying "It's normal" and ONE guy saying he exchanged his in and his new one DOES NOT GET HOT AT ALL!!!
what the hell!! I have like two weeks until my 30 days is up.

Touch Pro Combusted!!

I've had my Touch Pro from Verizon since February but then in the last week or so, my phone would randomly get hot to the touch until the battery is pulled. So today I set my phone in the kitchen on the charger and then went to the front room to play some Call of Duty on the Xbox. After an hour or so, I noticed that the house was a little smoky so I got up and went to check outside to see if a fire was happening because I had all the windows open but to my surprise, no fires outside. After I stepped back into my house, I noticed the haze was still there but there was also a weird stench in the house as well. Right when I walked into the kitchen, there it was, in a flamming pile of plastic and silicon melted into my kitchen countertop. So I non chalantley walked over, unplugged the charger and took my cup of 7up and doused the fire out. After that, called Verizon customer care up and after 30 minutes of what I might assumed to be eyebrow raises throughtout the call center, they agree to give me a new TP on the house. The only resistance I had was that they wanted me to bring in a chunk of the phone for inspections but the phone was so melted into the counter that I would have to pop the counter off and bring it into the retail store, not happening!!! Moral of the story, dont piss off the phone by not giving it proper graphics acceleration drivers when there is a dedicated chip onboard.
Wow!!!
It´s unveliebable!!
My condolences for your device or what´s left of
WOW!
Did you notice anything unusual before the combustion happened (Like the device getting exceptionally hot, etc)?
eaglesteve said:
WOW!
Did you notice anything unusual before the combustion happened (Like the device getting exceptionally hot, etc)?
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if you read the first 50 words of his post youd think so

Is it normal for my skyrocket to heat up when...

I've seen other members posts about the phone heating up for different reasons but using the earbuds wasnt listed. Mine get's very very warm when I talk on the stock earbuds. Need to know before my 30 day return window closes.
depends what app ur using to listen with, and how cpu intensive it is
When I use my 'phones to listen to music, it does get a *little* warm, but it wouldn't shock me if it got warm in your situation either. That said, that is very very warm?
Very warm
The warmest mine gets is actually talking on the phone
I know who does that anymore........But seriously it gets "warm" warmer than you would think just talking on it. My company blackberry does it and my Iphone4 did it. So I was just used to it I guess.
Now give me about 45 mins on some Zombie killing or the Angry birds...(does the new space one seem easy to anyone else) Then my phone is HOT
Okay, I'll just deal with it then and yes angry birds space is a bit of a let down

Shield sleep performance issue.

Hey guys I wanted to run something by everyone here. I think my Shield as well as most others performance drops by about 50% after the device goes through a sleep cycle.
I can turn on the device and run benchmarks non stop and get constant 18k-19k scores. As soon as the device goes to sleep and wakes up it cuts down to 10k-11k and things load noticeably slower as well as the frame rate getting cut in half. This issue can also show up in other programs and benchmarks.
I figured you guys would be interested in my findings. I will post my 2 YouTube videos plus the Nvidia forum link below.
Any ideas what would cause this or what might fix it?
This first video is a quicker one comparing 2 devices.
youtube.com/watch?v=CK4cp8OLjws
This is my original video. Its a bit long but details the issue fairly well.
youtube.com/watch?v=yKlC-PoC6BQ
forums.geforce.com/default/topic/571008/nvidia-shield/fluctuations-in-benchmark-scores-/
P.S. I would link everything correctly however this is technically my first post so I cant post links. Sorry for the copy/paste issues.
I spent a bit of time running the 3Dmark benchmark. I turned off my Shield, turned it on, went to the play store to install the 3DMark app, and ran it 6 times. My average score of those 6 runs was 19620, with scores ranging from 19554 to 19752.
Then I closed the Shield, putting it in sleep mode, and kept it asleep for 2 or 3 minutes. I opened it up, and ran the benchmark 5 more times. The first 4 times, my scores ranged from 11198 to 8939. I noticed that the fan was spinning much louder during these 4 benchmarks than the 6 previous runs before I put it to sleep. After these 4, I waited about 4 minutes after running the benchmark again, without rebooting or putting it to sleep, and got a score of 19124 (which is just over a 2% decrease from the lowest number on the first 5 runs, so I don't think it's being throttled on this run).
So I think there is some kind of throttling going on, but I'm not much of a processor engineer. All the runs I made I would run the benchmark again about 20 seconds after it would complete (save for when I paused to put the Shield to sleep, and the 4 minutes between the 10th and 11th runs)
hurrpancakes said:
I spent a bit of time running the 3Dmark benchmark. I turned off my Shield, turned it on, went to the play store to install the 3DMark app, and ran it 6 times. My average score of those 6 runs was 19620, with scores ranging from 19554 to 19752.
Then I closed the Shield, putting it in sleep mode, and kept it asleep for 2 or 3 minutes. I opened it up, and ran the benchmark 5 more times. The first 4 times, my scores ranged from 11198 to 8939. I noticed that the fan was spinning much louder during these 4 benchmarks than the 6 previous runs before I put it to sleep. After these 4, I waited about 4 minutes after running the benchmark again, without rebooting or putting it to sleep, and got a score of 19124 (which is just over a 2% decrease from the lowest number on the first 5 runs, so I don't think it's being throttled on this run).
So I think there is some kind of throttling going on, but I'm not much of a processor engineer. All the runs I made I would run the benchmark again about 20 seconds after it would complete (save for when I paused to put the Shield to sleep, and the 4 minutes between the 10th and 11th runs)
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Thank you for such detailed results. I will be trying out the 4 minute wait at some point today to see if I can get similar results.
Interesting. I'll check and report a bug if I can confirm, unless one of you guys did it already?
Gnurou said:
Interesting. I'll check and report a bug if I can confirm, unless one of you guys did it already?
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Click to collapse
I haven't reported anything, so feel free to do so
hurrpancakes said:
I haven't reported anything, so feel free to do so
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Click to collapse
I encountered something similar. Mine was sleeping, picked it up, and it was fairly hot. It wouldn't resume, so I finally had to hold the power button until it force powered off.
I also have seen this drop in performance resuming from sleep....
I've never seen this happen after resuming from sleep until I mounted a Sandisk 64GB Class 10 Micro SD. My benchmarks scores are being cut in half. 4 minutes of waiting does nothing for my SHIELD. So far only a reset brings it back to normal.
skygunner27 said:
I've never seen this happen after resuming from sleep until I mounted a Sandisk 64GB Class 10 Micro SD. My benchmarks scores are being cut in half. 4 minutes of waiting does nothing for my SHIELD. So far only a reset brings it back to normal.
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After about 10 minutes of active use, it goes back to normal.....weird.
skygunner27 said:
I've never seen this happen after resuming from sleep until I mounted a Sandisk 64GB Class 10 Micro SD. My benchmarks scores are being cut in half. 4 minutes of waiting does nothing for my SHIELD. So far only a reset brings it back to normal.
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I can say for sure that I have not put a SD card in my Shield yet. So I'm not sure if that would be a trigger or not.
skygunner27 said:
After about 10 minutes of active use, it goes back to normal.....weird.
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I tried letting mine sit for about 5 minutes for the first time then 10 minutes for the second time. When I'm just letting the system idle but not sleeping it won't go back to normal. However as others have pointed out it seems like its only certain apps and 3d engines that can get it out of the de-tuned mode it gets stuck in. Sometimes an app will turn on the GPU or the CPU it's not always both that revive.
I'm really hoping its just a software fix since I really like the Shield.
JKmike07 said:
I can say for sure that I have not put a SD card in my Shield yet. So I'm not sure if that would be a trigger or not.
I tried letting mine sit for about 5 minutes for the first time then 10 minutes for the second time. When I'm just letting the system idle but not sleeping it won't go back to normal. However as others have pointed out it seems like its only certain apps and 3d engines that can get it out of the de-tuned mode it gets stuck in. Sometimes an app will turn on the GPU or the CPU it's not always both that revive.
I'm really hoping its just a software fix since I really like the Shield.
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Being a sleep issue, it's almost certain it can be fixed in software, since software is responsible for restarting most things after sleep.
agrabren said:
Being a sleep issue, it's almost certain it can be fixed in software, since software is responsible for restarting most things after sleep.
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That's good to know. Once you notice it, it's hella annoying. What do we need to do to elevate this?
@agrabren can you advise if nvidia knows about this issue and if they are attempting to fix it?
If not I understand but I figure it wouldn't hurt to ask you.
Thank you for any information you can provide.
Just to mention this issue has been reported internally. Will update once we have progress on this.
agrabren said:
I encountered something similar. Mine was sleeping, picked it up, and it was fairly hot. It wouldn't resume, so I finally had to hold the power button until it force powered off.
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I had a similar experience a couple of times when I first got it.
I will hold off getting one of these until this has been resolved. One of the advanatges of poking out my little head, twenty fathoms below sea level from bunker.
rushless said:
I will hold off getting one of these until this has been resolved. One of the advantages of poking out my little head, twenty fathoms below sea level from bunker.
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Your name is very fitting. For me it was either buy it or my wife would have spent my birthday cash on something else lol.
Update 51 and the issue is still present. I was hopeful that it might have been a ninja fix.
JKmike07 said:
Your name is very fitting. For me it was either buy it or my wife would have spent my birthday cash on something else lol.
Update 51 and the issue is still present. I was hopeful that it might have been a ninja fix.
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Click to collapse
Update 51 is just for audio. According to a post on the Nvidia forums, they have identified the cause and are working on the sleep issue
JKmike07 said:
Your name is very fitting. For me it was either buy it or my wife would have spent my birthday cash on something else lol.
Update 51 and the issue is still present. I was hopeful that it might have been a ninja fix.
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Click to collapse
Oh so you get the socks, underwear, belts and shoes too? =(
Good choice, I try to tell her I wanted Sennhesier cans and somehow after 4 months of dropping hints.... I get more shoes.... for work
This time I asked for a return on the gift, BTW the headphones are amazing and I do not feel bad.
JKmike07 said:
Hey guys I wanted to run something by everyone here. I think my Shield as well as most others performance drops by about 50% after the device goes through a sleep cycle.
P.S. I would link everything correctly however this is technically my first post so I cant post links. Sorry for the copy/paste issues.
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Click to collapse
So, not exactly a benchmark, but my shield runs GTA lll perfectly when first turned on. Then lags after sleep. Luckily this is an easy fix. Either custom roms, a patch from nvidia, or I can just restart the shield before playing with it. Either way it shouldn't be too big of a deal.
That is some serious throttle down talking place, since GTA plays smooth on much slower dual cores like the 4430.

[HELP] S6 cpu getting too hot too quick(overheating?). Return Warranty almost over!

warning: block of text coming but I would really, really, really appreciate the help
Hello everyone. I got the Samsung Galaxy S6 with a subscription with KPN Provider. This was almost 3 weeks ago. I received my new S6 within days but the phone was getting too hot too quickly for my taste. For simple things such as updating, browsing. Also when I played the game One Piece Treasure Cruise and used Mobizen to capture the screen so I could broadcast my gameplay through Twitch the phone would reboot automatically very quickly. This happened multiple times and I never even got a warning that the phone was getting too hot. I used to do the same thing on my S4 and it worked almost perfect. The phone would get somewhat warmer and it would lag just a little but it never just turned itself off or became hot to the touch
After checking on this forum and other websites I thought my phone was defect so I sent it back and waited for a new one. The phone they sent me after a week was exactly the same one I sent them. It was apparently a "technical mistake" and I had to send it back again so I could get a new one this time. The new phone arrived this last Thursday and immediately it became obvious that this phone suffered from the same "defect". Now though I'm not too sure if it's defect or if every Samsung Galaxy S6 is like this. So I've been keeping track
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I did some tests.
I ran Antatu Benchmark. The phone got up to 84.0 C twice once during the CPU test and once during the game test. So now im just wondering what you guys are getting during this test? Could a couple of other people do it as well and tell me what temperature their phone was? I thought this phone was working correctly.
I watched a youtube video for 23 minutes and the temperature stayed around 39.0 C - 43.0 C.
Browsing/general multitasking. So I tested having 6 apps on and Chrome having 5 tabs on. If I switch really fast between the apps the temperature gets up to 61.0 C but only stays like that for seconds and immediately goes back to 40-45.0 C. That's also the temperature the phone runs when I browse on Chrome, Facebook while having the other apps on as well.
I've been testing some more by playing the game and streaming it and the CPU stays almost exclusively under 70.0 C, around 65.0 C with some spikes to 73.0 C.
I transferred 10 screenshots from one map to another using the native folder app a couple of times. It got up to 67.0 C one time and the rest of the time it got up to 60.0 C.
It spikes to over 71.0 C for a second when it installs a new app. and sometimes when I'm playing the game, streaming and then take a screenshot.
So at first I was planning on bringing it back because I thought like the last phone that it would just reboot itself when it got really hot, over 80.0 C easily but this one is staying pretty normal I think.
I also saw this other post here http://forum.xda-developers.com/galaxy-s6/help/galaxy-s6-86c-normal-t3180483 and so I performed the same test.
I downloaded 3c Toolbox free version for my phone because I wasn't sure the monitor apps I had were showing the correct Temp but Toolbox shows the exact same temperatures as CPU Z.
The battery has been consistent and always around the 32-33 C temp. So I don't have any worries there. I'm still planning on going to the stores tomorrow to test the show phones. I mean if the phones that have been lying there for months and being abused by every customer have normal temps then I'm definitely trading my in. Also going to the samsung repair point to see what they have to say.
I'm using this btw as guideline for the temperature of the CPU. Don't remember where i got it from.
Normal use: 32° C - 45° C (86F – 113F) Play games or graphics applications: 50° C - 75° C (122F – 167F) CPU power is automatically reduced by a temperature over 80° C (176F)
My last phone went way over this limit I set for it with normal use being always above 50 C. This one went it's not being used is already around the 40 C.
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I just played the OPTC Global version for an hour straight. The only background apps were the monitor apps. All 3 of them were active and I was very surprised.
I made sure to have my hands all over the phone so I could always be aware of the heat. It was just warm to the touch. At the end I checked the monitor apps and they CPU Z and Toolbox gave around 57-61 C and Cool Master around 33.5 C.
I don't know why it was normal this time. I will now let it sit there for a half hour and then test it while having mobizen on and streaming to twitch through my laptop.
Btw the reason why I'm so dead set on making sure the phone can handle the game and streaming is because I actually bought the phone with the intention of being able to play this game and then be able to stream it. I managed it on S4 with some lag and I thought the S6 could easily do it as well. I know the Iphone can do it easily without even having to turn SFX off which i have to do to play it without LAG. I think that's because the Samsung Galaxy has too high of a resolution/DPI.
Ok, so I just spent an 1,5 hour playing the game and broadcasting the gameplay. I am again surprised. I mean I'm also happy but it's really strange that suddenly now it's working pretty good.
The phone got warm but I wouldn't say hot or annoying to touch really. The hottest part of the phone was right above the Power button.
The phone stayed around 68.0 C this time with some spikes to 74 but only 3 times. I took a screenshot but I can't post the link.
The game lagged a couple of times but this might have also been because of Wifi and it wasn't really that noticeable.
As soon as I stopped the phone got really cool again within 5 - 10 min.
I'm off to test the japanese version of the game. I'm really happy right now guys!
Return your S6 back to your seller for warranty replacement.
roydok said:
Return your S6 back to your seller for warranty replacement.
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Click to collapse
Hey, thanks for answering.
I'm wondering what temperature your phone runs when it's downloading and installing an app? or some other activity, that way i can compare.
I watched a youtube video for 23 minutes and the temperature stayed around 39.0 C - 43.0 C. I don't know how to test the web browsing or at least what would affect the CPU enough to show me good results.
I've been testing some more by playing the game and streaming it and the CPU stays almost exclusively under 70.0 C, around 65.0 C with some spikes.
It spikes to over 70 for a second when it installs a new app. and sometimes when I'm playing the game, streaming and then take a screenshot.
So at first I was planning on bringing it back because I thought like the last phone that it would just reboot itself when it got really hot, over 80.0C easily but this one is staying pretty normal I think.
I also saw this other post here http://forum.xda-developers.com/galaxy-s6/help/galaxy-s6-86c-normal-t3180483 and so I performed the same test. The phone reached 84.0 C twice, once during the CPU test and once during the game test. So now im just wondering what you guys are getting during this test? Could a couple of other people do it as well and tell me what temperature their phone was? I thought this phone was working correctly.

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