Soft brick help! - Galaxy S6 Q&A, Help & Troubleshooting

Hi all
I've had a soft bricked device now for 4 days I've read almost every post on the net to resolve this issue. So my Samsung S6 SM-G920F is stuck on the blue screen saying "An error has occurred while updating the device software. Use the emergency recovery function in the smart switch PC software." I can get into download mode 'recovery' however my phone will not connect to my computer via usb. With an error message stating "usb device not recognised. The last usb device you connected to this computer malfunctioned and Windows does not recognise it.
I have tried:
Changing cables
Changing computer
Deleting drives - rebooting comp to reinstall
Removing kies
Removing smart switch
Reinstalling smart switch
Reinstalling sub drivers
Editing power options and disabling USB ports
Entered HP BIOS and ran a port check which did however result in failure but then same situation on another HP laptop with working ports.
The device is charging when plugged in but not available to flash and reboot/bootloop.
If anyone has a resolution I will be eternally grateful.
Thanks in advance

Related

Galaxy S6 not recognized on PC or ADB

Dear,
My Galaxy S6 SM-G920F with lollipop 5.1.1
AP : G920FXXU2BOG8
CSC : G920FOJV2BOG8
has stop being recongnized by pc, i almost tries anything i know and find on net.
The pc doesn't recongnise it on device manager (i have a win 7 pc), the phone however react as pluged in a charger.
their is no mtp or mass storage switch on notification.
i have reinstall the driver of samsung several times with smart switch & also made it manual by suppressing directrly the samsung usb driver from programs on control panel then reinstall it but no hope.
I can't figure out eitheir its hard or soft.
i had change my cable & also test my pc with another Galaxy s6 it works fine, but mine no.
i have made wipe cache / factory reset also made an initialisation from parameters the phone is formated but not recognised by the pc also test it on another pc but the same behaviour windows pcs doesn't recognise my phone.
However, i figure out that when its on the restore mode (volume down + lock + home) the pc recognise it by Odin and smart switch.
i install the same rom on it also made an emergency restore with S/N and model and the process completes fine with smart switch and i saw the donwload progress bar completing on my phone.
but still i m stuck its not recognised please help !!!
i tries to use *#0808# and its on AP / MTP + ADB but no hope
i plug it on ADB android studio but the device list is empty :'(
Try installing latest version of Kies to install updated Samsung drivers.
roydok said:
Try installing latest version of Kies to install updated Samsung drivers.
Click to expand...
Click to collapse
I m having both the latest SmartView & Kies 3
i have done as asked but still no usb detection even after reinstalling usb driver
Try using a different USB cable or different USB port.
roydok said:
Try using a different USB cable or different USB port.
Click to expand...
Click to collapse
i used different cables and pcs but still not recognised
yesterday i used odin with those options :
BL/AP/CP/CSC and checked
Auto-reboot
F.reset Time
phone EFS Clear
Phone bootloader update
it has taking some while to execute but after that my phone was working and detectable again by my pc the problem was resolved for a couple of hours, in the evening the problem occured again.
and i have tried the process again the same why but no connection at all.
i don't know if its a hardware problem or software related problem
because the usb work when i m in restore mode (Odin mode) otherwise no.
Its an advance problem i already check all about usb / cable and pcs related problem.
Problem resolved
I sent my S6 to Samsung SAV it take them 4 days.
they doesn't give me proper answers on what they have done but i saw that my mini-usb plug is new so i expect that they got this part changed accrodingly the samsung has no sign of damage its a clean operation.
Its now detectable. It was indeed a Hardware problem
i have the same issue but in a g928f
today i changer my lcd with the micro usb flex
so all is new except the main board and still is not recognised at any pc with any cable.
i am really starting to feel very sorry for this phone.
odin does not see it at all even at download mode.
i don't know what else to do.
Software or Hardware Issue
I have a s6 920t that I am suppose to pay for at the end of the day. I got it from a friend who bought it while overseas. The only time my computer detects it is in download mode/odin mode, I hear the sound and I see it as "Added". When I try to connect any other way I don't hear the sound my laptop makes when it has detected a new device also otg cables don't work. I just simply want to know if this a software or a hardware issue? Software I can fix but if it is hardware I don't want to waste my money. Please anyone reply as soon as you can so I can decide what to do.
Thank you
I have two S6 Edge and one of them started doing this (phone only appears on USB when in Download mode). When swapping the motherboard between the phones, it works. So the problem isn't with the motherboard, but the USB connection module attached with the ribbon cable... There must be a chip on the module which gets locked somehow and replacing the board is at least one way to fix it. Hopefully someone finds another method without replacing the charger board?

Soft BRICKED unable to connect with pc

Due to removal of some system files the phone shows "sorry Google not working......sorry browser not working.....nd so on" even after factory resetting. Android. Os is 2.3.3 gingerbread. The mobile is not connecting to pc using usb cord due to its port problem thats what I think. The phone charges properly but when connected to pc the pc says connected and than disconnected.. No clockwork recovery is installed its just rooted and bricked (phone repairer is unable to connect the phone to pc). Please suggest any solution

Cannot connect to my computer!

When I plug in a my tmo galaxy s6 into my windows computer it says "The last USB device you connected has malfunctioned, and windows does not recognize it." The s6 charges fine but I can't get it to connect to my computer. I also tried a mac and it wouldn't give me any mounting options.
I was trying to unroot and return to stock using ODIN (which is something i've done before) but now I'm stuck in a bootloop and I can't get the computer to recognize the device. I've tried to do a factory reset from recovery but it still leads to a bootloop. Any ideas??
Any help please?....

[Q] Enable USB Debugging from Fastboot&Rescue mode?

I had been hard resetting my Huawei phone and it ended up dying while resetting itself. My fault for not charging it before proceeding with the reset. Anywho, now it is stuck in FASTBOOT&RESCUE MODE which wont allow me to access my device. Whenever I connect it to my computer, Hisuite automatically starts up, but it continually states my device is not connected. Apparently, I need to have USB debugging enabled; but I am unable to do so without access to my phone. Does ANYONE know what to do? I have scoured everywhere and haven't found any successful solutions.
jayboi247 said:
I had been hard resetting my Huawei phone and it ended up dying while resetting itself. My fault for not charging it before proceeding with the reset. Anywho, now it is stuck in FASTBOOT&RESCUE MODE which wont allow me to access my device. Whenever I connect it to my computer, Hisuite automatically starts up, but it continually states my device is not connected. Apparently, I need to have USB debugging enabled; but I am unable to do so without access to my phone. Does ANYONE know what to do? I have scoured everywhere and haven't found any successful solutions.
Click to expand...
Click to collapse
This might help you, uninstall usb divers of your specific device which you have previously installed and try to install the latest version again..Connect your phone in main usb port not in secondary hubs..Try it and report..

Bricked S6 Edge +?

i have a s6 edge plus and everytime i plug in the usb to my PC it says "USB not recognized" (yes, i tried different PCs and re-installing drivers also different usb cables) in download mode and recovery,. the problem is i dont a OS on the phone since i went to rewrite the system ( wipe then restore) and accidentally pressed erase internal storage so my backup was gone,. in addition windows says " device descriptor request failed" I also replaced the charging port thinking that was the problem and still the SAME issue,.. is there anyway to get a OS back on the phone? (USB OTG also doesnt work)
seems like totally bricked

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