Hi there,
I'm having an issue with the my XT720 and hopefully someone can help, or has at least seen something similar. When the phone goes unused for a minute and the screen times out, I can not get it to come back on as expected. If I press the power button, the lights under the four buttons power on, but the screen stays off, and both the screen and buttons don't respond to being touched (ie no noise, no feedback, nothing). If I hold the power button down, it will not stop or start, and I have to do a battery pull (the phone has not been rooted). If I press the power button to lock the phone manually, it can come back to life, but not after a timeout.
This started happening when I replaced the sd card that was included with a new one. I've had occasional issues where it will decide that I don't have an sd card inserted (also fixed by a few battery pulls), so I figured time to get a new / faster sd card. The new one has worked fine in my PC to store data, but once I put it in the phone, this happens.
If I switch back to the old sd card, the screen problem goes away. I've tried formatting the sd card from the phone (as well as from my pc), and it doesn't help.
Any ideas or input is appreciated.
Thanks,
Brandon
I had a similar unpredictable problem. I'm not sure what the core of the problem is but sometimes I suspected the SD-card as you did.
Sometimes the phone didn't show up the display even after a battery pull out. The thing that always helped in MY case was to pull out the battery for 1 hour and the problem disappeared for 1-2 months...
Hope this will help.
did you in anyway modify your phone? that includes rooting etc
i had this problem before but it stopped after i cleared my davik cache and it re populated the directory after i rebooted it. worse case scenario, you might want to try reflashing it.
I've not modified it at all. No rooting, no flashing, nothing. And I'm not keen to reflash it as it's from Wind in Canada, and there is no Wind rom posted. I know others are compatible, but I suspect it would make it harder to get warranty service if it has a BrightPoint rom on it (though I guess I should check the build number and see if it's the same).
I (occasionally) have the same problem. I, on the other hand, have had this issue since I bought the phone back in August of 2010. My phone is rooted, sometimes overclocked, and running standard android 2.1update1. What happens to my phone is that it is in lock mode and I press the lock button and all that happens is the 4 buttons below the screen illuminate but the screen itself does not. To solve it, I do a battery pull and it is back to normal. I don't know specifically what causes it because apparently this problem is also happening in unrooted XT720's. BTW I have never changed my SD card from the 8GB one that came with the phone.
I hate to hear about this issue but I'm glad I'm not the only one having it. I just got my XT711 a few days ago and the screen has done the same thing a few times to me also. I know 1-2 times I just picked up my phone and it did it, another time was when my camera froze, and once even when I paused Angry Birds game until the screen shut off, that time when I pushed the lock/ power button the 4 bottom lights came on and I could here the sounds from my game but my screen was blank. Hasn't done it in a couple of days, so hopefully it just had the flu! If anyone finds out what it is, let me know also because I've seen people with all models of XT phones having it.
Try another SD Card
Thank you, yes I have a new class 10 sd card ordered, so hopefully that cures the problem
The problem is the following: suddenly the device froze, and I waited quite alot before pulling out the battery. After that it would not start: it showed the HTC logo, over a white background, then, a black background with a sound and that was it.
I triede to reset it contless times withh no succes.
So I went into bootloader and made a factory reset, it worked but again the phone froze completely. What do I do now?
Edit - new info: now sometimes it starts after it freezes, and sometimes I have to pull out the battery, something is definetely wrong here...
Have try to flash ruu
Sent from my HTC Hero using XDA Premium App
No, I haven't tried to flash any RUU, I'm on the original ROM.
No more frezes since last freeze last night an hour after i started this topic; I reinstalled some apps but not as much as before; hope I'm lucky and things stay like this....
Anyone else had problems similar to this?
j1mmy said:
The problem is the following: suddenly the device froze, and I waited quite alot before pulling out the battery. After that it would not start: it showed the HTC logo, over a white background, then, a black background with a sound and that was it.
I triede to reset it contless times withh no succes.
So I went into bootloader and made a factory reset, it worked but again the phone froze completely. What do I do now?
Edit - new info: now sometimes it starts after it freezes, and sometimes I have to pull out the battery, something is definetely wrong here...
Click to expand...
Click to collapse
Exactly the same thing happened to mine this morning - it froze during normal operation (after six weeks of perfect use) I had no response to hardware buttons or screen touches so I was forced to remove the battery in order to reboot it.
It then would boot but each time would stick at the white htc logo screen and then the screen would timeout.
I was dreading that I'd have to try a hard reset just after I'd finally set the phone up as I like it.
so I removed the sd card from the device and rebooted by removing the battery once again
the device then booted normally, so I did a controlled power off, replaced the sd card and it booted fine.
Thankfully all fine so far (two hours later) fingers crossed.
The application that I was using when the device hung was a streaming digital radio apps that was located on the sd card.
Sent from my HTC Desire S using XDA App
j1mmy said:
The problem is the following: suddenly the device froze, and I waited quite alot before pulling out the battery. After that it would not start: it showed the HTC logo, over a white background, then, a black background with a sound and that was it.
I triede to reset it contless times withh no succes.
So I went into bootloader and made a factory reset, it worked but again the phone froze completely. What do I do now?
Edit - new info: now sometimes it starts after it freezes, and sometimes I have to pull out the battery, something is definetely wrong here...
Click to expand...
Click to collapse
The absolutely same symptoms. DS hangs installing new app. Has carried it in service-center. Now I wait for diagnostics results
Did you try to remove the sd card?
Sent from my HTC Desire S using XDA App
ben_pyett
Click to expand...
Click to collapse
For sure.
After the first hangup I have taken out the battery. Then DS hung again showing the HTC logo, over a white background. Then SIM has been removed. SIM were the first suspect. At the very first day of owning DS I have been forced to get new SIM card from mobile provider. Previous card was quite new, only one year old and works normally in Xperia X1i and other phones, but doesn't recognized in DS).
Finally, when I delivered phone in service-center, it was without the SIM and without SDHC cards, but all problems were the same.
Dare I ask was what was the application that you installed?
Sent from my HTC Desire S using XDA App
ReadItLater, but I think that it is simple coincidence. Phone wasn't started even when I managed to make factory reset (Volume Down+Power). After that phone wasn't launched any more.
Needed Hard Reset!
Removed. see duplicate post in more appropriately named thread [URL="http://forum.xda-developers.com/showthread.php?t=1036835&page=3"]http://forum.xda-developers.com/showthread.php?t=1036835&page=3[/URL]
Removing both cards solved it for me today
The frequency of the reboots on mine increased and today it crashed. Hard reset brings it to the white screen + htc logo but no further.
Tried with and without SIM Card, with and without SD card. The only way it will get past the white screen is with both cards removed but then of course, you get to the screen where it tells you to take insert a SIM Card. Doing so, turns the phone off again, but then (for me at least), it was OK to carry on with setting up the phone....which I am now doing...hope this isn't going to be a regular feature.
So far I've only got the stock ROM and nothing clever on it.
kc1 said:
The frequency of the reboots on mine increased and today it crashed. Hard reset brings it to the white screen + htc logo but no further.
Tried with and without SIM Card, with and without SD card. The only way it will get past the white screen is with both cards removed but then of course, you get to the screen where it tells you to take insert a SIM Card. Doing so, turns the phone off again, but then (for me at least), it was OK to carry on with setting up the phone....which I am now doing...hope this isn't going to be a regular feature.
So far I've only got the stock ROM and nothing clever on it.
Click to expand...
Click to collapse
Blimey, thats doesn't sound good
This is the point where I had to perform my first hard reset to re-enable the device.
How many times has this happened to you now and in what timeframe? have you had to do a hard reset before now?
I'd consider getting a new replacement SIM card and even using a different SD card, just so that you can rule them both out of causing the problem and if it happens again then return the device and be confident that its at fault!
If you return the device currently the shop's bound to say that the problem is with SIM and/or SD!
I've had it about 2 months and the involuntary reboots must have happened about 8-10 times starting in a about week 2. A sort of partial reset happened about a week ago (wallpapers and app short cuts disappeared). Then the phone crashed today while dialling into voice mail (Vodafine UK), and rebooted into a black home screen that would report a com.<whatever> error if I tried to get into the settings, or run anything. It would let me power off, but the only way to invoke the hard reset was vol key down when powering up
Today has received the answer from the service center.
They didn't name the reason, but have told that it is a guarantee case. Have suggested to replace the motherboard.
HTC DESIRE S Factory reset doesnt work
Sorry I'm new to this forum:, Hi I need some help please. I managed to unlock boot loader, today than when I was trying to turn s-off. With cmd I wrote on C:\Android this command "fastboot flash boot boot.img" downloaded from dev website viva unsecured boot zip. than since than mobile doesn't restart it just goes on various colours (blue red purple) and freezes.
Can anyone help me please.
Thanks
Petrit
Petrit said:
Sorry I'm new to this forum:, Hi I need some help please. I managed to unlock boot loader, today than when I was trying to turn s-off. With cmd I wrote on C:\Android this command "fastboot flash boot boot.img" downloaded from dev website viva unsecured boot zip. than since than mobile doesn't restart it just goes on various colours (blue red purple) and freezes.
Can anyone help me please.
Thanks
Petrit
Click to expand...
Click to collapse
did you flash a ROM? which one? did you wipe the phones partitions before the ROM flash via recovery?
Over the last couple of days I have been having an issue with the sensation. I can boot up the phone and have full access to the boot loader.
The problem occurs when I leave the phone in standby for a while. The phone will become un-responsive and wont turn ont at all.
I was running the latest RCMix rom and everything was fine. I then decided to install j4n87's tweaks I know it is for a newer base but I just wanted to try it. Ever since I installed the tweaks the phone hangs when the screen is turned off.
I have tried full wipe and reinstall of everything but cant fix the issue.
Even noticed that if I pull the battery and power it back on the screen will stay black. You can hear sounds see button lights and power light but nothing on the screen. It then takes a couple of attempts of using adb reboot to get the screen to come back on again.
Any Ides.
Just tried flashing stock rom fro ruu same issue.
Edit 1:
Hmm I am wondering is my SD card causing the issue. With it in the phone when the phone is on stand by the freeze will occur in a couple of minutes. On the stock rom with the SD card out I am able to leave the phone in stand by for 10+ minutes and it is waking with out any issues. I will try it with ICS to see how it behaves.
Edit 2:
Interesting: it does look as if it is the SD card causing the problem. I restored my RCMix ICS rom and left the card out of the phone, with the phone on. I left it on standby for half an hour and it woke up with out any issues. Looks as if I could be getting a new SD card!
I believe my partition is corrupted or I can not get past the Samsung logo screen anymore. I have been using CM10.1.3 for the past 2 weeks or a bit longer and all has been pretty good. I have had a few random reboots and my bluetooth drop a couple of times, but that was overcome by a simple restart. However this morning I moved my music folder on my external sdcard from /music/ to /musictest/ and restarted. It sat at the cyanogenmod screen for an hour and then I just held down the power button to force it to restart. Now I am stuck on a black screen after the Samsung screen appeared. I can not make a nandroid backup to my internal or external sdcard as it keeps reporting in failure, but I can of course get into the TWRP 2.6.3.0 & Odin mode. Is there a way I can fix the issue or can I get my text messages & pictures backed up to my computer?
After giving up and going back to work, what I should have done way before, because you know, I was at work. I get a call from a friend complaining about my rental car. However I had no idea my phone was even on or working for that matter. So, at this moment everything is back to normal? I didn't do anything special except for trying to make a nandroid backup and failing at it. Issue resolved?
Hey everybody,
so my girlfriend dropped her Nexus 5 in water... We dried it out fast and it continued running for a minute, until we turned it off. We put it in rice and what not, but now the device won't boot.
I'm not sure if this is a hardware problem, or it can be fixed by software. The phone does show "google" at the begging of the boot and sometimes even gets to the flying color dots. I can also access recovery, and see all my data partition there. I've tried to make a nandroid restore, to flash a new rom that she had on her sd card, and even a factory reset from my pc. Nothing helped, and now it won't get past "google".
Thanks to anyone that reads!
Anyone?