MotoG3 does not recognize the email (the rigth one) after factory reset - Moto G 2015 Q&A, Help & Troubleshooting

I did a factory reset my MotoG3 (marsmallow) and now the initial setup does not pass the part of the email ...
I am sure I am using the correct email and password used before factory reset. Still that i confirmed the account on google device manager and with the option to recall the account (provided in initial settings).
Any suggestions on how to solve this problem?
Thank you!!

filipe_m said:
I did a factory reset my MotoG3 (marsmallow) and now the initial setup does not pass the part of the email ...
I am sure I am using the correct email and password used before factory reset. Still that i confirmed the account on google device manager and with the option to recall the account (provided in initial settings).
Any suggestions on how to solve this problem?
Thank you!!
Click to expand...
Click to collapse
Had this same issue once, the only solution that I found was to do another factory reset

Henriquefeira said:
Had this same issue once, the only solution that I found was to do another factory reset
Click to expand...
Click to collapse
Thanks but did not work for me...
I send the motoG3 for tecnical support

filipe_m said:
Thanks but did not work for me...
I send the motoG3 for tecnical support
Click to expand...
Click to collapse
Sometimes you gotta wait 72 hours.
There's a video floating around how to bypass the Moto G3 FRP lock. Shouldn't be too hard.
Sent from my XT1528 using XDA Labs

Related

Invalid username and password on lockscreen(2 step verification enabled)

Okay people, I've got a Moto G (1st gen) running Kitkat 4.4.4. The first time I signed into my google account on my device I had 2 step verification enabled. I still do have it enabled. Now in the forgot password screen I'm not able to sign in using my id and password. I haven't changed my password in a year so I'm 99% positive that I had the same password at that time which I have now. When I tried signing in with an application specific password, it worked out but only when I was connected to the internet. So the question arises what should I do if I'm offline and by any chance get locked out because of kids messing with the lock screen. Any kind of help would be appreciated Thanks!
My first post on XDA ?. And yes, you people are awesome, kudos for helping people out!
Sent from my XT1033 using XDA Free mobile app
you can restore to factory settings
I had this problem earlier on my HTC explorer phone. I did the 'factory reset' by going into the bootloader menu. You can back your data before doing that.
But will factory reset solve the problem? I mean will the password be the actual one i.e. with 2 step verification still enabled?
Thanks for the response!
Sent from my XT1033 using XDA Free mobile app
Factory reset will clear all the data on your internal memory (also from sd card if you choose to do so). This will delete the password and other settings that you had done on purchasing the new phone. Basically, on factory resetting, you will restore your phone to the state at the time of purchasing. You will be left with apps that came preinstalled with your device and all the other apps you installed will be removed.
And you will no longer be asked for the password to unlock your screen. hope this helps
Yaa I know it will remove everything but I will be signing in with the same id again, so I just hope I don't face the same problem.
Sent from my XT1033 using XDA Free mobile app
Sorry I can't help u there, I misunderstood your question. I thought it was for screen unlock .
Okay, thanks for the help anyways
Sent from my XT1033 using XDA Free mobile app
Just unlock the phone using (aroma file manager)
And disable the 2 steps verification system ; u dont need it .. It's a real pain in the ass :|
Lol , I know right, it's just that every article I read recommends enabling it for better security. Btw I tried disabling 2 step verification, now it accepts the normal password when connected to the internet but still doesn't accept it when offline. It's getting on my nerves now.
Thanks for the response!
Sent from my XT1033

Samsing S6 | FingerPrint not recognized and Phone is locked. Panic Situation!

Finger print not recognized, Phone is locked, no internet connection, google account device manager reset not working and samsung account not set up.
phone is not unlocking and i have very important data in it.
please help
kayeeman said:
Finger print not recognized, Phone is locked, no internet connection, google account device manager reset not working and samsung account not set up.
phone is not unlocking and i have very important data in it.
please help
Click to expand...
Click to collapse
You have the option to use a password if fingerprint scan fails....
Sent from my SM-G925F using Tapatalk
HaGii said:
You have the option to use a password if fingerprint scan fails....
Sent from my SM-G925F using Tapatalk
Click to expand...
Click to collapse
Exactly, that is must when FP is set up. If you forgot the password, then no help.
davebugyi said:
Exactly, that is must when FP is set up. If you forgot it, then no help.
Click to expand...
Click to collapse
No.
It's not even possible to "forget" to set a separate password since it's a must if you setup fingerprint unlocking.
It's NECESSARY.
Otherwise you can't choose unlocking with fingerprint method. (Tried it by myself to be sure)
Sent from my SM-G925F using Tapatalk
HaGii said:
No.
It's not even possible to "forget" to set a separate password since it's a must if you setup fingerprint unlocking.
It's NECESSARY.
Otherwise you can't choose unlocking with fingerprint method. (Tried it by myself to be sure)
Sent from my SM-G925F using Tapatalk
Click to expand...
Click to collapse
I mean, if he forgot that password, then he is in trouble. I said that the setup of that password is a must
davebugyi said:
I mean, if he forgot that password, then he is in trouble. I said that the setup of that password is a must
Click to expand...
Click to collapse
I'm sorry. I misunderstood. [emoji14]
Sent from my SM-G925F using Tapatalk
HaGii said:
I'm sorry. I misunderstood. [emoji14]
Sent from my SM-G925F using Tapatalk
Click to expand...
Click to collapse
No problem
not accepting the passowrd
it is not accepting the password
thats the problem
kayeeman said:
it is not accepting the password
thats the problem
Click to expand...
Click to collapse
How is that possible? You need to enter it twice to confirm.
On the other hand, this is a reason for security lock - if it can be bypassed easily, then what's the point of it?
You can still root, play around with the system
What about doing a factory reset?
Boot into download mode, Odin TWRP.
Boot into TWRP, only wipe system.
Reboot, wait 10-15 minutes, redo the setup.
Paradoxumical said:
Boot into download mode, Odin TWRP.
Boot into TWRP, only wipe system.
Reboot, wait 10-15 minutes, redo the setup.
Click to expand...
Click to collapse
The last time I checked the settings and fingerprints are located on /data, not system. But give it a try.
davebugyi said:
The last time I checked the settings and fingerprints are located on /data, not system. But give it a try.
Click to expand...
Click to collapse
Whoops, forgot about /data. Perhaps he should flash Philz after TWRP, and then wipe /system and /data after making a nandroid.

Is it possible unlock galaxy s6 edge plus google activation lock

I bought phone from owner but lost hist contact phone was working ok when I bought seller did factory reset in front of me so I thought all is OK but now when activating it ask for previous google account. Is it possible to unlock this?
rikardo82 said:
I bought phone from owner but lost hist contact phone was working ok when I bought seller did factory reset in front of me so I thought all is OK but now when activating it ask for previous google account. Is it possible to unlock this?
Click to expand...
Click to collapse
Turn on the phone pressing vol+,home, power, and when you are in recovery do a factory reset(wipe data)
Edoardo001 said:
Turn on the phone pressing vol+,home, power, and when you are in recovery do a factory reset(wipe data)
Click to expand...
Click to collapse
this not help it still ask google account
You could flash a fw with Odin. This would wipe and reset the entire thing.
mrjraider said:
You could flash a fw with Odin. This would wipe and reset the entire thing.
Click to expand...
Click to collapse
I know this wouldn't help. I flashed a fresh rom and lent it to my brother. Unless you sign in with the existing google account you cannot sign in or login to the phone.
n.praveen13 said:
I know this wouldn't help. I flashed a fresh rom and lent it to my brother. Unless you sign in with the existing google account you cannot sign in or login to the phone.
Click to expand...
Click to collapse
this tutorial does not work??
http://android.stackexchange.com/questions/127739/bypass-verify-your-google-account-after-resetting
rikardo82 said:
this tutorial does not work??
http://android.stackexchange.com/questions/127739/bypass-verify-your-google-account-after-resetting
Click to expand...
Click to collapse
phone is now OK fixed I gave it to one guy gave him this link to that tutorial and he fixed I don't know if he followed that link or what but phone is OK now so at least we know s6 edge plus can be fixed this google activation lock
rikardo82 said:
this tutorial does not work??
http://android.stackexchange.com/questions/127739/bypass-verify-your-google-account-after-resetting
Click to expand...
Click to collapse
This metod doesnt work anymore... the only sulution is z3x box... wipe mls in z3x and you're done..

Need Help S7 FRP

Hey, my phone just got locked, now im stuck, can anyone help me bypass the frp? THX
Input the password to the Google account that's logged in.
xDark_ said:
Input the password to the Google account that's logged in.
Click to expand...
Click to collapse
The thing is i forgot the email, so is there any other way?
how about going into recovery and doing a factory reset?
lunzi88 said:
how about going into recovery and doing a factory reset?
Click to expand...
Click to collapse
Thats wat i just did, and nothing happen, still stuck frp
Sorry just realised about this. Have you given this method a go yet? http://www.androidpolice.com/2015/1...msung-phones-due-to-a-flaw-in-their-software/
lunzi88 said:
Sorry just realised about this. Have you given this method a go yet? http://www.androidpolice.com/2015/1...msung-phones-due-to-a-flaw-in-their-software/
Click to expand...
Click to collapse
Just tried that, when plug in the otg, the file manager not showing up like in the video , still no luck
Hmm, just an idea but have you considered going to Samsung with the invoice as proof of purchase and see if they could help?

Cannot reset my galaxy s6

When I try to make a factory reset it asks for my samsung account password and after I type it in nothing happens. When I try to remve the account it saysprcessing failed.
And when I try to deactivate the reactivation lock to flash twrp I again have to put in my password, but nothing happens, I typed it in like a million time but nothing happens and it's still activated
PLS Help me
Thanks in advance
1. Three questions on the same subject is bad. Don't do it.
2. It was a bad idea to disable the original Samsung account. That's the account required to remove the lock. Hope you can get it back.
3. Did you try logging into the My Account section of http://www.samsung.com? That would tell you if you were using the right email and password. Which I suspect you weren't.
Sent from my SM-G920F using Tapatalk
DarryDoo said:
1. Three questions on the same subject is bad. Don't do it.
2. It was a bad idea to disable the original Samsung account. That's the account required to remove the lock. Hope you can get it back.
3. Did you try logging into the My Account section of http://www.samsung.com? That would tell you if you were using the right email and password. Which I suspect you weren't.
Click to expand...
Click to collapse
1. Yes I know, I thought I changed the title and made a second thread and then I made a new one sorry.
2. How to get the account back? I just made a new account and logged in, but I still can't remove the reactivation lock, reset the device or remove the account.
3. Yes I am using thr right password. I also tried a wrong password and then it said wrong password. And when I put in the right one notthing happend.
Try this: https://drfone.wondershare.com/unlock/samsung-reactivation-lock.html#Part4
Sent from my SM-G920F using Tapatalk
DarryDoo said:
Try this: https://drfone.wondershare.com/unlock/samsung-reactivation-lock.html#Part4
Sent from my SM-G920F using Tapatalk
Click to expand...
Click to collapse
Okay will try!
DarryDoo said:
Try this: https://drfone.wondershare.com/unlock/samsung-reactivation-lock.html#Part4
Sent from my SM-G920F using Tapatalk
Click to expand...
Click to collapse
But you will have to delete the samsung account too!
And should I do the factory reset in the recovery or in the settings?
DarryDoo said:
Try this: https://drfone.wondershare.com/unlock/samsung-reactivation-lock.html#Part4
Sent from my SM-G920F using Tapatalk
Click to expand...
Click to collapse
Didn't work....... It asks me now for the password and it says processing failed...... HELP PLS
Yes. You delete the Samsung account, then re-create it with the EXACT username & password that was used on the phone. Factory reset any way you like. Log into the Samsung account on the phone when asked. Then disable reactivation lock.
Sent from my SM-G920F using Tapatalk
DarryDoo said:
Yes. You delete the Samsung account, then re-create it with the EXACT username & password that was used on the phone. Factory reset any way you like. Log into the Samsung account on the phone when asked. Then disable reactivation lock.
Sent from my SM-G920F using Tapatalk
Click to expand...
Click to collapse
Yeah, did it. But after reset it says something with abnormal reset bla bla bla... and then I have to login to my samsung account whihc I recreated wih the same name, password etc. But when I type it in it says "processing failed"
DarryDoo said:
Yes. You delete the Samsung account, then re-create it with the EXACT username & password that was used on the phone. Factory reset any way you like. Log into the Samsung account on the phone when asked. Then disable reactivation lock.
Sent from my SM-G920F using Tapatalk
Click to expand...
Click to collapse
HELP PLS
No idea. My guess is you're not using the same account that was used when reactivation lock was enabled.
Sent from my SM-G920F using Tapatalk
DarryDoo said:
No idea. My guess is you're not using the same account that was used when reactivation lock was enabled.
Sent from my SM-G920F using Tapatalk
Click to expand...
Click to collapse
It's not. It's the re-created with same mail and password.
DarryDoo said:
No idea. My guess is you're not using the same account that was used when reactivation lock was enabled.
Sent from my SM-G920F using Tapatalk
Click to expand...
Click to collapse
I flashed official 6.0.1 rom via odin again, no difference. But now it istantly asks for the password, last time it first asked me if I want to create a google account, so I could go to the settings with a trick. But now I get this "processing failed" error and I don't know what to do ((
You could try grabbing a logcat when you try entering the password. Likely won't be able to, since USB debugging won't be enabled. I think this is now a job for a phone repair shop.
Sent from my SM-G920F using Tapatalk
DarryDoo said:
You could try grabbing a logcat when you try entering the password. Likely won't be able to, since USB debugging won't be enabled. I think this is now a job for a phone repair shop.
Sent from my SM-G920F using Tapatalk
Click to expand...
Click to collapse
I mean, can't I just go to a samsung store, because this is a legit problem. If it would be stolen I wouldn't know the password. When I type in the wrong password it will say wrong id or password, bu when it's correct it says "processing failed".
DarryDoo said:
You could try grabbing a logcat when you try entering the password. Likely won't be able to, since USB debugging won't be enabled. I think this is now a job for a phone repair shop.
Sent from my SM-G920F using Tapatalk
Click to expand...
Click to collapse
Isn't there another way to fix this? With odin or anything?
It's an anti-theft "feature". Only Samsung - or a repair shop with other tools - is going to be able to get around it.
Sent from my SM-G920F using Tapatalk
DarryDoo said:
It's an anti-theft "feature". Only Samsung - or a repair shop with other tools - is going to be able to get around it.
Sent from my SM-G920F using Tapatalk
Click to expand...
Click to collapse
But I bought it with a reactivation lock and I fixed it, but now the order in the setup has changed and I cannot downgrade (device 4 binary 3 error) which has to do with the bootloader version I think
If you bought it with a reactivation lock, the *original* credentials of whomever you bought it from are the only ones that can unlock it. You could have saved all this grief by saying that at the very beginning. You're on your own.
Sent from my SM-G920W8 using Tapatalk
No! I bought it and chamged the samsung account and after this I flashed a rom. Then I had my own account in it...

Categories

Resources