I bought a Nexus 5X a month back. Within a week of purchase, my phone started restarting automatically. I tried factory reset and gave it to the service center, where they did something with the software and even then the problem persisted, few days from then I updated to Nougat and there was no issues for another 3 weeks. Now the problem has again come up, how to fix this issue? Some say its a software issue and some say its power button issue. Please guide!
XDA Visitor said:
I bought a Nexus 5X a month back. Within a week of purchase, my phone started restarting automatically. I tried factory reset and gave it to the service center, where they did something with the software and even then the problem persisted, few days from then I updated to Nougat and there was no issues for another 3 weeks. Now the problem has again come up, how to fix this issue? Some say its a software issue and some say its power button issue. Please guide!
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Hi and welcome to XDA.
Your device has a dedicated forum here:
> LG Nexus 5X > Nexus 5X Q&A, Help & Troubleshooting
All questions regarding your device belong in the forum linked above. You'll need to create an account first so you can post in the main forums.
Good luck
Related
Hi I am a nexus 5 user ,I had to erase my nexus 5 due to more data and app so I did the factory data reset it was fine then .the day after onwards my phone started the problems of WiFi and Bluetooth. And my phone is continuously going on restarting number of times and going on and even my mobile network is also showing some problems in maintaining the signals some one please help me with this trouble .and I also wanted to know that will this be covered in my 1 year warranty as I still have 6 months to go ..plz help me with this trouble !!
Sir,
Please wait until mods will move this thread to the device specific forum for more relevant answers.
Stand by
Good luck
Updated nexus 5 to android 6 two days back since then the time goes behind if i wont use mobile for sometime. Only restarting phone fixes the issue again it repeats the same thing if am not using the mobile for sometime. I tried setting time manually which results the same.
Please let us know if anybody know a work around
Thanks in advance.
XDA Visitor said:
Updated nexus 5 to android 6 two days back since then the time goes behind if i wont use mobile for sometime. Only restarting phone fixes the issue again it repeats the same thing if am not using the mobile for sometime. I tried setting time manually which results the same.
Please let us know if anybody know a work around
Thanks in advance.
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You should check the Official Android M Discussion Thread by taino211.
Maybe there you can find a solution already.
After registering on xda, you can post there too.
And you may ask in the [HELP THREAD] Nexus 5 | Ask any question by Primokorn.
And keep in mind to post as many details as possible to get better help and advices. (E.g. your exact settings for date/time.)
Good luck !
Nexus 5 - Issues with Ear piece + randomly switches off
Hi Guys,
Although I am not Developer or pundit but passionate about tech savvy. So then I have this LG Nexus 5 hammerhead 32 GB which was working excellently till my upgrading it to 5.0.1 somewhere in last Dec'14. Since then it started behaving erractic where all sound systems are operating & working Except handset earpiece, so had use speaker which was embarrassing when with group of people around.
In nutshell, there are 2 major problems with my handset - first Earpiece doesn't work and second it switches off (restarts) randomly. Consequently placed all my efforts to resolve these issues by way of rebooting, Safe mode, factory reset including upgrading to Android 6 Marshmallow but without any fruits. Presently it is running on 6.0.1 and random restart issue has become quite frequent therefore I am unable to use it. Sincere request to assist in restoring my Nexus 5 to normal working. Pls pls pls
Nick2909 said:
Nexus 5 - Issues with Ear piece + randomly switches off
Hi Guys,
Although I am not Developer or pundit but passionate about tech savvy. So then I have this LG Nexus 5 hammerhead 32 GB which was working excellently till my upgrading it to 5.0.1 somewhere in last Dec'14. Since then it started behaving erractic where all sound systems are operating & working Except handset earpiece, so had use speaker which was embarrassing when with group of people around.
In nutshell, there are 2 major problems with my handset - first Earpiece doesn't work and second it switches off (restarts) randomly. Consequently placed all my efforts to resolve these issues by way of rebooting, Safe mode, factory reset including upgrading to Android 6 Marshmallow but without any fruits. Presently it is running on 6.0.1 and random restart issue has become quite frequent therefore I am unable to use it. Sincere request to assist in restoring my Nexus 5 to normal working. Pls pls pls
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Hello,
Thanks for using XDA Assist.
Your thread will be moved to Nexus 5 Q&A, Help & Troubleshooting.
Have you tried reflashing the ROM?
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v7
XDA Assist
Try starting from scratch by flashing the factory images: http://forum.xda-developers.com/google-nexus-5/general/tutorial-how-to-flash-factory-image-t2513701
This should fix your random reboots. If that doesn't help for the earpieces, you may consider a hardware issue.
Ok so about a month ago I bought an Alcatel OT Fierce from a pawn shop because my old one was water damaged. Last night I decided to check for an update and I was surprised when I actually had an update available. After taking about 30 minutes to download my phone reboots, nothing really looked different so I tried to open settings to check the "about phone" tab and it force closed immediately, and wouldn't stop. I asked TMobile on the chat that what to do and they had me do a hard reset and and cache wipe (it was stock recovery), but when it was finished I couldn't get through the android setup because I have to set up a wifi network, which I can't because that force closes. I cannot use anything that has to do with android settings, so I can't turn on usb debugging, and Tmobile won't replace the damn thing because I didn't buy it from them. Is there anything I can do or am I just screwed?
Guavas said:
Ok so about a month ago I bought an Alcatel OT Fierce from a pawn shop because my old one was water damaged. Last night I decided to check for an update and I was surprised when I actually had an update available. After taking about 30 minutes to download my phone reboots, nothing really looked different so I tried to open settings to check the "about phone" tab and it force closed immediately, and wouldn't stop. I asked TMobile on the chat that what to do and they had me do a hard reset and and cache wipe (it was stock recovery), but when it was finished I couldn't get through the android setup because I have to set up a wifi network, which I can't because that force closes. I cannot use anything that has to do with android settings, so I can't turn on usb debugging, and Tmobile won't replace the damn thing because I didn't buy it from them. Is there anything I can do or am I just screwed?
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Click to collapse
Hello,
Thanks for using XDA Assist.
There's no dedicated forum for your device here in XDA.You can post your query in Android Q&A,Help and Troubleshooting.Experts there may be able to help you
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v7
XDA Assist
Hello everyone!
I hope you can help me because it is driving me nuts. I got a brand new nexus 6p and since day one i cannot receive calls while lte is on, i can make calls but it takes a while to connect. If i switch to 3g, the problem goes away, but i think it is also affecting battery life. I barely manage to get full day with medium usage. I tried custom roms like CM but still the same, yesterday installed android N, so will see if battery life improves, so far not bad... I tried changing apn but no luck either. Also tried flashing different radio, no luck.
Tried calling google but since the phone was not bought from google store they cannot replace it. I am pretty sure it was an update that f#$%&d it up, because i tested the phone before buying and it was receiving calls, but after update all changed.
I hope you guys know a solution to my problem.
Thanks!
Hello and thanks for using XDA Assist,
A dedicated forum for your device is located here. You can visit Huawei Nexus 6p Q&A, Help & Troubleshooting and ask your questions there, experts for your device should be able to help you there.
Always read carefully before proceeding.
Good luck,
DC07
Thanks a lot!