I got my phone from EROS Group, I have a question If I trigger knox, will the hardware warranty voided?
I am going to do flashing and stuff so just asking.
Related
I've read many of the threads in this particular forum as well as threads under other phone types, and I'm a little confused as to what void our Motorola warranty.
The one thing this is SOOOOOO clear is that unlocking the bootloader through Motorola will void the warranty as you need to provide them phone specific information and they clearly state the warranty voiding clause before you accept the terms.
However, a number of members have stated that rooting voids the warranty. Is this an assumption or does Motorola state this somewhere? I would agree with this if it was always necessary (100%) to unlock the bootloader to root. I personally rooted without unlocking the bootloader and have kept it through the upgrade to JB.
Similarly does SIM unlocking void the warranty?
I've looked at Motorola's site and can't see much on what causes warranty voiding.
Ideas?
Rooting does void the warranty but it is very easily reversible. Now for SIM unlocking. It should not void your warranty. It is just allowing foreign SIM cards into your phone.
Sent from Cthulu's brain
biKF said:
I've read many of the threads in this particular forum as well as threads under other phone types, and I'm a little confused as to what void our Motorola warranty.
The one thing this is SOOOOOO clear is that unlocking the bootloader through Motorola will void the warranty as you need to provide them phone specific information and they clearly state the warranty voiding clause before you accept the terms.
However, a number of members have stated that rooting voids the warranty. Is this an assumption or does Motorola state this somewhere? I would agree with this if it was always necessary (100%) to unlock the bootloader to root. I personally rooted without unlocking the bootloader and have kept it through the upgrade to JB.
Similarly does SIM unlocking void the warranty?
I've looked at Motorola's site and can't see much on what causes warranty voiding.
Ideas?
Click to expand...
Click to collapse
I have in the past the Old Motorola Atrix From Bell Canada ...
Bootloader Unlocked - Rooted - Unsimlocked...
Never have a problem with the warranty to change the usb port ...
biKF said:
I've read many of the threads in this particular forum as well as threads under other phone types, and I'm a little confused as to what void our Motorola warranty.
The one thing this is SOOOOOO clear is that unlocking the bootloader through Motorola will void the warranty as you need to provide them phone specific information and they clearly state the warranty voiding clause before you accept the terms.
However, a number of members have stated that rooting voids the warranty. Is this an assumption or does Motorola state this somewhere? I would agree with this if it was always necessary (100%) to unlock the bootloader to root. I personally rooted without unlocking the bootloader and have kept it through the upgrade to JB.
Similarly does SIM unlocking void the warranty?
I've looked at Motorola's site and can't see much on what causes warranty voiding.
Ideas?
Click to expand...
Click to collapse
Its in the warranty documentation for my phone that came in the box. Mine was specific to New Zealand and Australia as our laws (Australia in particular) are pretty good in the favour of the consumer, but it did specifically state rooting. My presumption is that it would state that wherever you bought the phone as rooting requires the manipulation of a "system file", or folder to be specific as your're just adding something to it.
Hey,
Does anyone know what Ontario/Canadian law says about Knox and void warranties? AFAIK in Europe the consumer would have a good case against manufacturer defects; not sure about Canada.
Thanks
jodoog said:
Hey,
Does anyone know what Ontario/Canadian law says about Knox and void warranties? AFAIK in Europe the consumer would have a good case against manufacturer defects; not sure about Canada.
Thanks
Click to expand...
Click to collapse
wondering the same
Unless you like messing around trying to take on corporations when they refuse your warranty. I doubt even trading standards would make much headway in the UK (I live there) and you'd be stuck with a faulty phone.
All that said, you might just get it repaired without issue.
Thanks. I'll try writing them a letter as well. Seems sort of strange software changes would invalidate manufacturer defects.
Hello
What happens if your Trip Knox on your Samsung Galaxy S6?
Do you lose warranty for hardware issues?
Yes, on most countries you loose your warranty.
roydok said:
Yes, on most countries you loose your warranty.
Click to expand...
Click to collapse
What about UK?
xionation said:
What about UK?
Click to expand...
Click to collapse
I asked this as I took mine into one of their stores the other day to look at the wireless charging issues I'm having, and they said that knox being tripped wouldn't stop them sending it off for repair but it depends on the technician who gets it at the other end, most use common sense and if the fault is something that has nothing to do with it being rooted etc (hardware fault) they won't reject the repair for it.
tl'dr - It depends on who gets your phone to look at
MariosFFX said:
Hello
What happens if your Trip Knox on your Samsung Galaxy S6?
Do you lose warranty for hardware issues?
Click to expand...
Click to collapse
It depends on where you live, in the EU you do not loose your statutory warranty, unless they can positively proof that you did specific actions which caused the damage. But you do loose the voluntary factory warranty. It is important to know that your statutory warranty is provided by your retailer, not the factory (samsung ).
Anyway even if legally you are entitled to warranty some retailers will try to cheat you out of it and it can be a pain to get your right.
Hi,
I've got an Exynos S7 and I read that rooting it trips KNOX and voids the hardware warranty. But I also read that i'ts illegal in EU and Samsung must repair your phone when you have a hardware issue, even if KNOX is tripped. As I live in France, it should be that. So I want to know if someone living in EU experienced something like that : do they repair it without saying anything? do they refuse to repair it so in this case : can you contest ? how ?
(Sorry if my English looks average...)
I was at Samsung Oficial Service with Knox 0x1 to replace my headphones bc they broken so fast (4 months) and they canceled my warranty. I still dont need warranty but if i will need i make a complain at Consumer Protection and it should fix that.
andrei1412 said:
I was at Samsung Oficial Service with Knox 0x1 to replace my headphones bc they broken so fast (4 months) and they canceled my warranty. I still dont need warranty but if i will need i make a complain at Consumer Protection and it should fix that.
Click to expand...
Click to collapse
Ohw okay. What country are you from ?
RayaneHmdi said:
Ohw okay. What country are you from ?
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Click to collapse
Romania.
Hi guys
I consider to buy the s22 ultra but since I want to root the device I wonder if it will disable my OTA updates and triggered Knox.
My main concern is that I will not be able to sell it in the future in to someone else since many Samsung services will disabled and also OTA updates.
Not sure if it's relevant but In my country we have the SD gen 1 model
Yes it will trigger Knox and no more OTA update, no warranty, no more Samsung Pass etc. and resale value will be greatly diminished.
Damm
I hate Samsung for that
Afaik, after OEM unlock and rooting, if you re-lock the bootloader, flash original (properly signed) rom and disable OEM Unlock, you will have OTA without problems. Tested with my unit SM908B and Tab S7+.
Warranty is a bit more complex, because it depends on the local laws. In most European countries, opening an equipment or unlocking a bootloader does not directly void your warranty, as the manufacturer has to prove it was your manipulation what caused the issue. But this varies from country to country.
It is true though that Knox will be triggered irreversibly any Knox based software will fail to authenticate the device (For example, Samsung Pay, and most MDM corporate software uses knox) so you will be permanently unable to use them.
Redcriwx.