Weird? Brightness randomly adjusts all the way down when auto brightness is enabled - Honor 8 Questions & Answers

Anyone else notice their Honor 8 automatically moving the brightness slider all the way down? The screen goes very dim. I move the slider back to the middle and it moves back down, thus dimming the screen. I see a thread on Honor website that has received no constructive response: https://club-us.hihonor.com/honor8.32/honor-8-feedback.1226
Another question. What is the best way to let the Huawei developers/support know about issues? Thank You in advance.

It is a known auto brightness bug and as far as I know it is going to be fixed or at least it is going to work better with the update B131 which is coming soon.
From the changelog: "Optimized the auto screen brightness feature." link: http://update.hicloud.com:8180/TDS/data/files/p3/s15/G1276/g104/v63548/f1/full/changelog.xml

malnabokor said:
It is a known auto brightness bug and as far as I know it is going to be fixed or at least it is going to work better with the update B131 which is coming soon.
From the changelog: "Optimized the auto screen brightness feature." link: http://update.hicloud.com:8180/TDS/data/files/p3/s15/G1276/g104/v63548/f1/full/changelog.xml
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I am on B150 FRD-L04

I had this issue on L09 B120. Works fine since I flashed B131.

kevev said:
I am on B150 FRD-L04
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Well, the C00B160/163 sais "Optimize brightness adjustment algorithm." as well http://update.hicloud.com:8180/TDS/data/files/p3/s15/G1288/g88/v63967/f1/full/changelog.xml
so the Honor seems to be aware of the problem and in England sby just got the B131 on his phone therefore you will get the fix soon

malnabokor said:
Well, the C00B160/163 sais "Optimize brightness adjustment algorithm." as well http://update.hicloud.com:8180/TDS/data/files/p3/s15/G1288/g88/v63967/f1/full/changelog.xml
so the Honor seems to be aware of the problem and in England sby just got the B131 on his phone therefore you will get the fix soon
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Thats good news

Hi There, we're sorry to hear about your brightness randomly adjusting all the way down. Please reach out to our knowledgeable Honor Customer Service Team at +1-844-524-6667 and they can help troubleshoot the issue for you. (NS)

B131 update has fixed the auto brightness bug, and it works really well now.
Sent from my FRD-L09 using Tapatalk

BigD18t said:
B131 update has fixed the auto brightness bug, and it works really well now.
Sent from my FRD-L09 using Tapatalk
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Great! That's good to know. Duly noted. [ns]

Not sure if that fix is included in B150 for FRD-L04...

Listed in the FRD-L04's update notes it says something about optimization or fixes to the auto-brightness setting. I've turned it on since and the screen doesn't immediately drop to minimum brightness outside a well lit room or direct sunlight anymore. I wouldn't say it's perfect now, but I more often find myself turning the brightness further down a bit as its brighter than I need it to be to read it easily when I'm not somewhere that's pretty dark.
I may have just also gotten more used to the lowest setting so it bothers me less. Or the lowest setting may actually be a bit higher? I'm not sure really.

I have the latest L04 update and when transitioning to darker area at night the screen goes almost too dark.

I think this is a bug that been around Huawei phones for some time. Somehow some have it and it gets fixed over time.
But DO factory reset after the update.

BigD18t said:
B131 update has fixed the auto brightness bug, and it works really well now.
Sent from my FRD-L09 using Tapatalk
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Just got my FRD-L09 which was on B101 and has just taken two OTA's to B131 but this auto brightness bug is still present. I factory reset following the update but still find if I use auto brightness it will dim to the lowest setting after about half an hour without any change in the ambient lighting. Do I have a hardware problem and need to ask for a replacement? Thanks

£note said:
Just got my FRD-L09 which was on B101 and has just taken two OTA's to B131 but this auto brightness bug is still present. I factory reset following the update but still find if I use auto brightness it will dim to the lowest setting after about half an hour without any change in the ambient lighting. Do I have a hardware problem and need to ask for a replacement? Thanks
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Not sure tbh, it was fine for me, I'm on the Nougat Beta now so can't test again.
Sent from my FRD-L09 using Tapatalk

£note said:
Just got my FRD-L09 which was on B101 and has just taken two OTA's to B131 but this auto brightness bug is still present. I factory reset following the update but still find if I use auto brightness it will dim to the lowest setting after about half an hour without any change in the ambient lighting. Do I have a hardware problem and need to ask for a replacement? Thanks
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We're sorry to hear that you are still having issues. To perform additional troubleshooting, we ask that you first call into our Honor Customer Support team at +1-844-524-6667. Thank you.

HonorUSA_Noah said:
We're sorry to hear that you are still having issues. To perform additional troubleshooting, we ask that you first call into our Honor Customer Support team at +1-844-524-6667. Thank you.
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Just thought I'd update on this. I had tried to register for the Nougat Beta test program but didn't seem to get anywhere with it so was about to call CS to try and sort out this issue. Woke this morning to find my phone had downloaded B316 (Nougat) and was prompting me to install which I now have. Auto brightness now seems to be working like a charm and no other issues that I'm aware of so all good now.

£note said:
Just thought I'd update on this. I had tried to register for the Nougat Beta test program but didn't seem to get anywhere with it so was about to call CS to try and sort out this issue. Woke this morning to find my phone had downloaded B316 (Nougat) and was prompting me to install which I now have. Auto brightness now seems to be working like a charm and no other issues that I'm aware of so all good now.
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Glad to hear everything is working properly now!

Hmm, I think I posted too soon as the problem has just returned. I'm thinking a hardware issue now so I'll see what Honor have to say
Sent from my iPhone using Tapatalk

Minimum brightness issue fixed.
Hey guys,
I got the phone 3 days ago and i was facing the same problem on up to date software (B162) for FRD-L04. After trying out a lot of different things suggested online, i was messing around with settings and i have successfully fixed it. It's been a whole day and I've gone from pitch dark to sunlight and the brightness hasn't adjusted itself to all the way down yet.
1) Go into Developer Options and turn off the sun light visibility option.
2) in the notification tray select auto brightness checkbox and then make sure you are in a pitch dark room or have your light sensor covered and wait for the brightness to go all the way down.
3) Now adjust it to the minimum brightness setting you like to keep.
4) Test it out in bright and dark environments and it should be all good. Restart your phone just in case.
Enjoy!

Related

[Q] Tune auto-brightness

What's the best way to tune the auto-brightness on the N5?
It's a bit too bright at night, I want it to go lower. I tried a couple of apps, but didn't really work too well, or maybe I couldn't figure out how to configure them too well.
Otherwise it's mostly fine, other than being too quick to react to only slight fluctuations in ambient light.
trent25 said:
What's the best way to tune the auto-brightness on the N5?
It's a bit too bright at night, I want it to go lower. I tried a couple of apps, but didn't really work too well, or maybe I couldn't figure out how to configure them too well.
Otherwise it's mostly fine, other than being too quick to react to only slight fluctuations in ambient light.
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Yeah, its waaaaay to bright. I had to go manual on it. There is no way to control automatic brightness on stock android. You would have to wait for custom roms to be able to adjust automatic brightness levels... except you know someone at Google working on Android project?
YAAB works for me, check the divide range settings by 10 setting for night mode.
Sent from my Nexus 5 using Tapatalk
Pottsy said:
YAAB works for me, check the divide range settings by 10 setting for night mode.
Sent from my Nexus 5 using Tapatalk
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That's the app I tried (and Lux). What does that setting exactly do? I didn't have it checked before. I will try it now, thanks for the tip.

Screen and Auto brightness Issue

Hello Honor 8 users! this phone was sent to me from US, I noticed that the auto brightness will move to do lowest brightness if I turn on auto-brightness, the highest brightness is not very bright either so I don't enjoy using the phone in the sun. I've upgraded to 7.0 but the issue still persists. Any suggestions?
This is a long running issue. There is no fix. Huawei should be aware of it. But they don't seem to care. Try speaking with Honor support about the issue.

Am i the only one who has display backlight flickering with my Zenfone 6?

Hi,
i got my Zenfone 6 today, and i really like it, but there is one thing that probably makes me return it...
The display is flickering when it‘s set to really low brightness, i think its the backlight.
I‘m not sure if it's broken or not. So, am i the only one with a flickering display?
Thank you
07713 said:
Hi,
i got my Zenfone 6 today, and i really like it, but there is one thing that probably makes me return it...
The display is flickering when it‘s set to really low brightness, i think its the backlight.
I‘m not sure if it's broken or not. So, am i the only one with a flickering display?
Thank you
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I had the same situation yesterday, it was on low brightness too.
But only for a few seconds, for now, everything seems fine, even in low brightness.
With adaptive brightness set on or off?
Do you have the latest firmware version WW-16.1210.1904.133?
It doesn‘t matterif adaptive brightness is on or off, it does it as soon as the display lowers its brightness to the 1st 1/4 of the brightness bar...
Ok. Do you have the latest firmware version WW-16.1210.1904.133?
_jis_ said:
Ok. Do you have the latest firmware version WW-16.1210.1904.133?
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Hi, i have the same problem. Received the phone a week ago and trying to find a solution. I am on the last firmware, tried the dev option about overlay, hard reset and still the same. Going to send it back to Asus for a refund...
I wonder if this is software or hardware related. As of now i can't use it at night with low brightness.
It will probably be a problem for a particular phone, I would recommend that you replace it with a new one.
https://swedroid.se/forum/threads/snabba-fragor-snabba-svar-zenfone-6.165775/page-38#post-2443073
Thanks for the feedback. Called Asus this morning to replace it hopefully.
My Zenfone 6 does the same. If I set the adaptive brightness on the low brightness flickering disappears. I think it's a software related problem because others Zenfone have the same behaviour.
Tried it. No matter the settings it flickers. I found a video that match the problem, weird no one noticed : youtu.be/DN1La8AbZsI
Check at 1.16 min, on the right side, it flickers like that, when the luminosity is low. This is what i see on my screen.
Same here. White backgrounds flicker when brightness set to low. Tried disabling HW overlay, but it didn't help. Phone on the latest firmware WW_16.1210.1904.133.
Anybody letting the techs at Asus know about these problems? I would like to hear about a fix before I buy anything.
I am in touch with Asus France, i have to send back the phone for an exchange as they told me it MAY be a hardware problem.
I linked the thread to them if it can help.
Every zenfone I have had (2 and 3) have had this issue.
Skhio said:
I am in touch with Asus France, i have to send back the phone for an exchange as they told me it MAY be a hardware problem.
I linked the thread to them if it can help.
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I think it's a software issue...if you let the brightness working in auto mode the problem disappears.
It is set in auto mode on my device and still the same. With or without doesn't help sadly.
Hmmm is this international version? The U.S is coming next month. Hopefully this get fix before I'm buying it.
Sent from my SM-G970U1 using Tapatalk
Wulff73 said:
I think it's a software issue...if you let the brightness working in auto mode the problem disappears.
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Mine is flickering when brightness is set to low (about 1/4-th of the brightness slider and down) no matter auto or no auto.
Funny how we here in the US complain that so many phones are released in the EU, or India, or China long before they ever appear here....but in reality it could be that we benefit from this practice so that some of these issues can be resolved by others before we have to deal with them.
jaseman said:
Funny how we here in the US complain that so many phones are released in the EU, or India, or China long before they ever appear here....but in reality it could be that we benefit from this practice so that some of these issues can be resolved by others before we have to deal with them.
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I hope that when this phone is released in your country, this issue will be solved definitively via software update. The way I see it, this problem isn't a huge problem, fortunately. Actually the screen flickering occours only if the brightness is set to a very low level (e.g. <20%) but, with this setting, the backlight is too dim as well for use even in a dark room (obviously for my taste). Since I use adaptive brightness with default settings, the minimum value the screen brightness reaches is 34% so I never get the problem....

Adaptive brightness.

I'm tired of this. It's been 8 days since I got this phone and It's still absolutely unusable in conditions like dimmed room with any source of light (i.e tv or bedside lamp), or mounted in a car used as a satnav, or with lights off in the dark.
Aactually, it can play up at anytime, any day, any night.
It's unbelievable that in 2019 I can't get normally behaving display under controlled conditions. It goes up and down like crazy. Tried to teach this thing by adjusting manually every time hoping for the best but no improvement. It's just totally unreliable and I hope Amazon will accept my return. My first and only journey with this company has ended. I knew I shouldn't go with chinese brand, I knew it. Never ever again.
It's 10pm here, I'm sitting only with a small bed side lamp and whilst writing this post the brightness went up to 1/3 of the scale 3 times for no reason and never went back down where it should be. This makes my eyes bleed. What a joke.
The phone is awesome besides that 1 hiccup I do agree that brightness issue sucks but not to the point you have said.
I hope they fix it.
discodestroyer10 said:
I'm tired of this. It's been 8 days since I got this phone and It's still absolutely unusable in conditions like dimmed room with any source of light (i.e tv or bedside lamp), or mounted in a car used as a satnav, or with lights off in the dark.
Aactually, it can play up at anytime, any day, any night.
It's unbelievable that in 2019 I can't get normally behaving display under controlled conditions. It goes up and down like crazy. Tried to teach this thing by adjusting manually every time hoping for the best but no improvement. It's just totally unreliable and I hope Amazon will accept my return. My first and only journey with this company has ended. I knew I shouldn't go with chinese brand, I knew it. Never ever again.
It's 10pm here, I'm sitting only with a small bed side lamp and whilst writing this post the brightness went up to 1/3 of the scale 3 times for no reason and never went back down where it should be. This makes my eyes bleed. What a joke.
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It's nowhere near as big of a problem as you're making it out to be.
I really think you are exaggerating. All phones have issues and on average this phone is very good.
The problem is they keep saying they've fixed it when they clearly haven't. I can get complete dimness in daylight all of a sudden. This is the first phone I've ever experienced auto brightness problems.
tropical cactus said:
The problem is they keep saying they've fixed it when they clearly haven't. I can get complete dimness in daylight all of a sudden. This is the first phone I've ever experienced auto brightness problems.
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Yes it gets dim all of a sudden that too in Bright Light
do you have the 9.5.11 update? i think that it has been improved with the latest update.
zniper89 said:
do you have the 9.5.11 update? i think that it has been improved with the latest update.
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Already updated and still the same for me. I have to manually untick and retick the auto brightness icon for it to correct at least once a day.
i feel that it was better with the latest update, maybe try to Wipe Cache? to see if it helps
That's one of the reasons i will switch to a custom rom when they are full functional. But that's been the issue with all oneplus phones at oos, in my experience. I had the 5t and 6, i thought it was the same.
It's not that hard to download an autobrightness app like lux
Arden144 said:
It's not that hard to download an autobrightness app like lux
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I think it should work out of the box... Like in any other os. And these app you're referring to - it's been updated the last time 2016?
zniper89 said:
i feel that it was better with the latest update, maybe try to Wipe Cache? to see if it helps
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I always wipe cache after every update to make sure all the improvements come through.
Trinaaa said:
That's one of the reasons i will switch to a custom rom when they are full functional. But that's been the issue with all oneplus phones at oos, in my experience. I had the 5t and 6, i thought it was the same.
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Are you saying that custom ROMs can help with that? I may try it.
I used to use Lux app on my Nexus 6p and it worked well. But this app has never been updated to work with current versions of android. Probably because all the manufacturers can get it done right out of the box
zniper89 said:
do you have the 9.5.11 update? i think that it has been improved with the latest update.
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Nothing changed in this update, infact this update is broken, i lose connection all the time and some calls cant get through, i have been forced to go back to 9.5.10
I have no problem with adaptive brightness. Since Android Pie, AI from google handle the adaptive brightness. See more https://venturebeat.com/2018/08/28/how-android-pies-adaptive-battery-and-adaptive-brightness-work/
My adaptive brightness is not that bad. I only really need to adjust at night in bed with lights off. Other than that i think it works well.
borijess said:
My adaptive brightness is not that bad. I only really need to adjust at night in bed with lights off. Other than that i think it works well.
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Before Adaptive brightness was supposedly improved I used a product called Lux (no longer works on Android Pie) and compared to that apps options and ease of use the OP7 pro implementation of Adaptive Brightness sucks. You simply need to spend too much time teaching it to "adapt" while missing profiling options for particular circumstances to override the adapt option and just have the brightness level you desire for what your using the phone for at that particular time. Older android versions beat the current situation hands down at least on this phone. On the whole I love OOS and the OP7 Pro but this is a fail in my books. One that I've actively looked for a way to correct.
I rarely find it a problem
Not a issue for me and seems to get better each update...

auto brightness issue

Too dim auto brightness on stock oos . Same with all?
Auto brightness has never worked reliably for me. Ever since I got the OP7 last November that has been wonky and did what it wanted, not what it should do according to room illumination.
I turned it off months ago and adjust it manually :good:
Nimueh said:
Auto brightness has never worked reliably for me. Ever since I got the OP7 last November that has been wonky and did what it wanted, not what it should do according to room illumination.
I turned it off months ago and adjust it manually :good:
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The latest beta users are saying its ok for them. Let's hope

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