Random power off - Verizon Samsung Galaxy Note5

Anybody getting random power off's?
My note 5 has been randomly doing it. Sometimes wake up in the morning a d the phone is off. While it's plugged into the charger, and was on when I left it. Also, at random times while I am using it. Yesterday, battery was at 18%, and suddenly it shut off like someone flipped a switch... Wouldn't power back on. Plugged the charger in and said 0%.
After it started doing it, I thought it was the battery, so I paid 60 bucks to have it replaced. No change.
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5ft24 said:
Anybody getting random power off's?
My note 5 has been randomly doing it. Sometimes wake up in the morning a d the phone is off. While it's plugged into the charger, and was on when I left it. Also, at random times while I am using it. Yesterday, battery was at 18%, and suddenly it shut off like someone flipped a switch... Wouldn't power back on. Plugged the charger in and said 0%.
After it started doing it, I thought it was the battery, so I paid 60 bucks to have it replaced. No change.
Sent from my SM-N920V using XDA-Developers mobile app
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I wouldn't even have paid to have it replaced. It sounds like your battery simply needed to be calibrated and there's lots of apps on the play store for that very reason.

Related

Red and Green blinking light. WTF does it mean?

Happens randomly when charging. What does it mean?
Charging fault. Happened to me when my battery was way too hot.
Your phone is overheating.
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Lol...that sux....they really gotta get better batteries goin for these superphones
Could also be faulty voltages coming from the charger.
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So best course of action is simply un plug? I get this too during heavy gps usage or heavy streaming via flash.
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djxstream said:
So best course of action is simply un plug? I get this too during heavy gps usage or heavy streaming via flash.
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Yea unplug and let it sit for a while. If you are in your car, best thing that I found you can do is hold the back of the phone up to an AC vent for a couple minutes. If you are home or somewhere with a charging port this I found worked.
ONLY TRY THIS IF YOUR BATTERY DOESN'T FEEL LIKE ITS OVERHEATING.
This happened to me about 2 weeks ago, phone said overheat but the battery and the whole phone was cool to the touch. What I did was turned the phone off, popped the battery out, plugged my phone in to the wall outlet, then popped the battery back in. Started to have the solid amber light that it was charging. After 20-30 minutes of that, booted the phone up and it charged like normal and said that temp was back to normal again. If you follow this and boot the phone up right after you pop the battery in, you will still get the charging error.

Weird battery glitch.

So, got this weird glitch. I'll have say 30% of my battery left and I'll power cycle and suddenly I'll have something like 4% left. And power cycling doesn't help or anything. And plugging it in just charges it from that 4%. Anybody got anything?
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Kevinr678 said:
So, got this weird glitch. I'll have say 30% of my battery left and I'll power cycle and suddenly I'll have something like 4% left. And power cycling doesn't help or anything. And plugging it in just charges it from that 4%. Anybody got anything?
Sent from my SAMSUNG-SGH-I997 using xda premium
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Just thought about this. I should probably let you know I'm on the latest official stock.
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Im runnings the official Roger's GB ROM on my Infuse ATM and I've had similar issues. Mine goes a bit deeper though.
When I first got the phone, it wouldn't charge to 100%, whether it be on or off. When the phone finally charged to 100%, the second you unplug it, the battery widget I had and the built in battery meter on the phone said it was at 80%.
While using the battery, it would drain, sometimes suddenly dropping from 40% to 10%. The only way to get the phone to charge to 100% while its off is to charge it for about 8 hours or overnight. Even then, upon bootup, the phone read anywhere between 80%-85%
This is the OEM battery. Im going to try my luck with a battery off eBay that claims to be "OEM", but so far charging for 7 hours straight with the phone off, it wasn't able to reach 100%.
So im hoping it's not the phone itself. Ive charged the phone with various charges, usb cords, and used juice plotter to keep track of things. Definitely something fishy going on because my graphs always show a sudden jump from 85% to 100% in a span of less than a minute =\
Kevinr678 said:
So, got this weird glitch. I'll have say 30% of my battery left and I'll power cycle and suddenly I'll have something like 4% left. And power cycling doesn't help or anything. And plugging it in just charges it from that 4%. Anybody got anything?
Sent from my SAMSUNG-SGH-I997 using xda premium
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I don't think it's b/c of the rom your on, happened to me when my phone was stock. I tried to let it die, but once it hit zero percent, it just kept going till the "true" battery percent was drained. Im on S7 now and it still happens occasionally..

Phone keeps shutting down unless plugged in

Hi guys. I have a weird problem with my htc one x that started recently. I got it about a year ago but from like last week, it keeps on shutting down (not restarting) and then I have to wait a bit before I turn it back on. This is because if I turn it back on straightaway it starts to overheat and then turns off. When I manage to turn it back on it shuts down after a bit of usage. The only way it works properly is when it's connected to a charger which basically means its unusable. I'm thinking that maybe I just need to change the battery but since it will take some time and effort, I wanna get some opinions and be sure. Thanks in advance. The phone is on official stock and I've tried factory reset.
The fact that it doesnt overheat and shut down when plugged in leads me to believe its not the battery since the battery gets even hotter when plugged in. Also, since you are able to turn it back on, that means theres still a charge.
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exad said:
The fact that it doesnt overheat and shut down when plugged in leads me to believe its not the battery since the battery gets even hotter when plugged in. Also, since you are able to turn it back on, that means theres still a charge.
Sent from my Sony Tablet S using xda app-developers app
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It does get extremely hot when it's plugged in and sometimes turns off but that's only when I'm using it for web browsing or something. If I'm not using it when it's plugged in that much then it's ok. And whenever I turn it on it keeps giving different battery readings. Sometimes it will say 80%. Then if I restart it it will say 30%. And sometimes it will have an exclamation mark where it's meant to say the battery reading :/
Hmm well you can certainly change the battery then. Have you taken this phone apart before? Be gentle or you could end up breaking the screen and also, you have to take the whole thing apart to change the battery wince the battery connects on the underside of the mainboard
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[Bug] Charging phone while using results in shutdown with red led

Not sure if this is related to 4.4 or the nexus 5 specifically (pretty sure its the hardware). While using the phone during charging it doesn't charge fast enough to keep powered on. My wife was on facebook when hers went down, and I was playing knights of pen and paper when mine went down. The phone will eventually just power off and flash the red led 8 times. The only way to power it back on is to load the bootloader first (vol up + vol down + power) then press the power on start. I tested this on 2 black 32GB Nexus 5s with android 4.4.
This is really easy to test, next time your device is low keep using it after plugging it in. It will eventually just "go dark" and you'll be greeted by the flashing red led.
Here is a link to the google group product forum thread I created, please post feedback. This needs to get fixed, hopefully just an update can resolve it.
https://productforums.google.com/forum/#!category-topic/nexus/other-discussions/nexus-5/EzWUOv6zs5c
nagle3092 said:
Not sure if this is related to 4.4 or the nexus 5 specifically (pretty sure its the hardware). While using the phone during charging it doesn't charge fast enough to keep powered on. My wife was on facebook when hers went down, and I was playing knights of pen and paper when mine went down. The phone will eventually just power off and flash the red led 8 times. The only way to power it back on is to load the bootloader first (vol up + vol down + power) then press the power on start. I tested this on 2 black 32GB Nexus 5s with android 4.4.
This is really easy to test, next time your device is low keep using it after plugging it in. It will eventually just "go dark" and you'll be greeted by the flashing red led.l
Here is a link to the google group product forum thread I created, please post feedback. This needs to get fixed, hopefully just an update can resolve it.
https://productforums.google.com/forum/#!category-topic/nexus/other-discussions/nexus-5/EzWUOv6zs5c
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Yikes. This isn't good. The only time the phone may not be able to keep up with charge is when using GPS. If this is a widespread issue I'm sure it will be fixed. Unless you have a bad battery or charger! I will test..
Update:
Just played game Aurolux whilst charging for 10 minutes and phone gained 5%.
Sounds like you got two lemons
Globespy said:
Yikes. This isn't good. The only time the phone may not be able to keep up with charge is when using GPS. If this is a widespread issue I'm sure it will be fixed. Unless you have a bad battery or charger!
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I tested it on both mine and my wifes phones, different chargers as well. Also the load on the devices was low, both were on wifi, she was using the facebook app, I was playing knights of pen and paper, both on auto brightness (in our living room, lights off). Same thing happened on both, screen just cuts out, red light starts flashing.
Hopefully it gets fixed, if more people will test it and post feedback here or at googles forum it would be great.
I've used the phone for hours while plugged into mains power and haven't had any issues ?
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n7of9 said:
I've used the phone for hours while plugged into mains power and haven't had any issues ?
Sent from my Nexus 5 using xda app-developers app
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Same here. Zero issues playing games and phone charges.
Are you using a custom ROM or kernel? That could explain it. Otherwise you either have two did chargers, or 2 did batteries, or a combination of both.
Sorry.....
Globespy said:
Just played game Aurolux whilst charging for 10 minutes and phone gained 5%.
Sounds like you got two lemons
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How low was the charge on the phone? Both of ours were under 10% when we plugged them in and kept on them. Both phones are completely stock.
nagle3092 said:
How low was the charge on the phone? Both of ours were under 10% when we plugged them in and kept on them.
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28%
I guess I could try to charge when it's below 10%, but maybe easier is if you try charging whilst using your phone above say 20%. If you still have the issue then I think it's device related, if not report back.
Globespy said:
28%
I guess I could try to charge when it's below 10%, but maybe easier is if you try charging whilst using your phone above say 20%. If you still have the issue then I think it's device related, if not report back.
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I'm gonna give that a shot tomorrow. Its getting late and need to get up for work in a couple hours. Thanks for testing, makes me wonder though if it is my phones, or if its and issue with a low battery and charging/using.....maybe something related to the reason why you cant do an update until your battery is at 20% despite being connected to a charger.
nagle3092 said:
How low was the charge on the phone? Both of ours were under 10% when we plugged them in and kept on them. Both phones are completely stock.
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you have faulty devices or chargers. my N5 charges super fast. over 1% per minute(until 80%) while it is on and being used
mine died this morning when i woke up. plugged it in and watched a few youtube videos while i woke up and let it charge
Enddo said:
you have faulty device or chargers. my N5 charges super fast. over 1% per minute(until 80%) while it is on and being used
mine died this morning when i woke up. plugged it in and watched a few youtube videos while i woke up and let it charge
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They seem to charge just fine when left alone. It just seems too coincidental that both phones would have the exact same power issue.
Enddo said:
you have faulty devices or chargers. my N5 charges super fast. over 1% per minute(until 80%) while it is on and being used
mine died this morning when i woke up. plugged it in and watched a few youtube videos while i woke up and let it charge
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I agree... Since first replying to this thread I've gained 29% more battery and have been using phone constant. It charges really fast.
nagle3092 said:
They seem to charge just fine when left alone. It just seems too coincidental that both phones would have the exact same power issue.
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dont forget, the snapdragon has 'quick charge 2.0', you shouldn't be seeing that kind of charging issues. i mean, if it's something you're ok living with. but that sounds like a big indicator that the battery or charging module is faulty/will go bad soon
Enddo said:
dont forget, the snapdragon has 'quick charge 2.0', you shouldn't be seeing that kind of charging issues. i mean, if it's something you're ok living with. but that sounds like a big indicator that the battery or charging module is faulty/will go bad soon
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No I'm already getting mine replaced for dead pixels but to have 2 phones experience the same issue like this is weird. Need more people to test the phones under 10%, I know they charge fast but there could be a reason why behind this like I listed above.
The only thing I notice is the charger does get quite warm when charging, but it's very fast.
It does sound too coincidental, but not impossible.
I hope it works out for you.
nagle3092 said:
No I'm already getting mine replaced for dead pixels but to have 2 phones experience the same issue like this is weird. Need more people to test the phones under 10%, I know they charge fast but there could be a reason why behind this like I listed above.
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could it possibly be the cable, or the charger unit, or even the wall socket? these are all things that should be tested
I just wanted to say that I had the same issue as you and the problem so far seems to happen when you let the battery get pretty low before plugging it in.
The battery was down to about 8% when I plugged the phone in last night (to the lg charger). I actually left mine alone for about 30 minutes and when I came back, it was at 6%. I did verify that the display said "Charging" when the cable was plugged in. I unplugged the phone, and plugged it back in and started browsing the web on wifi and within another 15 minutes the battery had gone down to 2%. I turned off the screen and left it alone and when I checked it again, it was at 1%. At that point, I was worried about the phone, so I urned off the phone completely. When I turned it back on, it did look like it was charging again, but very slowly. At this point, I tried plugging it into another charger that I had, and it charged up fairly quickly.
Definitely pretty frustrating as I've never had something like this happen unless you have the usb cable plugged into a computer.
Last night I went to plug my phone into the lg charger...I could hear the charger buzzing slightly....I plugged in the phone and thought nothing of it really... Looked at my phone on the way to work and it wasn't charged past 28%.... plugged it into another charger at my desk and its at 47% in a matter of minutes...
I know op said he tried different chargers, but just tossing in my lousy 2c
apristel said:
Last night I went to plug my phone into the lg charger...I could hear the charger buzzing slightly....I plugged in the phone and thought nothing of it really... Looked at my phone on the way to work and it wasn't charged past 28%.... plugged it into another charger at my desk and its at 47% in a matter of minutes...
I know op said he tried different chargers, but just tossing in my lousy 2c
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The only chargers I tried were the ones that came with the phones. I got a bunch of others so Im going to give them a shot as well and see how this fairs.
Ok so Im sitting here trying to recreate the issue and it is different. I brought the battery down to 4% plugged it in and kept playing kop&p and the battery hasnt gone down, it actually went up to 7% but its holding there. I am letting it get to 10% now before I pick it up and try again. I swapped out between the n5 charger and my n4 charger both held it at 7% while playing.
Maybe this just has to do with battery conditioning, or maybe the snapdragon quickcharge ic.
Just checked the phone, from the time I started writing this till now (maybe 2 minutes) its up to 10% so back at it I go.
The charger that comes with the phone is horrible. Its the same type as the n4 which dies after 2 months. Don't use it, just use another one and you'll be just fine.
Sent from my Nexus 5 using Tapatalk

Random shutdowns - won't restart unless plugged into charger

My wife's N5 (stock 6.0.1) is suffering from random shutdowns. Manual restarts from power button get only as far as the coloured balls before it shuts down again.
It will reboot successfully only if it's plugged into the charger or a power bank.
Any help would be appreciated...
Edit: Forgot to mention that this happens even with a fully charged battery. Can't reboot unless it's plugged in.
Sent from my Nexus 6P using XDA-Developers mobile app
heccubusxda said:
My wife's N5 (stock 6.0.1) is suffering from random shutdowns. Manual restarts from power button get only as far as the coloured balls before it shuts down again.
It will reboot successfully only if it's plugged into the charger or a power bank.
Any help would be appreciated...
Sent from my Nexus 6P using XDA-Developers mobile app
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Maybe it is due a weak and dying battery? Replacing the battery could be the solution for your problem, sounds like your phone isn't getting enough power.
Mr.FREE_Bird said:
Maybe it is due a weak and dying battery? Replacing the battery could be the solution for your problem, sounds like your phone isn't getting enough power.
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I've updated the OP. The battery seems to be fine because the phone will shut down randomly even with a full charge. Oddly it won't reboot though unless it's plugged in even with the battery showing a full charge.
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