Hello to the whole team!Ι have an asus zenfone 2(model number:ASUS_ZOOAD,build number WW_2.20.40.194).I had a ghost touch issue and i sent it to the service center and they replaced the whole lcd screen.Now it's been a month since the fix and when i open the camera app or the music app the phone freezes or if you can go back it stucks and you can't even shut down the phone.You can only turn it off by pushing power button,volume up and down at the same time!Ι have wiped system cache by hard reset settings in recovery mode!Also my phone can't update to latest firmware since the fix from the official service!I would appreciate any help!
Hi,
You may want to reflash your phone using RAW firmware from this guide and see if the problem still persists.
Sent from my ASUS_Z00A using XDA Labs
krasCGQ said:
Hi,
You may want to reflash your phone using RAW firmware from this guide and see if the problem still persists.
Sent from my ASUS_Z00A using XDA Labs
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Click to collapse
I downloaded the latest firmware WW_2.20.40.198 via computer and installed the zip.The phone updated at last!Therefore the problem still persists.I opened the music app and after 2 minutes the app chrashed.I forced shut down the phone!It worked fine but it will freeze again!I don't know what to do?
Related
Since mawnin am not able browse or chat continuously.
Cause am facing a problem worth my mobile data ferrying automatically dis connected every 5 mins and will reconnect after some time. I've tried wiping falcon cache and also restored son to defaults but the problem still seems to continue.
kc92iyngr said:
Since mawnin am not able browse or chat continuously.
Cause am facing a problem worth my mobile data ferrying automatically dis connected every 5 mins and will reconnect after some time. I've tried wiping falcon cache and also restored son to defaults but the problem still seems to continue.
Click to expand...
Click to collapse
I am guessing it's a problem with your operator.. Wait for some time.. They may be upgrading or something..
Sent from my MB865 using xda premium
Thanks all clear now.
Sent from my MB865 using xda premium
I tried flashin to stock firmware through Odin, and it said it passed/ flashed successfully yet my phone just stays on the at&t Logo, any advice?
I NEED my phone for work tomorrow and it's already getting late. I've reflashed twice now. I'm starting to panic.
Interlaced said:
I tried flashin to stock firmware through Odin, and it said it passed/ flashed successfully yet my phone just stays on the at&t Logo, any advice?
I NEED my phone for work tomorrow and it's already getting late. I've reflashed twice now. I'm starting to panic.
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Click to collapse
I have fixed this for myself, Thanks close or delete this thread.
All I did was pull battery out, restarted to stock recovery, wiped data./ factory reset and, rebooted into rom, wiped sd and internal sd.
Now I'm off to flash a new rom, thanks!
I had the same problem. I took the same steps you did and recovered mine.
Sent from my SAMSUNG-SGH-I727 using xda app-developers app
Interlaced said:
I have fixed this for myself, Thanks close or delete this thread.
All I did was pull battery out, restarted to stock recovery, wiped data./ factory reset and, rebooted into rom, wiped sd and internal sd.
Now I'm off to flash a new rom, thanks!
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Click to collapse
i can get into recovery and download mode but nothing more. im still stuck on the att screen
chris amador said:
i can get into recovery and download mode but nothing more. im still stuck on the att screen
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Reflash with Odin?
Sent from my SGH-I727 using Tapatalk 2
cdshepherd said:
Reflash with Odin?
Sent from my SGH-I727 using Tapatalk 2
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I reflashed with Odin 1.85 to stock gingerbread and ICS roms and im still getting stuck on rethink possible screen. I tried to boot in stock recovery to wipe data factory reset, but every time i try to do that my skyrocket restarts. I also tried to add CWM recovery and tried going into recovery then and it still restarted my phone. i can go into download mode, i tried reflashing stock a few times, no luck. Please help me out here i dont know what else to do.
Have you tried using Kies to restore it? I had the same thing happen to me it may work for you good luck.
Sent from my SAMSUNG-SGH-I727 using xda premium
ozziedog said:
Have you tried using Kies to restore it? I had the same thing happen to me it may work for you good luck.
Sent from my SAMSUNG-SGH-I727 using xda premium
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My phone wont even connect to Keis Air, i tried connecting my phone while its in download mode and when its stuck in the rethink possible screen. Still wont connect to Keis Air.
They way I was able to fix mine was to first open Kies then select initialize firmware and connect phone to USB port in back of PC. Follow the prompts they will ask for model number and serial number it is located under battery. Select OK. Once firmware is finished Downloading it will prompt you to accept, disconnect phone from PC and then place phone in DL mode by removing battery reinsert battery press volume +- and then volume + to continue once you do that then connect phone to PC via USB and follow screen prompt on PC. It took me about one hour for mine to finally return to stock. I'm going from memory because I'm not sitting in front of computer at this time. Maybe someone with more knowledge than I can help. Good luck.
Sent from my SAMSUNG-SGH-I727 using xda premium
ozziedog said:
They way I was able to fix mine was to first open Kies then select initialize firmware and connect phone to USB port in back of PC. Follow the prompts they will ask for model number and serial number it is located under battery. Select OK. Once firmware is finished Downloading it will prompt you to accept, disconnect phone from PC and then place phone in DL mode by removing battery reinsert battery press volume +- and then volume + to continue once you do that then connect phone to PC via USB and follow screen prompt on PC. It took me about one hour for mine to finally return to stock. I'm going from memory because I'm not sitting in front of computer at this time. Maybe someone with more knowledge than I can help. Good luck.
Sent from my SAMSUNG-SGH-I727 using xda premium
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OMG it worked!!! Thanks!!!!!!!!!!!!!!!!!
orabah said:
My phone wont even connect to Keis Air, i tried connecting my phone while its in download mode and when its stuck in the rethink possible screen. Still wont connect to Keis Air.
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Click to collapse
Not Kies Air, just KIES http://www.samsung.com/us/kies/
This thread might help.
http://forum.xda-developers.com/showthread.php?t=1749021
orabah said:
OMG it worked!!! Thanks!!!!!!!!!!!!!!!!!
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Click to collapse
Your very welcome glad I could help.
Sent from my SAMSUNG-SGH-I727 using xda premium
Interlaced said:
I have fixed this for myself, Thanks close or delete this thread.
All I did was pull battery out, restarted to stock recovery, wiped data./ factory reset and, rebooted into rom, wiped sd and internal sd.
Now I'm off to flash a new rom, thanks!
Click to expand...
Click to collapse
I have the same problem, but i dont want to loose my photos and vídeos, what can i do please.
andrestheman said:
I have the same problem, but i dont want to loose my photos and vídeos, what can i do please.
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Click to collapse
Can you boot into recovery? Use adb to pull your photos to your pc.
Sent from my Nexus 5
Phone is rooted with latest TWRP, Cataclysm rom, and Franco kernel. It started happening when I flashed r11 Franco kernel and when I reboot the phone, it shuts down instead. I couldn't start the phone holding down the power button and I held it for over 20 seconds. I thought I bricked my phone. After few minutes fussing with the buttons, it finally booted up. However, every time I reboot my phone, it'll do the same and I had to fuss around the buttons keeping them press down for several minutes before it'll boot up to system or boot loader. As far as I can see, it can boot to recovery & system with no issue. I'm wondering if I need to flash to stock and reflash it again. Anyone knows anything about this or had same issue, please help. Thanks.
Sent from my Nexus 5 using xda app-developers app
Listen like the kernel is the problem. So flash another one (easy way) or go back to stock.
If it's working fine then, it was the kernel which made this happens.
Much success
CHEERS
Sent from my Nexus 5 using XDA Premium 4 mobile app
Ack-nak said:
Phone is rooted with latest TWRP, Cataclysm rom, and Franco kernel. It started happening when I flashed r11 Franco kernel and when I reboot the phone, it shuts down instead. I couldn't start the phone holding down the power button and I held it for over 20 seconds. I thought I bricked my phone. After few minutes fussing with the buttons, it finally booted up. However, every time I reboot my phone, it'll do the same and I had to fuss around the buttons keeping them press down for several minutes before it'll boot up to system or boot loader. As far as I can see, it can boot to recovery & system with no issue. I'm wondering if I need to flash to stock and reflash it again. Anyone knows anything about this or had same issue, please help. Thanks.
Sent from my Nexus 5 using xda app-developers app
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This is what happens: it gets stuck in the rebooting process. It doesn't properly shut down, it just hangs with the screen turned off.
Try flashing the stock kernel. Does it do the same?
abaaaabbbb63 said:
This is what happens: it gets stuck in the rebooting process. It doesn't properly shut down, it just hangs with the screen turned off.
Try flashing the stock kernel. Does it do the same?
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Click to collapse
Flashed with stock kernel and it's still doing the same thing. I also restore back to stock 4.4 with stock kernel and it's still doing the same. Do I need to unroot and root again then flash rom, kernel, and etc? Don't really want to do that if I don't have to but guess I have no choice? Thanks again.
Yep, do a factory reset and see if it's working fine again... I'm thinking so.
CHEERS
Sent from my ME301T using XDA Premium 4 mobile app
Update: I've decided to just wipe it all and start over by unroot and root again which solved the problem. It's rebooting correctly and not stuck in that awful black screen boot loop. Thanks.
Sent from my Nexus 5 using xda app-developers app
Ack-nak said:
Update: I've decided to just wipe it all and start over by unroot and root again which solved the problem. It's rebooting correctly and not stuck in that awful black screen boot loop. Thanks.
Sent from my Nexus 5 using xda app-developers app
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what do you mean unroot and root again?
biggiephat said:
what do you mean unroot and root again?
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Click to collapse
This means, going back on to the stock firmware. This will remove the root for sure.
After that starting with rooting again.
Hope this answers your question
CHEERS
Sent from my Nexus 5 using XDA Premium 4 mobile app
I was having really bad force close issues and I did a factory reset and it didn't make it better. They were system up and home force closes. They came up constantly so I couldn't even get into settings to turn on debugging mode to do any of the methods to go back to stock. I called and got a replacement but will T-Mobile know my phone was rooted and will they even care.?
Sent from my LG-D801 using Tapatalk
em2drvr03 said:
I was having really bad force close issues and I did a factory reset and it didn't make it better. They were system up and home force closes. They came up constantly so I couldn't even get into settings to turn on debugging mode to do any of the methods to go back to stock. I called and got a replacement but will T-Mobile know my phone was rooted and will they even care.?
Sent from my LG-D801 using Tapatalk
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Rooting does void your warranty and supposedly there is a root detection mechanism that they use that's on the stock ROM. I've only seen it mentioned but I don't know anything about it.
On the other hand people have sent in LG G2's for screen repair that are rooted and they've just received a new phone back. Since your problem is software and not hardware I imagine there could be extra grief in trying to repair a phone that's rooted since they will use different tools. I'd say it would depend on how they repair/replace your phone.
You can remove the ROOTED indication in download mode. See http://forum.xda-developers.com/showthread.php?t=2700992
diamond12 said:
You can remove the ROOTED indication in download mode. See http://forum.xda-developers.com/showthread.php?t=2700992
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The problem is that bc of the fc's it won't me do anything on the phone. It's completely unresponsive.
Sent from my LG-D801 using Tapatalk
Have you tried a hardware factory reset using the poweron key sequence? (power+vol-, let go when LG logo comes up, press again immediately)
Also, maybe try to reflash 4.2.2 kdz.
what can i do?
ok after hours it has suddenly decided to boot, this happen after a supersu update btw
MykieMedjool said:
ok after hours it has suddenly decided to boot, this happen after a supersu update btw
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Had the same issue. I still get that update notification after every reboot. Not touching it though.
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