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[Q] complete signal loss

Iv had the AT&T One X since the 4th and so far I love it! I haven't had any wifi issues or bootloops or anything, the only problem I'm having is the phone will randomly lose signal completely (0 bars, little x next to the signal) and wont get it back unless I put it into airplane mode and turn it back off, or reboot the phone. In the 6 days Iv had it it's lost signal 3 times, once on the road where I normally get at least 3-4 bars, and the other 2 happened at some point over night while I was asleep. Has anyone else been having this problem? Also do you think it's a software/radio problem that can be fixed in a update, or would it be hardware in which case I should take it to the store and exchange for a new one.

I've had this problem myself. Had the phone for 19 days now and I think it's happened to me 3 or 4 times.
I can guarantee it's fixable with a software update, even if the problem is hardware-related. At the very least, the software could detect the lack of signal and automatically cycle in and out of airplane mode to fix the problem without user interaction. But I'm sure whatever fix we get will be much more reliable than that.
WHEN we get the fix is another question...

Thanks for the reply. I figured it might be a software issue since you can cycle airplane mode and get it back and I don't really want to take it down to the AT&T store for an exchange in fear I wined up not able to set up gvoice or start getting wifi issues and the like lol. so far the signal drops are far and few in between making it an annoying issue rather than a critical one, and I read we've got root now so even if HTC/AT&T twiddle their thumbs and pretend nothings wrong I'm sure the community can save the day lol

I would swap it out Azure. My first HOX did exactly this, and I saw it reported elsewhere on a number of other devices. To me that says it's most likely a bad radio flash on some handsets. I suppose you could try and flash the RUU that was posted, as it most likely includes the radio as well.
I got tired of all my calls going directly to VM without ringing. And not being able to send out texts. My replacement works much better (or rather, how it should've from the beginning).

agentdr8 said:
I got tired of all my calls going directly to VM without ringing. And not being able to send out texts.
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Was this problem intermittent?
My phone has been doing this randomly, except it never went to voicemails, just hung up after like 30 seconds.
Wondering if I should switch it out also.

Had this problem for a day. Took my phone to the at&t store and they changed out the sim card and I haven't had a problem since.
Sent from my HTC One X using XDA

usfslacker said:
Had this problem for a day. Took my phone to the at&t store and they changed out the sim card and I haven't had a problem since.
Sent from my HTC One X using XDA
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Click to collapse
I never thought about the sim card being a possible problem...might run up to the store when I get the chance and swap my sim out and see if that fixes it, if not I'll just swap the device out and hope all's well

The CSR actually swapped a new micro sim first, since the one provided via online sales was an older one (most likely from the iphone 4/4s batch). It didn't seem to fix the problem though.
And yeah, the problem was very intermittent. One second it would be working fine, and the next it would show the "x". Sometimes the bars would come back immediately, other times it wouldn't until I rebooted or cycled airplane mode. Luckily it happened while I was at the store; it's much easier to convince a sales rep to swap a phone when they can witness the issue(s).

Yeah it's only happened to me twice since I got it on the 4th... it'll be very hard for me to convince them that there's an issue haha... maybe I'll head down there if it happens at a time when I'm not in class or something. I'm sure if I mention returning it/their policy I'll get a swap.

agentdr8 said:
The CSR actually swapped a new micro sim first, since the one provided via online sales was an older one (most likely from the iphone 4/4s batch). It didn't seem to fix the problem though.
And yeah, the problem was very intermittent. One second it would be working fine, and the next it would show the "x". Sometimes the bars would come back immediately, other times it wouldn't until I rebooted or cycled airplane mode. Luckily it happened while I was at the store; it's much easier to convince a sales rep to swap a phone when they can witness the issue(s).
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next time my phone drops signal I'll take it into the store and see about a sim swap in hopes that'll fix the issue if not then I'll reluctantly swap the unit out (I've grown rather attached to this one xD)
**EDIT**
strange...woke up today and my phone completely lost signal again, normally there's a few days between each event but this is the first time it's happened twice in a row =\

So it happened again, I'm going to go get it switched... but it says on the Mobile network section of settings, "Disconnected because service is unavailable."
There is clearly almost full signal strength, and I have never been without service where I live.

I was expereincing constant network drops all of yesterday due to an outage. However, it's back to normal for me today. So it may be possible there's an outage near you as well.

I think it is more AT&T than your phone. I was in down town buffalo at a swim meet with 5 bars of hspa+ on my blackberry bold that has a great radio. I had data but it was slow dial up slow. There were maybe 100-200 people at the meet and it was at a community college. The only other time I had this was when I was in a car that was driving by the buffalo bills stadium. Voice worked but I had no data. I guess too many people using their cell phones.

Definitely not AT&T, my SE Xperia x10 worked perfectly fine, never had any trouble with signals.

I also encounter the intermittent signal drops on my 4 days old AT&T one x.
It seems to me that the One x doesn't hold signal as good as the iphone, my 4 and 4s usually get around 2 bars in some really remote locations of the building I work. But the One X just drops signal completely. I'll see if I can do a sim swap like some others suggested.

I'm starting to think it could be an issue with lte phones because the same thing was happening to me on my galaxy note with 2 different sim cards and 2 different devices and now it's happening on my hox
Sent from my HTC One X using Tapatalk 2

it has happened to me 3 times in 5 days. All 3 times I was either:
1. in a poor reception area and it came back on its own, i did not have to use airplane mode.
2. was using BT streaming in car and using car charger, once car charger was unplugged, signal came back.

One X has issues
Definitively problems with the phone.
I have three.
They just drop signal completely. One will work, the other will not. Only way the signal will come back is if you turn the phone on and off again. I love everything about this phone....except it isn't a very good phone.
Also, typically when I turn the phone back on, that is when I get my text messages. Nice.

Yeah I figured out it happens when I lose signal (a couple buildings on my schools campus don't get reception), and then the signal won't come back until I reboot or airplane mode.. this is after a sim swap.
Oh and do I need the box my phone came in to swap it?
Sent from my HTC One X using XDA

I have had this issue as well being on the Rogers (Canada) network. I started a thread as well and my theory is there may be a hardware issue reading the SIM cards.
Every now and then I get a "preparing SIM" message pop up on my screen. Also, I lost signal once and in frustration I slapped the phone into my palm VOILA! signal came back full.
This is the second One-X I've gotten from Rogers so there may be a design flaw somewhere. The problem is this behavior only pops up intermittently and cannot be recreated at will. This makes troubleshooting very difficult and practically unprovable in the eyes of providers.
Hopefully there are more reports of this problem and the carriers push back on HTC to resolve the problem.

Dropped phone no longer connects to cell network; Wifi still works

Hey guys. I've been banging my head on the desk for a few weeks now and have now given up on self-help.
I drunkenly dropped my phone and even though it had one of those soft rubber fishbone cases, the screen cracked. It worked just fine until the next day or so until the phone stopped connecting to the cell network 90% of the time. For the first week after the connection issues, it would connect to only LTE but for about 5 minutes, then have a period of 30 minutes to an hour of no connectivity. During the LTE on-time, I couldn't send/receive text messages or make calls. I was confused, but figured it was because I live in an area with poor reception. Gradually over the last week, the phone's ability to connect to anything at all except Wifi has turned to absolutely null.
I just took the phone apart completely, checking all antennas and contact points but nothing was helping. I just ordered a new antenna from eBay to see if a transplant with an OEM part will help. We'll see how that goes when it gets here.
When I powered the phone back on after a complete disassembly/reassembly, it connected to the cell network with only enough time to spare to receive the 48 texts I'd missed since the last connection was established.
My question is, I guess, what do?
Images:
i.imgur[.com]/WZDmdu7.png
i.imgur[.com]/4O7r2Ed.jpg

maybe getting a new phone from ebay or trying to replace everything(internal parts) till the signal gets back to normal

Your best option is to make sure it isn't just a software problem, I'd go back to stock and see if you can get full connection on a fully stock rom.
Replacing everything on your phone would be a tedious process, you're better off taking it apart and seeing if you have any visual components that are obviously detached, you can compare it to Adam's Deboxing video where he completely disassembles the phone and you can see where everything attaches and what everything is supposed to look like.
If that still isn't working, then i'd call Samsung and see if they'd repair it, might be worth the cost.
Sent from my SCH-I535 using Tapatalk 2

BadUsername said:
Your best option is to make sure it isn't just a software problem, I'd go back to stock and see if you can get full connection on a fully stock rom.
Replacing everything on your phone would be a tedious process, you're better off taking it apart and seeing if you have any visual components that are obviously detached, you can compare it to Adam's Deboxing video where he completely disassembles the phone and you can see where everything attaches and what everything is supposed to look like.
If that still isn't working, then i'd call Samsung and see if they'd repair it, might be worth the cost.
Sent from my SCH-I535 using Tapatalk 2
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Click to collapse
Not bad plans of action there. Might end up doing both. I did remember updating to the CM10.2 stable the day before the connection issues, so I reverted back to a random 10.1 nightly. No luck. I'll see if I can dig up a stock ROM from the forum. I know they had one available for the Samsung Fascinate. As for Samsung repairing it, I just hope they don't charge me more than the value of my kidneys. Thanks, bruv!

Simcard isn't detected sometimes

My already 3 years old nexus 5 is working great, except that I have some troubles with my simcard. My phone isn't detacting it sometimes in the middle of the day, without any proper reason and then I have to restart my phone several times to make it work again. I already tried taking out the simcard and putting it back in but it isnt really helping. I also have the problem that my phone isn't really accessing the internet. Even though the 4G symbol is there I don't have a connection, the only thing that helps at these moments is to turn on and off the airplane mode, that way I can access the internet for a quick time, enough to refresh a web page or send some whatsapp messages. I already tried to tape that area where the simcard is placed to make it more stable, without any success.
Does anyone have an idea what to do? I don't really want to buy a new phone since the n5 is working great for me.

Hey,
had exactly the same with my N5. Not sure if it's related to a securtity update or not. I was not able to get it work again. Probably it's getting worse for you with time. There are some threads around xda dealing with this problem, but - at least for me - there no solution yet.
regards

Same problem here since a few weeks.
If you have updated the radio to the last version, and if you have already tried and got the same issue with another sim card, then it may be a motherboard issue.

OPO Intermittently connects to 3G/4G, 2g network always working

Hello,
I have a problem with my OPO that has been going on for months now (I suspect it's hardware based? but not sure)
My opo can always connect to 2g network
My opo can only connect for a limited time to 3G/4G networks. If i change the network type, I get internet alright for about an hour or so. After some time or event (can't find a pattern), the phone is suddenly disconnected from mobile internet (even though data is ON), but my reception indicator is full. I also cannot place calls or get called: when I try calling, I get either a textbox "network unavailable" or the call attempt just ends on it's own without result. I'll call this state "fake 4g"
Here's what I have already tried:
-reboot, flash other rom, factory reset
-downgrade and upgrade TWRP back again
-messing around with 4636 (but i think i haven't tried switching to US band and back to EU - i'm from europe). Note: the interface shows precisely one cell tower when i'm connected to fake 4g
-going back full stock (flashing a version of cm prior to YOGPAS1N0) in order to update the radio. I even installed oxygen at some point
-pulling a logcat. However, this problem (other than the fact that i have only have a basic grasp of IT) is that I cannot exactly pinpoint WHEN fake 4g occurred without looking at the screen/placing a call. I managed to determine fake 4g came up between 4:55 and 5:46, which is still a heck of a logcat. In order to generate some logcat chatter, i've placed a few unsuccessful calls during fake 4g period (i've pinpointed those logs)
Does anyone have any idea as to the cause of this bug (not entirely sure it's hardware based because it works, well, sometimes...)? Or can anyone maybe tell me what to look for in that 50 minute logcat? I guess I can always have another logcat run in the weekend and check every 5 mins until i can spot fake 4g happening.
Note: I haven't opened it to check whether the antenna is plugged or anything (not that i would see much, i think). Anyway, i can always do it if need be.
Thanks in advance

I have been having a similar problem, the LTE range keeps fluctuating from zero to 3/4th to full from time to time, even when the phone is lying stable. Range appears well when on 3g. It isn't sim card based as iv'e tried various sim ,phone combinations.
Also i have noticed many topics appearing in the past few months regarding network issues ... some kind of a pattern ?

Ah yeah I forgot to mention that I tried the simswap trick too, to no avail.
So you're suggesting the hardware antenna might be of poor quality, that might be the case. If so, I suppose the antenna cannot be easily changed (ie incorporated in mobo or whatever).
Does anyone know whether antennae are prone to fail in general?

Loladin0 said:
Ah yeah I forgot to mention that I tried the simswap trick too, to no avail.
So you're suggesting the hardware antenna might be of poor quality, that might be the case. If so, I suppose the antenna cannot be easily changed (ie incorporated in mobo or whatever).
Does anyone know whether antennae are prone to fail in general?
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Click to collapse
Nope.If there hasn't been anything that could damage the hardware,no.
Have you tried changing firmwares?
https://forum.xda-developers.com/oneplus-one/general/firmware-modem-oneplus-one-t3462214

Even i am facing the similar kind of problem and posted my question here https://forum.xda-developers.com/oneplus-one/help/internet-issues-intermittently-unable-t3714911. One more thing to note is if you try tethering with laptop the internet works just fine (it happens with my device) . Even i have tried many combination with 4636 interface but i really can't understand the reason behind it.

Flash latest modem firmware... Then *#*#4636#*#* ..then on phone change signal to 3g only or LTE only..
Helped me from losing signal

Question Root related cell reception issues?

I purchased a used US version Rog Phone 5 recently through an online seller. When receiving the phone, I gave it a good once over and powered it on and tested wifi and such and everything seemed to be in good working order. I then rooted the phone and set most of stuff up. After inserting my sim card, I noticed the cell reception was not that great. I suffered through for a couple of days but was missing calls and texts like crazy. I was constantly dropping reception entirely in areas where I have very good signal with other phones. The phone is essentially useless now. I tried several factory resets, flashed back to the non-rooted boot image, and then flashed to an older firmware with no improvements to signal. I can't imagine the reception issue is in any way related to the rooting process, but I'm throwing this out there just in case anyone has seen anything similar in the past.
A few things to note:
I am on AT&T
The APN is definitively configured correctly
I could have returned the phone to the online seller for a refund prior to unlocking the bootloader, but did not insert a sim before rooting, so I have no idea whether the issue was present from purchase or not. Lesson learned, I suppose... do a more thoroughly inspection before doing anything that will void a warranty or refund agreement.
I have tried the same sim in two other phones with no issues.
Everything else about the phone seems to work perfectly, only poor reception.
I had the phone up to approximately 30 miles from my house with no change, so it isn't limited to a specific tower.
Does anyone have any ideas? If I don't come up with anything I will be posting it on ebay as "not working - for parts only" so I will try about anything at this point.

Sim recognition issue
Owned the phone for about a month now. Phone was working perfectly fine for the majority of this time. I use 2 different sims and they were both working smoothly until recently. A few days ago, I woke up and the phone wouldn't recognize the Sim...
forum.xda-developers.com
sim card problem
just all of sudden it became invalid sim try multiple time reset or clear data cache sim toolkit original sim to other phone is working other sim to original phone is working other sim to other phone is working anyone face the same problem...
forum.xda-developers.com
Sounds like they pawned the issue off on you, but it should still be under warranty to have it repaired. When you contact Asus, don't mention unlocking the bootloader. Stick to the hardware concerns.

I have looked over both of those threads, but it seems to be a different issue. My sim is recognized fine, its just the signal strength that appears to be extremely low. Even when the phone has no service at all, it still recognizes the AT&T sim is present.

cpenticuff said:
I have looked over both of those threads, but it seems to be a different issue. My sim is recognized fine, its just the signal strength that appears to be extremely low. Even when the phone has no service at all, it still recognizes the AT&T sim is present.
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Yes, it is not the same issue, but it appears to be a similar issue. The important detail being that both required a motherboard replacement.