I've just received my new LG yesterday and I noticed the camera focus not working probably, i thought the 20f update would fix it, but it didn't, I've searched online for the most common ways to fix this issue and non worked, the focus issue is also in all the camera apps that i installed.
Sadly I don't live in the US , so does anyone know a fix that doesn't require hardware fixing?
Hey guys, I've this annoying problem: my camara doen't focus anymore as previously, neither with camera fx or the defaults one nor whataspp...
I recently installed magisk and unistalled supersu, but I don't know if the problem is related to this...
Do you have any suggestion?
update: I've tried different things to solve this issue but I'm recognizing the camera can be broken...the fact is that I don't find a new one in any online store!
could you help me?
Hi all,
Recently purchased an Xperia XZ second hand which has a couple issues that I think are related and software based.
-no sound through speakers
-no sound though headphone jack
-no sound being recorded through mic
-inability to record videos (error message stating recording or recording related function may be in use by another app)
I received the phone factory reset on Nougat then updated to Oreo and factory reset the phone again. Each time the problems still persisted so I know its not any third party applications as there weren't any downloaded. Also, I've tried turning off Google voice recognition from any screen and it was already off anyway.
This definitely seems like a software fault so I'd really like to be able to solve it.
All help is greatly appreciated!
Bradmd_96 said:
Hi all,
Recently purchased an Xperia XZ second hand which has a couple issues that I think are related and software based.
-no sound through speakers
-no sound though headphone jack
-no sound being recorded through mic
-inability to record videos (error message stating recording or recording related function may be in use by another app)
I received the phone factory reset on Nougat then updated to Oreo and factory reset the phone again. Each time the problems still persisted so I know its not any third party applications as there weren't any downloaded. Also, I've tried turning off Google voice recognition from any screen and it was already off anyway.
This definitely seems like a software fault so I'd really like to be able to solve it.
All help is greatly appreciated!
Click to expand...
Click to collapse
Goto the dialler and dial
*#*#7378423#*#*
Click on service info
Click on configuration.
Please tell me what it says (Word for word) as the rooting status.
There should be 3 options.
Bootloader unlock allowed: No
Bootloader unlock allowed: Yes
Bottloader unlocked.
Thanks
gregbradley said:
Goto the dialler and dial
*#*#7378423#*#*
Click on service info
Click on configuration.
Please tell me what it says (Word for word) as the rooting status.
There should be 3 options.
Bootloader unlock allowed: No
Bootloader unlock allowed: Yes
Bottloader unlocked.
Thanks
Click to expand...
Click to collapse
It says
Bootloader unlock allowed: Yes
download xperia companion software then repair the phone using it
pijes said:
download xperia companion software then repair the phone using it
Click to expand...
Click to collapse
I'll try that this weekend, thank you
Bradmd_96 said:
It says
Bootloader unlock allowed: Yes
Click to expand...
Click to collapse
OK, that means that it is locked. However, it could have been unlocked and relocked without restoring the TA. That could be the cause of the camera problems, but it should not be the cause of the other problems.
pijes said:
download xperia companion software then repair the phone using it
Click to expand...
Click to collapse
Yes, try this. You should use the 'software repair' option in the update section to force a clean install of the latest firmware.
gregbradley said:
OK, that means that it is locked. However, it could have been unlocked and relocked without restoring the TA. That could be the cause of the camera problems, but it should not be the cause of the other problems.
Yes, try this. You should use the 'software repair' option in the update section to force a clean install of the latest firmware.
Click to expand...
Click to collapse
Been busy so I haven't gotten round to trying anything as yet - Just been walking around with the XZ and my Z3...
What does the software repair actually do? Just wondering because I had already done a clean install of the latest firmware. I flashed it with UK firmware to get the fingerprint scanner working and it has since received the March OTA update so it's all up to date. To be clear though, the same problems were present on both the Nougat USA firmware as well as the Flashed Oreo UK firmware.
It's been a couple months now, been busy with school.
I tried the xperia companion repair and no luck. The repair wiped the OS and reinstalled the latest version (I guess that is how it repairs the phone), I set it back up with my google account etc. All the problems are still present.
I know this is not a third party app because the problem persists even when factory reset.
I know it's not firmware related because the problem persists on Android 7 and 8 US versions as well as 8 UK version (installed for fingerprint reader).
Just a reminder of current symptoms:
No sound through the internal speakerphones
No sound through the auxiliary 3.5mm jack
When attempting to play a song from the sony music app it says "cannot play song"
When on facebook it says some sort of error occurs when trying to play a video with sound
Any other videos played from the phones album or online (youtube etc) normally play but with no sound
I cannot record video as the device says "Cannot record. Recording or a recording-related function may be in use by another application".
When the phone receives a call through facebook messenger the call fails as soon as I hit answer
ALSO..... when going through the Sony Xperia diagnostics - If I click to test the speakers, I hear no sound. If I click to test the microphone, the app becomes unresponsive and freezes till I exit.
However, I can play music via bluetooth and have been doing so for the past couple weeks with no problem whatsoever. Notification sounds come through the bluetooth device (wireless speaker or car speakers) with no problem too.
It's been a while now so I really need to sort it out before I just sell up and do something else.
But I'm going on holiday in about two weeks so, without time to get another phone and whatnot, it's looking like I'll just have to carry my old Xperia Z3 with me for backup........
Send to repair
Pandemic said:
Send to repair
Click to expand...
Click to collapse
I bought it second hand though...
same problems
bro. i have same problem. have you solved yours xz1?
Same issue on Xperia X
Hi, I have the same issue on my Xperia X...
Neither the factory reset nor the Xperia companion is efficient for me.
Have you found any solution?
Thanks !
Bradmd_96 said:
Hi all,
Recently purchased an Xperia XZ second hand which has a couple issues that I think are related and software based.
-no sound through speakers
-no sound though headphone jack
-no sound being recorded through mic
-inability to record videos (error message stating recording or recording related function may be in use by another app)
I received the phone factory reset on Nougat then updated to Oreo and factory reset the phone again. Each time the problems still persisted so I know its not any third party applications as there weren't any downloaded. Also, I've tried turning off Google voice recognition from any screen and it was already off anyway.
This definitely seems like a software fault so I'd really like to be able to solve it.
All help is greatly appreciated!
Click to expand...
Click to collapse
hie... how did you fix this problem...is it hardware or its entirely software
Same issue on Xperia XZ...
Sswilim said:
bro. i have same problem. have you solved yours xz1?
Click to expand...
Click to collapse
Same problem here--did anyone figure out how to resolve this?
I experienced this stuation on galaxy note 2.
The sound chip was broken. I Had Changed the mobo and fixed the problem.
this happened to my XZs just last week, exactly the same problems...…..T_T anyone found a fix?
i have same problem on my x performance
the suspect is audio IC
don't know if it can be jumpered or must to replace the IC
still searching the answer
i've same problem with thread starter btw
i'll update the result if i can fix it
hello, maybe it's too late for me to reply here
i've actually same problem on my x performance, which is same specs with xz
the audio ic is broken i think, now it's on service centre for replace ic or jumpered or whatever he'll do to my x performance
but i'll update soon
-----
oops, i've post it above
ichan135 said:
hello, maybe it's too late for me to reply here
i've actually same problem on my x performance, which is same specs with xz
the audio ic is broken i think, now it's on service centre for replace ic or jumpered or whatever he'll do to my x performance
but i'll update soon
-----
oops, i've post it above
Click to expand...
Click to collapse
Hmm so now it's working?
small update with my XZs, it fixed itself after a few months, idk what happened lol.
Just last week though it broke again. It started when I was charging it, the phone began emitting a weird static sound.
For some reason youtube videos don't play as well. They will load but will not play even when pressing the play button. It's stuck with the buffering icon thingy.
Hello,
I have been using Xperia XZ since few months for now and I have several issues. Now I'm using stock oreo modded with Stock Light Patch v7.3, but my problem also exists on eXistenZ. The main issue is that my phone randomly drops wifi. I've tried many solutions from Internet including even apps like wifi fixer but nothing changes.
On AOSP that problem doesn't exist and wifi is as stable as should so I think that problem is only with stock. Has anyone experienced that issue?
On AOSP i have another problem. My problem isn't caused by camera app, because some work very well on AOSP. The issue is that if I take pictures with front camera almost all of them are blurry. It looks to be autofocus problem but I don't know what to do. I've tried pie, Q, O ROMs and issue always is the same.
Sometimes when I take few pictures on AOSP, suddenly I can't take more and nothing helps. Has anyone found a solution to my problem and could help me?
Thanks for any response
Hi , I haven't seen this posted but is anyone else facing terrible video quality on 3P apps like Whatsapp , Meet , Zoom etc for video calls ? The front camera is fine when using it via the native camera app but something goes terribly wrong to the image on video calls .
No reviewers are talking so i'm wondering if select devices have the issue. Is there a potential software fix for it?
https://support.google.com/duo/thread/184941078/issues-with-video-quality-on-pixel-7-pro?hl=en https://support.google.com/pixelpho...-whatsapp-video-call-quality-on-pixel-7?hl=en https://support.google.com/meet/thread/185418009/poor-pixel-7-pro-duo-meet-quality?hl=en
I don't have this issue in WhatsApp video calling with my device (I videocall my mom once a day kek)
yes, i can confirm.
During videocall on whatsapp the front camera is blutty\out of focus
Google said it's not a known issue and asked me to send it to the service center for replacment . They tested it using their "advanced diagnostic software", found no issues and sent back the same device. My video calls still look like crap . But its strange to see it's not a uniform issue .
KrombopulosMichael_ said:
Google said it's not a known issue and asked me to send it to the service center for replacment . They tested it using their "advanced diagnostic software", found no issues and sent back the same device. My video calls still look like crap . But its strange to see it's not a uniform issue .
Click to expand...
Click to collapse
Even I have the same issue and I am surprised that no one is talking about it. My video calls look like from 2mp camera. Were you able to find any fix for it ?
Yes it's an issue affecting several apps, also meet has the same issues. I have been experiencing the same problem with those apps. With meet it helps by switching the camera to front and back then back again to front. Seems to help the WhatsApp too.