Phone keeps shutting down unless plugged in - AT&T, Rogers HTC One X, Telstra One XL

Hi guys. I have a weird problem with my htc one x that started recently. I got it about a year ago but from like last week, it keeps on shutting down (not restarting) and then I have to wait a bit before I turn it back on. This is because if I turn it back on straightaway it starts to overheat and then turns off. When I manage to turn it back on it shuts down after a bit of usage. The only way it works properly is when it's connected to a charger which basically means its unusable. I'm thinking that maybe I just need to change the battery but since it will take some time and effort, I wanna get some opinions and be sure. Thanks in advance. The phone is on official stock and I've tried factory reset.

The fact that it doesnt overheat and shut down when plugged in leads me to believe its not the battery since the battery gets even hotter when plugged in. Also, since you are able to turn it back on, that means theres still a charge.
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exad said:
The fact that it doesnt overheat and shut down when plugged in leads me to believe its not the battery since the battery gets even hotter when plugged in. Also, since you are able to turn it back on, that means theres still a charge.
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It does get extremely hot when it's plugged in and sometimes turns off but that's only when I'm using it for web browsing or something. If I'm not using it when it's plugged in that much then it's ok. And whenever I turn it on it keeps giving different battery readings. Sometimes it will say 80%. Then if I restart it it will say 30%. And sometimes it will have an exclamation mark where it's meant to say the battery reading :/

Hmm well you can certainly change the battery then. Have you taken this phone apart before? Be gentle or you could end up breaking the screen and also, you have to take the whole thing apart to change the battery wince the battery connects on the underside of the mainboard
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Related

Red and Green blinking light. WTF does it mean?

Happens randomly when charging. What does it mean?
Charging fault. Happened to me when my battery was way too hot.
Your phone is overheating.
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Lol...that sux....they really gotta get better batteries goin for these superphones
Could also be faulty voltages coming from the charger.
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So best course of action is simply un plug? I get this too during heavy gps usage or heavy streaming via flash.
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djxstream said:
So best course of action is simply un plug? I get this too during heavy gps usage or heavy streaming via flash.
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Yea unplug and let it sit for a while. If you are in your car, best thing that I found you can do is hold the back of the phone up to an AC vent for a couple minutes. If you are home or somewhere with a charging port this I found worked.
ONLY TRY THIS IF YOUR BATTERY DOESN'T FEEL LIKE ITS OVERHEATING.
This happened to me about 2 weeks ago, phone said overheat but the battery and the whole phone was cool to the touch. What I did was turned the phone off, popped the battery out, plugged my phone in to the wall outlet, then popped the battery back in. Started to have the solid amber light that it was charging. After 20-30 minutes of that, booted the phone up and it charged like normal and said that temp was back to normal again. If you follow this and boot the phone up right after you pop the battery in, you will still get the charging error.

Weird battery glitch.

So, got this weird glitch. I'll have say 30% of my battery left and I'll power cycle and suddenly I'll have something like 4% left. And power cycling doesn't help or anything. And plugging it in just charges it from that 4%. Anybody got anything?
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Kevinr678 said:
So, got this weird glitch. I'll have say 30% of my battery left and I'll power cycle and suddenly I'll have something like 4% left. And power cycling doesn't help or anything. And plugging it in just charges it from that 4%. Anybody got anything?
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Just thought about this. I should probably let you know I'm on the latest official stock.
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Im runnings the official Roger's GB ROM on my Infuse ATM and I've had similar issues. Mine goes a bit deeper though.
When I first got the phone, it wouldn't charge to 100%, whether it be on or off. When the phone finally charged to 100%, the second you unplug it, the battery widget I had and the built in battery meter on the phone said it was at 80%.
While using the battery, it would drain, sometimes suddenly dropping from 40% to 10%. The only way to get the phone to charge to 100% while its off is to charge it for about 8 hours or overnight. Even then, upon bootup, the phone read anywhere between 80%-85%
This is the OEM battery. Im going to try my luck with a battery off eBay that claims to be "OEM", but so far charging for 7 hours straight with the phone off, it wasn't able to reach 100%.
So im hoping it's not the phone itself. Ive charged the phone with various charges, usb cords, and used juice plotter to keep track of things. Definitely something fishy going on because my graphs always show a sudden jump from 85% to 100% in a span of less than a minute =\
Kevinr678 said:
So, got this weird glitch. I'll have say 30% of my battery left and I'll power cycle and suddenly I'll have something like 4% left. And power cycling doesn't help or anything. And plugging it in just charges it from that 4%. Anybody got anything?
Sent from my SAMSUNG-SGH-I997 using xda premium
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I don't think it's b/c of the rom your on, happened to me when my phone was stock. I tried to let it die, but once it hit zero percent, it just kept going till the "true" battery percent was drained. Im on S7 now and it still happens occasionally..

Powered Off / Battery Drain COMPLETE

I have now had this problem twice this week. I have read other posts that sound similar but the issue seems different.
Twice I have shut down my phone at night. With FULL battery. The next morning, I could not turn the phone on. It would vibrate when I hit power button but not come on at all.
Both times I plugged it in and saw that the battery was COMPLETELY drained. I have seen threads where people post about some battery drain overnight, but this was an entire drain, with the phone off.
This is a major issue obviously as both times the next morning I was on the go and had zero battery life.
Any ideas of what this can be? Does it sound like a physical battery issue? Is the phone maybe not actually shutting down and getting caught in some battery draining process?
Help please.
The best way to test the shutdown issue is pulling the battery after it seems to shut down. Try pulling it for a few seconds and replacing it, but leaving the device off. If that produces the same result, try leaving the battery out overnight.
This seems to only be happening if I leave the battery in the phone.
It happened again last night. Complete drain.
Im not sure but I feel like there may have been a buzz as it turned itself off (not sure if its always there need to experiment further). I picked it up and hit buttons to make sure it wasnt just in standby. It wasnt. it was OFF.
Next morning, no battery.
Any ideas? Id love some help as this is becoming a pretty big problem for me.
Have you ruled out a hardware issue already? If not then call the carrier.
Sent from my I727
lirong said:
This seems to only be happening if I leave the battery in the phone.
It happened again last night. Complete drain.
Im not sure but I feel like there may have been a buzz as it turned itself off (not sure if its always there need to experiment further). I picked it up and hit buttons to make sure it wasnt just in standby. It wasnt. it was OFF.
Next morning, no battery.
Any ideas? Id love some help as this is becoming a pretty big problem for me.
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This actually happened to me a night before last as well - twas the first night running Smooth Ice 5.1. Are you on that by chance? Not knowledgeable enough to really comment on whether or not that could be it, but it'd be something to eliminate.
I switched to the new leak last night and the battery life has been excellent off charger all day, for what it's worth.
I am on stock everything.
I am still trying to diagnose the problem.
It seems that when I Power Off, occasionally at the end of the power done I will get a Vibrate. When that happens, I think it is draining while switched off.
When the Power Down happens and I dont feel the vibrate, so far I have not experienced the drain.
Does that perhaps give anyone ideas about what might be happening? Some kind of locked in Process or App? Any likely culprits? Any diagnostics that can show, if it does drain, what drained it?
In the past when it drained I plugged it in to charge and checked battery stats, but it showed Display as the largest consumer. Does the About Battery stats reset each time you plug in and start charging?
lirong said:
I am on stock everything.
I am still trying to diagnose the problem.
It seems that when I Power Off, occasionally at the end of the power done I will get a Vibrate. When that happens, I think it is draining while switched off.
When the Power Down happens and I dont feel the vibrate, so far I have not experienced the drain.
Does that perhaps give anyone ideas about what might be happening? Some kind of locked in Process or App? Any likely culprits? Any diagnostics that can show, if it does drain, what drained it?
In the past when it drained I plugged it in to charge and checked battery stats, but it showed Display as the largest consumer. Does the About Battery stats reset each time you plug in and start charging?
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It always vibrates when you power off, at least mine does.
The battery stats reset after a full charge has been achieved.
I have no idea what would be discharging it while off besides a bad battery.
Put the BetterBatteryStats application on there. The stock Battery Use GUI interface that is built into the firmware will not show you details enough, it will just show what application used the cpu for X amount and caused the battery to go down X amount.
Put BetterBatteryStats on there to find out what is causing the phone to get drained so quickly. Seems like its not going in deep sleep mode and there is some partial wakelock that is keeping the phone from going into deep sleep. That app will tell you what service or application is holding the largest wakelocks and amount of time it does it for. This helps to determine the issue. Without this, you are just speculating on the problem with the built in Battery Use stats/graph in the Status screen.
Dixit
dixit said:
Put the BetterBatteryStats application on there. The stock Battery Use GUI interface that is built into the firmware will not show you details enough, it will just show what application used the cpu for X amount and caused the battery to go down X amount.
Put BetterBatteryStats on there to find out what is causing the phone to get drained so quickly. Seems like its not going in deep sleep mode and there is some partial wakelock that is keeping the phone from going into deep sleep. That app will tell you what service or application is holding the largest wakelocks and amount of time it does it for. This helps to determine the issue. Without this, you are just speculating on the problem with the built in Battery Use stats/graph in the Status screen.
Dixit
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He is talking about when his phone is powered off.
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xcrazydx said:
He is talking about when his phone is powered off.
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Damn, then disregard my post. Thanks for clarifying it.
Dixit
Something else I noticed...
Over the last few data, sometimes when I power down the phone, it goes through the powering down process usual, but as soon as its done, the phone vibrates and powers right back on...
Anyone experience this or an idea why that would happen?
Just a thought; If I'm charging my phone with a generic charger (500 mA) and shut it off, it will reboot.
If I'm charging with either the factory wall charger or a 12 volt that triggers AC charge it won't.
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The reboot happens when I shut down and am not plugged in to a charger at all....
My galaxy S has been doing this too lately (loses all charge when off overnight). It always buzzes on shutdown.
One thing that mine has is a problem with the usb port, it slowly stopped working and now I can't charge it anymore through the port. I'm wondering if there is a physical short there that is causing the battery to drain. Possibly you have something similar going on, or a short elsewhere in the system.
I've noticed that you cannot shut the phone down when charging from certain chargers too, especially in the car. Very annoying.
Bump
Hey guys,
Im still having this issue and wanted to hear if there is a known fix or solution?
Honestly, the severity of battery drain you're describing sounds lije more of a hardware issue than anything else. I would contact yoir carrier as mentioned above. Beyond that, trying out a custom ics like sky or embryo might be your best bet if you prefer the tw interface. Im on embryo 5.1 right now and am experiencing better battery health and longevity than ever before with the skyrocket. But the issue does sound like a bad battery.
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Same exact issue, but I have the t-mobile version.
Very weird!
fuzzie said:
Same exact issue, but I have the t-mobile version.
Very weird!
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Warranty
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This happened to me on one of my i777s.
The phone would even not boot up. It will just vibrate. Turns out the battery was bad. Changed the battery. It was still the same.
Then tried another charger, same thing happened.
So then I changed the whole charging port part in the phone.
Voila! Phone worked like a charm.
So if you have warranty change the phone. If not change the charging port. At least in my case.
I came to a conclusion that even the battery went bad because of the bad charging. Might be a coincidence too.
zcexve said:
This happened to me on one of my i777s.
The phone would even not boot up. It will just vibrate. Turns out the battery was bad. Changed the battery. It was still the same.
Then tried another charger, same thing happened.
So then I changed the whole charging port part in the phone.
Voila! Phone worked like a charm.
So if you have warranty change the phone. If not change the charging port. At least in my case.
I came to a conclusion that even the battery went bad because of the bad charging. Might be a coincidence too.
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I have 3 S2 phones that I bought as defect and played around with. Two I could fix but I could not resolve the battery issue on the third phone like by buying a brandnew USB charger part (and trying the ones from the other 2 phones. It has nothing to do with the ROM or anything software either. I narrowed it down to be an issue on the actual mainboard. The weird thing is that the battery discharges way faster when the phone is turned off than when it's in use.

[Q] Battery cold/not charging & phone won't boot

Went to sleep last night with phone running perfectly fine, battery around 35% when I put on charger, woke up this morning phone was off and would not boot up even though it was on the charger. I took the battery out and it is quite cold for some reason, it is 85 degrees in this house but the battery feels like its been sitting in the refrigerator. I have been trying for about an hour now to get the battery to charge or the phone to turn on with no luck any ideas anyone -_-
Plug into computer does it get recognized, plug in without battery and try to get it in to software mode...
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It gets recognized only if it plug it in without the battery. I don't really know how to boot it into S/W Upgrade without the battery inside unless I'm flashing a recovery, which I still seem to be able to do.
Bad battery then, try holding the battery in place firmly against the prongs just in case.
Sent from my LG-P999 using xda premium

HUGE battery drain problem

I'm using a Verizon SIII rooted with the bootloader unlocked. This problem just showed up today. I put the phone on the charger at 13% then, more than 2 hours later still on the charger my phone drops to 8%. I want to restore to from a Nandroid but I'm afraid the phone will die out before it can finish. What should I do?
Undivided said:
I'm using a Verizon SIII rooted with the bootloader unlocked. This problem just showed up today. I put the phone on the charger at 13% then, more than 2 hours later still on the charger my phone drops to 8%. I want to restore to from a Nandroid but I'm afraid the phone will die out before it can finish. What should I do?
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Sounds like either your phone was not charging at all, your battery has gone completely bad, or your phone is not reporting the battery stats correctly. Try a different outlet? Use an external charger? Different cable?
What all have you tried? I.E. changing wall plugs, doing a battery pull that kind of stuff.
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I got this phone quite recently. I hope the battery isn't bad. But the battery is charging, or at least the phone thinks it is because my red LED is on indicating the phone is charging. It may be data related as I turned airplane mode and power saving on and its now charging. I'll be able to restore to a Nandroid soon and hopefully whatever is causing my problem will go away. Anyway have any other idea what could have happened?
Undivided said:
I got this phone quite recently. I hope the battery isn't bad. But the battery is charging, or at least the phone thinks it is because my red LED is on indicating the phone is charging. It may be data related as I turned airplane mode and power saving on and its now charging. I'll be able to restore to a Nandroid soon and hopefully whatever is causing my problem will go away. Anyway have any other idea what could have happened?
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Well it really depends what your charging it with. If its not getting enough power from a certain outlet or power source then it might burn juice faster than its taking in.
Neverendingxsin said:
Well it really depends what your charging it with. If its not getting enough power from a certain outlet or power source then it might burn juice faster than its taking in.
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I used the same outlet I always have. I'll try another one.
Neverendingxsin said:
Well it really depends what your charging it with. If its not getting enough power from a certain outlet or power source then it might burn juice faster than its taking in.
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I took this for you guys if it helps. Normally my screen is what takes the most of my battery. Now however, its the android system. Any ideas?
Undivided said:
I got this phone quite recently. I hope the battery isn't bad.
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I got my GS3 Tuesday and i had to replace mine Friday because it was dead and wouldn't take a charge so it might be your battery.
Why don't you shut the phone off and then charge it. Then restore your back up.
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