Phone Charger Issues - Xperia Z5 Q&A, Help & Troubleshooting

Hello There
I have a brand new Z5 and I've got noticed that my phone only charge with my own charger, when I use the charger of someone else, or even my former Xperia Z ultra charger, it doesn't charge, no led, no sound just like it stand-by, I would like to know if it is normal, or my phone has some issues?
My phone is a E6653 and runs android Marshmallow 6.0.1 thanks

HI... I think there is something wrong in the charger u re trying to use.. Try another one
Sent from my E6633 using Tapatalk

I've already did it even tryed to charge my Z ultra with both of the charger and it works i guess there something wrong with ly phone is it?

My bad, the charger was damaged it worked with my Z ultra on a fluke, I tried with my sister charger and it works sorry and thanks BTW

Related

Problem with 100% charged phone...

Whenever my phone is 100% charged, it gets almost unusable until I disconnect the charger. Basically everything gets really slow.
I am using charger from my Nexus S as no charger came with the Moto G. So is this a "feature" designed to tell me to disconnect the charger or something is wrong with my phone? Or is something wrong with the charger?
Not a feature for sure.....I use the moto charger that came with my phone and a samsung charger and things work fine with both at 100% ...try using some other charger
Sent from my XT1033 using Tapatalk

[Q] will an android device work with a dead battery?

Hi,
will an android device work with a dead battery (or with it removed) but with ac plugged in?
will your android phone still work with the battery removed and ac plugged in?
Try it and state your models.
Thanks
I don't think phones work on AC power without the battery like laptops do.
I have a Sony Xperia SL, Xperia Z Ultra, and a Xperia Tablet Z in the house and the battery is not removable in all of them, but if they are absolutely dead and I plug in the charger they first charge before switching on, if even for a few seconds.
I tried with a device called the Karbonn A5 which has a removable battery, and it didn't switch on.
I also tried with an old phone, the Sony Ericsson W810, and it didn't switch on either.
Hi,
Yes, thank for your reply.
I have a cheap China product which do not boot if the power of the battery is below 20% and start charging. So I guess the device would not possibly boot if there is no battery (or removed) when the battery is dead.
So are the Sony Xperia SL, Xperia Z Ultra, and a Xperia Tablet Z still operate with ac charging after the battery dead?
Have anyone had a device that has the battery dead?
Anyone can check the android source code to make sure about this too?
The Sony Xperia SL, Xperia Z Ultra, and a Xperia Tablet Z don't operate with ac charging after the battery is dead, but they do not need to be charged to 20% before using. They can be used just after a few seconds of charge if they are plugged in, I am guessing after 1% is charged maybe.
Check out this thread - http://www.googlenexusforum.com/forum/nexus-7-discussions/7138-can-nexus-7-run-off-ac-power.html
One day i pulled battery and my phone switch were still switch on. but get switched off quickly it was a china phone (Lemon t39)
•axe• said:
One day i pulled battery and my phone switch were still switch on. but get switched off quickly it was a china phone (Lemon t39)
Click to expand...
Click to collapse
So you have android phone with its battery removable?
We want the device to be used more than that is promised, which is only 1 year warranty. The device may still be used for some other purpose such as watching videos, reading news or as a bed night/alarm clock when it is plugged on the ac adapter. Otherwise, it would become waste.

My phone refuses to charge

Hi
After about a week since I got the 2nd lollipop update on my Z3 this issue started to appear...
I put my phone on the charger (dock mostly, but direct usb has the same behaviour) and after 30 min it says it does not charge. I leave it overnight and the battery doesn't move much (1-2%), no mater if display is off or in dream mode - clock.
I use the original Sony accessories and I tried swapping with my Z tablet and it charges OK. The tablet's cable and charger doesn't work as well for my Z3.
Only way I'm currently able to charge it to full is to turn it off completely while charging. Strange is it seems to hold ok if charged to max - 8h screen time or so.
Tried factory Reset from the options but I think ita the same... For 5h it charged 5-10% or so
Device is not tempered in any way - no root, Rom change etc.
Device is from end of December.
Tell me what more I can legally try before resorting to customer service? Can this even be a HW issue?
Sent from my SGP321 using XDA Free mobile app
Try repairing it with sony pc companion if that doesn't work try flashing another ftf file through flash tool. Download the ftf file from" xperi firm" it lying somewhere in xda
Unfortunately it seems the PC repair you suggested wont help me. After 30min of charging with the dock it complained its not charging
Tried to charge with compact battery, 2A iPad charger and all seem insufficient - Ampere shows under +200mA with no accounts and lowest display setting...
I guess I'm off to the repair shop...
Guess the 2nd thing you suggested was reflashing the device? Dont want to risk guarantee as I probably, already need it.
Sent from my SGP321 using XDA Free mobile app
Rozamar said:
Unfortunately it seems the PC repair you suggested wont help me. After 30min of charging with the dock it complained its not charging
Tried to charge with compact battery, 2A iPad charger and all seem insufficient - Ampere shows under +200mA with no accounts and lowest display setting...
I guess I'm off to the repair shop...
Guess the 2nd thing you suggested was reflashing the device? Dont want to risk guarantee as I probably, already need it.
Sent from my SGP321 using XDA Free mobile app
Click to expand...
Click to collapse
Flashing does not break warranty.
senzodroid said:
Flashing does not break warranty.
Click to expand...
Click to collapse
By this you mean I must make back up of my original fw and return to it before getting the z3 for service?
Sent from my SGP321 using XDA Free mobile app
Rozamar said:
By this you mean I must make back up of my original fw and return to it before getting the z3 for service?
Sent from my SGP321 using XDA Free mobile app
Click to expand...
Click to collapse
As long as your bootloader is locked, SONY won' t ask any questions.
And you must flash a ftf coresponding to your firmware.
Well i tried several tft
D6603_23.1.A.0.726_Customized_UK
D6603_23.0.A.2.98_Customized_20UK
D6603_23.0.A.2.93_Generic_20GLOBAL
All charge slow...
I even saw the estimation in lockscreen - 30% batt, will be full in 17 hours
Guess I'm off to service tomorrow Hope its still waterproof when they return it >_>
Rozamar said:
Well i tried several tft
D6603_23.1.A.0.726_Customized_UK
D6603_23.0.A.2.98_Customized_20UK
D6603_23.0.A.2.93_Generic_20GLOBAL
All charge slow...
I even saw the estimation in lockscreen - 30% batt, will be full in 17 hours
Guess I'm off to service tomorrow Hope its still waterproof when they return it >_>
Click to expand...
Click to collapse
Hardware issue.
Yes, it' s best to take it to a service.
TheTeslaCoil said:
Hardware issue.
Yes, it' s best to take it to a service.
Click to expand...
Click to collapse
facing same strange issues. at first thought it was wall charger problem, then i used the usb cable and charged the phone with my dock and charges pretty fast. Then tried with another wall charger with same usb cable and no charging.
Same usb cable with dock, charges well, same usb cable via laptop, no detection at all.....
Someone else faced same issues ??
My charging with usb or magnetic dock is the same.
Maybe your micro usb port has issues?
Sent from my SGP321 using XDA Free mobile app
I don't think so as tested with other wall charger and no issues, but when back with original wall charger and usb cable same problem
Sent from my D6653
So I got my Z3 back YAY
Cant belive I made it so long w/o mobile net...
They didnt say what was wrong, but they replaced:
Motherboard
A part....
Battery
Charger
USB cable
Strangely first two days I was able to charge it ONLY with the supplied cable and 1.5a charger. With the original Sony cable (tablet Z and Z3 looked, and are labled the same) or using few different PCs was futile...
The new cable has somewhat bigger connectors and is labled 14w5, so I gueas its a 3A cable (5v*2.9a).
Thankfully today I managed to emergency charge from crappy old pc (xp) with a few cents 3m long cable... Just for 3h from 8% battery ? .
Only crappy thing is the service was in the gypsy land of Greece so there are 2 scratches around the Sony logo on the front. Thankfully none at the camera lenses or the actual display.
They refused to fix it and gave me instead a plastic original Sony protectors for front and back.
Sent from my D6603

Very slow Charging Issue

I have a Sony Xperia Z3 D6653 and its charging is very slow. It charges 40% Max in 10 hours with phone powered off.
and its confirmed its a hardware issue because i have done everything that could be done for a software issue to resolve.
I am in pakistan and here we dont get spareparts of sony xperia phone so please help me with which part i need to replace and where can i get it. I have tried everything OEM Charger, Note 5 charger, Dock, Megnatic cable

N5 battery is death or socket?

Hello guys!,
So I've bought this phone in December for a cheap price since then no problems at all,
My problem started 2-4days ago when I wanted to charge the phone it shows that he charges but in ampere it says cold and also notification licht is also off over 2-3seconds.
I opened the phone 3times whit pushing the connectors back....but the problem still excist.
So my question is since its cheap to buy/replace what you guys think that is damaged? The socket or battery?
I dont know more he charges again...i fully opened that phone again and cleaned the socket and replugged flex cables...i am getting 650-700mA whit a iphone charger 1V
My phone is not charging again somehow...against opened and reconnected the flex cables..
I think my phone is like a girl sometimes he want to do it sometimes he say leave me alone ?
My phone is not charging again somehow...against opened and reconnected the flex cables..
I think my phone is like a girl sometimes he want to do it sometimes he say leave me alone ?
Are you having a conversation with yourself here? ???? lol
Why don't you try a wireless charger?
Sent from my Xperia Z5 using XDA Labs

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