Textra MMS problem "Can't get MMS. Check Settings > MMS > APNs" - Google Pixel Questions & Answers

Rooted Google version on Verizon network. Textra is kicking back an error code indicating that it can't pull down MMS messages. Does anyone know what the correct APN should be? Anyone else having a similar error?
Thanks!

bearlyme86 said:
Rooted Google version on Verizon network. Textra is kicking back an error code indicating that it can't pull down MMS messages. Does anyone know what the correct APN should be? Anyone else having a similar error?
Thanks!
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This has happened to me. Under MMS Advanced settings do you have it set to System or Legacy? Legacy seems to work best for me.

mesajoejoe said:
This has happened to me. Under MMS Advanced settings do you have it set to System or Legacy? Legacy seems to work best for me.
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I was actually on legacy. Will give 'system' a go and see if it works. Otherwise, any suggestions?

Related

mms settings

is there a reason y my mms doesnt work? i can send only to myself but everyone that tries sending me pics doesnt come through.....
ARHD 1.1.8 with no sense 1.5.2.............how do i fix this?
Try installed GO SMS or Handcent to see if you can send/receive MMS through one of those. This will at least narrow the problem down to network settings or a problem with the Messaging app. Have you tried contacting the ROM developer to see if it's a known issue?
thefsfempire said:
Try installed GO SMS or Handcent to see if you can send/receive MMS through one of those. This will at least narrow the problem down to network settings or a problem with the Messaging app. Have you tried contacting the ROM developer to see if it's a known issue?
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I tried different apps same things. I think its my settings but I don't know if its the correct settings....I'm on tmobile USA Hawaii.
Sent from my HTC Sensation 4G using XDA App

MMS on ATT. How do I get it to work?

I've done a done of searching and I have no idea how I haven't found anyone with this issue. I can't get MMS to work on my N5. Textra just says unable to retrieve MMS and that I should check my APN settings but I can't find what settings should be in there. All my searching just comes up with MMS settings for some prepaid service.
Sent from my Nexus 7 using Tapatalk 4
MMS works on hangouts just fine. Try using that or check your apn settings.
Sent from the jaws of my Hammerhead!
Seriously? A Google search on "AT&T APN settings" gives you nothing?
Sent from my Nexus 5 using xda app-developers app
NoValidTitle said:
I've done a done of searching and I have no idea how I haven't found anyone with this issue. I can't get MMS to work on my N5. Textra just says unable to retrieve MMS and that I should check my APN settings but I can't find what settings should be in there. All my searching just comes up with MMS settings for some prepaid service.
Sent from my Nexus 7 using Tapatalk 4
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Google: LTE apns for ATT. Hope this helps.
Sent from my Nexus 5 using XDA Premium 4 mobile app
I'm having the same issue with Textra. I'm not sure when it exactly started. I think when I updated Quantum ROM to 3.15, but maybe when I froze the stock messaging app. I froze messaging because I would get an alert for incoming message both from messaging and from Textra and even if I swiped the messaging alert away, it would just pop back. I've tried unfreezing messaging and that didn't help (but I'm not getting the extra alert, now). I've found the APN settings on another post in xda forums, but they weren't different from my own. I then when through all of Textra settings and found one for APN settings and it had different MMS APN settings than the phone (it was set to cingular instead of att). I've made them match now and am waiting see if I can receive MMS again. I'd be a little surprised if this fixes it, though, because Textra didn't have any trouble with MMS last month and I never went into the setting for it before.
NoValidTitle said:
I've done a done of searching and I have no idea how I haven't found anyone with this issue. I can't get MMS to work on my N5. Textra just says unable to retrieve MMS and that I should check my APN settings but I can't find what settings should be in there. All my searching just comes up with MMS settings for some prepaid service.
Sent from my Nexus 7 using Tapatalk 4
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If you're still having issues with this, I finally got Textra to work on AT&T by changing the size limit of mms to 1mb or below. I emailed Textra's devs and they told me that some carriers limit the size of mms. I guess Textra compresses mms automatically because I was able to send and receive photos just fine after I changed that setting. I was so frustrated with the APN settings, but it turned out to just be the size limit issue. How that helps.

[Q] Issues sending MMS messages

I'm having issues sending MMS messages on my GS5. I contacted Sprint support and they really aren't much help so I just wanted to see if anyone else was having issues?
The Sprint rep had me dial ##72786# which sent it into the hands-free activation mode again, but they ultimately weren't able to fix anything.
mnuttall87 said:
I'm having issues sending MMS messages on my GS5. I contacted Sprint support and they really aren't much help so I just wanted to see if anyone else was having issues?
The Sprint rep had me dial ##72786# which sent it into the hands-free activation mode again, but they ultimately weren't able to fix anything.
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Check in /system/etc if apns-conf.xml exists. If not, there's your problem. But I need more info to assist here, do you still have data/LTE, phone signal, none at all, are you using third party messaging app?
Okay, network connectivity exists. Normal text messages send fine with no issues and I can actually receive MMS messages. I'm using the stock messaging application because I was having issues receiving MMS via the Hangouts app when I let it handle my text messaging.
The file you requested was there...my post count isn't high enough to post the screenshot of it. I'm not currently rooted.
mnuttall87 said:
Okay, network connectivity exists. Normal text messages send fine with no issues and I can actually receive MMS messages. I'm using the stock messaging application because I was having issues receiving MMS via the Hangouts app when I let it handle my text messaging.
The file you requested was there...my post count isn't high enough to post the screenshot of it. I'm not currently rooted.
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Try using 8sms.... It allows you to send MMS over WiFi (you can turn OFF mobile data, and still be able to send MMS as long as you have a WiFi connection). Sprint supports MMS over WiFi and is one of VERY few carriers in the world that support it, so try out 8sms
mnuttall87 said:
Okay, network connectivity exists. Normal text messages send fine with no issues and I can actually receive MMS messages. I'm using the stock messaging application because I was having issues receiving MMS via the Hangouts app when I let it handle my text messaging.
The file you requested was there...my post count isn't high enough to post the screenshot of it. I'm not currently rooted.
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Can you receive MMS in stock messages app? Is it just Hangouts?
I can receive messages in all apps, Hangouts and the stock app. It just seemed to have issues sending MMS within any app that I have tried so far. Currently using the stock app.
I can give 8SMS a try.
I had an issue the other day sending texts. I went into application manager and deleted cache and data for the MMS program and it's worked fine since.
mnuttall87 said:
I can receive messages in all apps, Hangouts and the stock app. It just seemed to have issues sending MMS within any app that I have tried so far. Currently using the stock app.
I can give 8SMS a try.
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Agreed, try first clear cache/data for sms stock app (do not open), go update prl/profile, reboot. Them open app and see if works. If so, profit. If not and you have time, redo ROM flash of stock or what you're on. I'd say try my APN flash zip in Android development to see but that is at your own risk and, if something broke (highly unlikely though) you'd need to Reflash stock ROM to reset all. All this worth a try.
AdRock02gt said:
I had an issue the other day sending texts. I went into application manager and deleted cache and data for the MMS program and it's worked fine since.
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I had this issue when my phone was new. Did the activation thing and a PRL update, which fixed it for me.
Sent from my SM-G900P using XDA Free mobile app

MMS Not Downloading - Project Fi MHA-L29

I've tried the different settings here https://apn.gishan.net/settings/1654_40_project_fi_apn_settings_for_huawei_mate_9.php
I've tried different messaging apps, Textra is my main messaging app however Signal and the stock Messaging app on the phone show the MMS messages that won't download where as Textra doesn't show anything but the notification saying failure to download.
I have the Project Fi app installed and made sure to give it every permission I can within the app settings menu and it gives me the T077 error which I expected since the Mate 9 is not a "supported" phone but I have good T Mobile service in my area. I've tried changing all the different MMS settings in Textra, tried changing APN's in the phone settings, making sure everything was on IPv4 instead of 6 and I know my cell data works with the phone, it's JUST MMS not working for some reason.
Anyone have any ideas or fixed this yet? Would rooting help in any way? This is a really nice phone coming from a Project Fi Nexus 6P and I don't want to return it because I can't get MMS to work, but the fact that it's not working is a deal breaker.
Edit: I ordered another SIM and a Data Only SIM from Project Fi to test out in the event I can't fix it within some settings.
hustletron said:
I've tried the different settings here https://apn.gishan.net/settings/1654_40_project_fi_apn_settings_for_huawei_mate_9.php
I've tried different messaging apps, Textra is my main messaging app however Signal and the stock Messaging app on the phone show the MMS messages that won't download where as Textra doesn't show anything but the notification saying failure to download.
I have the Project Fi app installed and made sure to give it every permission I can within the app settings menu and it gives me the T077 error which I expected since the Mate 9 is not a "supported" phone but I have good T Mobile service in my area. I've tried changing all the different MMS settings in Textra, tried changing APN's in the phone settings, making sure everything was on IPv4 instead of 6 and I know my cell data works with the phone, it's JUST MMS not working for some reason.
Anyone have any ideas or fixed this yet? Would rooting help in any way? This is a really nice phone coming from a Project Fi Nexus 6P and I don't want to return it because I can't get MMS to work, but the fact that it's not working is a deal breaker.
Edit: I ordered another SIM and a Data Only SIM from Project Fi to test out in the event I can't fix it within some settings.
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Not sure if this will help or not. I am on Cricket Wireless and Textra is the only app I can download MMS. I had to go to settings/MMS/ and change MMS behavior to "Legacy". It fixed it for me. Hope that helps.

No SMS/MMS on Verizon

*SOLVED* (See my post #11)
Hello all,
I'm having trouble getting any text on my U12+. I've seen one other case on androidCentral forums but not much of any results. Figure i would chime in and see if anyone else figured this out.
I had this issue as well. I had to go to a Verizon store and get a new sim card, which he activated in my old HTC 10 then put into the U12+. After that the tech suspended my sms service then reactivated and I was good to go. The only issue I have is that I can not receive MMS messages from any 3rd party app, so I am stuck using the stock one.
Call Verizon -- spent 3 minutes with a level 1 technician who re-provisioned the phone for sms & mms. All is working as expected (although the stock messaging system wouldn't send GIFs, but I downloaded Textra and it works fine).
Icculus760 said:
Call Verizon -- spent 3 minutes with a level 1 technician who re-provisioned the phone for sms & mms. All is working as expected (although the stock messaging system wouldn't send GIFs, but I downloaded Textra and it works fine).
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Are you able to receive mms in Textra? I can send mms and sms in any app, but can only receive mms pictures in Verizon messages
Sent from my HTC U12+ using Tapatalk
Unmoses said:
Are you able to receive mms in Textra? I can send mms and sms in any app, but can only receive mms pictures in Verizon messages
Sent from my HTC U12+ using Tapatalk
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Soooooooo, it turns out there's an MMS bug with Textra which hasn't been fixed yet. I tried all the suggested steps (clean install, change MMS behavior, modify APN settings, etc) and MMS doesn't work with Textra. I emailed the developers and we'll see what happens.
I then downloaded Pulse and everything works as expected with that app. Not sure about any other third party messaging apps right now.
Icculus760 said:
Soooooooo, it turns out there's an MMS bug with Textra which hasn't been fixed yet. I tried all the suggested steps (clean install, change MMS behavior, modify APN settings, etc) and MMS doesn't work with Textra. I emailed the developers and we'll see what happens.
I then downloaded Pulse and everything works as expected with that app. Not sure about any other third party messaging apps right now.
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I emailed textra support over the weekend and after running through all the settings, they had me install android messages and that did not work with MMS as well. I tried with a few other 3rd party apps and they came to the conclusion that it is an android Oreo bug and they can't do anything to fix it.
Thanks everyone! I will try the steps mentioned above and report back.
Interestingly enough mms receive works for me on Verizon messages and the default htc text app. It does not work (just receiving pics) in Textra or Android messages. This feels like an OS side issue? I was on the phone with tier 2 support when I first got it and they reprovisioned twice. Then said just use the apps that work lol
Sent from my HTC U12+ using Tapatalk
Hey Guys I have something similar I have a ticket opened with tier 2 but my problem is that I can't get incoming text messages. I can send from the stock app but just no incoming... I factory reset twice, reset network settings twice but still same problem. Also tried the android messages app and Verizon app.
daillcyruz said:
Hey Guys I have something similar I have a ticket opened with tier 2 but my problem is that I can't get incoming text messages. I can send from the stock app but just no incoming... I factory reset twice, reset network settings twice but still same problem. Also tried the android messages app and Verizon app.
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That's what my issue is. Can send but not receive. Haven't called yet. I'm going to in just a bit. Will report back.
Just got off the phone with Level 2 support. He tried reprogramming the sim card but that didn't work.
BUT he dug deep and did what he called a "CDMA list feature activation"
and then my text and mms started coming through in android messages. also voicemail. apparently that was also affected.
Hope that helps everybody. call support and let them know about this. skip the guess work.
THUNDEROID said:
Just got off the phone with Level 2 support. He tried reprogramming the sim card but that didn't work.
BUT he dug deep and did what he called a "CDMA list feature activation"
and then my text and mms started coming through in android messages. also voicemail. apparently that was also affected.
Hope that helps everybody. call support and let them know about this. skip the guess work.
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OMG PRAISE the heavens. I called it in and told them exactly that and prest bingo works 100 %
daillcyruz said:
OMG PRAISE the heavens. I called it in and told them exactly that and prest bingo works 100 %
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Awesome!
Glad it's working for someone else ?
THUNDEROID said:
Just got off the phone with Level 2 support. He tried reprogramming the sim card but that didn't work.
BUT he dug deep and did what he called a "CDMA list feature activation"
and then my text and mms started coming through in android messages. also voicemail. apparently that was also affected.
Hope that helps everybody. call support and let them know about this. skip the guess work.
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Click to collapse
Have you tried using a 3rd part app for texting like Textra to see if it works? I can only use the default stock app but called to see if this would fix anything on my end. Level 2 support told me that the CDMA list feature was already activated and they could not remove it from my account as it was active.
Jarras said:
Have you tried using a 3rd part app for texting like Textra to see if it works? I can only use the default stock app but called to see if this would fix anything on my end. Level 2 support told me that the CDMA list feature was already activated and they could not remove it from my account as it was active.
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All I use is Android messager and occasionally switch to the stock messenger to send higher quality picture messages. So far everything I've done on Android messager is working.
THUNDEROID said:
All I use is Android messager and occasionally switch to the stock messenger to send higher quality picture messages. So far everything I've done on Android messager is working.
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Guess I'm stuck with stock, I sent myself a picture with android messenger that timed out and said "Message expired or not available". Very annoying whatever is going on.
Jarras said:
Guess I'm stuck with stock, I sent myself a picture with android messenger that timed out and said "Message expired or not available". Very annoying whatever is going on.
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Textra developer suggested turning off MMS Auto Retrieve in stock messaging app, rebooting, and trying to do MMS with Textra again. It didn't work for me, but can't hurt you to try it with android messenger. Even with Textra MMS timeout issues, Pulse is working perfectly for me. Maybe give that app a shot? YMMV ... just throwing out some ideas for you.
Icculus760 said:
Textra developer suggested turning off MMS Auto Retrieve in stock messaging app, rebooting, and trying to do MMS with Textra again. It didn't work for me, but can't hurt you to try it with android messenger. Even with Textra MMS timeout issues, Pulse is working perfectly for me. Maybe give that app a shot? YMMV ... just throwing out some ideas for you.
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Just tried it, no go as well. Funny thing is, i froze the stock messages with titanium as well, but it thawed itself on reboot. I'll give Pulse a try, does it compress images sent?
Jarras said:
Just tried it, no go as well. Funny thing is, i froze the stock messages with titanium as well, but it thawed itself on reboot. I'll give Pulse a try, does it compress images sent?
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Not 100% sure about compression, but there didn't seem to be any loss in quality when I texted pictures or animated GIFs to myself
Icculus760 said:
Not 100% sure about compression, but there didn't seem to be any loss in quality when I texted pictures or animated GIFs to myself
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Pulse works great, wonder why other apps are having issues. Thanks for the recommendation!

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