sim unlock possible? UK Vodafone - Moto G Q&A, Help & Troubleshooting

Sooo,
I bought a used vodafone moto g 1st gen naively expecting to have an easy sim-unlock available in the forums - maybe I haven't found it yet?
The online unlock code vendors I tried have refunded me saying they can't do my IMEI so I'm a bit stuck.
I flashed cyanogen hoping a new kernel would do the magic but I guess the simlock is in a different partition?
I see that a couple years ago http://forum.xda-developers.com/showthread.php?t=2903823 some were considering how the sim unlock modified the utag partitions. Does anyone know of further progress, information or solutions to sim unlock a moto g?
Or has anyone found a vendor that has successfully provided a UK vodafone sim unlock code?
P.S. Will I need to revert to the stock rom and kernel to use a sim unlock code?

The official Vodafone UK unlock service should work: https://www.vodafone.co.uk/vodafone-uk/forms/unlock-code-request/

Thanks Professor Gibbins.
Unfortunately the Vodafone unlock process asks for the vodafone number that has been used with the phone. Perhaps it would work if I got a pay-as-you go SIM from them and then provided that number.
Fortunately I tried paying a third unlock code vendor - sim-unlock*.net - waited a couple days and they came through with a valid code. I had started with the cheapest ebay vendors, so maybe they just weren't legit?
In any case, if someone else is in similar circumstances, here's what I learned:
There doesn't seem to be any other solution for sim unlocking the moto G xt1032 than purchasing an unlock code from an online vendor or, in the case of you being the original owner, from the network you purchased the phone from
Having a couple online vendors say they cannot get you the code does not mean another cannot
Neither unlocking the bootloader, installing a different recovery (TWRP), nor flashing a Cyanogen ROM will help Sim unlock the phone
The code provided by the online vendor did not work when I had Cyanogen installed. Fortunately I had created a backup of the vodafone ROM (using TWRP) and restoring their android version/kernel allowed the code purchased online to sim unlock the phone
Finally, the SIM unlock done in the vodafone system was maintained after restoring my Cyanogen install. I hope this means the sim/network lock will not return. It might perhaps resurface if I did a system restore; hopefully then the same unlock code would work again?
Professor Gibbins said:
The official Vodafone UK unlock service should work:
Click to expand...
Click to collapse

mydadisrad said:
Thanks Professor Gibbins.
Unfortunately the Vodafone unlock process asks for the vodafone number that has been used with the phone. Perhaps it would work if I got a pay-as-you go SIM from them and then provided that number.
Fortunately I tried paying a third unlock code vendor - sim-unlock*.net - waited a couple days and they came through with a valid code. I had started with the cheapest ebay vendors, so maybe they just weren't legit?
In any case, if someone else is in similar circumstances, here's what I learned:
There doesn't seem to be any other solution for sim unlocking the moto G xt1032 than purchasing an unlock code from an online vendor or, in the case of you being the original owner, from the network you purchased the phone from
Having a couple online vendors say they cannot get you the code does not mean another cannot
Neither unlocking the bootloader, installing a different recovery (TWRP), nor flashing a Cyanogen ROM will help Sim unlock the phone
The code provided by the online vendor did not work when I had Cyanogen installed. Fortunately I had created a backup of the vodafone ROM (using TWRP) and restoring their android version/kernel allowed the code purchased online to sim unlock the phone
Finally, the SIM unlock done in the vodafone system was maintained after restoring my Cyanogen install. I hope this means the sim/network lock will not return. It might perhaps resurface if I did a system restore; hopefully then the same unlock code would work again?
Click to expand...
Click to collapse
Once the unlock is done via an UNLOCK CODE, or via hardware unlocking tools, then it is permanent, so you shouldn't need to worry about this at all, but that said, in case you experience SIM un-/lock issues, then reuse the code when trying to unlock the phone on an OEM-DISTRIBUTED ROM (stock ROM).

Related

[Q] [Help] Vodafone Smart II SIM re-locked

For my bad luck vodafone smart 2:
Initially got SIM unlock code from vodafone, used that code to unlock my phone (smart 2) successfully. Later the phone had system crash problem, sent it to repair, engineer reload the whole system and fixed the system crash. But the phone is locked again. Tried the unlock code again, it is not working any more.
The code is also confirmed by vodafone as correct.
Does anyone here know what is going on with the phone. What I need to do to unlock the phone...
Thank you
Jason
zsh1313 said:
For my bad luck vodafone smart 2:
Initially got SIM unlock code from vodafone, used that code to unlock my phone (smart 2) successfully. Later the phone had system crash problem, sent it to repair, engineer reload the whole system and fixed the system crash. But the phone is locked again. Tried the unlock code again, it is not working any more.
The code is also confirmed by vodafone as correct.
Does anyone here know what is going on with the phone. What I need to do to unlock the phone...
Thank you
Jason
Click to expand...
Click to collapse
No one has any idea about it???

Sim unlocking question

Hello, I just bought an Alcatel Onetouch idol 3, from my Romanian provider(Vodafone), as I saw in other threads over here, everyone's talking about sim unlocking on websites, but my question is..
Is there any way to unlock the sim via bootloader, or flashing another firmware ?
Thank you
I also tought of the next way:
Unlock bootloader via WinDroid, gain the supercid, then use the windows update utillity to make an firmware update to an unlocked firmware
What you think ?
Scutariu said:
I also tought of the next way:
Unlock bootloader via WinDroid, gain the supercid, then use the windows update utillity to make an firmware update to an unlocked firmware
What you think ?
Click to expand...
Click to collapse
No one has reported on this forum to my knowledge a successful sim unlocking from a provider purchased idol 3. Here in USA it comes out unlocked from Amazon. I think you are confusing bootloader and sim unlock because I know of no "firmware" method of sim unlocking short of having the unlock code....although I certainly could be wrong Since you have only so many tries the best method is get your provider to give you the unlock code. Here in the USA you can get one from your provider if your account is in good standing and it's been 90 days since your last request. Most folks tell them they are going overseas and want to be able to use the phone....something similar might work for you?.
I went to my provider, and checked it there, the unlocking code was 60e, because the contract was still available, anyway..
I went to a GSM, and the guy took me 10e to unlock it xD

Moto G 7 Power - Is there a way to bypass Tmobile's unlock app?

I bought a Moto G 7 from T-Mobile 5 months ago, but now I'm travelling abroad and can't use any local sim card because its sim locked and T-Mobile's won't unlock it for me. Is there any way to bypass that application?
When I insert the new sim card I get a screen saying that I can unlock it remotely (it is denied on that app). All I need to how to type the code to unlock it.
Lol help me out on a code i broke my bold n1 couple weeks ago and have this g7 power its locked thru metropcs BUT the bootloader is unlocked and you can flash the latest "RETAIL" rom follow link mirrors.lolinet.com/firmware/moto/ocean/official/RETAIL/
And after flashin put your new carrier sim into phone then youl be prompt to type in network unlock code..
#helpyouhelpme lol
dxpeboiiii said:
Lol help me out on a code i broke my bold n1 couple weeks ago and have this g7 power its locked thru metropcs BUT the bootloader is unlocked and you can flash the latest "RETAIL" rom follow link mirrors.lolinet.com/firmware/moto/ocean/official/RETAIL/
And after flashin put your new carrier sim into phone then youl be prompt to type in network unlock code..
#helpyouhelpme lol
Click to expand...
Click to collapse
PM me and I'll help you
MarceloNascimento said:
PM me and I'll help you
Click to expand...
Click to collapse
I did id appreciate it alot
Hello. I`ll use this thread because of I have same issue. I flashed my metropcs with retail firmware and now it prompts me for code. Is it possible to be unlocked in that way?
So, just an update: I managed to replace the moto g power os, so now I have it debranded but it keeps asking for a code to unlock the sim card. I bought the Pantech UCC 2.0 (which was supposed to generate the code) but it didn't work. So now I'm looking for something to generate that code
If anyone got any tool or device that generates that for the moto g 7 power please let me know.
MarceloNascimento said:
So, just an update: I managed to replace the moto g power os, so now I have it debranded but it keeps asking for a code to unlock the sim card. I bought the Pantech UCC 2.0 (which was supposed to generate the code) but it didn't work. So now I'm looking for something to generate that code
If anyone got any tool or device that generates that for the moto g 7 power please let me know.
Click to expand...
Click to collapse
I`m in the same situation. But I`m even not sure that will evade the original unlock app.
71evin said:
I`m in the same situation. But I`m even not sure that will evade the original unlock app.
Click to expand...
Click to collapse
After the debranding (installing the original os) the unlock app is no longer avaiable, so I get the default window asking for the code. Thing is I don't have the code
MarceloNascimento said:
After the debranding (installing the original os) the unlock app is no longer avaiable, so I get the default window asking for the code. Thing is I don't have the code
Click to expand...
Click to collapse
I mean I`m not sure that it is possible this phone to be unlocked by code since originally it is implemented to be unlocked by app.
I do believe it is possible since its the same screen I've seen on so many other apps. The unlock app was a mod Tmobile delivered with the version of the android operating system. When I replaced it, it went back to the default screen, so all I need now is a way to generate that code, it seems

XT2113-2 Unlock

So I rooted and flashed Lineage. The phone was locked with the stock T-Mobile firmware before I flashed the custom ROM. I guess I assumed this would carrier unlock the phone. Was I wrong?
Rooting and installing a different Operating system does not SIM unlock the device. It's recommended to SIM unlock the device before rooting it or installing a different O.S. There are several services you can use to get a SIM unlock code. It will likely cost a small fee. Some services charge around $8 others closer to $22.

Not able to unlock bootloader on Motorola website

Is the Motorola website not working properly for unlocking the bootloader on devices? Every time i try to request the unlock key for it a page that only says "There has been an error with your request." appears. What can i do to unlock the bootloader even with this error?
Where did you get your phone? Some bootloaders are not unlockable.
RETIEF said:
Where did you get your phone? Some bootloaders are not unlockable.
Click to expand...
Click to collapse
Its a T-Mobile 5G ace and i bought it used
LazySomeguy said:
Its a T-Mobile 5G ace and i bought it used
Click to expand...
Click to collapse
If the previous owner possibly still owes money on it then you can't unlock the bootloader. You'd have to get the unlock app from TMO and they'd have to authorize it to make it unlockable bootloader, which TMO won't do if there's money owed on it.
You should be able to unlock it. The exception is if the previous owner relocked the bootloader. In that case, the bootloader cannot be reunlocked.
FoneWatcher said:
If the previous owner possibly still owes money on it then you can't unlock the bootloader. You'd have to get the unlock app from TMO and they'd have to authorize it to make it unlockable bootloader, which TMO won't do if there's money owed on it.
Click to expand...
Click to collapse
the Device Unlock app says that its permantly unlocked
Edit: the seller i bought it from said the IMEI associated with the phone was clean and said it had no problems having to do with not being paid off
I am also having a problem. This seems to be a problem with their website. I tried different browers, computers, and connections. Get that error every time after submitting the device key.
I tried with my new G100, and I have the same error. Any idea of a workaround?
I am having the same error with my Motorola G Stylus 2020 it has to be with their websites ive tried different browsers, computers, they need to solve this issue!!!
same error, i pray their system is down temporarily, G100 with different browsers.
I tried all methods that involve the motorola website I found on the forum but none work. I contacted motorola support, I'll keep you posted if I find anything.
Same here. I called and finally got level 2 support which said they couldn't help. They sent me to the motorola forums where I've asked about it. Will post if I get a reply as well.
Here is a link for the motorola unlock bootloader thread. Post your device ID there
English Community-Lenovo Community
I asked support and they told me the site was down and should be up in a few day. I re-tried now and it worked. I got my code. But the OEM unlock option in the developer settings is still grayed out. Apparently I have to wait which is stupid, I'm very close to just return the phone.
kuon-orochi said:
I asked support and they told me the site was down and should be up in a few day. I re-tried now and it worked. I got my code. But the OEM unlock option in the developer settings is still grayed out. Apparently I have to wait which is stupid, I'm very close to just return the phone.
Click to expand...
Click to collapse
Yep. i did it just now and the site seems to be working again
confirmed working again
Ok, for reference, as there are some different things scattered alongside the forum.
I have a G100, german model (I'm in switzerland, but it's considered german).
What I had to do:
- go here <https://motorola-global-portal.custhelp.com/app/standalone/bootloader/unlock-your-device-a>
- contrary to what customer service told me, the global portal works, even with a german model
- the website was down, but it's up now, if it's down for you, I guess you'll have to try again, customer support did not help me
- BUT, to be able to use the unlock code with `fastboot oem unlock <code>` you need first to activate "OEM unlock" in the Developer settings.
- To access this settings, you need to activate the phone. Some says it works on wifi, but I used LTE for the initial setup, just to be sure. After the setup, I did a few calls, I don't know if this is significant, but the first call took like 5 minutes to connect (I say this because you might be tempted to turn the phone off right after the activation). I applied all the updates, left my phone on my desk, and after 72h this settings was accessible (not grayed).
- After toggling the setting, you can use `fastboot oem unlock` and proceed with lineage installation
I just successfully bootloader unlocked a Moto G 5G (2022) using the website. It took them about five minutes to email me the unlock code after I submitted the string on the website.
Keep in mind that you are referencing two different things: network locks, and bootloader locks. The device may have a clean IMEI and be network unlocked (you can use any carriers SIM in the SIM tray). This doesn't necessarily mean that the bootloader can be unlocked for purposes of flashing custom ROMS. You'll need a phone that is both network unlocked and has an unlockable bootloader.
that's why wiko is better........
I'm having the same issue but with my xt2131-1 model. I received the unique code via email and it says failed to validate code.

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