I replaced the screen on my Moto after it broke. Completely successful closed the back but i didn't put the screws i wanted to test it first, but after testing i found out the bottom (back, home and recent apps buttons) doesn't respond to touch, and im sure i never damaged the screen i was so careful and more secure.. so i thought maybe it was just a cable connectors maybe or sumn similar, so i fully reopened again and start to connect all the cables more careful one by one. After i was done before i put the screws again i had to test it, and this is what drives me crazy.. this time the touch was not responding from the bottom to like few more inches up, close to half of the screen i can say,like i made it worse this time, i didn't bother opening again so im here asking for what could be wrong? the screen is super clean never dropped never scratched it was just new one i bought it for like $61,Any ideas as to why that might be wrong here? i want to back up via twrp and root but i cant do it since the bottom wont respond to touch and neither twrp has no rotation feature.
help anyone?
finally fixed the problem never mind anyone having same problem i will be glad to help
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Hi all,
I am at my wits end on this problem if anyone can offer any adivice it would be greatly appreciated. So let me give a recap of what has occured thus far. The water damage tag for some reason turn pink thus i am unable to get warranty exchange. I am pretty certain that the phone has never been expose to any water of anything of that sort, but i do live in houston, tx so might be humidity or what not that cause the tag to turn. Anyways.
1. This all started after i flashed RRE 5.2 RC3. Initially after a successful flash everything seem normal and fine. Then next morning i woke up to a frozen screen with many verticial lines running up and down the screen was almost unreadable. Initially i thought it was a bad flash or just random lock up. I did a hard reset and tried to enter the bootloader. Black screen, it does seem like the backlight is coming up but nothing on the screen. I can hear the phone power on and boot successfully into windows. Activesync connects i can browse the contents of the phone.
2. After flashing to stock att rom and stock htc roms same symptoms. So at this point i am thinking crap bad LCD screen. so I ordered both the digitizer and lcd screen for good measure. I replaced them hoping that a bad LCD was all. replaced both screens and i powered on the phone. same problem. black screen. The phone still powers on and boots into windows. Activesync still connects and i cna still reflash the phone.
3. I work extensively and do both desktop pc and notebook repair. I am not new to dealing with small electronic repairs. but at this juncture i am unable to identify the cause of hte malfunction. i am hoping maybe some of the gurus here might be able to shine some light on the subject.
Thanks in advance for any help.
I would have followed the same approach; your description makes it sound like it might be some kind of backlighting issue at first read. I'm inclined to think it might be a cold connection (bad connector) on the main board.
Silly question, what happens if you power up the phone with the keyboard exposed?
*EDIT* Not sure if you have been here yet: http://www.mikechannon.net/
Cheers,
i just tried to power up the phone with keyboard exposed. Powers up the same as with the keyboard hidden. Still boots up fine but black screen. I already have the service manuel dowloaded. i have checked around with several repair places both local and on the web. Seems like no one has any parts for the att fuze/touch pro gsm except for the lcd and digitizer and a speaker.
its quite possible that it is a main board but as the same time it might be something as simple as a ribbon cable. i have contacted htc about doing a possible repair and they want wayyyy too much for just a main board repair almost $400 USD.
Anyone have a bricked/ non working touch pro they would like to sell ? =P
fkoong said:
its quite possible that it is a main board but as the same time it might be something as simple as a ribbon cable.
Click to expand...
Click to collapse
Could be a bad ribbon cable ... and firmly pressing around the front/back of the unit shows no change?
pressing the phone front and back show no changes to display. in a very dark room I can see that there is light emitting from the display but its just the screen is not displaying anything visable. this occured both before and after i changed out the screens. I'll do another visual inspection of all the boards to see if there is any bad resistors burnt out circuits etc.. but i didn't notice anything mentionable during my first 2 inspections. Maybe 3rd time is the charm.
Thanks for all the feedback thus far Hilaireg it is quite appreciated. All this venting has at least made me feel 1000% better than after i replaced my lcd and still same problem at least i don't feel like a complete idiot!
Sorry I couldn't be of much help ... you've done all the steps a seasoned hardware person would do.
Do post back to let other folks know if you get it back up and running.
Cheers,
you have a pm fkoong.
I have possibly the same problem. Phone got wet, dried it out for 2 days (in a container of rice). Phone worked but had "water marks" on screen that disappeared after two days and everything was fine for about 2 weeks. Then one day (happened to be humid misting rain eve in Charleston) the screen is blank (hint of backlight only). A soft reset and it seems OK for about 1hr, then blank again. The hard resest screen displayed OK (readbale text etc), but didnt work. But as I write this, I retry to document it results correctly and the NATF ROM is reloading and the screen works! We will see how long!!
Well.. not that long, the end of the ROM load and it went blank again, seems like a video driver problem. The Press VoluP to boot does show some red artifact.
Trying hard reset again (No SIM no uSD)
The NATF v4.4 loads and gives me the Tap screen, Align Screen, stylus, loads customization, opera, tf3d, then loads a bunch of files under ...... and then the screen goes blank again, seem like what happened last time, so Ill try loading a fresh ROM copy... later
Ok, so I've had my Fuze like 4 or 5 months now and have had no problems until a day or two ago. I try to do anything, my screen does not work properly. I touch somewhere and it doesn't register it 95% of the time. I looked at the screen and there seems to be a little liquid under there but I don't know how it got there, I put a screen protector on it the whole time I've had it and it just appeared out of nowhere and it's never had any kind of liquid spilt on it or anything. I try to click on the text box for SMS in touchflo 2.1 and it won't go in there and it starts moving the text messages up and down and opening task manager randomly and whenever I open the start menu it goes right into moving the items around. I have tried reflashing but have not yet tried to go back to stock. I'm going to try that and if it doesn't work I'm takin it in to AT&T to see if they can either give me a new one or fix it.
I have had the same problem with my screen on Touch Pro.
I had to get the phone repaired under warranty. I think HTC replaced the screen.
Search the forums, quite a few people have had this problem.
Has it been exposed to heat?
Seeing as your a fellow texan, have you left it in your car or under direct sunlight for a prolonged period?
I'd look up an At&t Device Support center and take it to them, they should change the device on the spot if there's no physical damage and its still under warranty.
Make sure you revert to the Stock/Shipped ROM and SPL (i wouldn't worry too much about the SPL though if you can't get it, i've turned in 2 devices with a hardSPL and nothing ever happened, but its better to be safe then sorry right?)
best of luck
Anyone else who owns a Touch Cruise have their touch screen just stop functioning altogether? I came back to use my phone which was just sitting in the car and the touch screen no longer works...Obviously this did not happen due to being dropped, though it was a little warm nothing unusual by any standard.
All the hardware keys work, everything else...just the touch screen is dead. Has anyone else had this happen and if so were there any steps to reviving the screen or was replacing it an option, if so what did you do?
Free Man said:
Anyone else who owns a Touch Cruise have their touch screen just stop functioning altogether? I came back to use my phone which was just sitting in the car and the touch screen no longer works...Obviously this did not happen due to being dropped, though it was a little warm nothing unusual by any standard.
All the hardware keys work, everything else...just the touch screen is dead. Has anyone else had this happen and if so were there any steps to reviving the screen or was replacing it an option, if so what did you do?
Click to expand...
Click to collapse
I had this problem with mine, it was just to send it to their lovely repair center through the dealership since I still got my Warranty, they exchanged the front panel, witch senses the touching. Depending on where in the world you live you should be able to by a separate one, or get it repaired by them. I hope it solves for you...
Thanks, I am well out of the 1 year warrant and in the US, which is not even where this phone was originally warranted so there is no chance of that.
I believe the cost of repair outside of warranty, and the time it would take that I would be out of my phone would not be worth it. I am hoping that I could purchase a replacement screen and repair it myself...Anyone have any direction here to do so?
Let me clarify something in regards to the malfunction. The screen itself is still visible and I can see everything as I would normally on a fully functioning lcd screen...The screen simply does not respond to any touch!
Touch Screen stop
hi i install the wwe-hero-3g and it stop it say"Tap the screento setup the windows" my phone is a at&t 8525 so what can i do.
i have the exact same problem. makes the phone useless
Hi try getting into the screen set up, ie where you tap the screen on first boot. You can use the program "mymobiler" to operate the screen through the computer.
Hope this helps!!
Same ****..
Have the same silly situation. Can´t even install the above program as it is impossible to respond "yes" to question about installing.
Have just ordered a replacement digitizer from this source:
http://www.chinaontrade.com/advanced_search_result.php?keywords=htc+digitizer&categories_id=
Don´t know if I will be able to fix it and I have also ordered a new Iphone as
I´m getting tired of all the problems with my loved Touch Cruise.
I'm not sure if it's lag or what, but my phone screen won't come on. I think it's a ribbon that was disconnected or something though. For about a few hours if I were to press power to see the lock screen, all I saw where a bunch of rainbow static. Then I powered my phone on and off because nothing would work and now it's jut black! Does anyone know what's wrong? I can't boot into clockwork so I don't think it's a rom problem. Does anyone know the problem or have any idea to fix? Anyone I should ask specifically?
maybe water? even having my phone in the bathroom while i take a shower cause me that
It's not water, I never bring my phone close to place with water :/
can you boot into the screen where there are 3 droids with the skateboards? (i not sure whats the name)
I think I can boot and my phone still works, because it still rings when someone calls and it still vibrates when someone text it, but I just can't pick up or reply (because the screen won't come on). I should be able to boot into that thing, but I can't anything :/
well bro sorry i cant help you :/ maybe it could be the screen,the ribons or somethings loose. did it fell?
aznangel1408 said:
I think I can boot and my phone still works, because it still rings when someone calls and it still vibrates when someone text it, but I just can't pick up or reply (because the screen won't come on). I should be able to boot into that thing, but I can't anything :/
Click to expand...
Click to collapse
Seems like either broken ribbon that connects the screen to the "motherboard', or dead screen itself. That's exactly how 1 of my phones died (it was too complicated to disassemble and fix it myself)
But once I had similar problem with my TP2, the screen first become unresponsive to any touch, and then it went just black after restart (and every next restart). However all keys did work.
Hard reset somewhat helped, the screen actually came back, but it was still stuck on setting up Windows Mobile (if you know WinMo: the part where you calibrate touchscreen), apparently "touch" part of the screen didn't work.
I thought it is ribbon or screen assembly, but since all the keys worked I flashed another ROM and what do you know: all problems went away. It worked fine for as long as I had it. I never figured out what caused it/was the problem.
koete said:
well bro sorry i cant help you :/ maybe it could be the screen,the ribons or somethings loose. did it fell?
Click to expand...
Click to collapse
MT4GS said:
Seems like either broken ribbon that connects the screen to the "motherboard', or dead screen itself. That's exactly how 1 of my phones died (it was too complicated to disassemble and fix it myself)
Click to expand...
Click to collapse
Yea I think that's the problem here. I think I'm just going to borrow a friends mt4gs to use and navigate recovery and do a back up and just buy a new one and restore. Thanks for all the help guys
After having a duff sd slot on my original surface my replacement arrived today, all good, left it doing updates and installing my apps for a while, all was well, or so I thought..
The keyboard is now not responding after a while, connected, works, close the cover, open it again, screen doesn't come on, press power button screen comes on, keyboard not responding, close cover, screen stays active, disconnect keyboard and reconnect it and it works again..
Had a quick look through the settings and there's nothing I can see that relates to keyboard sleep or power management..
Tried it on my old surface and its fine :\
Wondering if anyone has seen or heard anything similar, otherwise another tech chat with support tomorrow...
You might want to try rebooting the new Surface, and make sure the connection port where the cover links up is clean, but otherwise I don't know what would cause that problem. I've had cases where the cover wasn't recognized, but disconnecting and reconnecting it fixed that.
Only issue I ever have with the cover is if I remove it while the tablet is sleeping and when it wakes it thinks it is still attached.
It's been rebooted many times so dont think its that, had a poke thru device managet last night and looked for power saving stuff but nothing relavant..
Connectors are all clean and it works in the old Surface.. :/
Maybe the keyboards just missing the tablet it came with lol
Still nothing, hard reset, power offs nothing, have now noticed that the edges of the touch cover are peeling apart at the corners so might get this replaced as well, so far the support guys have been spot on, the device however while really promising just lacks finish :\
Trig0r said:
Still nothing, hard reset, power offs nothing, have now noticed that the edges of the touch cover are peeling apart at the corners so might get this replaced as well, so far the support guys have been spot on, the device however while really promising just lacks finish :\
Click to expand...
Click to collapse
Two options....
1. Return the cover..
2. Bring your surface bad cover to Microsoft store and let them figure out what is wrong...
I am very happy with my surface and the touch cover...
I have a 5 second delay sometimes when opening and closing. Otherwise, ref let msft know
truffle1234 said:
Two options....
1. Return the cover..
2. Bring your surface bad cover to Microsoft store and let them figure out what is wrong...
I am very happy with my surface and the touch cover...
Click to expand...
Click to collapse
I've had 2 bad units now, don't think its the cover as it worked on the first surface before I returned it.
I'll get onto surface support when they are back, I don't seem to be able to raise a ticket on the new unit, touch cover might end up going back as well at this rate...
Sent from my HTC Desire HD using Tapatalk 2
I've had the same issue with the type cover. Sometimes it works fine throughout. Other times it seems to fall asleep until an adjustment is made.
I've caught the connection off by a few millimeters at times (although that doesn't explain why the initial connection would work), but you can look and check for that as well.
From now on I'll simply restart from the Power button without removing the connection to see if it's really a 100% mechanical issue.
Ha I've had all of these problems you've named
On Live Chat with support now, the MS forums seem to suggest a reset, I've tried it a few times tho, will see if they will fire out another cover..
Right, cover is being swapped out on AR as well now, hope they hurry up and take the hold off the card though, the hold is for more than it would cost to actually buy the bloody thing new again..