Database Info

Camera Focus Problem

Anyone's camera having trouble focusing more than a few inches from the camera? In monochrome mode, it focuses fine, but in regular camera or video mode, mine can't focus properly. I tried resetting the camera app, but that didn't help.

Yeah, having the same issues on our Mate 9 (Chinese Version) since the latest patch for EMUI 5.0... We tried a factory reset but nothing worked so far. Hoping for a fix soon...
Current software version is MHA-AL00C00B175

def4ke said:
Yeah, having the same issues on our Mate 9 (Chinese Version) since the latest patch for EMUI 5.0... We tried a factory reset but nothing worked so far. Hoping for a fix soon...
Current software version is MHA-AL00C00B175
Click to expand...
Click to collapse
I sent mine in to Huawei for repair last week. Waiting to hear back if it will be a repair or replacement. While I was waiting for the shipping label, there was a day where it started working, but then it stopped again.

Also noticed that the focus works fine for close objects, just everything farther away than about half a meter gets blurry... I dearly hope its just a software issue instead of a hardware error...

def4ke said:
Also noticed that the focus works fine for close objects, just everything farther away than about half a meter gets blurry... I dearly hope its just a software issue instead of a hardware error...
Click to expand...
Click to collapse
That was the same with mine. Factory reset didn't help. When I first got it, I actually had the opposite problem but thought I just needed to put macro mode on.
I got my phone secondhand so I don't know if it came like that. The one day it worked again, it did seem like it was slightly blurry though.

Has there been any update on these issues?
My ADM mate 9 has the same issues as above.

75cortina said:
Has there been any update on these issues?
My ADM mate 9 has the same issues as above.
Click to expand...
Click to collapse
Mine arrived there almost 3 weeks ago and I'm still waiting. It's been almost 2 weeks since I got an email from the repair center saying they're looking at it. CS seems disconnected from the repair center and can't give any kind of estimate.

Received a replacement phone today so I'm not sure what the actual problem was. I'm pretty sure I only got the replacement because I called to complain that it had been a month. It's probably better that I got a replacement instead of a repair though.

I have the same problem
Did any one have a solution?
Did Huawei replace the unit or fix the problem?
---------- Post added at 05:32 PM ---------- Previous post was at 05:25 PM ----------
I have the same problem
Did any one have a solution?
Did Huawei replace the unit or fix the problem?
Plz answer
[email protected]ahoo.com
Thnx
Dr Ahmed

Did you read my post above? They sent me a replacement so I don't know what the fix is. My guess is it's a hardware problem though. Going through warranty if it's available to you is the best option. It may be a long painful process like it was for me though.

All with camera focus problem are with Chinese version of Mate9?

Mine is US. I don't know what versions other people have.

I'm having the exact same issue, with monochromatic looks perfect. But in the rest modes look awful

mine is a huawei mate 9 pro lon-al00c

Our phone was sent in as RMA too, the seller confirmed the hardware problem and repaired it apparantly, just received a noticed that its done and will be sent on its way back to us... I will report if it seems like an actual repair or a replacement, took about 3 weeks + about a week for shipping to china. Lets hope that problem doesnt affect all mate9

But it looks like a software issue, monochoromatic looks perfect

jachig said:
But it looks like a software issue, monochoromatic looks perfect
Click to expand...
Click to collapse
You do know that the mate9 has 2 different camera modules, one color and one monochromatic? If it would be a software issue, there wouldnt be any need for repair/replacement, just an update...

I have the same problem. After searching online for this issue, I realized that it's a hardware issue with the color camera. If I smack the phone, while the camera app is on, the camera is able to focus a bit better. Not 100% though. Very annoying... BTW, I'm on the US version with the B190 build.
Sent from my MHA-L29 using Tapatalk

I've solved my problem Debranding the phone. Mine was mate 9 pro Chinese version lon al00. Now I'm on Lon al29. Europe Version. With the bootloader unlocked and a debranded from funky huawei. Thanks a lot to all

P10 cannot focus
Camera cannot focus but monochrome and front camera is working well .so anyone can email me , is there anyway to repair or is it possible software issue ? Kindly let me know the possible solution.
[email protected]'m
Thanks

Repeating characters whenn typing

Has anyone else had an issue where characters are repeated when typing (like in the title)? Had the phone for a week now and I'm really impressed but this little issue is ddriving me nuts. I thought it was an issue with SwiftKey but swapping for the built in Gboard hasn't resolved the issue. I'm running the current firmware release C432. Happens with sspacees too...So odd?.

tdiboy said:
Has anyone else had an issue where characters are repeated when typing (like in the title)? Had the phone for a week now and I'm really impressed but this little issue is ddriving me nuts. I thought it was an issue with SwiftKey but swapping for the built in Gboard hasn't resolved the issue. I'm running the current firmware release C432. Happens with sspacees too...So odd[emoji20].
Click to expand...
Click to collapse
Your fingers needs learn the new size of device, my fingers needed it [emoji6]
Enviado desde mi BKL-L09 mediante Tapatalk

tdiboy said:
Has anyone else had an issue where characters are repeated when typing (like in the title)? Had the phone for a week now and I'm really impressed but this little issue is ddriving me nuts. I thought it was an issue with SwiftKey but swapping for the built in Gboard hasn't resolved the issue. I'm running the current firmware release C432. Happens with sspacees too...So odd.
Click to expand...
Click to collapse
Same problem here.

This happened to me once or twice. I noticed that it happened when I accidentally swiped over the keyboard instead of typed a letter. Maybe the same happened to you.

Thanks for your responses. I've noticed that it got worse the more quickly I typed. I did a power cycle (AKA Magic Reboot) shortly after I made the post and it doesn't seem too bad now (typing this on a laptop). Doesn't look like it is "an issue" as such as its only a couple of people reporting it here. Hard to tell as it has not been available long so the user-base will be fairly small.

tdiboy said:
Thanks for your responses. I've noticed that it got worse the more quickly I typed. I did a power cycle (AKA Magic Reboot) shortly after I made the post and it doesn't seem too bad now (typing this on a laptop). Doesn't look like it is "an issue" as such as its only a couple of people reporting it here. Hard to tell as it has not been available long so the user-base will be fairly small.
Click to expand...
Click to collapse
There was another thread where a few of us were discussing... The 130 update definitely reduced touch sensitivity so there are missed touch points when typing and also repeating letters when typing fast.. The 100 firmware was fine.. I did send them a message on HiCare and they said they'd pass it over to the dev team.. Hopefully the next update fixes it..
Sent from my BKL-L09 using Tapatalk

That's interesting... I'll try contacting them using that method. Was it the Live Chat facility? It has been doing it all through this message but I've been spell checking as i go. Only served to remind me how annoying this issue is. Bar that. I love this phone?.

tdiboy said:
That's interesting... I'll try contacting them using that method. Was it the Live Chat facility? It has been doing it all through this message but I've been spell checking as i go. Only served to remind me how annoying this issue is. Bar that. I love this phone[emoji7].
Click to expand...
Click to collapse
Yeah HiCare live chat feature.. You can let them kbow.. I also mentioned the lack of a feedback/bug report app/service. Might as well mention that if you think it'll be a good idea..
Next time quote the post so people get notified that you replied
Sent from my BKL-L09 using Tapatalk

+1 for the problem. But getting better day by day

Targaeryan said:
Yeah HiCare live chat feature.. You can let them kbow.. I also mentioned the lack of a feedback/bug report app/service. Might as well mention that if you think it'll be a good idea..
Next time quote the post so people get notified that you replied
Sent from my BKL-L09 using Tapatalk
Click to expand...
Click to collapse
I tried the Live Chat facility and they suggested clearing the Cache Partition. I did that and still get the issue (typing this on laptop). He said that it was the first case he had heard of this happening (funny how they always say that...). I might try the live chat again to see what can be done. I mentioned about the lack of feedback/bug report and he said he would "pass it on" so not much use really.

same here.

enzippo said:
same here.
Click to expand...
Click to collapse
It seems puzzling that if it were a software issue, then everyone running the 130(C432) release would we mentioning it on this forum. As it seems a little quiet with regards to that, this make me think its a hardware issue affecting a limited number of handsets.
I'm hoping that the next update (overdue for Feb and now due for March update) may fix it. If not, I'll be sending it off for repair with John Lewis in the UK where I bought it from.

tdiboy said:
It seems puzzling that if it were a software issue, then everyone running the 130(C432) release would we mentioning it on this forum. As it seems a little quiet with regards to that, this make me think its a hardware issue affecting a limited number of handsets.
I'm hoping that the next update (overdue for Feb and now due for March update) may fix it. If not, I'll be sending it off for repair with John Lewis in the UK where I bought it from.
Click to expand...
Click to collapse
I had no troubles with the earlier b100... i think is software releated.

enzippo said:
I had no troubles with the earlier b100... i think is software releated.
Click to expand...
Click to collapse
I have to say, I think the new 140 update fixed it! I'm not having missed touch events or repeating characters.
Sent from my BKL-L09 using Tapatalk

Targaeryan said:
I have to say, I think the new 140 update fixed it! I'm not having missed touch events or repeating characters.
Sent from my BKL-L09 using Tapatalk
Click to expand...
Click to collapse
i'm waiting the update too, but c432 fw not yet released.

Fellas, the bug is also known as "double tapping" and it software related only. Few years ago Huawei P8 Lite had it and after a several updates it was fixed.

qtoo941 said:
Fellas, the bug is also known as "double tapping" and it software related only. Few years ago Huawei P8 Lite had it and after a several updates it was fixed.
Click to expand...
Click to collapse
I finally did the factory reset as suggested by support a while back and strangely (had no hope that it would fix it), the issue has (so far) not returned .
I'm wondering if the issue occured as a result of the the January 130 update which started to install as soon as I connected the phone to the WiFi when I first set up the handset. Anyone else who are having the issue after the update but have not done a factory reset, I recommend that they try it. If you have done the reset, do you still get the issue?
Hopefully the 140 update (due any day?) will now sort out the dropping bluetooth whilst streaming music.

tdiboy said:
I finally did the factory reset as suggested by support a while back and strangely (had no hope that it would fix it), the issue has (so far) not returned .
I'm wondering if the issue occured as a result of the the January 130 update which started to install as soon as I connected the phone to the WiFi when I first set up the handset. Anyone else who are having the issue after the update but have not done a factory reset, I recommend that they try it. If you have done the reset, do you still get the issue?
Hopefully the 140 update (due any day?) will now sort out the dropping bluetooth whilst streaming music.
Click to expand...
Click to collapse
Any news about this topic? The more I type the more letters tend to repeat... Very annoying

Flyingdaddy said:
Any news about this topic? The more I type the more letters tend to repeat... Very annoying
Click to expand...
Click to collapse
My factory reset seemed to resolve the issue but it came back shortly afterwards but not as bad as it was previously. That or I've become more accustomed to it. EIther way, it is still here. I take it you are not on the C432 (UK?) variant like mine? No sign of the 140 update for me yet which seems to resolve it for some users suffering the same issue.

tdiboy said:
My factory reset seemed to resolve the issue but it came back shortly afterwards but not as bad as it was previously. That or I've become more accustomed to it. EIther way, it is still here. I take it you are not on the C432 (UK?) variant like mine? No sign of the 140 update for me yet which seems to resolve it for some users suffering the same issue.
Click to expand...
Click to collapse
I'm on the European model, see screenshot. Still 130 apparently.

Make POCO F1 stable

Instead of asking Xiaomi or the POCO team for more features, we should ask them to fix the basic issues such as touch issue(now it is only on the edges on my device with 8.12.27 firmware), and fix the notifications and hide notch options before moving onto new features like 60fps videos and such. It seems like the whole MIUI forum is filled with people asking for new features instead of making it stable.
Also can anyone comment on whether the touch is a hardware issue or a software one? Can it be fixed by devs of XDA?

itscooltime said:
Instead of asking Xiaomi or the POCO team for more features, we should ask them to fix the basic issues such as touch issue(now it is only on the edges on my device with 8.12.27 firmware), and fix the notifications and hide notch options before moving onto new features like 60fps videos and such. It seems like the whole MIUI forum is filled with people asking for new features instead of making it stable.
Also can anyone comment on whether the touch is a hardware issue or a software one? Can it be fixed by devs of XDA?
Click to expand...
Click to collapse
it's hardware related, can be fix by software but the fix for some it's not equal to others, so hard to make a universal fix...

Can you clarify please ?
TioCareca said:
it's hardware related, can be fix by software but the fix for some it's not equal to others, so hard to make a universal fix...
Click to expand...
Click to collapse
Hi, can you please guide to more info regd it's HW-related ? Thinking of buying one, but quite unclear what exactly going on with this issue.
Thanks in advance

maczpiku said:
Hi, can you please guide to more info regd it's HW-related ? Thinking of buying one, but quite unclear what exactly going on with this issue.
Thanks in advance
Click to expand...
Click to collapse
Not really got an announcement for you to read, but if you search here in the forums you can see that different batches of the poco ( month of fabrication)(first batch even got screen bleeding) work better with some firmware versions and others work better with different firmware version, that is related that xiaomi is trying to fix the ghost touches by changing the way screen reacts to touch, but some batches work better in a way that make lag or ultra sensitive touch in others, that happens because the screen is not build the same way hence the "different" screens ...
Depending for what you will use the phone, that's not a really serious problem, noticeable more in some games...
Hope i explained myself good...q
Here are some testimony from users with different batches:
yoprateekyo said:
Touch issues are there in all the pocos except the latest batches now.
Touch issues are not severe are usable.
Some builds fixed half issues other created half.
If you wanna buy just buy you won't regret.
If touch gets perfect i am more than happy if not i can still live with it happily.
Rprpprrp ( i typed pr pr pr pr) this is issue.
But you will become habitual within a day or two. big deal.
Click to expand...
Click to collapse
RohanAJoshi said:
Tp firmware is same for all.
But you have different touch panel than others.
Most of us have novatek which is sh*t.
You are lucky user.
Click to expand...
Click to collapse
RohanAJoshi said:
Guys : Touch issue is real, face it or go for another model.
As per this thread suggest, even if you get newer touch screen panel, there is no 100 % guarantee that touch will work fine.
.
Because : old panels all issues fixed from 8.11.23 beta to 8.12.20 beta, and in this period newer panels got issues.
So they reverted that fix in 8.12.27 beta. But then again same issues are back for old panels. And newer panels are good now.
Now old panel users are waiting for new update which includes 8.12.20 touch firmware.
.
So Xiaomi has fix for everyone but they don't know proper way to implement it. ( recognising both users and applying fix upon it)
In coming days they will find it.
And everyone will be happy.
In worst case, you need to go service center for flashing new firmware with new bootloader which can recognize which panel you have.
.
So, waiting is best way for it.
Click to expand...
Click to collapse
mario123m said:
Oh that's interesting. Some people here claim that newer batches don't have the touch problem yet you seem to have the exact same issue as my unit which was assembled in July 2018. Full four months and the issue still there... That is why I don't believe there are Poco users who don't have this problem.
Click to expand...
Click to collapse
rudge79 said:
Some things are a pattern: it involves all Poco f1 made in August 2018.
8.12.27 is the latest firmware we can use.
Any firmware which is more recent gives the black screen. So we must have a different display manufacturer.
The only solution I see is to update vendor and firmware without the display drivers.
Click to expand...
Click to collapse
jineshpatel30 said:
From what i understood and feel by flashing almost every Pie beta & stable is, there are atleast 2 set of touch screen that Xiaomi used in POCO F1, so we are getting conflicting results/reviews in term of touch response.
So, if you try to satisfy ones for whom touch is good enough with Pie stable of current beta build other segment will cry-out loud with issue, if you go with older beta build like 8.12.20 then people like me whose device work good enough on stable Pie will face touch issue.
So, it's never ending game and Xiaomi should accept the hardware issue, replace & be done with it.
Click to expand...
Click to collapse

Delay when pressing notifications

Hello guys, I recently got my new Oneplus 8T, and, whilst the device is amazing from what I could use it, it has an annoying flaw that I couldn´t find any information of.
When I press a whatsapp, telegram, etc notification, there´s a bit of delay inbetween the press and the start of the app opening. The phone does it the majority of times, as you can see in the video below (at the 10 second mark it opens it right):
Do you have an idea on what could be causing this? Does any of you have the same issue I do? I tried turning off everything related to battery saving, even factory reseting. Any help is much appreciated, thank you in advance!

Avrammm said:
Hello guys, I recently got my new Oneplus 8T, and, whilst the device is amazing from what I could use it, it has an annoying flaw that I couldn´t find any information of.
When I press a whatsapp, telegram, etc notification, there´s a bit of delay inbetween the press and the start of the app opening. The phone does it the majority of times, as you can see in the video below (at the 10 second mark it opens it right):
Do you have an idea on what could be causing this? Does any of you have the same issue I do? I tried turning off everything related to battery saving, even factory reseting. Any help is much appreciated, thank you in advance!
Click to expand...
Click to collapse
I have exact same issue and I guess all might be having same issue, just that they don't notice it..quite annoying to be honest...

ram4ufriends said:
I have exact same issue and I guess all might be having same issue, just that they don't notice it..quite annoying to be honest...
Click to expand...
Click to collapse
I've come across some people with this specific flaw, I contacted Oneplus and they told me to factory reset the phone and if that didn't help (which did not, since I've gone wayy further with it, installing HydrogenOS and older versions of OxygenOS and didn't solve the issue), it "might" be a software issue and it "might" be solved in the next software update.
For how much have you been with the phone?
What is bugging me is that this problem is too specific for it to be a hardware issue.

Avrammm said:
I've come across some people with this specific flaw, I contacted Oneplus and they told me to factory reset the phone and if that didn't help (which did not, since I've gone wayy further with it, installing HydrogenOS and older versions of OxygenOS and didn't solve the issue), it "might" be a software issue and it "might" be solved in the next software update.
For how much have you been with the phone?
What is bugging me is that this problem is too specific for it to be a hardware issue.
Click to expand...
Click to collapse
I have the phone for a week...I don't remember having this issue in my earlier OnePlus phones..it might be OOS 11 issue...

ram4ufriends said:
I have the phone for a week...I don't remember having this issue in my earlier OnePlus phones..it might be OOS 11 issue...
Click to expand...
Click to collapse
Yes, I still have my Oneplus 7 Pro and it works flawlessly. I think I found something crucial.
The problem lays whitin the "Notifications" apartment. I'll explain myself.
As you can see in this new video I recorded
that weird delay shows when I open a notification coming from the tab "Notifications". BUT, when I open the SAME APP (Play Store) from a notification coming from "Other notifications" there's no delay at all, the phone works flawlessly, see how I press to see how my download is going, there's no lag. It would be wonderful if you could try it yourself, and see if that's the case on you unit too.
Taking this into account, I'm almost 100% sure this is a software related problem, and has nothing to do with hardware, probably a bug.
I'll report it to the bug reporting section of Oneplus and see if they can work on it.

Avrammm said:
Yes, I still have my Oneplus 7 Pro and it works flawlessly. I think I found something crucial.
The problem lays whitin the "Notifications" apartment. I'll explain myself.
As you can see in this new video I recorded
that weird delay shows when I open a notification coming from the tab "Notifications". BUT, when I open the SAME APP (Play Store) from a notification coming from "Other notifications" there's no delay at all, the phone works flawlessly, see how I press to see how my download is going, there's no lag. It would be wonderful if you could try it yourself, and see if that's the case on you unit too.
Taking this into account, I'm almost 100% sure this is a software related problem, and has nothing to do with hardware, probably a bug.
I'll report it to the bug reporting section of Oneplus and see if they can work on it.
Click to expand...
Click to collapse
Were you able to find any fix to this? Quite annoying issue...

ram4ufriends said:
Were you able to find any fix to this? Quite annoying issue...
Click to expand...
Click to collapse
No, I coulnd't. But I confirmed it to be a software related problem. I flashed LineageOS and PixelExperience ROM and the phone worked flawlessly. So we might have to wait for Oneplus to fix the problem in next OTA.

Avrammm said:
No, I coulnd't. But I confirmed it to be a software related problem. I flashed LineageOS and PixelExperience ROM and the phone worked flawlessly. So we might have to wait for Oneplus to fix the problem in next OTA.
Click to expand...
Click to collapse
Yes, I am on Pixel Experience ROM and it doesn't have the problem..I will be on this ROM for sometime..

ram4ufriends said:
Yes, I am on Pixel Experience ROM and it doesn't have the problem..I will be on this ROM for sometime..
Click to expand...
Click to collapse
Yes, I was really satisfied with these ROMS performance, the only downside was getting Widevine security level down to L3, so i can't watch netflix on the phone anymore... Kinda sad we have to do this in order for the phone to work correctly.

Avrammm said:
Yes, I was really satisfied with these ROMS performance, the only downside was getting Widevine security level down to L3, so i can't watch netflix on the phone anymore... Kinda sad we have to do this in order for the phone to work correctly.
Click to expand...
Click to collapse
I remember there was an APK to watch Netflix..

ram4ufriends said:
I remember there was an APK to watch Netflix..
Click to expand...
Click to collapse
Oh, I might try that one, thank you man! Just updated to the newest OTA that was released today, and didn't fix the issue whatsoever... This is pretty sad.

Avrammm said:
Oh, I might try that one, thank you man! Just updated to the newest OTA that was released today, and didn't fix the issue whatsoever... This is pretty sad.
Click to expand...
Click to collapse
Ah..I was wondering if the latest OTA fixed it...I don't think they will fix it anytime soon

ram4ufriends said:
Ah..I was wondering if the latest OTA fixed it...I don't think they will fix it anytime soon
Click to expand...
Click to collapse
The latest OTA kinda did something for me. I get the delay 5 out of 10 times I press a notification. Used to be 9 out of 10 times lol. It's not completely fixed but it's an improvement. What I did was send a bug report to the Oneplus bug reporting site and they said that they will be working on it.

Unusual repeat press on touch screen after Color OS 11 upgraded

Hello All,
Last month I upgraded my Oppo Find X2 Pro from ColorOS 7 to ColorOS11 (CPH2025NV39_11_C.06) then I experienced faulty repeat press on touch screen (area around bottom edge of the screen) without doing anything. Example of applications those I faced the issue are Lazada, Shoppe and Snapseed. After that on 1 Dec, there was another update released (CPH2025_11_C.57) so I updated again and hope the issue gone but I've no luck.
You can see how the issue looks like from my video link here...
https://www.facebook.com/permalink.php?story_fbid=411970326908350&id=100042861581210
Does anyone faced the same issue and if so, how could you overcome it? You kind advice would really be appreciated.
Thanks,
Nattapon S.

nattapons said:
Hello All,
Last month I upgraded my Oppo Find X2 Pro from ColorOS 7 to ColorOS11 (CPH2025NV39_11_C.06) then I experienced faulty repeat press on touch screen (area around bottom edge of the screen) without doing anything. Example of applications those I faced the issue are Lazada, Shoppe and Snapseed. After that on 1 Dec, there was another update released (CPH2025_11_C.57) so I updated again and hope the issue gone but I've no luck.
You can see how the issue looks like from my video link here...
https://www.facebook.com/permalink.php?story_fbid=411970326908350&id=100042861581210
Does anyone faced the same issue and if so, how could you overcome it? You kind advice would really be appreciated.
Thanks,
Nattapon S.
Click to expand...
Click to collapse
Yes the same issue sometimes on gboard

PrinceLc said:
Yes the same issue sometimes on gboard
Click to expand...
Click to collapse
Which application did you faced the issue? Any clue how to fix?

nattapons said:
Which application did you faced the issue? Any clue how to fix?
Click to expand...
Click to collapse
Only on gboard the space button

Please wipe and format from recovery for best results

Oh... Is there any way to do this without lost of information (i.e. Apps and medi)?

Finally, the problem has been fixed after updated to CPH2025_11_C.59
Thanks for all comments

nattapons said:
Finally, the problem has been fixed after updated to CPH2025_11_C.59
Click to expand...
Click to collapse
Did you use a VPN to find the C59 update? If so what country did you connect to?

Craphead said:
Did you use a VPN to find the C59 update? If so what country did you connect to?
Click to expand...
Click to collapse
No, I've not used VPN. I'm in Thailand.

nattapons said:
Finally, the problem has been fixed after updated to CPH2025_11_C.59
Thanks for all comments
Click to expand...
Click to collapse
Can't wait for this update! Glad it's been fixed