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[Q]S-Off failing to communicate with phone?

(I posted this in the guide to installing s-off etc etc but yeah I don't know if anyone's going to pay it any mind there :S If I was wrong to create this, I'm sorry ><)
Hi,
I keep getting a Communication interrupted error. I don't know if anyone else had this problem and can help me? I'm a n00b with this s-off thing and I triple checked with like 4 different websites to make sure I'm going the right way with this.
Doing this on Windows, I got the HTC driver, removed anything that would sync the phone to the computer, everything going well up until this point:
Zerging Root... this may take a minute or so..
Sending in Caroline...
Cleaning up...
Rebooting to fastboot...
Whien life gives you lemons, don't make lemonade. Make life take back the lemons
Waiting for fastboot...
Rebooting to fastboot (again)...
Communications with phone unexpectedly interrupted. Try Again.
Press (almost) any key to exit.
What's wrong with it?
also:
I put on the USB Debugging, I turned off Fastboot, and yes, I checked - it is still S-ON *sad*
HTC Sensation 4G (pyramid-1.17.0008, Android: 2.3.3, ROM version: 1.29.531.2)
I have tried with the fastboot on as well
As for these troubleshooting methods, I've been through it over and over:
Revolutionary Hanging on "Method 3"
1. Make sure you have installed all the drivers from above.
2. Please Make Sure you have HTC Sync uninstalled and Droid Explorer uninstalled.
3. Install These Drivers HERE:
4. Basically anything and everything that will allow your phone or other phones to automatically connect or sync to your computer has to be uninstalled
5. Try another Computer or Factory Reset your device as a last resort.
I've tried 3 different computers (I have no access to anyone who has a Linux computer) I've factory resetted my phone twice + my SD card. I really don't know what else to do
I've tried it in Charge Mode, and HTC sync mode as well.
Can anyone help me? :S

you have to do it in charge mode, make sure fast boot is off, and here is the tricky part, ANY app that could sync with the fone, needs to be uninstalled.
for me Zune kept messing with the install cuz it kept trying to sync...
Also, make sure your HBOOT is compatible with the version of revo you are using
so try this:
1) uninstall itunes (and other apple device software), zune, and any htc software (plus the stock drivers)
2) reboot
3) clean the registry (regclean or something similar)
4) reboot
5) reinstall stock drivers then plug in the phone (charge only) and let the pc detect the hardware.
6) unplug the fone and reboot the pc
7) NOW try to S-OFF, should work, this is the process i had to take

Thanks, i tried everything you told me and it still won't work. I'm running out of ideas. Isn't there another method I could go through so I can just flash a custom rom. Lol...

if its unbranded, you can try the HTC method, but im not a fan of their approach to it...revo is much more user friendly in the long run...
also have you tried disconnecting all usb devices other than the keyboard, mouse and phone? also try doing a battery pull and leave it out for 10-15 seconds, and give it another shot
also, what ver of revo u using? the latest? and whats your hboot?
EDIT nm, saw your hboot etc in your first post long night at work

also, this may be a super stab in the dark, try another cable if you have one, just try to eliminate any possible issue

This exactly what I had with my Win7 tappy lappy. Its the "sucky usb stack".
Then I used a win xp 32 bit machine no problems.

DJW6927 said:
This exactly what I had with my Win7 tappy lappy. Its the "sucky usb stack".
Then I used a win xp 32 bit machine no problems.
Click to expand...
Click to collapse
yeah, apparently win7 is giving different users this problem, i used WinXP SP2 32bit with no issues

Yup. Definitely related to Win7 64 bit version for me. Although the user didn't report what version they were using.
It's also worth remembering that all USB ports aren't all the same.
I have to use the ports on the front of this particular 32 bit XP workstation for some operations and the ports on the back for other. Magldr for my HD2 never works on the front.....
Like Rev say in their FAQ... there's something about the USB stack on windows that sucks. Not surprising really when we're talking about interop between such dissimilar operating systems (Android vs MS Win). Its gonna be a headache sometimes.

I'm on Win 7 32 bit, when I tested Revolutionary my device wasn't detected at all.
Rebooted many times, installed drivers and did lots of things and still nothing.
I changed USB port, and it worked xD
Try different USB ports and another USB Cable in-case
Gd luck
Edit: Just found out that you tried 3 different computers... Sorry then, if I come up with anything I'll tell you
Edit 2: Can't he try it on Safe Mode? Maybe it would help?

safe mose wont work, the usb stack works even less at that point :/ go windows!
worst case scenario, get a liveCD of ubuntu and boot it from BIOS, thats the easiest alternative to trying on windows

Solidus_n313 said:
safe mose wont work, the usb stack works even less at that point :/ go windows!
worst case scenario, get a liveCD of ubuntu and boot it from BIOS, thats the easiest alternative to trying on windows
Click to expand...
Click to collapse
Wow
Way to go Microsoft xD

I'm having the exact same problem as with the poster of this thread. I've tried a fresh install of xp sp3 via vmware on my macbook pro. I've also installed Ubuntu but can't even get the revolutionary.exe file to open. Linux is too foreign for me, can anyone help me with that?

I had to use HTC sync mode in order for it to work on Windows 7 64 bit.
Sent from my HTC Sensation 4G using Tapatalk

Run it 3 times, each step completes as normal and it'll say it's done

Hi Nelliel.. I had this problem bt got it working all well.... Here uninstall all drivers of htc... Htc sysc etc etc.... No matter what advices what...simply install htc sync and keep the folder of downloaded drivers on desktop.. now start the flashing after reboot it will ask for driver of android fone..do not do anythng to fone bt go to device manager and select the htc device with yellow exclamation select uninstall device and scan for changes and intall the device manually by directing it to drivers folder u downloaded...it will immidiately execute fastboot commands bt fails on 3 rd reboot. Now reboot fone and flash again this time it will go straight no probs...I hv tried on 7 fones works wow...
Note : make sure u download not exe bt open drivers files availavle in development section....cheerz
Sent from my HTC Sensation Z710e using XDA Premium App

lalitsehgal21 said:
Hi Nelliel.. I had this problem bt got it working all well.... Here uninstall all drivers of htc... Htc sysc etc etc.... No matter what advices what...simply install htc sync and keep the folder of downloaded drivers on desktop.. now start the flashing after reboot it will ask for driver of android fone..do not do anythng to fone bt go to device manager and select the htc device with yellow exclamation select uninstall device and scan for changes and intall the device manually by directing it to drivers folder u downloaded...it will immidiately execute fastboot commands bt fails on 3 rd reboot. Now reboot fone and flash again this time it will go straight no probs...I hv tried on 7 fones works wow...
Note : make sure u download not exe bt open drivers files availavle in development section....cheerz
Click to expand...
Click to collapse
listen to this, his situation was WAYYYYY worst than yours, and he got his fone working perfectly and S-OFF'd

By flashing, I assume you do mean using the revolutionary program? I will try this process a little later and will post results. Thank you

i also had this problem when i wanted to set my sensa s-off. i run the tool several times and i always got this error message. So then i plugged of the phone, plugged it on again and then the tool says my phone is already s-off.
i boot the phone into bootloader and yes, the phone was s-off, on top is the revolutionary text and the bootloader version is 1.17.1111

Need help

I relocked my bootloader and tried running a RUU but it keeps telling me that my phone is not connected. I'm using parallels for mac, I installed the drivers and I notice that when i connect the phone it doesn't say "fastboot usb" but when i push volume down is changes yet it still is unable to detect the phone. I installed the htc drivers but when I connect the phone is shows i dont have the drivers for " HTC Remote NDIS based device"
Could this be because im using parallels instead of a full windows pc?
please help, this is my very first android device and im scared I already ruined it

Yeah parallels is touchy. It works in VMware. Make sure in vm settings the usb device for the phone is set to always available to windows. If it is set to ask then it can lose connection.

Ok, Ill give a try.

I still have another problem. When I try to install the htc drivers, I get an error saying device not found. How am I able to install the drivers now?

I found the best way to get the driver installed is to install HTC sync

Thanks for the replies gunnyman, I have one last problem and hopefully theres a fix. I have a low battery and unable to flash the RUU. Is there a fix?

Is there battery actually low? Just shut down the phone and charge it up.

When I plug in the phone, it boot up on its own into fastboot and it says "fastboot ac". Is it charging?

Jaykelso said:
When I plug in the phone, it boot up on its own into fastboot and it says "fastboot ac". Is it charging?
Click to expand...
Click to collapse
Sorry. No idea. Sounds like it.

Fastboot Not Recognized

Ok guys, sorry to start another thread on this but I have been going through thread after thread and searching endlessly for a solution and nothing has worked for me.
I was getting ready to do the S-Off procedures and my device is recognized by computer to transfer files, and adb recognizes the device as well, I was able to get the device ID. Reboot into bootloader and fastboot just hangs there and no fastboot usb. try to enter fastboot command and it just hangs at "waiting for device"
I started going crazy and uninstalled drivers. Installed HTC Sync, (never needed it before). Now when I plug in USB while in Fastboot computer recognizes device but says it is not working properly.
Under device manager > Android USB Devices > (Yellow triangle) My HTC > Device Status ( This device cannot start Code 10), (A request for the USB BOS descriptor failed). Driver version 2.0.7.14. I try to update the driver manually and it says "It appears the right driver is already installed." Tried disabling enabling. Unistalling, plugging back in. Nothing seems to work.
Running Viper 3.2.3
Windows 8 (didnt have the problem before using fastboot)
Sorry for long post. Thanks in advance.

chriscerv90 said:
Ok guys, sorry to start another thread on this but I have been going through thread after thread and searching endlessly for a solution and nothing has worked for me.
I was getting ready to do the S-Off procedures and my device is recognized by computer to transfer files, and adb recognizes the device as well, I was able to get the device ID. Reboot into bootloader and fastboot just hangs there and no fastboot usb. try to enter fastboot command and it just hangs at "waiting for device"
I started going crazy and uninstalled drivers. Installed HTC Sync, (never needed it before). Now when I plug in USB while in Fastboot computer recognizes device but says it is not working properly.
Under device manager > Android USB Devices > (Yellow triangle) My HTC > Device Status ( This device cannot start Code 10), (A request for the USB BOS descriptor failed). Driver version 2.0.7.14. I try to update the driver manually and it says "It appears the right driver is already installed." Tried disabling enabling. Unistalling, plugging back in. Nothing seems to work.
Running Viper 3.2.3
Windows 8 (didnt have the problem before using fastboot)
Sorry for long post. Thanks in advance.
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=2066805
Hope this helps.
AT&T HTC OneX
Android 1.1.1
ViperXL

Venomtester said:
http://forum.xda-developers.com/showthread.php?t=2066805
Hope this helps.
AT&T HTC OneX
Android 1.1.1
ViperXL
Click to expand...
Click to collapse
Thanks for the reply. That linked me to all the threads I went through by searching myself. I was just taking a stab to see if anyone had a new solution. Weird that this just started for me. VERY FRUSTRATING.

Windows XP makes life easier

chriscerv90 said:
Thanks for the reply. That linked me to all the threads I went through by searching myself. I was just taking a stab to see if anyone had a new solution. Weird that this just started for me. VERY FRUSTRATING.
Click to expand...
Click to collapse
Did you try searching resolutions at Microsoft?
http://technet.microsoft.com/en-us/library/cc725873(v=WS.10).aspx
AT&T HTC OneX
Android 4.1.1
ViperXL

Venomtester said:
Did you try searching resolutions at Microsoft?
http://technet.microsoft.com/en-us/library/cc725873(v=WS.10).aspx
AT&T HTC OneX
Android 4.1.1
ViperXL
Click to expand...
Click to collapse
Thanks for the tip lol
I tried similar steps.
I did a fresh install of windows too. I know I am a little obsessive. Still can't get the dang thing to be recognized in fastboot.

chriscerv90 said:
Thanks for the tip lol
I tried similar steps.
I did a fresh install of windows too. I know I am a little obsessive. Still can't get the dang thing to be recognized in fastboot.
Click to expand...
Click to collapse
I know this may sound silly at this point but did you try moving it to a different usb port? I have seen that work before.
AT&T HTC OneX
Android 4.1.1
ViperXL

try using this application if you think your device drivers are dirty but installed correctly for usb devices
USBDeview just uninstall whatever devices you want reinitialized especially since they can change even with rom changes so it is good to clear some old ones out by sorting them based on Last Plug/Unplug Date.

I had to use a different Micro-USB cable to get it work. Try that.

Yeah I actually have tried all those steps. Thanks for the replies guy. I check out that application.
I'm starting to think something is wrong with my HOX
Sent from my HTC One X using xda app-developers app

DvineLord said:
try using this application if you think your device drivers are dirty but installed correctly for usb devices
USBDeview just uninstall whatever devices you want reinitialized especially since they can change even with rom changes so it is good to clear some old ones out by sorting them based on Last Plug/Unplug Date.
Click to expand...
Click to collapse
This FREAKING WORKED!!!!!!!!!! HAHAHA Thanks man ... I've only had 2 hours of sleep trying to fix this stupid problem... I owe you one man. :highfive:

glad you got it fixed, check out his other apps they are life savers and they work how "real" windows apps should work.

I have the same problem
chriscerv90 said:
This FREAKING WORKED!!!!!!!!!! HAHAHA Thanks man ... I've only had 2 hours of sleep trying to fix this stupid problem... I owe you one man. :highfive:
Click to expand...
Click to collapse
I have the the same problem my computer does not recognise the device ( htc one x endeavour) and in fastboot mode it does not work.
pls help
how you solved this ??

abhilashlinge said:
I have the the same problem my computer does not recognise the device ( htc one x endeavour) and in fastboot mode it does not work.
pls help
how you solved this ??
Click to expand...
Click to collapse
If your on Windows 8 problems will occur but there are methods you need to look into. Windows 7 is your ally.
First Uninstalled the drivers for the device using the program in the previous post. Second, make sure your cable is working correctly. Third, make sure you have the correct drivers for you phone on the computer - - HTC Sync causes problems sometimes. Fourth, plug in the phone in while it's on and let the drivers install correctly. Fifth, place the phone in fastboot and let drivers install. Should work.
Remember sometimes you need to restart your computer and try different USB ports. Some users have said 3.0 ports cause problems.
Good luck.
Sent from my SM-N900A using XDA Premium 4 mobile app

chriscerv90 said:
Ok guys, sorry to start another thread on this but I have been going through thread after thread and searching endlessly for a solution and nothing has worked for me.
I was getting ready to do the S-Off procedures and my device is recognized by computer to transfer files, and adb recognizes the device as well, I was able to get the device ID. Reboot into bootloader and fastboot just hangs there and no fastboot usb. try to enter fastboot command and it just hangs at "waiting for device"
I started going crazy and uninstalled drivers. Installed HTC Sync, (never needed it before). Now when I plug in USB while in Fastboot computer recognizes device but says it is not working properly.
Under device manager > Android USB Devices > (Yellow triangle) My HTC > Device Status ( This device cannot start Code 10), (A request for the USB BOS descriptor failed). Driver version 2.0.7.14. I try to update the driver manually and it says "It appears the right driver is already installed." Tried disabling enabling. Unistalling, plugging back in. Nothing seems to work.
Running Viper 3.2.3
Windows 8 (didnt have the problem before using fastboot)
Sorry for long post. Thanks in advance.
Click to expand...
Click to collapse
I ws installing a Ruu zip but process got failed and hboot version changed to 1.54.000 . my device is in now relocked status and bootloader is not reconised by hp envy. adb still showing my device my i lost fastboot mode completely. Any solution there???
I already tried several drivers method. Error is something HTCAND4 in driver events log.

What did u do?

[Q] Need help unlocking bootloader using windows 8.1.1 x64?

Hello everyone. New to the site but I have been reading for the last week or so before I ask for help. I'm trying to unlock the bootloader on my wife's T-Mobile HTC ONE S (S4). I have all the necessary files installed and have tried several different possible HTC drivers solutions to get the token id. In the command prompt it always gets stuck on waiting for device after I type in fastboot oem get_identifier_token. Also, when I'm in fastboot on the bootloader screen the device manager kicks back the failed to enumerate usb device error. I have tried different usb ports and sync cable as well and I still get the same error. When connected normally, device manager picks my phone up like it should under android devices as My HTC. I am on win 8.1.1 in case anyone that helps forgets that I put that in the title. Any help or guidance to a tutorial or another way to unlock the bootloader would be greatly appreciated.
***LOCKED***
VLE PVT SHIP S-ON RL
HBOOT-2.15.0000
RADIO-1.13.50.05.31
OpenDSP-v31.1.0.45.0815
eMMC-boot
Dec.14 2012, 17:10:57:-1

Graymalkin626 said:
Hello everyone. New to the site but I have been reading for the last week or so before I ask for help. I'm trying to unlock the bootloader on my wife's T-Mobile HTC ONE S (S4). I have all the necessary files installed and have tried several different possible HTC drivers solutions to get the token id. In the command prompt it always gets stuck on waiting for device after I type in fastboot oem get_identifier_token. Also, when I'm in fastboot on the bootloader screen the device manager kicks back the failed to enumerate usb device error. I have tried different usb ports and sync cable as well and I still get the same error. When connected normally, device manager picks my phone up like it should under android devices as My HTC. I am on win 8.1.1 in case anyone that helps forgets that I put that in the title. Any help or guidance to a tutorial or another way to unlock the bootloader would be greatly appreciated.
***LOCKED***
VLE PVT SHIP S-ON RL
HBOOT-2.15.0000
RADIO-1.13.50.05.31
OpenDSP-v31.1.0.45.0815
eMMC-boot
Dec.14 2012, 17:10:57:-1
Click to expand...
Click to collapse
Quick question. Go to device manager on your PC and tell me exactly whats your USB controller. I guess you tried on USB 3.0 port...do you have also USB 2.0 ports on it? Also have you removed completely HTC Sync and keep only the drivers?

Rapier said:
Quick question. Go to device manager on your PC and tell me exactly whats your USB controller. I guess you tried on USB 3.0 port...do you have also USB 2.0 ports on it? Also have you removed completely HTC Sync and keep only the drivers?
Click to expand...
Click to collapse
I will try the usb ports on the back when I get home. I will also let you know exactly what it says in device manager as well. Yes, I did try with just leaving the drivers after installing then uninstalling sync. I even tried with the win7 drivers as well for HTC.

I had the same problem, spent whole day trying to make it work and finally gave up using my old laptop with XP

Rapier said:
Quick question. Go to device manager on your PC and tell me exactly whats your USB controller. I guess you tried on USB 3.0 port...do you have also USB 2.0 ports on it? Also have you removed completely HTC Sync and keep only the drivers?
Click to expand...
Click to collapse
I don't think my pc has any usb 2.0. all the usb ports tell me the same thing when I put the phone into fastboot. The device manager states Unknown USB Device (Failed to Enumerate). Windows has stopped this device because it has reported problems. (Code 43). I believe my usb controller is a intel 6 series/C200 series chipset family usb enhanced host controller.

Graymalkin626 said:
I don't think my pc has any usb 2.0. all the usb ports tell me the same thing when I put the phone into fastboot. The device manager states Unknown USB Device (Failed to Enumerate). Windows has stopped this device because it has reported problems. (Code 43). I believe my usb controller is a intel 6 series/C200 series chipset family usb enhanced host controller.
Click to expand...
Click to collapse
It could be that you're out of luck in this case. There are problems with windows 8/8.1 and USB 3.0 to recognize the phone due to the drivers. You could try on a windows 7 machine or get some drivers that works. I know of a solution but only for Intel Xtensible USB 3.0 Controller, don't know any drivers for what you have

Rapier said:
It could be that you're out of luck in this case. There are problems with windows 8/8.1 and USB 3.0 to recognize the phone due to the drivers. You could try on a windows 7 machine or get some drivers that works. I know of a solution but only for Intel Xtensible USB 3.0 Controller, don't know any drivers for what you have
Click to expand...
Click to collapse
my next idea was to create a dualboot environment with win7 or vista installed, but that was last course of action. Ok, so before I do a dual boot I am gonna start fresh. I have the sdk and jdk installed already and I have disabled driver signature enforcement just to be on the safe side as far as win8 issues go with adb. My htc is now booted normally and shows up in device manager under portable devices and says that no mtp drivers are installed for my device. the phone has not installed any drivers automatically but shows up as a disc in case I want to install HSM. should I install HSM or go with HTC sync install then uninstall it? I also have removed the universal adb drivers I had installed before so now it is only adb drivers from sdk.

Graymalkin626 said:
my next idea was to create a dualboot environment with win7 or vista installed, but that was last course of action. Ok, so before I do a dual boot I am gonna start fresh. I have the sdk and jdk installed already and I have disabled driver signature enforcement just to be on the safe side as far as win8 issues go with adb. My htc is now booted normally and shows up in device manager under portable devices and says that no mtp drivers are installed for my device. the phone has not installed any drivers automatically but shows up as a disc in case I want to install HSM. should I install HSM or go with HTC sync install then uninstall it? I also have removed the universal adb drivers I had installed before so now it is only adb drivers from sdk.
Click to expand...
Click to collapse
Oh, I just remembered... On some ROMs, on my win 8.1 I must set MTP mode. In standard UMS mode ADB doesn't work. In MTP mode, there's a device shown as My HTC in device manager. I initially had no driver for it but I made an "update driver" and choose the driver manually from my disk. The location for the drivers was where HTC Sync package installs them. Something like "Program Files/HTC/USB driver"...
Sent from nowhere over the air...

Rapier said:
Oh, I just remembered... On some ROMs, on my win 8.1 I must set MTP mode. In standard UMS mode ADB doesn't work. In MTP mode, there's a device shown as My HTC in device manager. I initially had no driver for it but I made an "update driver" and choose the driver manually from my disk. The location for the drivers was where HTC Sync package installs them. Something like "Program Files/HTC/USB driver"...
Sent from nowhere over the air...
Click to expand...
Click to collapse
Thanks. I will try those tomorrow. I have all the drivers from winxp on up to win8 so i'm going to try each one with the corresponding compatibility mode. They were all in folders on my phone.

Unfortunately I had no luck with any of the drivers on win8.1.1. Luckily I was working on repairing a PC that had win7 on it. I have achieved my goal of unlocking bootloader, root, s-off, supercid and custom rom on my wife's htc one s. Thank you for all the speedy responses and helpful suggestions. I still plan on dual booting win7 on my PC to avoid these issues in the future. One last question; Does anyone one know if wifi calling works on liberty's sense rom v7a? Or atleast a link to the answer. Thx in advance.

Graymalkin626 said:
... One last question; Does anyone one know if wifi calling works on liberty's sense rom v7a? Or atleast a link to the answer. Thx in advance.
Click to expand...
Click to collapse
As far as I know, it doesn't support it. But I'm not 100% sure since I don't use this (I think it's more specific to US). This question was asked also in Liberty thread but remained without answer. I guess that if WiFi calling was supported, at least someone would have answered affirmatively.

Htc sensation 4g unlocking bootloader problem

Hello and good day/afternoon/night depending when you see this, I have a seems to be very frequent, the thing is that I've been trying to unlock my htc sensationg 4g (yeah, there are humans who still use it) and the thing is that every time I try to connect to the pc and write the
"fastboot oem get_identifier_token" command, the command line stucks at "waiting for device" and I know that that means it's not being recognized by the computer. I'll list everything I tried and all the information:
*My computer has windows 8.1 64 bit
*I installed the htc drivers and the android sdk
*my htc has android 4.0.3
*I have used usb 2.0 ports
*I have the fastboot files and all the files required
*I restarted the computer idk how many times to see if that does something
*everytime I connect the phone via fastboot mode, windows says device is not recognized
if need something else, simply ask for it, I have searched through thousands of forums and obviously here with no success, I hope you guys can help me

dark_paradox17 said:
Hello and good day/afternoon/night depending when you see this, I have a seems to be very frequent, the thing is that I've been trying to unlock my htc sensationg 4g (yeah, there are humans who still use it) and the thing is that every time I try to connect to the pc and write the
"fastboot oem get_identifier_token" command, the command line stucks at "waiting for device" and I know that that means it's not being recognized by the computer. I'll list everything I tried and all the information:
*My computer has windows 8.1 64 bit
*I installed the htc drivers and the android sdk
*my htc has android 4.0.3
*I have used usb 2.0 ports
*I have the fastboot files and all the files required
*I restarted the computer idk how many times to see if that does something
*everytime I connect the phone via fastboot mode, windows says device is not recognized
if need something else, simply ask for it, I have searched through thousands of forums and obviously here with no success, I hope you guys can help me
Click to expand...
Click to collapse
the issue is on win8
Search here in xda how to set up adb/fastboot on windows8

Or just download a Linux Live CD with fastboot and adb.
Just boot the cd and you can use fastboot and adb from terminal.