Hi
My S7 got damaged as back and recent apps capacitive buttons have started malfunctioning and phone behaves as if both are constantly pressed...
This happened after i tried to record a video under water (1 foot depth, 15s duration), while it had front/back protectors and full body protection through a cover which had audio jack and usb port plugs as well. I can safely say the pressure and time were both within limits of IP68 but the phone still couldn't handle it.
Can you suggest possible rectifications steps or suggestions to make phone usable again
Thanks
Let it completely dry out and don't use it whilst doing so!
Samsung has used internal coating of parts to prevent lasting water damage rather than seals.
Your problem likely occurred by using the hard buttons whilst the phone was still wet.
My guess is it should be fine if you are patient enough.
drummerman said:
Let it completely dry out and don't use it whilst doing so!
Samsung has used internal coating of parts to prevent lasting water damage rather than seals.
Your problem likely occurred by using the hard buttons whilst the phone was still wet.
My guess is it should be fine if you are patient enough.
Click to expand...
Click to collapse
thanks, i have tried to dry it as much as possible and now put in a bowl of rice as per internet wisdom waiting for a positive outcome...
secondly, would you know of any option to disable these capacitive buttons and enable android navigation bar without root?
Lieutenantdaan said:
thanks, i have tried to dry it as much as possible and now put in a bowl of rice as per internet wisdom waiting for a positive outcome...
secondly, would you know of any option to disable these capacitive buttons and enable android navigation bar without root?
Click to expand...
Click to collapse
Sorry no but others may do.
Good luck
Water Damage
I also have the same problem. My Galaxy S7 starts to behave like the Recent Apps capacitive button is pressed constantly. It's very frustrating because my phone was barely dipped in the water for just a few seconds trying to take an underwater selfie.
I had a Galaxy S5 before and I always had no issues taking my phone into the pool. I think Samsung had a better job making the S5 water-resistant than the S7. Very frustrating because S5 performs well having only IP67 rating than the S7's rating of IP68.
I tried heating the capacitive buttons hoping the moisture would dry up and putting it inside a closed container full of rice, but no luck. My phone is just 4 months old. Job well done Samsung! Really!!
iRavenX said:
I also have the same problem. My Galaxy S7 starts to behave like the Recent Apps capacitive button is pressed constantly. It's very frustrating because my phone was barely dipped in the water for just a few seconds trying to take an underwater selfie.
I had a Galaxy S5 before and I always had no issues taking my phone into the pool. I think Samsung had a better job making the S5 water-resistant than the S7. Very frustrating because S5 performs well having only IP67 rating than the S7's rating of IP68.
I tried heating the capacitive buttons hoping the moisture would dry up and putting it inside a closed container full of rice, but no luck. My phone is just 4 months old. Job well done Samsung! Really!!
Click to expand...
Click to collapse
wow, seems like this is a common problem then, how are u managing to use the phone?
i will share update tonight as the phone would be in rice for 48hrs which should be enough to dry out any moisture, but seeing your comment i no longer have high hopes
My phone is unusable as the Recent Apps will always pop-out rapidly. I don't want to get my phone repaired as opening the phone would void its "water-resistance." Yeah, it's not even water-resistant tho.
Is there a way to deactivate the capacitive buttons? If there is, are there any mods for this?
Give me some updates bro after 48 hours. Thanks!
iRavenX said:
My phone is unusable as the Recent Apps will always pop-out rapidly. I don't want to get my phone repaired as opening the phone would void its "water-resistance." Yeah, it's not even water-resistant tho.
Is there a way to deactivate the capacitive buttons? If there is, are there any mods for this?
Give me some updates bro after 48 hours. Thanks!
Click to expand...
Click to collapse
there's another thread where people have posted solutions to this problem, though its mostly for people having this issue out of the blue without anything to do with water...
one is to factory reset/install updates
second is install an app to disable button lights
http://forum.xda-developers.com/showpost.php?p=66129442&postcount=90
third is to install another app and change button actions
http://forum.xda-developers.com/showpost.php?p=66123403&postcount=89
i am going to try above solutions one by one in case phone doesn't recover, you should try and check as well
Problem persists [emoji20]
Sent from my SM-G930F using Tapatalk
I have this problem too: after brief water exposure both capacitive buttons stopped lighting and responding. Tried rice, heat, time - nothing worked. Everything else about the phone works fantastically. So going to attempt a repair next. Have looked at the ifixit teardown, having a hard time figuring out if I need to replace the screen\digitizer (meaning, the capacitive functions are built into the glass there), or the modules with the LEDs underneath (which don't seem to be readily available parts online anywhere), or something else. Anyone have any knowledge on how these two buttons interface and work and what the potential issue might be?
fredless said:
I have this problem too: after brief water exposure both capacitive buttons stopped lighting and responding. Tried rice, heat, time - nothing worked. Everything else about the phone works fantastically. So going to attempt a repair next. Have looked at the ifixit teardown, having a hard time figuring out if I need to replace the screen\digitizer (meaning, the capacitive functions are built into the glass there), or the modules with the LEDs underneath (which don't seem to be readily available parts online anywhere), or something else. Anyone have any knowledge on how these two buttons interface and work and what the potential issue might be?
Click to expand...
Click to collapse
Well your problem is different from mine as my phone's recent apps button was continuously pressed and I had to disable it
Maybe you can try root+xposed+good lock to have on screen navigation bar...?
Hope someone here can help you with the hardware fix. Do share update whatever the outcome
Sent from my iPhone using Tapatalk
like others have said, just put it in a bowl of rice and hope
Related
Edit: SOLVED
Problem: Water or some liquid mixture with water and other conductive chemicals can leak through the outer edges of the glass screen, causing electrical shorts on any of the navigation buttons. Thus avoid applying direct pressure with damp cloth along the perimeter of the screen.
Solution: Place the phone in a ventilated area as long as needed. In a severe case, this could take a very long time (a blow drier may expedite the process), so you may want to seek instructions on how to dismantle some of the phone components to allow drying, or disable the search key temporarily, or send the phone in for repair(last resort).
---------------Original Post-----------------------
As I type, my Samsung Captivate appears to be possessed with an obsession with clicking the search button all by itself, at random times. I've searched around the forums and have yet to find a solution that works for me.
I'm running Cognition 2.4
The phone is about 1 week old, with the problem starting at about 5 days.
I replaced the phone initially because it would shut down randomly. Now this one seems to have yet another malfunction
EDIT: Also note that the problem began shortly after cleaning my screen with a slight amount of monitor cleaning fluid and microfiber cloth. Whether this is coincedental or not, I don't know.
Does anyone know what might be causing this, or know how I would go about disabling the search button altogether?
i had the same problem, its kinda just went away for me haha
Hmm, I also hope it goes away as mysteriously has it appeared if a solution is not found.
I'm trying to make changes to "system/usr/keylayout/melfas-touchkey.kl" with "droid explorer", but every time I change the file, delete it, or replace it, the file always seems to revert back. Once I figure out how to do this, the problem should be temporarily fixed.
EDIT: My current theory for what causes this is that it occurs due to an electrical short after the screen has been exposed to liquid of some kind. If you look closely, there are thin cracks around the glass of the screen. Whether these cracks are water-permeable or not, I don't know. But due to the nature of this problem coming about randomly, and disappearing randomly for various owners, it would explain the effect of drying. I read someone say that he had this problem on two different phones, so maybe he cleaned both of them in such a way that affected the navigation buttons?
If anyone else can contribute to this theory, please do!
EDIT 2: The frequency of search button activation has increased significantly since the first symptoms appeared. I highly doubt this is software related. There is a apparently an issue with the circuit for that specific button. Considering that my cleaning of the screen was the only possible event that could have impacted the circuit, I am now leaning towards that prospect. There doesn't seem to be an easy way to completely dismantle the Captivate and let it dry.
EDIT 3: I'll focus a fan on the phone over night, then focus a blow dryer on it in the morning.
Had the same problem, it was like that since the first day I got it 07/18. It got worse for a period and now it mysteriously doesn't seem to have the problem anymore. No clue what it is from.
SOLVED
Problem: Water or some liquid mixture with water and other conductive chemicals can leak through the outer edges of the glass screen, causing electrical shorts on any of the navigation buttons. Thus avoid applying direct pressure with damp cloth along the perimeter of the screen.
Solution: Place the phone in a ventilated area as long as needed. In a severe case, this could take a very long time (a blow drier may expedite the process), so you may want to seek instructions on how to dismantle some of the phone components to allow drying, or disable the search key temporarily, or send the phone in for repair(last resort).
you might also try putting it in a ziplock bag with rice in it. (the rice will absorb the water)
Has the proposed solution worked for anyone?
Hi,
I am wondering if the proposed solution worked for anyone? What do you exactly do? Leave the phone in the sun for it to dry out. With combination of blow dryer?
With the battery out? I've had this phone since August and I initally thought it was a software issue. After couple of hard resets, roots and upgrade to 2.2 the problem still persists.
Any suggestions? Should I try all combinations? Rice Ziplock bag?
Just as a note. Used to have a lot of random search loads. Along with the moisture thing...a lot of us right handers contact the corner and it does need a direct tap of button to trigger as touch screen. If you notice the settings button never randomly pop up. Additionally, from wrar and use the plastic can gain some flexibility. Must my two cents to help avoid letting ATT screw up their phone.
Sent from my SAMSUNG-SGH-I897 using Tapatalk
meadhros said:
Just as a note. Used to have a lot of random search loads. Along with the moisture thing...a lot of us right handers contact the corner and it does need a direct tap of button to trigger as touch screen. If you notice the settings button never randomly pop up. Additionally, from wrar and use the plastic can gain some flexibility. Must my two cents to help avoid letting ATT screw up their phone.
Sent from my SAMSUNG-SGH-I897 using Tapatalk
Click to expand...
Click to collapse
And in no case...let best but put a screen protector on for you....that will take days to dry...
Sent from my SAMSUNG-SGH-I897 using Tapatalk
I've had that issue in the past, on stock Eclair, and it was an easy fix for me. All I did was flash a custom ROM. I can't say that I tried it on stock 2.2, but an Odin didn't help, so I went custom and it disappeared.
WOW! Thought i was alone.. I also have the phantom button activation problem... but it's not the search button, it's the home button and back button. I know for a fact my phone has not been exposed to moisture. I noticed it after i flashed an OC'd kernel. I tried every OC/UV setting in the voltage control APP thinking it had something to do with the increased MHZ, but the problem didn't go away. I have since flashed a variety of custom roms and regular non OC'd kernels, but the problem still is present. I saw someone post a little while back about the same issue and that they sent their phone in and at&t replaced something having to do with "LIB." The submitter didn't have any idea whether the "LIB" was related to software of hardware. I'm considering sending my phone in, but i hate the idea of being without my phone for 2-3 weeks. If anyone stumbles upon a fix, please do share.
brianray14 said:
WOW! Thought i was alone.. I also have the phantom button activation problem... but it's not the search button, it's the home button and back button. I know for a fact my phone has not been exposed to moisture. I noticed it after i flashed an OC'd kernel. I tried every OC/UV setting in the voltage control APP thinking it had something to do with the increased MHZ, but the problem didn't go away. I have since flashed a variety of custom roms and regular non OC'd kernels, but the problem still is present. I saw someone post a little while back about the same issue and that they sent their phone in and at&t replaced something having to do with "LIB." The submitter didn't have any idea whether the "LIB" was related to software of hardware. I'm considering sending my phone in, but i hate the idea of being without my phone for 2-3 weeks. If anyone stumbles upon a fix, please do share.
Click to expand...
Click to collapse
Try a gingerbread rom.I've had the same problem,back and home key.No matter which froyo rom I run,it would act up randomly at times.I dont spend enough time on eclair to be sure that it does it,but I've been running GR-9 for two days,has not happened once.Coincidence?Maybe....Now running GR-11 for the second day,so far so good.
Sent from my GT-I9000 using XDA App
I agree with the op that the cause is water/moisture in the phone. I have had it on all android versions I have used. And the fact that that it comes and goes is strong evidence in my opinion
Sent from my SAMSUNG-SGH-I897 using XDA App
It might be moisture in some cases, but....
Post getting old, but new to me! My random search problem is definitely not moisture related(unless high humidity outside is considered a problem for a cappy). My phone stays dry, I even clean it with a lint-less cloth, so water isn't the issue(its in a otterbox). I read some post on other sites that show the only fix is either allowing samsung to work on it, or get a refurb from att. I think this problem is also related to all those wrong contact sent messages to, which has happened to me several times with some embarresing happenings . I updated to gb 2.3.5 and problem still exist, plus I use handcent for messaging, and I havn't sent a mis-message yet.
There's another thread on this (search 'crazy back button' and my tests on many roms indicates that it has to with the blk app that mods the buttons. Many roms come packed with versions of it.
No longer sent from my BlackBerry.
Add me to the list with this problem. At first I thought it was an old screen protector. I changed that out last light but I cleaned the screen first by spraying it with LCD cleaner I guess I'll have to wait for it to dry a bit more. I've also been playing with recent Glitch kernels with BLN issues so I can't figure it out!
Well I got the BLN issues sorted. Still can't figure out the search button. There's got to be some way to disable it completely
I get this problem at random times when using Google Maps / Navigate, while the phone is in the car dock. At random times, the search will just pop up. No idea why
While using the phone in the rain one day, the touchscreen pretty much became inoperable once there were multiple droplets on the screen. Luckily I did not have any seepage under the glass, though.
I also concur with meadhros- I've found that when gripping the phone in my right hand, the edge of the pad of my palm at the base of my thumb sometimes sets off the search, since it wraps around the edge of the glass slightly.
I just wanted to share this, since I was able to replicate this issue with three different phones, also asking if other people are having the same issue.
I am using my Samsung Nexus S for three days.
I noticed that the back button (the first capacitive button on the bottom left) appears to have an hardware problem.
Basically normally it works fine, I mean when I'm not using the phone for some hours.
Then if I start to use the phone, after a moderate use (example installing applications from the market, browsing etc) the button gets less and less sensitive.
After some minutes it gets really annoying.
To make it work it is necessary to use a really stronger pressure with the finger, and it is not even always working!
I am planning to return my device, but today talking with some people/colleagues I discovered that two of them have exactly the same problem.
I'm suspecting there is a batch of Nexus S phones with this glitch, I am curious to know how many people have the same problem.
Note:
At first I thought it was a general issue of the capacitive buttons. But I can't replicate the same problem with the other three buttons, they work very smoothly just lighltly skimming the finger over them, even after long usage.
Anyone with the same problem? What is your experience with this button after some usage?
Cheers
I want to say that I noticed something similar the other day, but it was short-lived, and I'm not 100% sure. It wasn't long enough or bad enough to make me think the phone is defective, but I'm a bit used to funky capacitive button responses from my N1 days.
I can't reproduce the issue right now, though. How much usage are you talking about needing to duplicate?
Does your phone get hot, or feel hotter than normal when this happens?
I'd see if there's some particular pattern or software that seems to trigger it if you're interested in trouble-shooting.
The problem goes away when I don't touch the phone for a while (it seems that 1 hour is enough to reset the problem).
It seems "recharging".
Then with normal usage, nothing in particular, just even browsing in the settings/maps/market/browser etc., in few minutes the problem appears. The button definitely loses his "power".
It's very annoying, and my friends confirmed the same behavior.
EDIT:
Forgot to sat that the phone is not getting hotter, everything else is really normal.
Cheers
Mine definitely can be used for much more than a few minutes without the problem you're describing appearing.
I'd take it back. Factory reset the phone to protect your private data before taking it back. After the factory reset, you might want to test the behavior again, if it went away, the phone's not defective, you just had some software glitch.
Reminder, factory reset erases everything on the phone, so if you do it as troubleshooting step, be prepared to have to set the phone up from scratch again...I'm sure you knew this, but just covering my butt in case you didn't. It's a good trouble shooting step no matter what if you don't mind the hassle of re-setting things up.
I have a similar experience with the back button. Not sure what to think yet.
Sent from my Nexus S using XDA App
I had a similar problem when I had the Vibrant. Just exchanged it and luckily I got a better one without any problems. I did find out though if you are using the screen protector that came with the phone, it can cause this type of problem.
No problem, I will try everything tomorrow. This is not my primary phone (still loving my rooted Nexus One with CyanogenMod 6.1.1 ;-) I can't renounce to the colored trackball for the different notifications), but just a "dev" phone for testing purposes.
michele72 said:
No problem, I will try everything tomorrow. This is not my primary phone (still loving my rooted Nexus One with CyanogenMod 6.1.1 ;-) I can't renounce to the colored trackball for the different notifications), but just a "dev" phone for testing purposes.
Click to expand...
Click to collapse
The app NOLED from the Market may interest you if you can't live without trackball style color notifications. Seems to work fine when I tested it.
distortedloop said:
The app NOLED from the Market may interest you if you can't live without trackball style color notifications. Seems to work fine when I tested it.
Click to expand...
Click to collapse
Thank you, giving it a try.
Anyway, today I factory-reset my telephone and the problem of the back button is still there. I am returning the device.
Back button non responsive
Hi,
I just got my new nexus S (about an hour ago) that I was really excited about and am faced with a problem with the back button too.
Its got factory settings, so it cannot be a downloaded software issue. Also, I have not yet charged the battery at all, its still running on the same battery power that it shipped with.
The other buttons at the bottom of the phone (home, menu and search) all respond fine, its only the back button that does not seem to work. After going through this thread, I tried long-pressing the button, hard-pressing it, pressing just above it, below it, etc. It just wont respond. I had removed the screen protector it shipped with, so that cannot be the issue either.
If this is a known hardware problem (i.e. others have faced it too), irrespective of whether it is acknowledged by Samsung / Google, I'll return the handset. I do not want to spend a fortune and be landed with a handset that does not work - forget working as desired, but it does not seem to be working as designed !
Thanks & Regards,
Rohan
Yep. Definitely a problem here with the back button. There's also two other threads here about it.
I'm having similar problems. I have to touch the button just right for it to work properly
Sent from my Nexus S using XDA App
I was experiencing the same thing with my Nexus S, wasn't sure if it was the case I was using! Took of case and still had problem. I eventually returned mine cause it seemed like it was getting worse! I have a new one worth no problems, definitely a hardware problem! Return it!
Sent from my Nexus S using XDA App
michele72 said:
I just wanted to share this, since I was able to replicate this issue with three different phones, also asking if other people are having the same issue.
I am using my Samsung Nexus S for three days.
I noticed that the back button (the first capacitive button on the bottom left) appears to have an hardware problem.
Basically normally it works fine, I mean when I'm not using the phone for some hours.
Then if I start to use the phone, after a moderate use (example installing applications from the market, browsing etc) the button gets less and less sensitive.
After some minutes it gets really annoying.
To make it work it is necessary to use a really stronger pressure with the finger, and it is not even always working!
I am planning to return my device, but today talking with some people/colleagues I discovered that two of them have exactly the same problem.
I'm suspecting there is a batch of Nexus S phones with this glitch, I am curious to know how many people have the same problem.
Note:
At first I thought it was a general issue of the capacitive buttons. But I can't replicate the same problem with the other three buttons, they work very smoothly just lighltly skimming the finger over them, even after long usage.
Anyone with the same problem? What is your experience with this button after some usage?
Cheers
Click to expand...
Click to collapse
those buttons work over the heat of your finger. thats why after use it doesnt get as responsive. its because the screen is also heated and the heat of the screen is effecting the buttons. thats why you need harder pressure for the phone to understand this is your finger.
same issue was with Nexus 1. less responsive buttons. thats why there is a bigger gap between the buttons and the screen for galaxy S phones. i dont know why they did such a thing again with the nexus S. its like samsung didnt learn from anything from HTCs mistake.
They work with capacitance, not heat. Hence it being called a capacitive screen with capacitive buttons.
I think this is true ...
I have an HTC Desire with AMOLED screen.
When I play a finger intensive game, like "SkyForce Reloaded", after some times, the touch is not registered.
Then I must stop for a while, or change finger
Try that, you will know what I meant.
But, I don't have issue with the back button on HTC Desire because it is a hardware button. I am just trying to explain about loosing touch registration because finger interaction on (s)amoled screen.
PS: SkyForce Reloaded is an old school shot'em up game where you control a little space ship with your finger, shooting enemies.
ll_l_x_l_ll said:
those buttons work over the heat of your finger. thats why after use it doesnt get as responsive. its because the screen is also heated and the heat of the screen is effecting the buttons. thats why you need harder pressure for the phone to understand this is your finger.
Click to expand...
Click to collapse
The Desire's digitizer is the same Clearpad 2000 which is used in the Nexus One (and quite a few others), the problem there is that it's pants.
Rusty! said:
They work with capacitance, not heat. Hence it being called a capacitive screen with capacitive buttons.
Click to expand...
Click to collapse
lol, isnt called like that because it registers the heat from your fingers. thats why if you try to use a pen, it wont register . and thus. the screen is NOT resistive type "where it will recognize anything since its being pushed by force ? "
Much more too it than that: http://en.wikipedia.org/wiki/Capacitive_touch_screen
Rusty! said:
Much more too it than that: http://en.wikipedia.org/wiki/Capacitive_touch_screen
Click to expand...
Click to collapse
from your link
"A capacitive touchscreen panel is one which consists of an insulator such as glass, coated with a transparent conductor such as indium tin oxide (ITO).[7][8] As the human body is also a conductor, touching the surface of the screen results in a distortion of the screen's electrostatic field, measurable as a change in capacitance. Different technologies may be used to determine the location of the touch. The location is then sent to the controller for processing.
A friend of mine had a Galaxy S3 Amber with a broken (and blank) screen and wanted her data from it's internal memory that is locked and not in debugged mode. I did a lot of research and found the best, most efficient way was to do a motherboard swap with another gs3. I had a Galaxy S3 Blue. I watched a couple of videos and it seemed rather easy. I gathered the proper tools and was EXTREMELY careful not to break or rip anything (and to my knowledge i did not). When i put her motherboard from the amber one into the blue one and the screen would not come on. My first thoughts were it must be her motherboard that went bad. Well when i went to put my blue gs3 back together (again being very careful this entire time) I'm now having the same issue as she was. Black screen, no back light. The bottom lights DO come on and i feel it vibrate when i get a message. There was also no power on chime...
I know its hard to tell with out looking but any ideas on what could be wrong or what i might have screwed up? i checked all the connections and everything looks perfect. Nothing is bent or connected wrong and I didn't force or break anything.
update: so i found that the touch part of it still works fine. i can hear the ripple unlock as well as all the other sounds and such when i touch around and i can here it opening apps. the only issue lies in the screen itself being blank with no back light what so ever,
First of all remove the battery and attempt to power on, then leave without battery for 1 min, I know this sounds silly but it worked on an old iPhone 3G so anythings worth a shot.
If that doesn't work go back into the S3 and make sure all the data clips are firmly in place and locked down but not twisted in anyway. Also make sure their is no moisture or dust on the ribbons. You may not realise it but even the smallest imperfection with this can cause massive issues down the line.
If all else fails her phone may have broke your screen, I don't know how but it is a possibility
Hope I could help and good luck
TechMinerUK said:
First of all remove the battery and attempt to power on, then leave without battery for 1 min, I know this sounds silly but it worked on an old iPhone 3G so anythings worth a shot.
If that doesn't work go back into the S3 and make sure all the data clips are firmly in place and locked down but not twisted in anyway. Also make sure their is no moisture or dust on the ribbons. You may not realise it but even the smallest imperfection with this can cause massive issues down the line.
If all else fails her phone may have broke your screen, I don't know how but it is a possibility
Hope I could help and good luck
Click to expand...
Click to collapse
so i took it apart again today to double check and clean everything and under inspection i noticed a teeny tiny slit on the edge of the lower, bigger ribbon. i know the smallest bit could be horrid. Any fix and would that cause just the screen to not show? i don't know if that is the led connection but i think it may be.
amshook said:
so i took it apart again today to double check and clean everything and under inspection i noticed a teeny tiny slit on the edge of the lower, bigger ribbon. i know the smallest bit could be horrid. Any fix and would that cause just the screen to not show? i don't know if that is the led connection but i think it may be.
Click to expand...
Click to collapse
If theirs a slit I'm affraid that could be it for the screen, like I said even the smallest imperfection can cause massive issues. The slit is probably in the one of the data sections of the ribbon cable which is why data for the screen isn't being carried.
For the fix I don't think their is one unless you can fit a new ribbon on to yout S3's screen
Sorry about the screen
So I took it all apart again. Cleaned ever little thing I could and now it works again. ?
amshook said:
So I took it all apart again. Cleaned ever little thing I could and now it works again. ?
Click to expand...
Click to collapse
Excellent, must have just had some dust or gunk on the cable
Glad you got it working again:victory:
TechMinerUK said:
Excellent, must have just had some dust or gunk on the cable
Glad you got it working again:victory:
Click to expand...
Click to collapse
As am I. Thanks alot for helping. I appreciate it. id buy you a beer if I could lol.
amshook said:
As am I. Thanks alot for helping. I appreciate it. id buy you a beer if I could lol.
Click to expand...
Click to collapse
No problem, thats what XDA is here for:laugh:
I just dropped my P900 and it went completely dark. :crying: There's no mark, not a crack, nothing, but the display is completely dark. The touch buttons on each side of the home button lights up, but the display does not.
Any advice? Or it is Samsung support next?
May the ribbon for the display is disconnected from the circuit board.
poetryrocksalot said:
May the ribbon for the display is disconnected from the circuit board.
Click to expand...
Click to collapse
Yeah, maybe I should open it myself and have a look. Are there any warranty seals that I will break if I pry it open? I have all the tools necessary, but are there any guides for opening the P900? I wouldn't want to break anything...
bluebirch said:
Yeah, maybe I should open it myself and have a look. Are there any warranty seals that I will break if I pry it open? I have all the tools necessary, but are there any guides for opening the P900? I wouldn't want to break anything...
Click to expand...
Click to collapse
This is a video on replacing the battery but it helped me when I re-soldered the battery connection on mine.
https://www.youtube.com/watch?v=VeSG0hHpAG8
I've opened mine a few times and haven't noticed any specific seals but mine was refurbished to start with.
Also I have the proper tools but found a guitar pick was easier to use personally on this tablet.
Starting at the power port to remove the back made it a lot easier for me, its pretty hard to get anything between the back cover and the tablet in other areas.
poetryrocksalot said:
May the ribbon for the display is disconnected from the circuit board.
Click to expand...
Click to collapse
This was indeed the problem! The connector has some kind of snap lock that had come loose. So easily fixed. Thanks for encouraging me to try to fix it myself. :good:
Glad I helped!
Sorry to hijack your thread but figured my problem might be related.
About 2 weeks ago I charged my tablet and stored it away. The other day I tried to use it and it wouldn't turn on. I tried to charge it but that didn't work either as there isn't even charging activity on the screen. I ordered a replacement battery thinking it might be that, but I was wrong. I still can't make it turn on. Any ideas what it can be? Thanks
bluebirch said:
This was indeed the problem! The connector has some kind of snap lock that had come loose. So easily fixed. Thanks for encouraging me to try to fix it myself. :good:
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I had a similar experience. 3 weeks ago the 1x my SM P-900 is out of its protective case, it falls 2.5 ft off a table. Hits the floor. No visible cracks or breaks. I could hear hear it operating but the screen was black. Took 3 weeks to talk myself up to it but I pried off the back & used a magnifier glass to c.a.r.e.f.u.l.l.y check every ribbon connect. 1 connector's pins were very slightly off alignment. Couldnt find anything else. Put it back together...Yes! Screen works. All seems good. Took the back off again & securely taped over every ribbon connect I could find. Long time intermittent screen flicker issue (when battery was below 40%) also seems to be gone. That has been the best, eye squintin', back hunchin', shallow breathin', micro-screw wrangling, time investment my non-hardware tech self has ever spent. Wooo!
I just discovered a very thin piece of protective plastic over my fingerprint sensor that really wasn't noticeable unless you scratch it with a fingernail. Once this plastic is removed, your sensor will read your fingerprints so much better.
Just be sure to check for this plastic. If you already knew about it, then please ignore this message.
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I had seen reviews before my phone arrived, all mentioned it but its on there really good and could see how some people could miss it.
I leave it on, still works perfect, FYI the camera also has a protector.
LOL! every device with fingerprint in the back brings a plastic screen. I left it on when i bought my LG V20, It reduces the chances for it to get scratched. Although it has been proven that fingerprint still working even after scratched
Both Google Play and my banking app refused to recognize my fingerprints with the plastic on. They'd constantly disable fingerprint recognition after several failed attempts. Now, without the plastic, they work 100% of the time, So if anyone is having issues, they should remove the plastic. Just saying.
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joseguillen1994 said:
LOL! every device with fingerprint in the back brings a plastic screen. I left it on when i bought my LG V20, It reduces the chances for it to get scratched. Although it has been proven that fingerprint still working even after scratched
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My Note7 and Note 4 didn't have any plastic. They weren't the same type of reader as this phone though.
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spexwood said:
My Note7 and Note 4 didn't have any plastic. They weren't the same type of reader as this phone though.
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I said in the back hahaha. Also, samsung is not know to be a device that put that type of plastic in their home button. (talking from experience buying the galaxy s, s2/3/4/5/6 note note 2/3/4)
joseguillen1994 said:
I said in the back hahaha. Also, samsung is not know to be a device that put that type of plastic in their home button. (talking from experience buying the galaxy s, s2/3/4/5/6 note note 2/3/4)
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"In the back" didn't pop out at me for some reason. Sorry about that. LOL
My intention of my reply though was mainly what you just said: Samsung usually doesn't put plastic on their sensors. My last 2 phones were Samsungs (LG before that, and that was before fingerprint sensors were ever thought up), so I'm not used to finding plastic on the sensors.
I swear though, this V20 is surprising me several times a day. Sometimes good, sometimes bad. Having fingerprint sensor issues and then finding and removing the plastic and discovering that all the issues have gone away is just one of these surprises.
spexwood said:
"In the back" didn't pop out at me for some reason. Sorry about that. LOL
My intention of my reply though was mainly what you just said: Samsung usually doesn't put plastic on their sensors. My last 2 phones were Samsungs (LG before that, and that was before fingerprint sensors were ever thought up), so I'm not used to finding plastic on the sensors.
I swear though, this V20 is surprising me several times a day. Sometimes good, sometimes bad. Having fingerprint sensor issues and then finding and removing the plastic and discovering that all the issues have gone away is just one of these surprises.
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Yeah i had a surprise today, it rebooted by itself (although it does reboot fast i mean literally, 25 second to turn off, then on, then totally initiate to the homescreen) but well, im going to wait 3 more days to see if it was because of bluetooth compatibility issues with my car old bluetooth fm transmitter or if it was because the phone is defective. If it seems like it is defective, i got a green light to go and exchange it already through the phone,
joseguillen1994 said:
Yeah i had a surprise today, it rebooted by itself (although it does reboot fast i mean literally, 25 second to turn off, then on, then totally initiate to the homescreen) but well, im going to wait 3 more days to see if it was because of bluetooth compatibility issues with my car old bluetooth fm transmitter or if it was because the phone is defective. If it seems like it is defective, i got a green light to go and exchange it already through the phone,
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When I had the LG G Pro, I got one that had a bad CPU in it. It randomly rebooted, got really warm in my pocket randomly, and never entered deep sleep. I had to get it replaced because of that. Just keep an eye out for these symptoms.
It could just be a bad battery too. If so, your battery life won't be great, or the level will skip (goes straight from like 50% to 20% instantly). It could also cause a reboot too.
In any case, since you're still within your 14 days, it'd be best to just replace it if it turns out to be defective. :good:
spexwood said:
When I had the LG G Pro, I got one that had a bad CPU in it. It randomly rebooted, got really warm in my pocket randomly, and never entered deep sleep. I had to get it replaced because of that. Just keep an eye out for these symptoms.
It could just be a bad battery too. If so, your battery life won't be great, or the level will skip (goes straight from like 50% to 20% instantly). It could also cause a reboot too.
In any case, since you're still within your 14 days, it'd be best to just replace it if it turns out to be defective. :good:
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yeah, that's the thing, the exchange can only happen if they conclude that the device is indeed defective. So, i will wait for 3 days and see what happens, if it happens again, it s an immediate replacement, and it will be a battle inside the store if they say no
Thank you!!!
spexwood said:
When I had the LG G Pro, I got one that had a bad CPU in it. It randomly rebooted, got really warm in my pocket randomly, and never entered deep sleep. I had to get it replaced because of that. Just keep an eye out for these symptoms.
It could just be a bad battery too. If so, your battery life won't be great, or the level will skip (goes straight from like 50% to 20% instantly). It could also cause a reboot too.
In any case, since you're still within your 14 days, it'd be best to just replace it if it turns out to be defective. :good:
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This is exactly what has been going on with my V20, even the battery issue. I took it back to a T-Mo store and they did a warranty replacement no questions asked. Now just waiting for the new to come in. Hopefully this doesn't occur on the new one.
How does the sensor react to a wet finger? Is it still as accurate as normal?