Recently broke the screen on my s6 and went through the wringer trying to get it repaired. After a few days in and out of the shop the screen is still broken, and now I just want to get my music, photos, videos, etc off the phone so I can transfer them to a new one.
The problem: My pc is only recognizing that my phone is connected when it's in download mode, and smart switch / kies says the device is unsupported when connected this way. When I exit download mode, it isn't even detected. The screen is completely unresponsive- no picture or touch, no buttons lighting up at the bottom, no notification light blinking. Is there any way to recover my stuff? Thanks.
UPDATE: I've managed to get the phone out of download mode, and the notification light at the top has turned on. It's just gradually fading back and forth from blue to light blue- I'm thinking this is a bootloop? It's still not being detected by my PC, and I still can't see or touch anything on the screen.
Related
So...
I smashed the screen on my Nexus by throwing it. Its a long story
Now when I take out the battery, turn it on, it seems to boot. it vibrates when the power button is pressed, and i hear the boot sound once its finished booting. i need to recover many important files. screen shows nothing and is not touch responsive. volume keys work, and the screen on and off sound also works which is leading me to believe that the internals are ok.
when i connected it via USB, i cant seem to access the SD card. under device manager it shows it connected drive H:/, but nothing comes up in My Computer. USB debugging mode was not enabled.
what can i do to recover this data?
Is it rooted? clockworkmod installed?
pics or it didn't happen.
So I've got a Sensation phone that won't start. Bootloader menu can't be accessed as well. When I plug it in, the orange LED lights up, stays on for about 3 seconds, then goes off for about a second and finally lights up again and stays on permanently. Tried with a different battery - no luck. When I connect it to the pc via micro usb cable, the computer recognizes the phone (installs drivers for htc sensation). And there's something more - when I connect the charger in a completely dark room, the display backlight becomes visible. The screen doesn't light up but it also doesn't remain completely dark. It's like the screen is on but completely black.
So what can I do? Thought that the power button might be defective, so I removed the black tape over the button and short circuited the two small pins on top of the button. It didn't work. I can't fire it up through abd, because usb debugging is off. So do I have any options beside selling it on ebay or giving to a service technician?
Hi
Greetings
try this it might be your last option
http://forum.xda-developers.com/showthread.php?t=1522351
Thanks for the suggestion
I haven't tried this solution yet because the problem does't seem to be a QHSUSB_DLOAD issue.
Upon connection with pc it identifies with hardware id USB\VID_0BB4&PID_0FF9&REV_0228 as a mass storage device...
Hi to all,
2 days ago my phone just suddenly didn't want to turn on (before that it was turned on, with full battery, working normally - but after 2, 3 hours in a car /there was not direct sun, humid, etc../ it did not want to turn on).
When i put battery in the small light on the bottom of the phone starts to shine (it also changes colours to green, blue, yellow...) and phone keeps vibrating. If I hold power button for approx. 10 seconds than it stops vibrating. But the screen is black and nothing else changes.
I also did not install any updates or anything.
What could possibly be wrong?
p.s. when I try to connect phone with USB to my PC it recognizes that the phone is connected to the PC, but I cannot access to my personal data or do anything in Xperia PC programme..
Pc companion - repair? If repairing it doesnt work, you should ask sony service.
Sent from My Awesome Paradox ST21i
as the title said the phone will not turn on. i was using the phone in regular fashion on the gmail app, and i went to go change labels on an email, and as soon as i clicked the appropriate button, the phone shut off. i have since tried to place the phone in download and recovery mode and neither will work, all i get is a black screen, and a very faint vibration as if the phone is trying to boot up.
any ideas?
Try pulling the battery out, wait like 5 seconds, and put it back in.
hey guys i got a s6 from sprint, it comes onto the samsung screen then it goes black. The blue light is solid on the top, when i plug it into my computer via USB it does make a noise so i believe its semi working. I have tried to do a reset holding the volume down key and the power key, that did not fix the issue, i have also tried to reload the sw via ODIN still did not fix the issue
any other advice?
thanks
Send it back for fix...if it was working you should boot to homescreen with no problem in afew sec..but your phone makes noise and black screen send it back for replace...they should give you new one if you didnt drop it ask for replace not for fix