Help moto x pure sim card says no service. - General Questions and Answers

hello there guys, i had my moto x pure edition for about a day ago bought it from US, i plugged a simcard and it was working pretty well but i was not getting LTE, i thought maybe could be settings.. so i dialed *#*#4636#*#* to go change settings from there, so i selected LTE only and still couldn't get LTE there is an option at the top right corner that says select radio bands and there are three options (USA,PCS,CELLULAR) what i did is select USA band and from there my phone says no service, tried changing simcards, tried factory reset none seemed to work, i can see the simcard detects but still says no service just a blank network bar icon. so what could be wrong here please help as it was working perfectly fine, Currently i live in East Africa. sorry for my bad English hope im understood

anyone?

Related

[Q] [Solved] APN settings USA AT&T GoPhone

Hi
I am currently in the US for holiday. Bought two prepaid att go phone cards already in Germany and activated them. The Data connection in my wifes SAMSUNG SIII mini (stock) works as it should.
In my HTC ONE SV I only get EDGE working. No matter which APN settings I use as soon as I switch on something else as GSM only in Network data plan.it disconnects completely from Mobile and states "Service not available"
My SV is unlocked and rooted and running with the Russian ROM
Any quick suggestion what can help,
Edit: I went to a AT&T shop here. They were very helpful but couldn't get it working. Tried more things and at one point all APN settings were gone. After that I tried for the first time the "Reset to default" and it loaded the ATT Phone settings.
After a restart everything works. I have here with H sign in taskbar a download of 5Mbps and upload of 1Mbps.
I attach the screenshots of the settings

[Q] Network mode cannot set to 3G

Just got my Nexus 5 today.
However, in Wireless&networks / Mobile networks / Network Mode, I can only set it as 2G or LTE but not 3G.
I am currently on b-mobile in Japan and my Nexus 4 works fine on the network.
Wondering is it some sort of bug of KitKat or is it somewhat related to the SIM card I am using...
seanyseansean said:
Probably the sim card. Mine gives me the option, but another n5 on a different network (o2/UK) doesn't.
Click to expand...
Click to collapse
hmm, in my case, I can see the 3G option, just that whenever I select the 3G option, the system would automatically reset it when I navigate to other page.
Is that also the case on your N5 with O2/UK sim card?
On the other hand, I will test my N5 on different sim card tomorrow.
I have the same issue. If I select 4g, the dot stays when I go back, but I only get a full bar 2g connection. If I select 3g and go back, no dot is there but I only get a 2g connection.
Sometimes this was solved in previous handsets by going into the service menu and selecting 3g/2g from there.
MarkMcLovin said:
I have the same issue. If I select 4g, the dot stays when I go back, but I only get a full bar 2g connection. If I select 3g and go back, no dot is there but I only get a 2g connection.
Sometimes this was solved in previous handsets by going into the service menu and selecting 3g/2g from there.
Click to expand...
Click to collapse
I also tried forcing the N5 to use 3G only (by going into the test menu with "*#*#4636#*#*" code) but it still does not work...
OK, so I tried the SIM cards from my colleges, and my N5 can connect to 3G without problem.
It's weird that my SIM card works perfectly well on N4 but NOT N5...
Did not experience such SIM card computability issue before...
httimchen said:
I also tried forcing the N5 to use 3G only (by going into the test menu with "*#*#4636#*#*" code) but it still does not work...
Click to expand...
Click to collapse
Works for me now. Went into that test menu and selected GSM/CDMA auto PRL and I now have 3g. Didn't have to reboot.
3G cannot set for Virgin UK Sim
MarkMcLovin said:
Works for me now. Went into that test menu and selected GSM/CDMA auto PRL and I now have 3g. Didn't have to reboot.
Click to expand...
Click to collapse
I am also having the same problem, purchased the Nexus 5 from carphonewarehouse, can set on 4G or 2G, but when i set to 3G and comeback, it resets. Is that a SIM card problem? I tried to go on testing mode and apply GSM/CDMA auto PRL, that also not working. Is that a KitKat bug?
Same problem on Orange/EE in the UK. I can see the 3G option but phone won't let me change to 3G. Option never sticks. Just stays on 2G. Any ideas? Is this a known bug?
Thanks 101
101_North said:
Same problem on Orange/EE in the UK. I can see the 3G option but phone won't let me change to 3G. Option never sticks. Just stays on 2G. Any ideas? Is this a known bug?
Thanks 101
Click to expand...
Click to collapse
i think it's not a bug.i think it's a hardware problem. i'm having it with vodafone italy.
Same here on T-Mobile Austria :/
Already changed SIM card, without success. Maybe provider related issues?
unexist said:
Same here on T-Mobile Austria :/
Already changed SIM card, without success. Maybe provider related issues?
Click to expand...
Click to collapse
I'm on straight talk TT&T with a new SIM card, but sometimes the network mode doesn't stick. No idea why...
replaced a new 3G SIM, no luck
Just replaced a new 3G SIM Card didn't work the 3G option for me - Chunghwa Telecom Taiwan.
But I can select 2G, and dial number to make a phone call, so the SIM slot seem works fine, maybe just configuration issue?!
And, also I find a very annoying defect of my Nexus 5 32G(White), when hard-reset or flash to Factory Image, my Nexus 5 32G white goes crazy!! it just keep stuck and loop at Google Logo (not even show the 4 circle animation), and won't boot at all!
And I finally find a way to make it boot, by keep trying repeat flash factory, erasing userdata, erasing cache etc. is every had this issue?
EE/T-Mobile (uk) and I can't select 3g either, well I can but it doesn't stick.
I have a similar problem, except I can only select 3G / 4G, and not 2G because the 2G option isn't even displayed!! So infuriating. It still works through the *#*#4636#*#* menu, if I select GSM only then it does indeed go to 2G.
Is it possible that the SIM is somehow telling the phone OS it can't do 2G only? This didn't happen with my old carrier (same phone, only just switched). I have a feeling it's caused by the same thing that makes my phone number show up as 'unknown' now, too.
I have the same issue, I tried two different SIM, on is a Straight Talk sim that is set up to use the ATT network and used a T-Mobile sim card, both were unable to keep 3G as a setting.
My Nexus 5 seems that reluctant to drop from 3g to 2g when 4g is selected i have given up and now just manually select 2g to make sure i have a signal (im out in the sticks a bit). Sat at the PC with 4g selected i get no signal whatsoever, with 2g selected i get an indicated full signal strength.
Why on earth the N5 is so reluctant to dip its toe in the 2g territory when no data is on is beyond me.

LG G2 AT&T D800 Stopped working with 4G LTE

Hello,
My LG G2 D800 AT&T suddenly stopped working with 4G LTE, I am from Venezuela with a service plan with Movistar and I already had my sim card ready to work with 4G also had a data service for LTE, in fact I was working with 4G for aproximately 3 months under Band 4(1700/2100) but one day without installing any additional software the phone stopped working with 4G.
I placed the sim card into a different phone and the 4G worked on that phone.
I have tried factory restore without any third part application, also included the company APN and it is still in 3G not in 4G.
I entered into the hidden menu and selected the BAND4, my android version is 4.4.2 but it doesn´t allow to select 2G/3G/4G or select any prefered network you can just search for available networks and if I do I just find WCDMA and GSM not LTE. The other option available beside Search for available networks is Automatic Selection which usually selects the LTE network but now just select WCDMA.
I also tried entering *#*#4636#*#* and try to select any prefered band but that option is not even listed, I think is the stock rom.
I don´t know what to do now, I have tried everything but I don´t know if I have to install a custom rom in order to get the option to select the prefered network. I would like to keep my stock rom because I use quick remote and some other application I know I won´t find in a custom rom.
I hope somebody can help me because the LTE data service are really expensive and I am not using right now.
Please I need your help!!

How to enable data on H950?

Hey all,
So as the title says, I recently got a replacement unit for one I lost. This one came with 5.1.1 so I'm currently on a rooted stock debloated AT&T ROM. Just put my SIM in it, text and voice work fine, but if I turn data on nothing happens? No data symbol, nothing. I'm in Australia, and want to try enabling more 4g bands in the hidden Menu, but I went through the whole thing and couldn't find where to enable them? If someone could help me out it'd be appreciated.
Cheers
maybe you have to add the correct APN for your provider. I am in the US so I don't know Australia's provider.

Lg g4 h810 works 2G only

Hi,
I bought this phone Lg G4 h810, it shows AT&T logo whenever i boot it and the problem is despite of network mode on lte/wcdma/gsm/auto it always runs on2G internet speed and shows E sign.
I am from india and many service providers are still not offering4G internet service. But this phone doesn't even runs on wcdma. My previous phone lenovo was nicely running on wcdma and always showed the sign H.
My cellular operator is idea cellular and i had a word with them, they sent me settings and all and help me input the settings manually too, but nothing worked.
I checked even the frequencies, idea cellular is offering UMTS B1(2100) and UMTS B8(900 gsm). I checked this on LG website and these bands are compatible with the phone i bought, but still i can't get anything more than2G. Why so?
Plus there is one more problem, when i switched it on for the first time it showed update available And when i tried to update, it showed error and now always there's an icon on top left corner of phone saying couldn't install system update. I tried restarting and updating the device many times, but it's still the same.
Any help is much appreciated.
Thanks in advance.
Have you put your Company APN?
Yes i did, the company executive even helped me to manually save the settings to run the internet in a 3G mode. But all efforts in vain.
Did you solve the issue?
Anything new? I have the same problem.
I have this problem too
Try hidden menu with *#546368#*810# and under Field Test menu / Modem settings if there is VoLTE on/off chose VoLTE and restart. I have done that and my phone starts working with 4G. Don't forget to set up good APN if it's not automatically set by network provider.
scytalemk said:
Try hidden menu with *#546368#*810# and under Field Test menu / Modem settings if there is VoLTE on/off chose VoLTE and restart. I have done that and my phone starts working with 4G. Don't forget to set up good APN if it's not automatically set by network provider.
Click to expand...
Click to collapse
Hi
Under VoLTE there is another entry named "Session" and in there
RPR(on/off) switch
I enabled it and restarts but it is again on 2g
Anyone further on this issue??
I have this problem too
I was flash the stock firmware,custom firmware customizing the build.prop,changed the settings in the engineering menu *#546368#*810# disconnected volte,changed LTE bands forcibly. Nothing helps,dont work 3G LTE - 2G only(. I realized that I need to re-flash (change) the original QCN file for H810 and re-register IMEI , but I can not find QCN it freely available.
Hello there, i had the same issue. The fix that worked for me was searching for network manuallly and reconnecting again to my carriers LTE network. Worked as a charm. The issue maybe was a brutal handover as I had been travelli g from a city to another one 200 km away. So somehow I had been disconnected from the LTE network and left stranded in the 2g one. Try it it should work

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