Lumia 1020 - Camera not launching / Looking for old WP rom - Nokia Lumia 1020

My Lumia has decided to no longer launch the camera app. Which is great for a phone that is camera-centric. I've been searching hi and low for a fix, however all I have run into is other users with other Lumias (including the 1020) having the same problem. Camera App starts loading and then returns to the home screen. Never had an issue with the camera before, however I had reset the device because I was going to sell it off and now the camera no longer works - go figure.
Phone model: Lumia 1020
PackageTitle: RM-877 VAR NAM CA ROGERS WIRELESS SL BLK
Product Code: 059T1V9
manufacturerHardwareModel: RM-877
Last Firmware: 3051.50009.1424.0000 (this is what is installed right now)
If anyone knows of or has an old firmware for this phone please let me know. Ideally I am trying to go back to WP 8 /Black if possible. I saw the thread about Android on the 520/525 which maybe gives hope that one day I could move this phone to that world but for now I have a lovely phone thats not so smart.

mooseinakilt said:
My Lumia has decided to no longer launch the camera app. Which is great for a phone that is camera-centric. I've been searching hi and low for a fix, however all I have run into is other users with other Lumias (including the 1020) having the same problem. Camera App starts loading and then returns to the home screen. Never had an issue with the camera before, however I had reset the device because I was going to sell it off and now the camera no longer works - go figure.
Phone model: Lumia 1020
PackageTitle: RM-877 VAR NAM CA ROGERS WIRELESS SL BLK
Product Code: 059T1V9
manufacturerHardwareModel: RM-877
Last Firmware: 3051.50009.1424.0000 (this is what is installed right now)
If anyone knows of or has an old firmware for this phone please let me know. Ideally I am trying to go back to WP 8 /Black if possible. I saw the thread about Android on the 520/525 which maybe gives hope that one day I could move this phone to that world but for now I have a lovely phone thats not so smart.
Click to expand...
Click to collapse
I'm aassuming you already tried hard-reset and flash this original firmware again...
Do you test it with CV (debranded) firmware?
If you look on older firmware, could seek in http://www.lumiafirmware.com/ser/RM-877/guid/059T3M3 for oldest firmware for RM-877.
Almost off topic.: Do you tested also with W10?

I'll answer the last part first... I did use W10, and the camera would take 1 picture and then suffer the same issue of not launching.
I had not tried a debranded firmware yet, someone gifted me a used 1020 a couple weeks after this post and I was able to use it. I have it running W10 currently, although I am underwhelmed by its performance and will be pushing it back to W8.1 in the near future. I'll give the other phone a shot with a different firmware this coming weekend, see what happens with it then.

mooseinakilt said:
I'll answer the last part first... I did use W10, and the camera would take 1 picture and then suffer the same issue of not launching.
I had not tried a debranded firmware yet, someone gifted me a used 1020 a couple weeks after this post and I was able to use it. I have it running W10 currently, although I am underwhelmed by its performance and will be pushing it back to W8.1 in the near future. I'll give the other phone a shot with a different firmware this coming weekend, see what happens with it then.
Click to expand...
Click to collapse
I would like to know if it was able to solve the problem of the camera not working on windows 8.1, because I have a 1020 lumia and its camera also stopped working, I made the update for windows 10 and the camera started to work, but the image quality is very poor , I can not change megapixel option and no other camera application works.
My Firmware is 3051.50009.1451.1001
1607 version
Build SO 10.0.14393.448
Before on windows 8.1 the camera did not work, I thought it was a hardware problem, but when updating and the camera worked on windows 10, it was not hardware but software.

Related

7.8 update official

Hello All,
I just thought I would confirm that the 7.8 update is being sent out to our devices.
I have just plugged mine in to Zune, and it immediately said that I had an update waiting.
Just for reference, I have an HTC 7 Pro, that is running the standard UK Rom.
Great to see a wide range of the original devices getting the update, thus far I have it working on my Titan and HD7 and now that I have seen this thread I can let my work colleague know it's available for his 7 Pro.
Differences?
I updated this morning, I can't see much different apart from the start menu.
It seems to be running slower too.
wyrdfish said:
I updated this morning, I can't see much different apart from the start menu.
It seems to be running slower too.
Click to expand...
Click to collapse
The change log is as follows.
Start Screen: Provides resizable Live Tiles (small, medium, large) to provide for more customization options for your Start Screen.
Accent Colors: Increases the number of available accent or theme colors to twenty.
Lock Screen: Improves the lock screen performance with accidental wipe protection and rotating wallpapers provided through the Bing image of the day.
Marketplace and Xbox: Expands Windows Phone Marketplace and Xbox support to new countries and regions.
Fonts: Enhances the Chinese font and improves the appearance of Arabic and other languages.
Microsoft also notes that the 7.8 update includes many "other improvements" to Windows Phone in the change log.
Odd, we don't seem to be getting the update at all stateside. Tried the method I used to forge Mango (update, click somewhere else, click update again, unplug network cable, wait, nothing). Sprint Forumers are saying that the update is totally shelved for US customers with this phone, because of a manufacturer decision from HTC somehow.
I'm suddenly interested in what the heck is going on now, since you folks in the UK are getting along with 7.8 just fine...gahhhhhhhh sprint
ablahblah said:
Odd, we don't seem to be getting the update at all stateside. Tried the method I used to forge Mango (update, click somewhere else, click update again, unplug network cable, wait, nothing). Sprint Forumers are saying that the update is totally shelved for US customers with this phone, because of a manufacturer decision from HTC somehow.
I'm suddenly interested in what the heck is going on now, since you folks in the UK are getting along with 7.8 just fine...gahhhhhhhh sprint
Click to expand...
Click to collapse
What version are you using? I come in just to see if there's any official update for Arrive. But if you can't wait, just do the force update.
Have three HTC Arrives..updated two so far using this tool
go here and download this tool:
windowsphonehacker.com/articles/want_windows_phone_7.8_now_try_this_easy_tool-01-31-13
If you are still on mango, it will take awhile. stay by the phone, will need 5 plus reboots with confirmation clicks for each reboot.
ablahblah said:
Odd, we don't seem to be getting the update at all stateside. Tried the method I used to forge Mango (update, click somewhere else, click update again, unplug network cable, wait, nothing). Sprint Forumers are saying that the update is totally shelved for US customers with this phone, because of a manufacturer decision from HTC somehow.
I'm suddenly interested in what the heck is going on now, since you folks in the UK are getting along with 7.8 just fine...gahhhhhhhh sprint
Click to expand...
Click to collapse
tempehman said:
go here and download this tool:
windowsphonehacker.com/articles/want_windows_phone_7.8_now_try_this_easy_tool-01-31-13
If you are still on mango, it will take awhile. stay by the phone, will need 5 plus reboots with confirmation clicks for each reboot.
Click to expand...
Click to collapse
aiiiya I'm still stuck on 7720 >.<. any idea on what language packs I should be downloading onto this? I can't send Heathcliff's Version and Language app, since I'm not unlocked, and I can't figure out any other way of finding them T.T
*never mind, just downloaded them all. us version seems to have all of them I think?
ouuh. 805a01f7 error in marketplace atm. anyone else getting this issue or know what causes it? phone was fine right before I forced 7.8.
EDIT : never mind, just needed a reboot is all. tempeheman, thanks so much! otherwise I'd still be stuck on Mango right now xD
ablahblah said:
aiiiya I'm still stuck on 7720 >.<. any idea on what language packs I should be downloading onto this? I can't send Heathcliff's Version and Language app, since I'm not unlocked, and I can't figure out any other way of finding them T.T
*never mind, just downloaded them all. us version seems to have all of them I think?
Click to expand...
Click to collapse
wpcentral has all the details discussed. you only need 0409.(english)
HTC Arrive
Has anyone been able to get the official update to download from Zune on the HTC Arrive? If so how???????
I just updated my arrive. Seemed kinda weird. 6 reboots and done. Seems snappier. I have only had it for a week but this update is nice. Has anyone else had good luck with this too?
Sent from my T7575 using Board Express
mcgovern.kk said:
I just updated my arrive. Seemed kinda weird. 6 reboots and done. Seems snappier. I have only had it for a week but this update is nice. Has anyone else had good luck with this too?
Sent from my T7575 using Board Express
Click to expand...
Click to collapse
Like we said before, the start screen looks nice, with resizeable tiles, and that's it, some icon changes maybe, but no real improvement underline. It's nice to get an update, but not too much with no real fixes for the problems we are facing. Actually, it should be quite easy for many of those "problems" to be fixed.
mcgovern.kk said:
I just updated my arrive. Seemed kinda weird. 6 reboots and done. Seems snappier. I have only had it for a week but this update is nice. Has anyone else had good luck with this too?
Sent from my T7575 using Board Express
Click to expand...
Click to collapse
How did you get it to work? I tried the unplug the lan cable way and still nothing. Thanks for any help.
I used Tempehman's link on the other page. I didn't want to or have had to rom it.
Sent from my T7575 using Board Express
Stupid Sprint!!!! Making us all jump through hoops to get an update to our phone when they could probably easily turn it on. UGHHHHHHH!!!!!!

Major OTA update 6.2.2013 -

Guys,
Incase you didn't know, doesnt appear to be common knowledge yet, but i just had a tip off, checked updates and low and behold, an update is available.
Im carrier unlocked, so it may be a while coming to you, but keep checking.
Strangely about still reports OSversion is 80.10211.204?
On the face of it, it appears to be a quite a big release, after installing and restarting a couple of time, you get presented a 'migrating data' screen, in all takes 10 minutes from starting the install.
Whats changed...?
Well i dont know yet, still installing, but thought id give you all the heads up.
Will report back when installation has finished.
Ciao.
Interesting find! Receiving the update as well now (unbranded). Makes me curious as of what might have changed.
Strange, but the "Windows Phone 8 update history" on microsoft site nows nothing about this update.
UPD:
Some Sina Weibo account could be added.
If you read OP message carefully, OS is not updated. It is probably just a HTC firmware update. Not a WP8 OS update.
Well it isn't an os update, so its from htc, as to what its done i don't know. I didn't note my firmware version before updating so i cant tell you lol. Device feels faster but probably placebo effect. Anyone notice anything?
Sent from my Windows Phone 8X by HTC using Board Express
Update
Both Firmware & bootloader versions have changed.
FW updated from 20003.111 to 20005.111
Bootloader from 0.0.1532.20(159895) to 0.0.1532.20(162966)
Click to expand...
Click to collapse
Contacted HTC support today, no changelog, they dont know (or wouldnt say) whats been updated, they said to contact MS for info, which ive now done.
Be interesting to know what else has changed.
I noticed this as well as I am always checking for updates in the hope some amazing new features will be added to WP8, wasn't unfortunately, as mentioned above a firmware update and rom loader version update.
Phone seems faster but we are all probably imagining that!
Any information on what this update contains would be appreciated
A little extra boost on battery life would be nice, not that my 8X has a bad life, but its not the best ever.
Hi
My 8X Just back from technical support and as already the new bootloader version (0.0.1532.20(162966)
It seem now i can't flash via Goldcard method! :crying: (i can't unbrand it this time!)
And after reset there is a gears turning during 5 mn on screen! I Never See This Before....
IF YOU WANT TO UNBRAND YOUR 8X DO NOT UPDATE NOW.
My batterylife seems to be better - my device would get pretty hot while using Whatsapp or reading pdf files or things like browsing, but not anymore since this OTA update!
One thing I have noticed, is that the phone sometimes has a 1-2 second delay after tapping the Back key. so sometimes I press back twice because the phone didn't seem to response to the first tap but it did in fact, so I double tap out of an app which is pretty annoying. But if thats all, well, I'll just use the windows button instead haha.
Anyone noticed that under Advanced (Wifi) you have the ability to let the phone detect your location for better wifi re-connection? At least I didn't notice this option before the patch. Pretty sweet! Doesn't seem to impact my battery too much, I usually finished the day with 25%, now I still have around 50-60%. Might be placebo, but it makes me smile when I see other people running for powersockets with their iPhones/Androids
Hi,
I have an HTC from USA AT&T, I have firmware: 1532.20.10009.502 and bootloader: 0.0.1532.20(156201),
Why this numbers are far enought from the one you are saying and when I look for updates it say it is updated.?
Well, the device is certainly booting faster, so that is a big :highfive: in my book
Is this update on Verizon.
Check the volume guys, same as Lumia 800. Restricted
Haven't received anything yet! Unbranded 8x here! Are they distributing this one by country or what?
Just had update here on O2 UK...
Only difference I have seen so far is a Hearing Damage Warning when putting the volume over 20 when listening to music....to be fair, mine never actually hits more than 15....
Snake. said:
Check the volume guys, same as Lumia 800. Restricted
Click to expand...
Click to collapse
well, I had the update two days ago. The volume is not restricted, just that now when you turn it up above 20/30 while playing media content, it will give you a message about blasting your eardrums out. Probably they forgot to include that before as the 8X is quite capable of high volume output. Just some legal precautions. Other than that, it's just a FW and boot loader update from HTC side, not from MS.
jemaho said:
Haven't received anything yet! Unbranded 8x here! Are they distributing this one by country or what?
Click to expand...
Click to collapse
i don't know how they decide which devices get the update, but it isn't depending on Country as my father got the update 3 days ago and i'm still with the 20003 Firmware
but as Long we don't Need to wait too Long i think it is acceptable
itje said:
Well, the device is certainly booting faster, so that is a big :highfive: in my book
Click to expand...
Click to collapse
You got that update while being on the leaked version of portico?
Is it just me, after the update, stopped the clock in HTC application on the tile?
xboxmod said:
Hi
My 8X Just back from technical support and as already the new bootloader version (0.0.1532.20(162966)
It seem now i can't flash via Goldcard method! :crying: (i can't unbrand it this time!)
And after reset there is a gears turning during 5 mn on screen! I Never See This Before....
IF YOU WANT TO UNBRAND YOUR 8X DO NOT UPDATE NOW.
Click to expand...
Click to collapse
Funny, i couldnt get my 8x to load into boot loader screen (one with the bar codes on for those who dont know), just gave me an exclamation mark !

[Q] Lumia 920 RM-820 (WP8.1) - Mic does not work EXCEPT for phone, downgrade to 8?

Hi, I have done a lot of research and not found an answer.
I have a Nokia Lumia 920 RM-820 (Product code 059N5T3, AT&T, USA). When I bought this phone last year it had Windows Phone 8. Seemed to work ok. I ran software updates and eventually it got to WP 8.1 with all updates. The microphone stopped working. It works for phone calls but if I made a video, talked to Cortana, talked to any other app, etc., it could not hear me.
I would like to make the microphone work even if I have to revert to WP8. I cannot figure out where to download the ROM for WP8. I do have the Lumia Software Recovery Tool, but as things stand now it only wants to flash the most recent official firmware onto my device. I believe that the ROM I want would be the most recent with Black and GDR3 - but I really don't know what I'm doing from experience, just from reading lots of stuff online.
I have tried all the troubleshooting steps on Microsoft's site, including a reset which was a hassle. I called their support phone number and they asked me have I tried this, have I tried that, and the answer was yes because I had followed all the steps on their site. They say it's a hardware problem and they gave me the phone number of some company that will fix it for about $60, supposedly. I think this is a stretch of the term "hardware problem" because the microphone DID work with Windows Phone 8!
I just want to restore this to working order so I can sell it. I've already moved on to a different Windows phone.
SO... can anyone point me to the right place for my WP8 ROM download for my RM-820 (Lumia 920) device? Or can anyone tell me how to solve this microphone question?
I work in PC support for a living and consider myself to have a high level of technical skill. But this is my own personal device I'm trying to fix. Thanks. I really appreciate any help I can get on this.
Hi there,
I see you already founded the right place to ask here.
Please wait an relevant answer there.
Good luck

Best W10M version to use with 1020?

Hello, new here. Sorry if this question does not warrant its own thread.
As the WP 8 store will apparently be closing down this coming summer i figured i should get my 1020 to W10M to keep it operational for a while longer(the idea of having to reset the phone after the store closes and not being able to update any of the apps scares the heck out of me).
I know that issues such as the brightness and bluetooth can be fixed via editing the phones registry but things like excessive battery drain worry me, to put it shortly in order to keep the phone as issue free as possible should i go for 1511, 1607, 1703 or 1709?
If anyone has used these devices under the various W10M builds and could give some advice that would be really neat.
Hi, I've been using this phone for over 3 years now and I've tried every W10M that has come out and I can assure you that the best version for our humble 1020's is the W10M anniversary edition (1607), it doesn't have the bluetooth problem, battery doesn't drain fast, overall it's a very stable version. The only issue is screen brightness and the ussual glance screen which can be fixed, but I never use it so it's no big deal for me.
Hi, and what about the camera?
Can you use the 41Mpixel camera with Windows 10 properly? I.e. will you be able to take photos in DNG?
I've had my Nokia 1020 for 5 years, and was running Windows 8.1 until recently when I searched for how to upgrade to Windows 10.
After much searching, I have successfully upgrade to the current 1709, build 10.0.15254.556
I loved the phone but was disappointed at the apps and support disappearing.
Windows 10 has given it a new lease of life, and with a new battery installed, I can get 2 days between charges.
Long live the 1020.
StJohn1980 said:
I've had my Nokia 1020 for 5 years, and was running Windows 8.1 until recently when I searched for how to upgrade to Windows 10.
After much searching, I have successfully upgrade to the current 1709, build 10.0.15254.556
I loved the phone but was disappointed at the apps and support disappearing.
Windows 10 has given it a new lease of life, and with a new battery installed, I can get 2 days between charges.
Long live the 1020.
Click to expand...
Click to collapse
when did you updated it? I mean recently in 2019 or before?
I did it in March 2019.
My 1020 was great, but battery life poor, and apps practically non existent.
I didn't want to buy a new phone, so bought a new battery and plunged into the deep end and looked to install Windows 10.
After a few weeks searching for a method, I finally did it. It took a few hours over two evenings to complete.
I haven't looked back. Lots of favourite apps. The phone is stable. I have my 41mp Lumia camera.
StJohn1980 said:
I did it in March 2019.
My 1020 was great, but battery life poor, and apps practically non existent.
I didn't want to buy a new phone, so bought a new battery and plunged into the deep end and looked to install Windows 10.
After a few weeks searching for a method, I finally did it. It took a few hours over two evenings to complete.
I haven't looked back. Lots of favourite apps. The phone is stable. I have my 41mp Lumia camera.
Click to expand...
Click to collapse
Do you mind pointing me in the direction of a guide or resources you used to upgrade your phone to that stable version? I looked at Neoloko's guides but all of the links to the ROM are dead there..
I have a new one coming in the mail in the coming week and want to be ready to upgrade it.
ameanie said:
Do you mind pointing me in the direction of a guide or resources you used to upgrade your phone to that stable version? I looked at Neoloko's guides but all of the links to the ROM are dead there..
I have a new one coming in the mail in the coming week and want to be ready to upgrade it.
Click to expand...
Click to collapse
I used this guide to update my 1020 to 1607.
https://forum.xda-developers.com/wi...le/installing-windows-10-mobile-tech-t3431454
And from 1607 used this method to get to 1709. Although i went back to 1607 since the battery life was just horrendous on 1709.
http://allaboutwindowsphone.com/features/item/22816_How_to_2018_edition_Take_the_L.php
Hope-S said:
I used this guide to update my 1020 to 1607.
https://forum.xda-developers.com/wi...le/installing-windows-10-mobile-tech-t3431454
And from 1607 used this method to get to 1709. Although i went back to 1607 since the battery life was just horrendous on 1709.
http://allaboutwindowsphone.com/features/item/22816_How_to_2018_edition_Take_the_L.php
Click to expand...
Click to collapse
Thank you for the info! I followed the guide but have hit a roadblock, I'm thinking its because Windows Insider's servers are now down. It just won't let me connect and select a ring or anything.
So I made it all the way through and can't actually update my phone. Honestly the only reason I want to is so I can run a specific W10 instagram app (since I need to be able to run it for my work's sake) and none of the W8 apps seem to work anymore.
I also didn't take down the details for the Lumia 1020, I didn't think about it and it wasnt mentioned in the guide... so my device's registry is stuck on Lumia 930 lol.
I looked around and found some offline windows 10 updates that *might* work but I'm scared because a lot of people report the 1020 performance being really bad on W10 and I'm thinking the version you're on is the best one but I don't know how I can get that exact version installed....
ameanie said:
Thank you for the info! I followed the guide but have hit a roadblock, I'm thinking its because Windows Insider's servers are now down. It just won't let me connect and select a ring or anything.
So I made it all the way through and can't actually update my phone. Honestly the only reason I want to is so I can run a specific W10 instagram app (since I need to be able to run it for my work's sake) and none of the W8 apps seem to work anymore.
I also didn't take down the details for the Lumia 1020, I didn't think about it and it wasnt mentioned in the guide... so my device's registry is stuck on Lumia 930 lol.
I looked around and found some offline windows 10 updates that *might* work but I'm scared because a lot of people report the 1020 performance being really bad on W10 and I'm thinking the version you're on is the best one but I don't know how I can get that exact version installed....
Click to expand...
Click to collapse
Just use the W10 update app from the store instead of the insider.
The Lumia 930 registry will update it directly to 1607 and then just do a factory reset and your phone will revert its registry back to its original values.
Once you have done all that install Interop tools like adviced in the latter link and you can fix the bugs with MSN weather app and adjustable brightness.
Hope-S said:
Just use the W10 update app from the store instead of the insider.
The Lumia 930 registry will update it directly to 1607 and then just do a factory reset and your phone will revert its registry back to its original values.
Once you have done all that install Interop tools like adviced in the latter link and you can fix the bugs with MSN weather app and adjustable brightness.
Click to expand...
Click to collapse
Thank you for all the info!
So I ended up using the program found at wpvision.de to update, and it's going great. I should've asked prior, but currently my phone is updating to the very last version of 1607 (14393.2551). I hope that one is okay?
It's in the process of installing that update, but wow does the Phone Updater program the admin released works very well.
Is that version that I'm installing okay? Or should I try and rollback to a different version?
Hope-S said:
I used this guide to update my 1020 to 1607.
https://forum.xda-developers.com/wi...le/installing-windows-10-mobile-tech-t3431454
And from 1607 used this method to get to 1709. Although i went back to 1607 since the battery life was just horrendous on 1709.
http://allaboutwindowsphone.com/features/item/22816_How_to_2018_edition_Take_the_L.php
Click to expand...
Click to collapse
My curiosity is killing me. Were you able to get Microsoft Weather or Sports on 1607? I tried all sorts of gimmicks but I could not get them to work. So I upgraded to 1703.
I actually have two "new" 1020's, one with 1703 and the other with 1709. I haven't noticed a big difference between the two except I hate the way 1709 saves photos. My 1703 phone uses the same folders (Camera Roll, Saved pictures, screenshots, etc) as 1607 and Win 8.1, and I can access my photos by just plugging into a PC. But 1709 has weird folders, and I can't find my pix. I have to send them to Onedrive and download from there.
One thing - I use Shazam a lot with my Win 8.1 phone, and I still do at home on WiFi. Also, 8.1 has an awesome ROKU remote. Kiss both of those goodbye with Win 10. Win 10's song identify apps are either Soundhound or Cortana, neither of which is even remotely as accurate as Shazam.
Bluetooth was restored by setting my Registry keys back to Lumia 1020. When it was set to Lumia 640XL or 950, the Bluetooth only worked with my laptops and our newe HP printer, but none of the cars. That was a deal-breaker until I got it sorted.

How to upgrade Note 20 Ultra from...Android 5.1. Seriously.

I need help from someone a lot smarter than me. First time poster, but no stranger to rooting. (If I break some protocol, please correct me, I want to be a good citizen.)
Background (can be skipped)
I bought a Note 20 Ultra 5G (model #SM-N9860F) from a guy for a steal of a deal. Now I know why. Before buying we started it up and made a phone call, so I figured most everything else would be fine. Took it home and started messing with it, only to find it laggy and exhibiting other odd behaviors. So I went to check for updates before loading it up with my stuff.
But there was no Update button. I tapped "Software Info" and the next thing I saw made me read it three times. It showed, "Android version: 5.1."
Issues
So...
The phone functions but with lag and issues. SIM is recognized, then unrecognized. SIM cannot be used for data (though wifi is fine).
Not kidding, Kingo Root says it was able to root this Snapdragon phone. Root Checker Basic confirms it as rooted.
Using all the various key combinations posted all over the Internet, I cannot get into Download mode. I've tried for days.
Rebooting into Recovery shows Chinese options. (After many days of messing with it I finally found a way for it to show the English list...happy to share how I got there if anyone cares.)
The phone does connect to a Windows PC successfully via USB and can share files to internal and external memory.
Interestingly, the 500GB of internal memory only shows a fraction of it as available. Wondering if Android 5.1 just can't recognize that much space.
Bottom line
I am unable to get into Download mode. When I do get to where I think Download mode should be, the green Android guy is lying down with the words "No command" underneath. Therefore I can't use Odin, or a paid service, or Samsung Smart Switch...even tried the old Kies, since it has Android 5.1 on it. ALL of them require me to get into Download mode, and it just won't go.
Plan B?: I've heard repeatedly that rooting a Note 20 Ultra is (nearly?) impossible. Since multiple apps on my device insist I successfully rooted it, I was hoping I could use the TWRP app (it's installed) to flash something that could help. But I don't know what that would be, or if it would help at all. TWRP doesn't recognize the .zip, .tar, or any other files I've found and copied to the device. Maybe it's looking for a .img? I'm just not sure, and I don't even know what to look for.
Additional info
I've attached a few screen shots and photos.
I'd be ever so grateful for anyone's guidance. Again,
How can I get into Download mode? Seems that would get me back on the paths I know better.
And/or what can I flash using TWRP on what appears to be a rooted device? Would that even help?
Thank you!
kbtraveler said:
I need help from someone a lot smarter than me. First time poster, but no stranger to rooting. (If I break some protocol, please correct me, I want to be a good citizen.)
Background (can be skipped)
I bought a Note 20 Ultra 5G (model #SM-N9860F) from a guy for a steal of a deal. Now I know why. Before buying we started it up and made a phone call, so I figured most everything else would be fine. Took it home and started messing with it, only to find it laggy and exhibiting other odd behaviors. So I went to check for updates before loading it up with my stuff.
But there was no Update button. I tapped "Software Info" and the next thing I saw made me read it three times. It showed, "Android version: 5.1."
Issues
So...
The phone functions but with lag and issues. SIM is recognized, then unrecognized. SIM cannot be used for data (though wifi is fine).
Not kidding, Kingo Root says it was able to root this Snapdragon phone. Root Checker Basic confirms it as rooted.
Using all the various key combinations posted all over the Internet, I cannot get into Download mode. I've tried for days.
Rebooting into Recovery shows Chinese options. (After many days of messing with it I finally found a way for it to show the English list...happy to share how I got there if anyone cares.)
The phone does connect to a Windows PC successfully via USB and can share files to internal and external memory.
Interestingly, the 500GB of internal memory only shows a fraction of it as available. Wondering if Android 5.1 just can't recognize that much space.
Bottom line
I am unable to get into Download mode. When I do get to where I think Download mode should be, the green Android guy is lying down with the words "No command" underneath. Therefore I can't use Odin, or a paid service, or Samsung Smart Switch...even tried the old Kies, since it has Android 5.1 on it. ALL of them require me to get into Download mode, and it just won't go.
Plan B?: I've heard repeatedly that rooting a Note 20 Ultra is (nearly?) impossible. Since multiple apps on my device insist I successfully rooted it, I was hoping I could use the TWRP app (it's installed) to flash something that could help. But I don't know what that would be, or if it would help at all. TWRP doesn't recognize the .zip, .tar, or any other files I've found and copied to the device. Maybe it's looking for a .img? I'm just not sure, and I don't even know what to look for.
Additional info
I've attached a few screen shots and photos.
I'd be ever so grateful for anyone's guidance. Again,
How can I get into Download mode? Seems that would get me back on the paths I know better.
And/or what can I flash using TWRP on what appears to be a rooted device? Would that even help?
Thank you!
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Click to collapse
Sounds like you got what you paid for, it's probably a fake Note20 Ultra.
From what I can tell, the model & build numbers conflict, they're from different models of the Note 20 Ultra, that's why I think it's a fake.
Even the model number doesn't look right, it has a hybrid Chinese/European model number........
KOLIOSIS said:
Sounds like you got what you paid for, it's probably a fake Note20 Ultra.
From what I can tell, the model & build numbers conflict, they're from different models of the Note 20 Ultra, that's why I think it's a fake.
Even the model number doesn't look right, it has a hybrid Chinese/European model number........
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Hi Koliosis,
Yeah, thanks, that has crossed my mind, and that's why I posted those images. If it's fake it's a really good one, but I am aware I could have to chalk that up to experience.
Still, why in the world would a fake have Android 5.1 on it? And it works(-ish)! Isn't that still bizarre? Anything that can be done to force it into Download mode or to flash something with TWRP to at least get an OS from the modern era?
Thanks again...
kbtraveler said:
Hi Koliosis,
Yeah, thanks, that has crossed my mind, and that's why I posted those images. If it's fake it's a really good one, but I am aware I could have to chalk that up to experience.
Still, why in the world would a fake have Android 5.1 on it? And it works(-ish)! Isn't that still bizarre? Anything that can be done to force it into Download mode or to flash something with TWRP to at least get an OS from the modern era?
Thanks again...
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Click to collapse
There should be several threads/tutorials here that show how to flash firmware using Odin (& of course,includes how to get into download mode).
Before you try that out,have you tried to use Samsung's Smart Switch program on your PC?
Given the information you've posted,it's difficult to determine which model you have,which makes matters worse since we don't want to make a bad situation worse.
I'd start with the Samsung Smart Switch, hopefully it'll be able to determine the make of your phone & flashing stock firmware should be a breeze. (If it's indeed a genuine Samsung Device).
KOLIOSIS said:
There should be several threads/tutorials here that show how to flash firmware using Odin (& of course,includes how to get into download mode).
Before you try that out,have you tried to use Samsung's Smart Switch program on your PC?
Given the information you've posted,it's difficult to determine which model you have,which makes matters since we don't want to make a bad situation worse.
I'd start with the Samsung Smart Switch, hopefully it'll be able to determine the make of your phone & flashing stock firmware should be a breeze. (If it's indeed a genuine Samsung Device).
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Click to collapse
Yes sir, and that's my problem. I've rooted and changed ROMs on a dozen devices or more in the past (thanks to XDA!!), always using Odin. But this phone simply will not go into Download mode at all. Using every key combination I can find I either wind up with the Chinese recovery selections I mentioned or I get that "No command" screen with the Android lying on its back.
So far I've tried these PC apps:
Odin (several versions)
Smart Switch
Kies
FixPPO (https://android.imyfone.com/android-issues/android-no-command-error/)
DroidKit (https://www.imobie.com/android-system-recovery/fix-android-no-command-error.htm)
Some, like Odin and the paid options, require Download mode - which isn't working for me - so those apps can even tell I've plugged a phone into the USB port.
Just to put it out there, when the phone is booted into the OS and attach it to the PC, Windows recognizes it's connected but Smart Switch does not. That supports your point that it may not be a Samsung device, but I wondered if it could also have something to do with Smart Switch coming after 5.1 was old.
I just wondered if somebody who didn't know what they were doing somehow downgraded this phone to Android 5.1 before I accept it as a full loss. Still hoping...
kbtraveler said:
Yes sir, and that's my problem. I've rooted and changed ROMs on a dozen devices or more in the past (thanks to XDA!!), always using Odin. But this phone simply will not go into Download mode at all. Using every key combination I can find I either wind up with the Chinese recovery selections I mentioned or I get that "No command" screen with the Android lying on its back.
So far I've tried these PC apps:
Odin (several versions)
Smart Switch
Kies
FixPPO (https://android.imyfone.com/android-issues/android-no-command-error/)
DroidKit (https://www.imobie.com/android-system-recovery/fix-android-no-command-error.htm)
Some, like Odin and the paid options, require Download mode - which isn't working for me - so those apps can even tell I've plugged a phone into the USB port.
Just to put it out there, when the phone is booted into the OS and attach it to the PC, Windows recognizes it's connected but Smart Switch does not. That supports your point that it may not be a Samsung device, but I wondered if it could also have something to do with Smart Switch coming after 5.1 was old.
I just wondered if somebody who didn't know what they were doing somehow downgraded this phone to Android 5.1 before I accept it as a full loss. Still hoping...
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Makes since you tried Kies (given the stated Android version).
Can you download/sideload any apps that may help identify the phone (& check for Knox 0x0) such as this one:
Phone INFO+ (SAM) - Apps on Google Play
All-in-one INFO and TOOLS for Samsung devices.
play.google.com
AIDA64 - Apps on Google Play
Hardware and software information utility for Android devices
play.google.com
I wish I had more to offer,it's been years since I've dealt w/a rooted Samsung (Note 5).
Hopefully,others will chime in & offer a solution.
FWIW,Definitely following this thread, I'm interested in how things work out, hopefully for the better.
Aah i made an account just to respond to you
i had an iPhone 7 Jet Black replica with android 5.1 once upon a time, same symptoms- 8GB actual storage but will show 128GB when connected to PC
So here are my two cents: These devices won't be recognized by samsung tools as they are not having motherboards made by samsung. I would recommend that you check actual specs from AIDA64 and you will find out which company has made the motherboard or device, mine had strange MediaTek processor though. And hopefully you will find some chinese websites where people are talking about how to flash firmwares in these phones but i recommend not to do that, i had to lose my device as it got bricked.
Well, that's exactly why I come here. I'd never come across that AIDA64 app, and I've attached screen shots. I've never heard of a "Kirin," but sure enough, it's Huawei. Dang it!
@priteshsolanki, hate to hear about your experience. Thanks for the heads up.
So...does Huawei have a Smart Switch equivalent, lol? And by the way, even if I got this working, would Huawei have enough hardware in this bugger to be able to listen in and send data back to Mother China?? I don't know how that kind of thing works...
kbtraveler said:
Well, that's exactly why I come here. I'd never come across that AIDA64 app, and I've attached screen shots. I've never heard of a "Kirin," but sure enough, it's Huawei. Dang it!
@priteshsolanki, hate to hear about your experience. Thanks for the heads up.
So...does Huawei have a Smart Switch equivalent, lol? And by the way, even if I got this working, would Huawei have enough hardware in this bugger to be able to listen in and send data back to Mother China?? I don't know how that kind of thing works...
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This is strange, i think The AIDA64 app is being fooled here too! To find which company has made it, Its gonna be same experience as finding father of an orphan child which just had permanent memory loss
Its not Kirin, its not huawei.. why?-
So its showing ARMv7 32bit processor, which is definitely not Kirin 1020. because kirin 1020 is a high end processor itself too and uses 5nm technology and Cortex A78 architecture! (While yours is showing stone age 28nm with Cortex A7)
Then there is Platform MT6799. When i look up for that, its again showing totally different company- MediaTek chipset "Helio X30 (MT6799)" which is a deca core processor but what we got here in your details is a Quad core processor.
What we know about your processor:
- its Cortex A7 @1301 MHz and has 28nm manufacturing process
(can't be 5G at any cost)
- From above details it seems like an ancient processor which came out somewhere around 2012, probably thats why its running 5.1.
- The performance is equivalent to high end Android Jellybean device, but definitely not suitable for using in 2022
- The storage and RAM amount shown there are just to fulfill fantasies, dont expect it to be reliable. Its probably a 1 or 2GB Ram with 4 or 8GB storage.
- The software in the phone is really fantastic, i have never thought that a clone can be so perfect that even Apps like AIDA64 will have a hard time finding the facts!
Now coming to the main questions:
1) Can it be upgraded?
90% no based on research i have done in google, this phone is totally non existent for google. for remaining 10% you can expect the rom maker to contact you in DMs after seeing your thread here and offer you an upgrade lol
2) Should you use any file syncing tools with it?
Quick answer: Syncios app is your best bet to sync data between phone and back, but only luck can help you find actual firmware of the device
Slightly long answer: So according to our findings all these data shown in phone settings fake, and syncing apps back in 2011-12 i think its going to give you hard time finding a working one. Android 5.1 in todays time is not something you should be using as daily driver for sure. I suggest you to just treat it like a toy.
About my iPhone 7 back in the day, i bought that one for some 60USD but it was worth it, had some kind of apple music app which never required login but was able to stream any songs for free. so ive used that one out for music only.
I really wish there was a better way to put it, but you can try one last dry hope at needrom website to see if they have any details about this device.
kbtraveler said:
But there was no Update button. I tapped "Software Info" and the next thing I saw made me read it three times. It showed, "Android version: 5.1."
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Like has been said, sounds like you got a fake, Software info is one of the first things I would have checked before buying, not after you have bought it and then start having issues. Unfortunately you only really have yourself to blame. like is quite often said if the deal "seems to good to be true" there are reasons why.
@samorgs60, you are very right. I've taken many chances like this one on many electronic devices, and to my recollection, this is the first time I got burned. It's kind of like speeding: I don't always obey the speed limit to the letter (number?), so in the past when I got what I believe was an unfair speeding ticket - I was accused of going faster than I was - I dealt with it my accepting it as a balance in the universe for all the times I should have been busted.
@priteshsolanki, what a catch! Wow. That is kinda amazing, and would explain why it has 5.1 on it. I'm actually astonished at the quality of the device in every way, other than the obvious.
So I hate to ask this, but...isn't it true that carriers (I won't mention mine by name here) make offers for value against a new phone if your current phone simply 1) turns on and 2) does not have a cracked screen? That kinda seems to describe what I've got right now. Not interested in misleading on purpose, but what is the likelihood this would qualify as a trade-in? If they took it initially, what's the likelihood of it coming back to haunt me (the carrier contacting me about it not being a Samsung)?
Really appreciate the help, guys!
It sucks that you got a fake. If you paid with PayPal or Credit, I'd file a claim/dispute and try to return for a refund. Carriers usually log the IMEI of trade ins and if it doesn't match the model or is blacklisted in any way, the trade will be denied.

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