Black Screen (BSOD) on Marshmallow - Galaxy S6 Q&A, Help & Troubleshooting

I know some people had the same problem with Lollipop but I hadn't any issues. Already updated to latest marshmallow. I dropped my devices a few months ago and the frame took a heavy blow from that. But the screen was working without a problem and had no damage at all. A few days ago I used my phone and took put it on the desk and connected the charger. An hour later I wanted to unlock the S6 and only the lower keys lit up.
Searched a bit and used volume down + power to restart the phone. It worked again and I immediately made a backup (used the Dev options to keep the phone on while charging).
Samsung Store denied to do anything. First they said they might reinstall the whole software by some hardware (as expensive as a two family house ) but the technican said no because they don't know if that reallyhelps or might break the phone :silly:
I tried to reinstall via Samsung switch and odin but the still the screen won't wake up after going to sleep. Sometimes it works a few times but most of the times one time.
Anyone can help me, or is my phone simply broken? :crying:

Have you tried factory reset?

Factory reset via settings menu and recovery. And reinstalled via Samsung switch and odin. Still same problem.

If the screen doesn't turn ON after it turns OFF then it could be bug of some sort . Try downgrading to the build right before the one you updated. There's a few MM builds for the S6. Say you on the latest. Downgrade to the one before that and see

yasteellutch said:
If the screen doesn't turn ON after it turns OFF then it could be bug of some sort . Try downgrading to the build right before the one you updated. There's a few MM builds for the S6. Say you on the latest. Downgrade to the one before that and see
Click to expand...
Click to collapse
Downgraded to previous version and now the display won't turn on at all. Reverted back to newest version, and stays black. Look like now I finally broke it
I used it yesterday for about an hour with the screen always on and it just worked. The screen still recognizes touch input and the pc shows me the phone has started.

Dr.Hfuhruhurr said:
Downgraded to previous version and now the display won't turn on at all. Reverted back to newest version, and stays black. Look like now I finally broke it
I used it yesterday for about an hour with the screen always on and it just worked. The screen still recognizes touch input and the pc shows me the phone has started.
Click to expand...
Click to collapse
Really whoa. OK take your S6 to a technician and ask them to check if the LCD cable is connected properly. That thing can come out easily

Just tried to restart the phone with volume down and power button and it suddenly showed the samsung boot logo. It was kinda dimmed and not the bright white it used to be but when the it finally booted up everything was fine.
Only way is a technican as you said. Sad is Samsung is not going to do that on guaranty because of the damage on the frame

Related

[Q] Some really weird problem over here.

Once, i was halfway using whatsapp then phone turned off automatically, when I turn it back on i was able to boot up past the bootscreen until i got this: Refer to Picture 003.jpg
Then I did a complete reset via CWM. I even installed CNA 3.6.6 (I was using 3.5.0 before this)
Still no avail, do I've decided to flash back to 4.0.4 to see whether things are working out or not.
I did it via fastboot.
Same thing.
What could be the problem?
Do take note that even though in the picture I'm booting it up in safe mode but still no avail for normal mode.
And, when I'm charging my phone with the power switched off I'm getting this: Refer to Picture 004.jpg
Supposedly it's a battery icon that indicates charging activity but I'm getting a battery icon with (blinking) exclamation mark.
What's wrong?
Try a new battery
Sent from my Nexus S using xda premium
jayjay3333 said:
Try a new battery
Sent from my Nexus S using xda premium
Click to expand...
Click to collapse
Gonna try it soon as soon as my friend is with me. Anyways, the picture I've attached shows the shutting down popup.
When it first occured(and for the next few times)it's without the popup and i can't even pull down my notifications window. BUT the 4 buttons worked. they responded by vibrating.
zennasyndroxx said:
Gonna try it soon as soon as my friend is with me. Anyways, the picture I've attached shows the shutting down popup.
When it first occured(and for the next few times)it's without the popup and i can't even pull down my notifications window. BUT the 4 buttons worked. they responded by vibrating.
Click to expand...
Click to collapse
its a battery issue for sure
or maybe your usb is broken, but i dont think so
Cascabreu said:
its a battery issue for sure
or maybe your usb is broken, but i dont think so
Click to expand...
Click to collapse
warning! TL; DR post about what happened to my phone.
I've left my phone (accidentally) under heavy rain for almost an hour.
By the time I got my phone back it's still working, but with a (kinda) faulty loudspeaker.
Others went a-okay.
I turned off and let it stay put for everything inside to dry up then charge. Realized that I can't charge at all. I can't even connect to computer or whatnot. So I brought it to a service center. They told me it's mobo issue and I've decided not to fix it (cause my warranty's over)
That day when I brought it back from service center, miraculously I can charge my phone! was happy at first then I kept on charging. Then story continues as first post.
same thing here!
zennasyndroxx said:
warning! TL; DR post about what happened to my phone.
I've left my phone (accidentally) under heavy rain for almost an hour.
By the time I got my phone back it's still working, but with a (kinda) faulty loudspeaker.
Others went a-okay.
I turned off and let it stay put for everything inside to dry up then charge. Realized that I can't charge at all. I can't even connect to computer or whatnot. So I brought it to a service center. They told me it's mobo issue and I've decided not to fix it (cause my warranty's over)
That day when I brought it back from service center, miraculously I can charge my phone! was happy at first then I kept on charging. Then story continues as first post.
Click to expand...
Click to collapse
i bought my nexus from a man for 25$ because it wasnt able to charge and when u turned it on it just went stuck on the motion starting picture.
so i went to a technician and he told me to buy the usb port , i found the original port for nexus s on ebay, so he fixed it...
since then i am able to charge it (with a exclamation sign if its off) and i have even intalled every rom i have found here, via odin/fastboot/CWM, etc. but nothing... so it keeps on stucked on the starting picture, sometimes just SOMETIMES it went up like yours, *going up and saying/showing Android System icon, batterymetter on the upper part of the screen, middle screen; saying power off, shutting down, after some secs, vibrates and goes OFF.
only with slimbeam i got that behavior always turn it on.
p.s. the USB port was unable because phone have been wet (from the other owner hands)...
one thing, make sure the battery contact points are clean i know its dumb but it could help
Still the same.
qaz2453 said:
one thing, make sure the battery contact points are clean i know its dumb but it could help
Click to expand...
Click to collapse
Still the same thing. Then I left my phone unattended for a day.
It's back up and running after I turned it back on.
Then the same thing happened again. But I just left my phone idle.
Man what's wrong
dude, tell me something...
zennasyndroxx said:
Still the same thing. Then I left my phone unattended for a day.
It's back up and running after I turned it back on.
Then the same thing happened again. But I just left my phone idle.
Man what's wrong
Click to expand...
Click to collapse
man, anything new?
i would like to know how to install EVERYSINGLE THING on the nexus s, i mean like a stock boot or fastboot, or a new BIOS..
help me over here ! please. i would be pleased,
Nexus S i9023 Android 4.1.2 Update
Yesterday i got OTA update 4.1.2 in my Nexus S i9023 in India. But after restarting the system for installation for some reason the update was not done. After hard booting the device when it logs on, it was showing 4.1.1. But when i am checking whether any system update is there, it is showing no update. How to get it again ????

[Q] Is my phone bricked?

I have a samsung galaxy S from T-mobile, It became unresponsive and it started for no reason.
It is a locked , never rooted no firmware or software updated ever. Just had some Apps from marketplace though no new apps recently.
this is what happened. I left it for charging and the battery was dry. i gotta a call, so disconnected a/c charging and I could not swipe answer button and the phone kinda went to freeze, then screen went black. I took the phone connected for charging and after some time tried to hit power button , it starts the flash logo and t-mobile logo screen and then to the home screen which was black except for some icons in the top toolbar.
so i started again and went on like 4 times and i gotta screen like ( i think downloading screen ) . thats it . THe phone never charged or started again, I tried 3 button combos and all the basic recovery steps for this and not worked. I have been hunting for answer last couple of days before deciding to write my own thread. I am now convinced my phone is fully bricked , what should i do now?
So you think your bricked... Well good thing is your not bricked.
The information you gave us is not very clear.
I would take a guess and I would say its the battery. Replace the battery with a new one.

[CRITICAL] [Q] Help with Hardbrick!

Ok, so my Samsung Galaxy Trend Plus has stopped completely operating. When you turn it on, it shows the Samsung Trend Plus logo, but before the boot animation, it gets stuck to a black screen (The screen color is black, the screen does not close). Whenever I press any of the phone's buttons, It will vibrates. It does that every 4-5 times and then theres a long vibration. The phone is rooted, but it runs for about 5 months with root. Im using an alcatel less powerfull charger to charge, due to the reason the official samsung one was broken. Yesterday, I mengled around with GravityBox (But I have GravityBox and Xposed framework since root) on the Navbar settings, and after the phone rebooted, It constantly said [SystemUI has stopped]. This had happened to me like a month ago again, but then I just reflashed the Official Rom via Odin. This time, I chose to just delete SystemUi's apk from /system/apps and then copy it back to the phone from my pc. The phone worked perfectly for a day after that, but when I went to take it out of my pocket at the evening, it was closed, even though 1 hour ago it had like 37% battery. So, I charged, and when It finished, I went to open and the Black Screen problem came out. I can't neither boot in recovery nor Download Mode
zarkotom said:
Ok, so my Samsung Galaxy Trend Plus has stopped completely operating. When you turn it on, it shows the Samsung Trend Plus logo, but before the boot animation, it gets stuck to a black screen (The screen color is black, the screen does not close). Whenever I press any of the phone's buttons, It will vibrates. It does that every 4-5 times and then theres a long vibration. The phone is rooted, but it runs for about 5 months with root. Im using an alcatel less powerfull charger to charge, due to the reason the official samsung one was broken. Yesterday, I mengled around with GravityBox (But I have GravityBox and Xposed framework since root) on the Navbar settings, and after the phone rebooted, It constantly said [SystemUI has stopped]. This had happened to me like a month ago again, but then I just reflashed the Official Rom via Odin. This time, I chose to just delete SystemUi's apk from /system/apps and then copy it back to the phone from my pc. The phone worked perfectly for a day after that, but when I went to take it out of my pocket at the evening, it was closed, even though 1 hour ago it had like 37% battery. So, I charged, and when It finished, I went to open and the Black Screen problem came out. I can't neither boot in recovery nor Download Mode
Click to expand...
Click to collapse
So, it seems your battery is dead, this is nothing to do with software (unless the stock rom killed it), so, buy a new one, or see if it is covered by the warranty
Reply
Yes, but when I put it in the charger, it shows the charging animation....... And then if the battery is dead, how can it power the vibrations and the screen?
KkdGab said:
So, it seems your battery is dead, this is nothing to do with software (unless the stock rom killed it), so, buy a new one, or see if it is covered by the warranty
Click to expand...
Click to collapse
I just tried a different battery, because I have a second Trend Plus, which works perfectly. It still has the same problem.
zarkotom said:
Yes, but when I put it in the charger, it shows the charging animation....... And then if the battery is dead, how can it power the vibrations and the screen?
Click to expand...
Click to collapse
Oh sorry,didnt read properly, I will give you some advice tomorrow. Need some sleep.
Sent from my HUAWEI Y210-0100
[SOLVED] Reply
Sorry for answering a few months later, but I have to say that I had found a solution, which was the fact my Home Button wouldn't be presed in order to get in DOwnload Mode.
I appreaciate all your help.

Rooted Pixel 1 won't turn on, isn't responding

I purchased my Google Pixel (first generation, regular (ie: not XL)) about a year and a half. It's been rooted for most of that time and I recently updated to Pie. When I woke up this morning I found that the phone had restarted on it's own. After a few minutes I noticed that it was running slowly and, eventually, to the point of non-responsive. I forced the phone off (held the power button until it turned off) and turned it back on. It seemed to load okay, but a few minutes later the phone was off again (which it did on it's own) and I cannot turn it back on. Holding the power button doesn't do anything and plugging it into be charged doesn't show any indications that the phone is charging. I haven't installed anything in at least a week and until this morning I didn't notice any problems with the phone. Any thoughts as to how to get the phone back on and what the problem might be?
alienjon said:
I purchased my Google Pixel (first generation, regular (ie: not XL)) about a year and a half. It's been rooted for most of that time and I recently updated to Pie. When I woke up this morning I found that the phone had restarted on it's own. After a few minutes I noticed that it was running slowly and, eventually, to the point of non-responsive. I forced the phone off (held the power button until it turned off) and turned it back on. It seemed to load okay, but a few minutes later the phone was off again (which it did on it's own) and I cannot turn it back on. Holding the power button doesn't do anything and plugging it into be charged doesn't show any indications that the phone is charging. I haven't installed anything in at least a week and until this morning I didn't notice any problems with the phone. Any thoughts as to how to get the phone back on and what the problem might be?
Click to expand...
Click to collapse
See if you still can get your phone into download, fastboot or recovery mode. Here you can see the button combos: https://m.youtube.com/watch?v=YFaq4g-oa2Q
If you can get to recovery mode, click on wipe cache and reboot. If your phone still is stuck afterwards, go to recovery again. There is an option to wipe and reset the phone. Note that your data will be lost!!! Do it at your own risk. But a reset often is the last working choice when your phone behaves strangely.
If you get none of the three mentioned modes to work, I think your Pixel has a hardware fault.
Hope this helps.
check the charging port first....whether it is charging or not......try to connect to PC
i guess the phone is not charging
So the bottom line is this is still somewhat ongoing, though I’ve confirmed the phone is definitely bricked. I brought it into UBreakIFix and after taking it apart (noting that the device seemed physically in great shape) that there wasn’t anything obviously wrong with any of the particular hardware (they mentioned that replacing the motherboard would likely do it, but it would be about as expensive and effective as buying a new phone anyway...).
I ended up writing back to Google and am in back and forth talks with them now. I’m not sure what they can or will do, but my final answer will have to be getting a new phone one way or the other.

Samsung S6 edge boot loop/restarting randomly

Hello,
I recently changed the LCD of a S6 edge. I installed it and turned it on and it booted up fine. I went to make sure everything was working. While I was playing music it would restart. I thought it was odd, so i was waited til it came back on and started using other apps. Same thing..restart. So, i booted to safe mode. Same thing...restart.
So, I tried factory resetting. After that, it would just get stuck in a endless restart loop cycle.
I have also tried reinstalling the OS using Odin. I ran Odin and it said everything passed. The phone restarts and goes to installing updates.
It gets to 32% every time then it says "erasing". After a few seconds of displaying "erasing" it just starts its endless reboot cycle again.
**EDIT: I should add that it never restarts when it's in the download manger.** So, that makes me think its a OS issue.
*EDIT#2: This is a good video. I did all of this. Got to the 9 minute mark and where his comes on, mine restarts again.
Any help?
Thank you!
back in the latter days of flashing S4 custom roms there would be the occasional user who couldn't boot and it turned out that there was some detail in the roms that didn't work with some 3rd party LCD screens.
check the reviews for what you bought and see if you are alone or not.
the issue with those screens was fixed by the devs so if nothing else you might be able to go custom with it.
3mel said:
back in the latter days of flashing S4 custom roms there would be the occasional user who couldn't boot and it turned out that there was some detail in the roms that didn't work with some 3rd party LCD screens.
check the reviews for what you bought and see if you are alone or not.
the issue with those screens was fixed by the devs so if nothing else you might be able to go custom with it.
Click to expand...
Click to collapse
Hi,
thank you for your reply. I learned about all of this last night lol. so, i'm not exactly sure what you mean. I bought the LCD+frame from Ebay. It stated it was pulled from a working unit.
Could a bad battery cause all these issues? I notice when i power down (only way I can power down is if I Hold POWER+VOL DOWN and select power down) that the LED light stays on.
Hello, could someone delete this thread. I have posted a more detailed thread on this issue.
if it says it's an LCD screen it's not an original part. my point was that some people have had issues booting up roms because of screens.
that was something that was fixed in custom roms though so if you can't another solution a custom rom that works with 3rd party LCD displays might be an option to consider.

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