Mobile data connection freezing problems - G930F - Samsung Galaxy S7 Questions and Answers

I bought my S7 less than a week ago and I notice something odd happening with my mobile data connection.
When I'm using 3G (Mobilcom-debitel_Vodafone/Germany), my connection is consistently laggy. Every action that I require connection for takes a couple of seconds to be executed, if executed at all. For instance, click to download an image/audio/video/etc in whatsapp, it takes 5+ sec to start the download; open the browser, takes 5+ sec to load the page; open Deezer, takes 5+ sec to start loading the data... and so on. I notice this problem since the first time I used 3G on the phone. Everything is up-to-date and I installed the phone from scratch, app by app, no backup/transfer from other phone. On my previous S6 I didn't have this problem.
Some information that might be useful:
- I use 3G/2G (auto-connect), no LTE/3G/2G
- I'm usually with BT/Wifi/3G enabled at the same time, not necessarily connected to a device or network
- The data icon keeps the up arrow on, but the down arrow off until I actually receive data and the request is processed
- If I try to turn off the mobile data connection/put in airplane mode, it takes the same amount of time for the connection icon to disappear (5+ seconds)
Is it a known issue? Anyone with the same problem?

Try to restore your phone. helped me with the same problem.
Sent from my SM-G930F using Tapatalk

orel18i said:
Try to restore your phone. helped me with the same problem.
Sent from my SM-G930F using Tapatalk
Click to expand...
Click to collapse
Just checking: you know that the phone is brand new, 2 days old, right? Just checking... Also, since the first time I went outside to use 3G I noticed the problem.

Did you have this Problem by using WiFi only?
2nd Option is run a Speedtest (Ookla) to Check the ping.

Hi-TechUp said:
Did you have this Problem by using WiFi only?
Click to expand...
Click to collapse
No, I haven't. Just my usual ****ty router problems, but other than that the wifi is fine.
Hi-TechUp said:
2nd Option is run a Speedtest (Ookla) to Check the ping.
Click to expand...
Click to collapse
I did it already and there are no problems there, as you can see below. 3G speed on my plan is limited to 21mbps.
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On a side note, I did a reset of the network settings and apparently it got better. I'm still testing it, can't say yet it's fixed, but I noted some improvement for sure.

hknoener said:
Just checking: you know that the phone is brand new, 2 days old, right? Just checking... Also, since the first time I went outside to use 3G I noticed the problem.
Click to expand...
Click to collapse
Yeah, I know it's happened to me too with a brand new Galaxy s7

orel18i said:
Yeah, I know it's happened to me too with a brand new Galaxy s7
Click to expand...
Click to collapse
As I posted, resetting network settings was apparently a solution, but this morning it was clear that something was still pretty odd.
I will consider starting from scratch. I'm so lazy, it takes a long while to config the whole phone again, but apparently it's worth a try.

Related

Suddenly, wifi connection is draining my battery

Hello friends. I'm going to try to tell my problem in English.
Wifi signal is draining my battery since three days ago. I've read a post of a user who solved it, cleaning the golden contacts of the back cover. I've tried it, but it does not work. As i said in the other thread, I'm not root
What can I do?
Garz.SP said:
Hello friends. I'm going to try to tell my problem in English.
Wifi signal is draining my battery since three days ago. I've read a post of a user who solved it, cleaning the golden contacts of the back cover. I've tried it, but it does not work. As i said in the other thread, I'm not root
What can I do?
Click to expand...
Click to collapse
was tempted to say charge you battery or stop using wifi
But, first you should provide us with more details like ROM version, radio, full details of your bootloader screen so that we can understand you device more.
What have you tried apart from cleaning the contacts, full wipe, factory reset etc?
thanks ben
Thanks for your help ben!
I have the same general settings, sync settings and same apps than before the problem.
More details from my device:
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I have no tried factory reset cause it`s a big problem to lose everything, but if that´s the only way to solve the problem, I can try it. I downloaded a free app and I´m going to calibrate the battery in a few minutes. is that like to do a fullwipe?
Thanks again for your help and sorry for my English. I do my best.
suggestions would be to install an application like battery monitor widget to produce a history of your power consumption, so that you can analyse what is using all the power.
Check the following settings
Settings->Wireless & Networks->Wi-fi settings->(Menu button)->Advanced->
Wifi Sleep Policy = Never
Best Wifi Performance=OFF
Consider which new application youve installed in the last three days?
What has changed?
Thanks a lot ben! I think that´s the solution.
My device looks like this:
Wifi Sleep Policy = Never
Best Wifi Performance=ON
I've unchecked Best Wifi performance, I think my girlfriend was trying to connect to her wifi network the day when I noticed the problem. Maybe she checked this option. She says she didn't check anything, therefore I'm sure that she checked it.
Thanks again.
Garz.SP said:
Thanks a lot ben! I think that´s the solution.
My device looks like this:
Wifi Sleep Policy = Never
Best Wifi Performance=ON
I've unchecked Best Wifi performance, I think my girlfriend was trying to connect to her wifi network the day when I noticed the problem. Maybe she checked this option. She says she didn't check anything, therefore I'm sure that she checked it.
Thanks again.
Click to expand...
Click to collapse
in which case, she certainly checked it that could be the end of your problem.....that setting improves the the wifi connection at the expense of additional battery consumption.
so install and run the monitoring as suggested above and report back in a couple of days.

Get a text message from Sprint?

So I got a text message from Sprint less than 10 min ago saying I could save battery life by turning ON WiFi is this true?Anyone else received this?
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Sent from my Nexus S 4G using Tapatalk 2
ive seen this somewhere else though im not sure how valid it is because not only is it searching for wifi, apps are still using your 3g/4g. though i could be wrong on that.
Sent from my Nexus S 4G
Yes, Sprint's been pushing wi-fi for some time now. It's all over the online account section of the website. No reason to be concerned.
wmdunn said:
Yes, Sprint's been pushing wi-fi for some time now. It's all over the online account section of the website. No reason to be concerned.
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Click to collapse
Just seemed interesting because for the longest time I thought WiFi drained your battery faster
Sent from my Nexus S 4G using Tapatalk 2
ebs512 said:
Just seemed interesting because for the longest time I thought WiFi drained your battery faster
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Click to collapse
Wifi uses the least power as long as you're actually connected to an access point. If you're not, the wifi radio only wakes up for about 15 seconds every few minutes to scan for networks it's previously been connected to. This is assuming you have wifi set to always stay on (default behavior) instead of turning off while the display is off.
I've hit 3 days on a single charge if I kept the phone on wifi and worked from home. Personally, I leave wifi on, but have Tasker set to disable it when it connects to my car stereo over bluetooth (and re-enable as soon as the stereo disconnects). No point having it on when I'm driving, but I have that setup so that it disconnects from my home router when I get in the car, forcing it to connect to 3G so I can start streaming music.
wmdunn said:
Yes, Sprint's been pushing wi-fi for some time now. It's all over the online account section of the website. No reason to be concerned.
Click to expand...
Click to collapse
Of course they're pushing it, it saves them money if you use wifi for data. While it does save you battery if you use wifi and have a steady wifi connection I wouldn't put much merit in anything any company pushes.
ebs512 said:
Just seemed interesting because for the longest time I thought WiFi drained your battery faster
Sent from my Nexus S 4G using Tapatalk 2
Click to expand...
Click to collapse
I really don't think Sprint cares about our batteries ... just trying to minimize our data usage on their network.

[Q] CM 10 issues

Hello,
I would like to know if anyone is experiencing these issues after flashing to CM 10 (nightly or M2) and if you are experiencing them have you found a fix.
1. When I am in a 4G LTE area my service drops and keeps switching between 3G and H+ but it never picks up LTE.
2. It takes a really long time to send a MMS.
3. Screen times out when typing in the quick reply box for texting.
Thanks in advance.
njbballjerzy5 said:
Hello,
I would like to know if anyone is experiencing these issues after flashing to CM 10 (nightly or M2) and if you are experiencing them have you found a fix.
1. When I am in a 4G LTE area my service drops and keeps switching between 3G and H+ but it never picks up LTE.
2. It takes a really long time to send a MMS.
3. Screen times out when typing in the quick reply box for texting.
Thanks in advance.
Click to expand...
Click to collapse
Hmm, it seems kept only getting 4G the other day regardless what I did. After reregistering my network (Settings -> More... -> Mobile Networks -> Network operators -> AT&T) now every time I text it would go 3G/HSPA+ then back to 4G so I though that was normal.
I don't get any lag when I'm texting anyone. and when I go to quick reply it screen doesn't time out.
This is on the 101412 build. I did reinstall my stuff last night to get the new gapps 101112 but I doubt that would've made any difference.
I would try re-registering your network and see if that helps any.
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UZ7 said:
Hmm, it seems kept only getting 4G the other day regardless what I did. After reregistering my network (Settings -> More... -> Mobile Networks -> Network operators -> AT&T) now every time I text it would go 3G/HSPA+ then back to 4G so I though that was normal.
I don't get any lag when I'm texting anyone. and when I go to quick reply it screen doesn't time out.
This is on the 101412 build. I did reinstall my stuff last night to get the new gapps 101112 but I doubt that would've made any difference.
I would try re-registering your network and see if that helps any.
Click to expand...
Click to collapse
I just re-registered. I'll wait for a few hours to see if I notice any differences. Hopefully that'll fix some of my issues.
Thanks

[Q] Nexus 5 stuck on 02 Edge Help

Hi All,
I got my Nexus 5 few hours ago (after trying out the Nexus 4 but not feeling it) and have been setting it up the way I want it, and then about 30 minutes ago its stuck on edge and i ve switched between 4g and 3g but no luck, i've restarted the device as well no luck. I have a friend who has a Nexus 4 who had this issue a while ago until it self resolved after a few days but I don think I can cope with just edge connection.
Is anyone else having this issue and what can I do to resolve this or what advice has anyone got for me.
Thanks in advance (made me realised once again why I stuck with HTC)
i have the same problem, any idea's?
Try entering *#*#4636#*#* in to the dialler, going to phone information, scrolling down and changing the network type to another one.
I
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Sent from my Nexus 5 using Tapatalk
Thanks it works now
Sent from my Nexus 5 using Tapatalk
Glad it's sorted.
Please hit "thanks" if a post is helpful.
aindow said:
Try entering *#*#4636#*#* in to the dialler, going to phone information, scrolling down and changing the network type to another one.
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Does this setting persist through a reboot?
Also, I'm on Sprint and having a similar issue with being stuck on 3G. Does anyone know which setting if any will give priority to LTE? It seems the phone only operates on LTE when I choose "LTE only" which is really not what I want to set it on permanently. None of the other settings seemed to give any favorable results. Thanks all.
I think I wrote LTE a few too many times.
kylesum said:
Does this setting persist through a reboot?
Also, I'm on Sprint and having a similar issue with being stuck on 3G. Does anyone know which setting if any will give priority to LTE? It seems the phone only operates on LTE when I choose "LTE only" which is really not what I want to set it on permanently. None of the other settings seemed to give any favorable results. Thanks all.
I think I wrote LTE a few too many times.
Click to expand...
Click to collapse
Hi all, I have the same problem, the dispostivo get stuck in 2g network - edge.
For me to run, switch to WCDMA only with *#*#4636#*#*​
It is a very annoying bug, it has happened every 4 or 5 days.
My Nexus 5 works on EDGE or LTE, but will not switch to HSDPA any more. Software is 4.4.4 Any ideas?
I tried factory reset from recovery, still the same.
Flashing the android l radio improves o2 network reception in the uk
I tried this and it keeps changing back to the setting it had before .. Do I just back out after changing it or do I have to click something else ?

Can't connect to network suddenly and emergency calls only

Today i went on business trip and while on plane i put airplane mode on. Upon landing i couldn't connect to network anymore, it gives me 2 errors depending if i manually select network or try automatically, those 2 are Unable to connect. Try later and Error while searching for network.
I reset network settings, restarted phone, reset it, tried different sim in my phone and it didnt work either, mine did in other phone. I dont known what to do besides wait to go home and give it to service since its under wattany... any ideas please?
N_L said:
Today i went on business trip and while on plane i put airplane mode on. Upon landing i couldn't connect to network anymore, it gives me 2 errors depending if i manually select network or try automatically, those 2 are Unable to connect. Try later and Error while searching for network.
I reset network settings, restarted phone, reset it, tried different sim in my phone and it didnt work either, mine did in other phone. I dont known what to do besides wait to go home and give it to service since its under wattany... any ideas please?
Click to expand...
Click to collapse
is your phone rooted or did you install a custom rom/kernel on it?
All stock
I get bars but cant get on network. Carrier back home said i seem connected and reset it but it's not card issue as i tested for that...
Maybe this can help
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I can also open and browse carrier sim app but cant receive resulting messages from stuff there or make a call...weird stuff
N_L said:
I can also open and browse carrier sim app but cant receive resulting messages from stuff there or make a call...weird stuff
Click to expand...
Click to collapse
You didn't say but have you tried a reboot?
At least20 times, wiped cache too
Came home and network works... I'm still taking it to service but don't know how they'll or I can test it. Other sim produced same error abroad so it's not that...
Edit:
Bit of an update:
I called my warranty place they said phone is from Italy which now made sense but that it should work. I ran imei check and it says blacklisted. I bought it new unsealed with warranty from official place so now I'm gonna need a new phone, right?
It is the bug of Samsung. I am having the same problem all the time on both S8+ and S7Edge. Iphone 6 is fine. Typical answer form Samsung is 'network or sim' related. O2 is saying problem with your phone. When I choose network manually everything is working. As a fix you can turn 4g off when roaming

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