Problem: Noise clacking/popping/static- in Photography Video, please help - Samsung Galaxy S7 Questions and Answers

Hello everyone.
I'm writing this message again, I'll try to be more clear.
I bought Galaxy s7 edge new lately, and yesterday, for the first time, I started to photograph video on the camera of the device.
Okay, I'm done recording a video, And I went to the gallery on the device, To watch what i photographed.
Then I saw that there is a problem, in the video i photographed.
The problem is: Noise in video.
I don't know how to set the noise, Maybe noise static? Maybe noise popping?
Or, actually, I know, Pretty sure this is the clacking noise!!
Because I noticed, When I move my fingers, while recording, then hear these noise :/
I think that microphone is very sensitive to Noise clicks...
By the way, These noise also hear every recording differently, Not only photography video.
Also here talking about the problem (But me it's not just at the beginning of the video) : https://us.community.samsung.com/t5...s-have-strange-static-noises-at-the/td-p/1993
Is anyone here having this problem? I would be happy If you Write a comment Please, I need your help :good:

FreedomLife said:
Hello everyone.
I'm writing this message again, I'll try to be more clear.
I bought Galaxy s7 edge new lately, and yesterday, for the first time, I started to photograph video on the camera of the device.
Okay, I'm done recording a video, And I went to the gallery on the device, To watch what i photographed.
Then I saw that there is a problem, in the video i photographed.
The problem is: Noise in video.
I don't know how to set the noise, Maybe noise static? Maybe noise popping?
Or, actually, I know, Pretty sure this is the clacking noise!!
Because I noticed, When I move my fingers, while recording, then hear these noise :/
I think that microphone is very sensitive to Noise clicks...
By the way, These noise also hear every recording differently, Not only photography video.
Also here talking about the problem (But me it's not just at the beginning of the video) : https://us.community.samsung.com/t5...s-have-strange-static-noises-at-the/td-p/1993
Is anyone here having this problem? I would be happy If you Write a comment Please, I need your help :good:
Click to expand...
Click to collapse
I'm new to the S7 but had an S4 a few years back and had a very similar issues. Even back then the camera was fantastic and took really clear HD video, but it would feature the same type of popping or crackling noise which could be heard during the first few seconds of video. What I used to do was make a vid recording of 1-2 secs and stop it, then start a new one, the 2nd video clip didn't have the crackling issue.
I must try more videos on my S7, as one of them did have some muffled pop noise at the start but I thought it was just me handling the phone.
Sent from my SM-G930F using Tapatalk

gsmyth said:
I'm new to the S7 but had an S4 a few years back and had a very similar issues. Even back then the camera was fantastic and took really clear HD video, but it would feature the same type of popping or crackling noise which could be heard during the first few seconds of video. What I used to do was make a vid recording of 1-2 secs and stop it, then start a new one, the 2nd video clip didn't have the crackling issue.
I must try more videos on my S7, as one of them did have some muffled pop noise at the start but I thought it was just me handling the phone.
Sent from my SM-G930F using Tapatalk
Click to expand...
Click to collapse
Any video footage it happening :/
Every recording actually, no only photograph video
Also Voice recording, there's a problem and Already not sure if problem is software or hardware

Someone?

i Request again your help

Trying one last time

hello Freedomlife ! i've the same issue on my S7 edge , the same in my old S4
the same problems in two different device, very strange !!
do you solved it ?
in voice recorder it seems only in stereo mode ( no mono )...i tried anothe camera apps and the problem is the same
---------- Post added at 06:14 PM ---------- Previous post was at 06:13 PM ----------
gsmyth said:
I'm new to the S7 but had an S4 a few years back and had a very similar issues. Even back then the camera was fantastic and took really clear HD video, but it would feature the same type of popping or crackling noise which could be heard during the first few seconds of video. What I used to do was make a vid recording of 1-2 secs and stop it, then start a new one, the 2nd video clip didn't have the crackling issue.
I must try more videos on my S7, as one of them did have some muffled pop noise at the start but I thought it was just me handling the phone.
Sent from my SM-G930F using Tapatalk
Click to expand...
Click to collapse
the same for me !
S4 and S7 edge have the same issues and rules ( the first video , like yours )

Hello,
Same issue for me.
Maybe changing the rom could solve it?
Txs
Enviado desde mi SM-G935F mediante Tapatalk

Related

Strange ticking sound in recorded video playback

Hey guys,
Just wanted to ask if anyone else has this issue where you get this strange ticking sound during playback of a video you've recorded. Anyone know if there's some specific setting I'm supposed to turn on/off to make it go away? It's bugging the hell out of me.
I've noticed, however, that if I turn the WiFi off the ticking sound goes away. So I guess that's my fix for now.
Sent from my HTC1S
FOCUS
The noise comes from the lense trying to focus on the new view when you move the phone. It has nothing to do with the Wi-Fi. Probably you were moving less while on Wi-Fi.
The bad thing is that this noise is even recorded pretty loudly in the video. This is a very good question as this could become a major issue with this phone.
I haven't experimented a lot with mine yet to determine how to avoid this issue. I would try to not to make jerk movements while in video mode to see if the lens will move smoothly and will not make any noise.
There are $900+ camcorders that do poor sales due to some similar problems. Noisy cooling fan etc. I really hope HTC did not overlook this issue.
Let us know if you do any of the above siggested experiments and if you still have the noise.
Thanks
Hi,
I tried doing what you suggested and it didn't help that I was holding the phone very still when shooting a video. The ticking sound is still there. But as soon as I turn the WiFi off it goes away.
Could it be some kind of interference problem?
Sent from my HTC1S
wow
mizuchi said:
Hi,
I tried doing what you suggested and it didn't help that I was holding the phone very still when shooting a video. The ticking sound is still there. But as soon as I turn the WiFi off it goes away.
Could it be some kind of interference problem?
Sent from my HTC1S
Click to expand...
Click to collapse
I have clicking with our without wi fi. And the noise comes in the exact moment I move the camera and lens trying to re-focus. It might have to do something with the settings /hopefully...
http://www.youtube.com/watch?v=Tx1XIm6q4r4&feature=player_detailpage#t=95s
I've taking some shots this morning. You can see them here.
https://plus.google.com/photos/103301980711680643903/albums/5743383661197044881
Let me know what you think.
Thank you for sharing these videos.
I imagined the sound be much worse based on the comments but it's not that bad. Still annoying though and should be fixed. Especially for those recording more silent videos (like me).
OK these are two different things. The noise that I am referring to is video #1 00:06 the noise from the lens. And since your are not doing long short distance it only clicks once thru the video.
I agree that you have ticking sound and might be some interference with the WiFi unique to your apartment etc.
However, there is another noise source, that every phone has but people are not aware of it yet. The noise from the lens focusing which is much louder than the ticking noise in your video
video here:
http://www.youtube.com/watch?v=7q6HWTHu2Aw&feature=youtu.be
I didn't really notice the sound resulting from the lens focusing, but I'll check again. And I'll test recording some videos while connected to the WiFi at work. Like you said, it could just be an interference problem with my home WiFi.
Just a quick update,
I recorded a short video at work, while connected to the office WiFi. No change. The ticking sound was still there. So I'm guessing there's something wrong with the camera module that makes it susceptible to WiFi interference.
I'd like to know if anyone else is experiencing this problem.
mizuchi said:
Just a quick update,
I recorded a short video at work, while connected to the office WiFi. No change. The ticking sound was still there. So I'm guessing there's something wrong with the camera module that makes it susceptible to WiFi interference.
I'd like to know if anyone else is experiencing this problem.
Click to expand...
Click to collapse
I'm having the same issue with my HTC One X. Wifi on = noise in recordings.
With the new blackout rc3 the problem is solved for me
_____________________________________
sent from my inbranded EU One S
CID 1111111
ViperOneS 1.2
Blackout Rc3
Hboot 1.14
Radio 1.06s
Got a new One X and no sound in the recordings with WiFi on, on the same router.
Sent from my HTC One XL using Tapatalk 2

[Q] Are there any sound quality issues beside speaker?

Hello,
the question is in the title : do you have sound quality issues throught hearphones like noise , artefacts...? It seems I have some random buzzing noises like a stuttering but I can't find where it could come from.
Nope, my headphone clarity is great and the speakers are about 50x better than nexus 4
Sent from my Nexus 5 using Tapatalk
evivbulgroz said:
Hello,
the question is in the title : do you have sound quality issues throught hearphones like noise , artefacts...? It seems I have some random buzzing noises like a stuttering but I can't find where it could come from.
Click to expand...
Click to collapse
None on my end either and personally I don't think the speakers are THAT bad.
I dont know what's causing this, it's the problem with random defects...
I managed to reproduce the issue : when I make a bug report from develloper option while listening to music.Bluetooth seems unaffected.I made a video of the problem: https://www.youtube.com/watch?v=6XZSef6fuKU
any ideas?
thanks
The speaker is a lot quieter and not as clear as my S2, but it does the job.. Only use it so often.
But, I don't know about you guys.. what's quite annoying is that in apps that force the screen counter clockwise when viewing horizontally my hand covers the speaker and I have to adjust my holding position to hear sound. It seems strange that they didn't place the speaker and mic the opposite way round.. (maybe for calls.. I don't know..)
Also annoyingly, there's such a simple solution, if only somehow all apps could be forced the opposite way then the speakers on the top left and is never covered maybe it could be incorporated into a custom rom?
Sent from my Nexus 5 using Tapatalk 2

Microphone broken?

Hey,
i have a huge problem with my microphone. I got my u11 yesterday, I recorded a voice message via WhatsApp and I noticed that the quality is very miserable. I assume that a microphone must be damaged, but before I complain I wanted to make sure that this is not normal. In Videos the sound quality is alright (first example) but in voice messages the quality is very bad (second example)
I had to add a few blanks
good:
ht tps: //ww w.dropbox. com/s/km9ub4eye134w80/Sprachnotiz%200008.aac?dl=0
bad:
ht tps: //ww w.dropbox. com/s/49a18fojngsdxt5/Meine%20Aufnahme%20%233.wav?dl=0
Is this the normal quality? No, right?
MaxHTC7 said:
Hey,
i have a huge problem with my microphone. I got my u11 yesterday, I recorded a voice message via WhatsApp and I noticed that the quality is very miserable. I assume that a microphone must be damaged, but before I complain I wanted to make sure that this is not normal. In Videos the sound quality is alright (first example) but in voice messages the quality is very bad (second example)
I had to add a few blanks
good:
ht tps: //ww w.dropbox. com/s/km9ub4eye134w80/Sprachnotiz%200008.aac?dl=0
bad:
ht tps: //ww w.dropbox. com/s/49a18fojngsdxt5/Meine%20Aufnahme%20%233.wav?dl=0
Is this the normal quality? No, right?
Click to expand...
Click to collapse
Have you tried recording a message in the stock recorder app? If it is fine then it sounds like WhatsApp is the problem.
It's not a problem of whatsapp. Because the problem also occurs with other apps.. i downloaded several voice recorder apps and always the same bad quality. But with the stock recorder app the quality is good.
MaxHTC7 said:
It's not a problem of whatsapp. Because the problem also occurs with other apps.. i downloaded several voice recorder apps and always the same bad quality. But with the stock recorder app the quality is good.
Click to expand...
Click to collapse
So it sounds like the problem exists in 3rd party apps which probably haven't been updated to work properly with the hardware of the device. Doesn't seem like a hardware defect to me if you can get good audio recording in any app.
My WhatsApp sounds fine so yeah might be your mic...call someone and see
Same problem on mine
I have just bought an HTC u11 in taiwan and I have the same problem. I ran the audio diagnostics (See HTC.com support for instructions) and the Microphone #3 has a very low level with some electrical noise, so it is clearly a hardware problem.
The phone is 2 weeks old... I am very disapointed and ask HTC to replace it but they don't seem cooperative, they want to open it and fix it, which is obviously not great. Haing a brand new phone open for repair is not good.
Not Good HTC...
jterpreau said:
I have just bought an HTC u11 in taiwan and I have the same problem. I ran the audio diagnostics (See HTC.com support for instructions) and the Microphone #3 has a very low level with some electrical noise, so it is clearly a hardware problem.
The phone is 2 weeks old... I am very disapointed and ask HTC to replace it but they don't seem cooperative, they want to open it and fix it, which is obviously not great. Haing a brand new phone open for repair is not good.
Not Good HTC...
Click to expand...
Click to collapse
If you're within your return window, just return it. Buy another u11 or find a different device.
I have the same problem in microphone 3. Interesting enough, It is not completly useless and seems to get better from time to time. I wonder if there is a problem with the water isolation. The main problem is to talk while in loudspeaker, people cant hear me well. I wonder if I can divert the microphone while in loudspeaker so that the phone uses microphone 1, 2 or 4. Then my problem would be solved. Anyhow, if some functionality exist in the microphone, shouldnt we be able to increase gain?
There is something up with the microphones... Works fine in stock apps including phone and camera but fails HTC diagnostics and third party apps - the HTC diagnostic app doesn't even pull anything from any of them including the headset. I wonder if it's a kernel issue.
I have absolutely great news. I have discovered my problem at least. I happened to discover that the glass protection was covering microphone 3. The glass was badly cut and when I took the protection off everything was alright again. Maybe same problem jterpreau? please check.
HEY THERE
cAN U TELL ME WHERE COULD HE MIC#3 BE LOCATED?
Having the same problem. Had the phone for 5 days. Will be looking to return if I cannot find a solution soon.
VIKASHUMMER said:
HEY THERE
cAN U TELL ME WHERE COULD HE MIC#3 BE LOCATED?
Click to expand...
Click to collapse
Mic #3 is imediatly left of front facing camera
Solved
Yeah, I had the exact same fault and it was the screen protector covering the mic.
Have removed it now and it's all good!
Yeah, i fixed it!!!
so mic #3 has issues, but i noticed that the protecting glass is the problem, because mic #3 is right above the screen and if you use inappropriate screen protector, it will lead to this. remove the screen protector and test it
i have issue using Instagram video snaps, the sound is awful and not clear! all microphones are NOT covered!
same goes for whatsapp videos!
however using the stock camera app, all works well!
PLEASE HELP!
Microphone broken? - U11 mic3
Same problem, initially worked for all audio, but after phone got briefly rained on, voice recorder does not work, and I have no voice output in calls. Video records audio (different mics). If I try to record on voice recorder it briefly registers one initial peak then nothing, playback produces one brief click at the start, which can be felt through the back (midway down, to the left) as well as heard. Earphones still work, although HTC's adaptor won't work if I plug the audio lead from the stereo into it. No wireless charging is a shame, can't cv charge when you're using the USB C socket for audio. I've been loyal to htc for a while, this phone is a disaster, for more reasons than I've mentioned, and far too fragile. I reckon it's hexed or coated in marching nanobots, you can't put it down anywhere without it sliding off - it often waits 5 or 10 mins before doing this, and requires no disturbance, vibration, notifications or passing traffic to assist it. My first u11 broke when it slid out of its case whilst in call, something it was quite adept at. Sadly it is the only HTC offered by my carrier as an upgrade from the m9 . I'm not saying the HTC one was without the odd issue, but I found them to be durable and robust, sensitive and responsive,and intuitive to use. There apoear to be lots of issues appearing with poor integration with 3rd party apps & hardware. Swype is barely useable, and glitchy. Very very disappointed. Looks nice, feels good. Insufficient design & dev. Doomrd. How fast did you break or brick yours?
paborges said:
I have absolutely great news. I have discovered my problem at least. I happened to discover that the glass protection was covering microphone 3. The glass was badly cut and when I took the protection off everything was alright again. Maybe same problem jterpreau? please check.
Click to expand...
Click to collapse
Mic#3 is positioned in front of the phone at the top between the camera and the sensor.
Banaan666 said:
Mic#3 is positioned in front of the phone at the top between the camera and the sensor.
Click to expand...
Click to collapse
Thanks a lot!! With a small knife I was able to reopen the whole of the mic so the sound could be received again. It solved the issue. You may dial *#*#3424#*#* and select "Audio Test" to test quality of all 4 microphones.
Thanks!
Daniel Liedke
I've got a problem as Cantata. In stock apps microphones works nice, but in apps as snapchat or whatsapp sucks. Apps uses front microphone and recordes good in about 1 second, but after app mutes micro. Any help?

Crackling audio when video recording

Does anyone else have issue with noise crackling sound when recording a video? I have determined that it is not just my phone, but my wife's phone does this as well. Also, I have read online(linked below) that others have had this issue since the Note 5 was upgraded to Nougat 7.0. I have recorded with some other camera apps(Open Camera, Cinema FV-5, ) and have had mixed results, but have found some that do not have this crackling. It seems to happen when there is a lot of bass, like at a concert. With there being a difference in apps, could it be the post processing/encoding of the video audio that is causing this?
So, I am wondering if there will be a bug fix or another update soon to the Note 5, but I am not holding my breath. I also do not want to root and custom ROM this time due to actually liking Samsung Pay
Other Sources:
https://forum.xda-developers.com/galaxy-s7/help/real-solution-recorded-audio-crackling-t3543249
https://us.community.samsung.com/t5...-Crackling-Noise-After-7-0-Update/td-p/111556
https://www.androidauthority.com/co...ints-again-with-video-audio-recordings.30721/
AODfan said:
Does anyone else have issue with noise crackling sound when recording a video? I have determined that it is not just my phone, but my wife's phone does this as well. Also, I have read online(linked below) that others have had this issue since the Note 5 was upgraded to Nougat 7.0. I have recorded with some other camera apps(Open Camera, Cinema FV-5, ) and have had mixed results, but have found some that do not have this crackling. It seems to happen when there is a lot of bass, like at a concert. With there being a difference in apps, could it be the post processing/encoding of the video audio that is causing this?
So, I am wondering if there will be a bug fix or another update soon to the Note 5, but I am not holding my breath. I also do not want to root and custom ROM this time due to actually liking Samsung Pay
Other Sources:
https://forum.xda-developers.com/galaxy-s7/help/real-solution-recorded-audio-crackling-t3543249
https://us.community.samsung.com/t5...-Crackling-Noise-After-7-0-Update/td-p/111556
https://www.androidauthority.com/co...ints-again-with-video-audio-recordings.30721/
Click to expand...
Click to collapse
You lost me at "liking samsung pay", but I've heard some background noise that shouldn't be there yeah.

Question [URGENT] Microphone issue on P7Pro

Hi, I owned my P7Pro since few weeks and, few days ago, I began to suffer of mic issue, people couldn't hear like my voice is sub cut, or as I'm speaking underwater...
I don't know if it's a software or a hardware problem. Is there people who's suffering of this issue that can help me ?
Whenever anyone complains that they can't hear you, first confirm that it's you and not them.
Try using Google's Recorder app and playback what you sound like, or record a video and listen to the audio back.
The problem is P7Pro got 2 mics, I'm hearing me when I record a video, but, I have the problem when I'm using g-recorder app
Anyone ? :/
you're rooted or not?
seadersn said:
you're rooted or not?
Click to expand...
Click to collapse
No, my phone is full stock, I use the record app to test, looks like my bottom mic is working, but not top one ... and it's not easy to clean cuz the hole is tiny af
If you've gone into safe mode and did a factory reset and the issue persists it's time to call Google and RMA the device.

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